HR Executive -Operations

About the role:

The SDE 2 - Backend will work as part of the Digitization and Automation team to help Sun King design, develop, and implement - intelligent, tech-enabled solutions to help solve a large variety of our business problems. We are looking for candidates with an affinity for technology and automations, curiosity towards advancement in products, and strong coding skills for our in-house software development team.

What you will be expected to do:

• Design and build applications/systems based on wireframes and product requirements documents
• Design and develop conceptual and physical data models to meet application requirements. 
• Identify and correct bottlenecks/bugs according to operational requirements
• Focus on scalability, performance, service robustness, and cost trade-offs.
• Create prototypes and proof-of-concepts for iterative development.
• Take complete ