Senior Machine Learning Engineer

Job Title: Senior AI/ML Engineer

Company: Timble Technologies Pvt. Ltd

Location: Gurugram (Hybrid)

Experience: 2 TO 5 Years

About Us

Timble Glance is a high-growth AI RegTech and B2B SaaS company catering to top-tier BFSI and enterprise clients. We build cutting-edge systems powering 30+ high-scale APIs for digital identity verification, fraud detection, document intelligence, and compliance automation.

Role Overview

We are looking for a hands-on Senior AI/ML Engineer to design, develop, and productionize high-throughput AI/ML and Generative AI systems. You will own the full lifecycle—from problem formulation and data pipelines to deep learning architectures, RAG systems, LLMOps, and model governance—delivering sub-second latency and high reliability across our enterprise products.

Key Responsibilities

·       Model Architecture & Deployment: Design, train, and deploy production-scale ML/Deep Learning and GenAI systems (computer vision, document intelligence, OCR, NLP, fraud risk classification, and LLM applications).

·       GenAI & LLM Solutions: Develop robust LLM workflows including prompt engineering, fine-tuning, RAG pipelines, semantic search, vector indexing (Pinecone/Milvus/Chroma), and safety guardrails.

·       Pipelines & Engineering: Build performant feature extraction and data pipelines; write modular, vectorized, production-grade Python (NumPy, Pandas) and advanced SQL.

·       MLOps & Monitoring: Establish end-to-end MLOps/LLMOps standards—model registries, CI/CD, experiment tracking, drift detection, A/B testing, latency optimization, and cost governance.

·       Responsible AI & Security: Ensure model decisions comply with enterprise data security, privacy standards, and auditability required by the BFSI sector.

·       Collaboration & Ownership: Translate complex business requirements into technical roadmaps, conduct rigorous code reviews, and mentor junior engineers.

Required Qualifications & Skills

·       Education: B.Tech / M.Tech in Computer Science, AI/ML, Mathematics, or a related field—Tier-1 institutes (IIT, IIIT, NIT) strongly preferred.

·       Experience: 2+ years of hands-on experience developing, deploying, and maintaining ML/Deep Learning or GenAI models in production environments.

·       GenAI & NLP Stack: Hands-on experience with LLMs, embeddings, RAG architectures, and frameworks such as LangChain, LlamaIndex, or Hugging Face.

·       Deep Learning Frameworks: Strong proficiency in PyTorch or TensorFlow, with deep knowledge of transformer architectures and modern NLP/CV models.

·       Software & Data Engineering: Expert-level Python skills (pytest, Git, OOP, asynchronous programming), solid SQL proficiency, and familiarity with data workflows.

·       Deployment & Cloud: Practical exposure to cloud platforms (AWS/GCP), containerization (Docker), API frameworks (FastAPI/Flask), and basic orchestration (Kubernetes).

Preferred Qualifications

·       Prior domain experience in Fintech, RegTech, Identity Verification (KYC/AML), Fraud Intelligence, or B2B SaaS.

·       Experience optimizing models for low latency and inference cost (e.g., ONNX, TensorRT, model quantization).

·       Familiarity with workflow orchestrators such as Airflow, Prefect, or Kubeflow.

ABOUT

The Persona Labs is building a new kind of social platform focused on something most social products do not explicitly optimize for: helping people become real friends.

We want to help people discover interesting people around them, find meaningful common ground, start low-pressure interactions, continue promising conversations, create shared experiences, and ultimately build real-life friendships.

DISCOVER → CURIOSITY → COMPATIBILITY → INTERACTION → UNDERSTAND → IRL EXPERIENCE → FRIENDSHIP

THE AI LAYER - COMPANION INTELLIGENCE

Alongside the platform, we are building a proactive personal AI companion that learns about the user and helps them navigate this journey through personalized recommendations, suggestions, reminders, conversations, and experiences. 

THE OPPORTUNITY

We are looking for a Founding ML Engineer to build the intelligence layer of the platform from the ground up. This is a 0→1 Applied AI / ML role where you will work directly with the founder and Product Engineer to turn ambiguous problems around users, relationships, recommendations and personal intelligence into working systems.

You will be expected to:

Understand the problem → identify the signals → design the intelligence system → prototype → evaluate → deploy → learn → improve.

WHAT YOU WILL BUILD & OWN

USER INTELLIGENCE

User representations, behavioural models, interests, preferences, contextual signals, and evolving understanding of the user. MEMORY Short- and long-term memory, episodic/preference/relationship memory, retrieval, relevance and updating.

RECOMMENDATION & MATCHING

People discovery, compatibility, activity/experience recommendations, and personalized ranking.

INTENT & INTEREST

Infer what the user is trying to do and learn what they care about from behaviour, not only declared interests.

RANKING

Decide what should appear first across potentially thousands of relevant people, activities or experiences.

CONTENT INTELLIGENCE

Classification, toxicity, spam, policy signals, quality, relevance, and semantic understanding.

RELATIONSHIP INTELLIGENCE

Reciprocity, interaction health, shared interests, progression, declining engagement and shared activity.

NEXT-BEST-ACTION

Determine the most useful action now: show a person, suggest a question, recommend an activity, reconnect, or do nothing.

TRUST / SAFETY INTELLIGENCE

Fake-account signals, spam, abuse, behavioural anomalies, risky interactions and moderation assistance.

COMPANION INTELLIGENCE

Use signals and outputs to help the companion decide what to say, suggest, recommend or not do. 

WHAT YOUR DAY-TO-DAY LOOKS LIKE

• Translate ambiguous product problems into ML/AI system designs.

• Build models and intelligence pipelines using behavioural, relational and contextual signals.

• Develop recommendation, matching and personalization systems.

• Design memory and retrieval systems that help the companion understand the user over time.

• Build and evaluate LLM-powered and agentic workflows.

• Decide when to use traditional ML, rules, retrieval, ranking or LLMs.

• Prototype quickly, test assumptions and iterate based on real user behaviour.

• Work closely with the founder and Product Engineer to turn intelligence into product experiences.

• Design APIs and production systems that bring ML/AI capabilities into the application.

• Build evaluation, monitoring and feedback loops so the intelligence improves over time.

WHO SHOULD APPLY

• Experience: 0–4 years’ experience, including exceptional fresh graduates. Strong 1–3 year engineers and experienced 3–4 year product builders are welcome.

• Strong foundations in ML, Python, statistics and software engineering.

• Evidence of Building: Experience with AI/ML projects, recommendation systems, LLM applications or personalization is highly valued.

• Strong evidence of building: Shipped projects, research, hackathons, internships, open source or startup work. 

WHAT WE LOOK FOR

MACHINE LEARNING DEPTH

Can you understand the modelling problem underneath the application?

RECOMMENDATION & PERSONALIZATION

Can you reason about relevance, ranking, cold start and behavioural signals?

AI ENGINEERING

Can you turn LLMs and agents into reliable product capabilities rather than simple API wrappers?

USER INTELLIGENCE

Can you design systems that gradually understand a person from sparse and changing signals?

SYSTEMS THINKING

Can you move from a model to a production system with APIs, data, latency, cost and monitoring?

EVALUATION MINDSET

Can you determine whether the intelligence actually helped the user?

PRODUCT JUDGMENT

Can you decide what the system should do when there is no predefined answer?

SPEED OF EXECUTION

Can you move from idea → prototype → evaluation → production quickly and responsibly?

BUILD WITH US

You will join at a stage where many of the answers do not exist yet. You will not simply implement a model someone else selected; you will help decide how the product learns to understand people.

CAREERS:

Apply with your resume, GitHub, portfolio or shipped work.

https://forms.gle/12YpUSBY2Sqs5xjp8

www.thepersonalabs.com

Role Summary 

We are seeking an Advanced Machine Learning Engineer to design, build, train, deploy, and operate scalable machine learning systems. This hands-on ML engineering role focuses on implementing models and production systems—not solely conducting data analysis or research. It requires strong Python and deep-learning expertise, experience with frameworks such as PyTorch or TensorFlow, and the ability to own the end-to-end model lifecycle, from behavioral/event data preparation and feature engineering through model development, large-scale training, deployment, inference optimization, and monitoring. The engineer will work with Snowflake, Databricks, Spark, and GPU-based training infrastructure to deliver reliable, efficient, and maintainable ML capabilities. 

Must have - Buulding and operated production ML systems using Python + PyTorch /TensorFlow + Snowflake/Databricks + MLOps. 

Key Responsibilities 

Machine Learning Engineering 

• Implement and optimize machine learning algorithms and models for business use cases, including classification, regression, clustering, and recommendation systems as applicable. 
• Translate model requirements into robust, reusable, and testable Python components. 
• Build model training, validation, scoring, and inference workflows that can be integrated into production applications. 
• Evaluate model performance against agreed technical and business metrics and implement improvements to accuracy, latency, robustness, and resource efficiency. 
• Apply appropriate validation, error analysis, and model testing practices to ensure reliable behavior. 

Train models efficiently on GPU infrastructure using techniques such as mixed-precision training, gradient accumulation, checkpointing, memory optimization, and distributed training strategies where appropriate. 

Use PyTorch, TensorFlow,Pyspark or equivalent frameworks to implement experiments and production-ready training code; apply rigorous evaluation, error analysis, and reproducibility practices. 

Build model-training workflows covering event/token sequence preparation, tokenization, temporal and positional representations, self-supervised pretraining, and downstream fine-tuning when appropriate to the use case. 

Design, implement, train, and optimize deep-learning models; develop custom architectures where required, including transformer- and attention-based models for sequential or behavioral data. 

Deep Learning & Model Architecture 

Data Platforms & ML Pipelines 

• Use Snowflake and SQL to access, query, and prepare enterprise data required by machine learning applications. 
• Use Databricks for scalable data processing, feature preparation, model development, and ML pipeline execution. 
• Develop and maintain reliable pipelines for data preparation, feature generation, training, batch scoring, and inference. 
• Use PySpark and distributed processing techniques where appropriate for large-scale workloads. 
• Work with data engineering teams to integrate upstream data sources and ensure dependable data contracts, quality checks, and pipeline operation. 

Productionization & MLOps 

• Productionize ML solutions and integrate them with services, APIs, data products, or downstream business workflows. 
• Implement model and code versioning, experiment tracking, reproducible builds, automated testing, and release practices. 
• Monitor model outputs and pipeline health; troubleshoot failures, data changes, drift, and performance degradation. 
• Improve operational reliability, scalability, observability, and maintainability of ML systems. 
• Collaborate with platform, cloud, and DevOps teams on deployment automation and production support. 

Build observable production ML systems with appropriate logging, alerting, performance tracking, and operational safeguards. 

Optimize inference latency, throughput, memory use, and serving cost through model architecture choices, batching, and serving-side optimizations. 

Software Engineering & Technical Ownership 

• Develop clean, modular, documented, and maintainable code following engineering standards and design principles. 
• Contribute to technical design, code reviews, testing strategies, and architectural decisions for ML systems. 
• Own assigned ML engineering deliverables from technical design through implementation, release, and ongoing support. 
• Identify performance bottlenecks and improve runtime, resource utilization, and processing efficiency. 
• Collaborate with cross-functional engineering and product teams to deliver dependable ML capabilities. 

Required Skills & Qualifications 

• Strong proficiency in Python and software engineering practices, including object-oriented design, modular development, testing, debugging, and code quality. 
• Strong ML foundation and mathematical understanding 
• Strong understanding of the end-to-end ML lifecycle, including model architecture, training, evaluation, optimization, inference, production integration, and monitoring. 
• Strong SQL skills and experience working with structured data and data pipelines. 
• Hands-on experience with Snowflake for querying and preparing data for ML workflows. 
• Hands-on experience with Databricks for data processing and/or ML pipeline development. 
• Strong hands-on experience with PyTorch, TensorFlow, or a similar deep-learning framework; experience with scikit-learn is also useful where appropriate. 
• Understanding of production ML concepts, including reproducibility, model versioning, deployment, monitoring, and troubleshooting. 
• Ability to design reliable, scalable, and maintainable software components and pipelines. 

Familiarity with GPU training concepts and distributed strategies such as Distributed Data Parallel (DDP), Fully Sharded Data Parallel (FSDP), or equivalents is an advantage for large-model workloads. 

Understanding of model optimization, inference efficiency, and integration with production services or applications. 

Experience developing and deploying ML solutions at scale, including end-to-end model lifecycle ownership. 

Preferred Skills 

• PySpark, Apache Spark, and distributed processing for large-scale behavioral or event data. 
• MLflow or similar tooling for experiment tracking, model registry, reproducible training, and model lifecycle management. 
• Experience integrating Snowflake and Databricks within enterprise ML workflows. 
• Cloud experience with AWS, Microsoft Azure, or Google Cloud. 
• REST APIs, containers, CI/CD, automated testing, logging, and observability. 
• Experience with fraud detection, anomaly detection, behavioral modeling, identity or account-abuse signals, recommendation systems, or other large-scale ML applications. 
• Exposure to Generative AI, LLM integration, embeddings, or RAG as an additional advantage. 

Education & Experience 

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Computer Engineering, or a related field, or equivalent practical experience. 
• At least 5 years of professional experience building, deploying, and supporting machine learning solutions at scale, or equivalent experience demonstrating the required engineering depth. 
• Demonstrated ability to take ownership of engineering deliverables and work through implementation, deployment, and operational issues. 

Greetings!

Hiring For Large Product Based Company!

Role- Mlops Engineer

Experience- 8-12 years

Location- Pune, Nagpur

JD-

• 8-10 years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering  
• Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure  

Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn  

This is a senior individual contributor role. You'll work as a peer to the other AI engineers on the team and own your problems completely: you choose the approach, build it, measure it, ship it and keep it working. If you've led a project or a small team before, that experience will help, because your work will often pull in backend, app and hardware engineers.

We're hiring from a core ML background on purpose. Much of the work ahead is model work: training and fine-tuning on data we're allowed to use, building evaluation sets, and deciding when our own model should replace a paid API. It is hands-on work, and you'll write and ship the code yourself.

What you'll own

• Speech and speaker identity. Improve speech-to-text on real-world audio, separate speakers reliably, and recognize who is speaking across conversations, including when several known people are in the same conversation.
• Memory and retrieval. Turn transcripts into memories that are accurate and grounded in what was said, with no invented people or facts. A line from the TV or a stranger at the next table should not become a fact about the user. When the user asks weeks later, the right memory should come back.
• Agents and actions. Build tool-using agents on top of memory, for example reminders and follow-ups that act on what a user committed to in a conversation.
• Our own models for cost and latency. Fine-tune or distill smaller models that match large API models on our tasks, and prove it on our evaluations before they ship.

Across all of these, you'll build the evaluation sets that tell us whether a change helped, and you'll keep tracking quality, latency and cost after launch. You'll start with one or two of these areas, chosen around your strengths and the product's needs, and take on more through the first year.

What end to end means here

1. Define the problem with a metric and a baseline.
2. Build or collect the data, within our privacy rules on what data a model may use.
3. Train, fine-tune or choose the model, and run the experiments.
4. Prove the change on an evaluation set we trust, including its cost and latency.
5. Ship it into the product with the backend and app engineers.
6. Watch it in production and fix what real users find.

Your first 90 days

• Own one live problem, such as speaker identity or memory accuracy, with a written baseline and an evaluation set the team trusts.
• Ship at least one measured improvement to production, with before and after numbers for quality, latency and cost.
• Write a plan, with its data needs, for one place where our own model should replace an API call.

What we're looking for

• Experience. 4 to 6 years of industry experience building ML systems, with a core ML foundation. You have trained, fine-tuned and evaluated models yourself, and you can explain why a model fails.
• GenAI depth. About 2 years of hands-on work with transformers and generative AI. That could be fine-tuning language or speech models, building agents, voice AI, retrieval systems or similar work.
• Shipped work. At least one model you took into a live product and owned after launch: the data, training, evaluation, serving and the fixes once users found the edge cases.
• Ownership. You have taken a loosely defined problem, broken it down yourself and carried it into production.
• Fundamentals. Solid probability, linear algebra and optimization. You can read a paper, implement it and tell us whether it helped on our data.
• Engineering. Strong Python and PyTorch, and enough backend skill to put a model behind a service and debug it in production.
• Education. A B.Tech, M.Tech, MS or dual degree from an IIT, NIT, BITS or IIIT Hyderabad. If you studied elsewhere and have exceptional public work, such as widely used open-source projects, apply and show us.
• Clear writing. You can explain a trade-off to an engineer, a product manager and a founder.

Nice to have

• Speech work: speech recognition, diarization, speaker verification or voice activity detection.
• Experience leading a project or a small team.
• Distillation, quantization, or serving models under tight latency and cost budgets.
• Work with multilingual or code-mixed language data.
• Papers or open-source work in speech, retrieval, long-term memory or agents.

How we work

• On-site in Bengaluru. Device, app and AI engineers sit together, and many bugs need a real Neo and a real phone to reproduce.
• We decide with evaluations and numbers. A change ships when it beats the baseline on quality without breaking our cost and latency budgets.
• We use AI coding tools every day, and we expect you to as well.

What we offer

• Competitive salary and ESOPs.
• Ownership of problems that decide whether the product works for its users.
• Unsolved problems in ambient speech and long-term memory, with room to train our own models.
• Direct work with the CTO.

Requirements

Must haves:

- 4 to 6 years of experience with a core ML background. They should have trained, fine-tuned and evaluated models themselves

- About 1-2 years of hands-on GenAI work: fine-tuning LLMs or speech models, agents, voice AI or retrieval

- At least one model they took to production and owned after launch

- B.Tech, M.Tech or MS from an IIT, NIT, BITS or IIIT Hyderabad. Share someone from elsewhere only if their open-source work is exceptional and tell us why

- Bengaluru, on-site

It's a hands on IC role. Past lead experience is a plus.

Please avoid:

- PhDs, they'll be too senior for this role

- Backend engineers who have only called LLM APIs or built prompt wrappers

- Research profiles with nothing in production

About LeadSquared

LeadSquared is a leading sales execution and marketing automation platform trusted by 2,000+ businesses globally, including healthcare, education, financial services, and real estate. Headquartered in Bengaluru with offices across the US, UK, UAE, and Southeast Asia, we empower sales teams to close faster, smarter, and at scale.

Our AI team is at the forefront of integrating cutting-edge large language model capabilities into enterprise workflows — building intelligent agents, copilots, and automation systems that redefine how businesses operate.

Role Overview

We are looking for a Senior AI Engineer with hands-on experience building LLM-powered agents and agentic AI systems. You will design, develop, and deploy autonomous AI pipelines that solve complex, multi-step business problems — from lead qualification and follow-up automation to intelligent CRM workflows and beyond.

This role is ideal for someone who is deeply excited about the frontier of AI, can move fast, and wants their work to directly impact millions of sales professionals worldwide.

Key Responsibilities

•

Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.

•

Develop and maintain Retrieval-Augmented Generation (RAG) pipelines with vector databases (Pinecone, Weaviate, Chroma, pgvector) for domain-specific knowledge grounding.

•

Build and integrate tool-use and function-calling capabilities into AI agents, enabling dynamic interaction with internal APIs, databases, and third-party services.

•

Implement prompt engineering strategies including chain-of-thought, few-shot prompting, and structured output parsing to ensure reliable agent behavior.

•

Design evaluation frameworks and observability pipelines (LangSmith, Helicone, custom metrics) to monitor agent performance, accuracy, and cost.

•

Collaborate with product, sales, and domain teams to translate business requirements into AI-driven solutions and features.

•

Optimize LLM inference for latency and cost using techniques like caching, model distillation, quantization, and batching.

•

Stay current with the rapidly evolving LLM ecosystem and proactively propose improvements and new approaches.

•

Contribute to internal best practices, documentation, and knowledge-sharing across the engineering org.

Required Qualifications

Experience

•

2–4 years of professional software engineering experience, with at least 1–2 years focused on LLM/AI systems.

•

Proven experience shipping LLM-based products or agentic AI systems into production environments.

Technical Skills

•

Strong proficiency in Python and familiarity with async programming patterns for AI pipelines.

•

Hands-on experience with LLM APIs: OpenAI (GPT-4o), Anthropic (Claude), Google (Gemini), or open-source models (Llama, Mistral).

•

Experience with agentic frameworks: LangChain, LangGraph, LlamaIndex, AutoGen, CrewAI, or similar.

•

Solid understanding of RAG architectures, embedding models, and semantic search.

•

Experience with vector databases and similarity search infrastructure.

•

Knowledge of REST APIs, microservices architecture, and containerization (Docker/Kubernetes).

Problem-Solving & Mindset

•

Strong ability to decompose ambiguous, open-ended problems into structured AI system designs.

•

Experience with prompt debugging, LLM evaluation, and iterative refinement workflows.

•

Ability to balance research exploration with engineering pragmatism to ship reliable systems.

Preferred Qualifications

•

Experience with multi-agent orchestration and agent memory systems (short-term and long-term).

•

Familiarity with fine-tuning or RLHF workflows for domain adaptation.

•

Background in NLP, information retrieval, or conversational AI.

•

Prior experience in B2B SaaS or CRM domain is a plus.

•

Contributions to open-source AI/ML projects or published research/blogs.

•

Experience with cloud platforms: AWS, GCP, or Azure — particularly AI/ML services

• Bachelor’s degree in computer science, Data Science, Information Systems, or a related field  
• 8-10 years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering  
• Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure  
• Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn  

Strong Senior AI Engineer Profile with production-grade LLM and Python expertise

2

Mandatory (Experience 1): Must have at least 3+ years of professional AI/ML engineering experience with demonstrated track record of delivering production-grade AI systems in real-world environments

3

Mandatory (Tech skill 1): Must have strong programming skills in Python and SQL, with hands-on ML/data libraries (scikit-learn, pandas, numpy) and deep-learning frameworks (PyTorch or TensorFlow), plus REST API design

4

Mandatory (Experience 2): Must have hands-on experience building and deploying production-grade ML/LLMs including RAG pipelines, document parsing, information extraction, and text processing on large-scale unstructured data (preprocessing, chunking, embeddings, feature engineering)

5

Mandatory (Tech skill 2): Must have strong NLP / extraction-focused ML depth — transformers, embeddings, vector databases, RAG, LLM integrations, and agentic workflows.

6

Mandatory (Tech skill 3): Must have hands-on experience with AWS (SageMaker, Bedrock, EC2, Lambda) and Azure (AI Foundry, Azure OpenAI) for model training, fine-tuning, deployment, and inference at scale

7

Mandatory (Tech skill 4): Must have experience with multi-agentic frameworks / orchestration tools (Claude Code, LangGraph, LangChain, CrewAI)

8

Mandatory (Tech skill 5): Must have hands-on experience with MLOps ecosystem including experiment tracking (MLflow, Weights & Biases), model versioning/registry, automated retraining, and CI/CD (GitHub Actions, Azure DevOps, Docker, Kubernetes)

9

Mandatory (Tech skill 6): Must have experience with evaluation frameworks (precision, recall, F1, field-level accuracy) and iterative model improvement, plus AI observability (Prometheus, Grafana, SLOs).

10

Mandatory (Team Leadership): Must have experience leading projects or teams, managing technical deliverables, and mentoring, with strong problem-solving in ambiguous challenges

11

Mandatory (Education) - B.Tech or B.E. If graduated in BCA or BCS, they should have a Maters or Post graduation

12

Mandatory (Company): B2B Tech/Consulting/B2B Software

About the Role

We’re building the next generation of AI-powered business software, and we’re looking for people who want to shape that future with us. With Lumen, we’re reimagining how users interact with CRM — moving beyond screens, menus and dashboards to an intelligent interface where users can simply ask AI to take actions, retrieve knowledge, generate insights and get work done. With Agent Studio, we’re enabling businesses to build, test and deploy their own AI agents for real-world workflows. And with Invorto, we’re bringing AI to voice, allowing businesses to create intelligent voice agents tailored to their customer and operational use cases.

What makes this especially exciting is the stage and scale of the opportunity. You’ll get to work on genuinely hard problems across LLMs, agents, reasoning, orchestration, voice AI, evaluation, reliability and enterprise security — not as isolated experiments, but as products used in real business workflows. You’ll have the opportunity to build zero-to-one, own meaningful parts of the product end-to-end, work closely with customers, experiment rapidly, and see your work reach production at scale.

Why join now? Because the playbook for enterprise AI is still being written. You won’t just be implementing someone else’s roadmap — you’ll help define the product, architecture and experiences that become that playbook. Expect high ownership, fast iteration, hard technical and product problems, direct customer impact, and the chance to build AI systems that have to work reliably in the real world — not just in a demo.

About the Role

We are looking for a Senior AI/ML Backend Engineer to help build the core intelligence layer powering Lumen and Agent Studio. You will design and ship production-grade backend systems that integrate LLMs into real agentic workflows — taking actions, retrieving knowledge and generating insights inside a live CRM product used by real businesses. This is a hands-on, build-focused role with direct ownership of systems that ship to production.

What You’ll Do

• Design, build and scale backend services in Python that power LLM-driven and agentic features within Lumen and Agent Studio.
• Build and productionize agentic AI systems — including planning, tool use, orchestration, memory and multi-step task execution.
• Integrate LLMs into core product workflows, focusing on reliability, latency, cost and correctness at production scale.
• Build robust APIs and services that connect AI agents with CRM data, business logic and third-party systems.
• Own evaluation, testing and monitoring for AI features to ensure they behave reliably in real-world, not just demo, conditions.
• Collaborate closely with product, design and other engineers to take features from zero to one and iterate rapidly based on real usage and customer feedback.
• Work directly with customers and customer-facing teams to understand real workflows, debug issues and translate feedback into product and engineering decisions.

What We’re Looking For

• 2–4 years of professional backend engineering experience, with strong hands-on Python skills.
• Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.
• Should be hands-on with traditional Machine learning frameworks like Pytorch, Scikit-learn
• Solid understanding of API design, backend architecture, databases and distributed systems fundamentals.
• Familiarity with LLM orchestration concepts — prompting, tool/function calling, RAG, agent frameworks, evaluation and guardrails.
• Comfort working in a fast-paced, ambiguous, zero-to-one environment where you’ll be defining as much as building.
• Strong communication skills — this is a customer-facing role, and you will be expected to clearly articulate technical concepts, decisions and trade-offs to both technical and non-technical stakeholders, including customers.

Good to Have

• Experience with enterprise security, reliability or observability practices for AI systems.
• Prior experience working on CRM, SaaS or other enterprise business software.
• Exposure to voice AI or real-time systems.

GEMBA CONCEPTS

Experience: ~3–5 years Type: Full-time

AI/ML Engineer

Location: Bengaluru, India (Hybrid)

About Gemba Concepts

Gemba Concepts is a lean manufacturing and technology consulting firm helping clients across pharma, manufacturing, and logistics

modernize how they operate. We build production systems that sit close to the shop floor — warehouse management, manufacturing

traceability, and an applied AI/ML platform whose flagship use cases are visual quality inspection and predictive maintenance. We’re a

tight engineering team that ships real systems for demanding, often regulated, environments.

The Role

We’re looking for an AI/ML Engineer to take ML capabilities from prototype to production. You’ll own models end-to-end — framing the

problem with stakeholders, building and validating the model, and deploying it as a reliable service that holds up against real-world, messy

industrial data. This is a hands-on building role, not a pure research seat: your work goes into client-facing systems.

What You’ll Do

Build and ship computer vision models for visual quality inspection (defect detection, classification, segmentation) that perform under

real factory lighting, throughput, and edge-case conditions.

Develop predictive maintenance models using sensor/time-series data — anomaly detection, remaining-useful-life estimation, failure

prediction.

Own the full ML lifecycle: data pipelines, feature engineering, training, evaluation, and deployment, with proper versioning and monitoring.

Deploy and serve models in production on Azure (AKS), and keep them healthy — track drift, retraining triggers, and latency.

Integrate LLM-based capabilities (we use the Claude API and self-hosted open models) into delivery and product workflows where they

add leverage.

Collaborate with product, engineering, and domain experts to translate fuzzy operational problems into well-scoped ML solutions — and to

know when ML is not the right answer.

Communicate results and limitations clearly to non-ML stakeholders, including clients.

What We’re Looking For

3–5 years of hands-on experience building and deploying ML models in production (not just notebooks or coursework).

Strong Python and the modern ML stack — PyTorch or TensorFlow, scikit-learn, NumPy/Pandas.

Solid grounding in at least one of: computer vision (CNNs, object detection/segmentation, image preprocessing) or time-series /

anomaly detection.

Practical MLOps experience: containerization (Docker), model serving, experiment tracking, and deploying on a cloud platform — Azure /

Kubernetes (AKS) is a strong plus.

Comfort working with imperfect, real-world data — labeling strategy, class imbalance, data drift, and validation that reflects production

reality.

Good engineering hygiene (Git, testing, code review) and the ability to write code others can build on.

Nice to Have

Experience with industrial / manufacturing data or regulated environments (pharma, 21 CFR Part 11 awareness).

Hands-on LLM integration experience — RAG, prompt engineering, working with APIs or self-hosted models (vLLM, Qwen, etc.).

Edge deployment experience (running CV models on-device / near the line).

Exposure to data pipeline tooling and orchestration.

What You’ll Get

Real ownership of ML systems that go into production for serious clients.

A lean, senior-heavy team where you ship fast and learn across the stack.

Direct exposure to applied AI in manufacturing — a domain where the work has tangible, physical impact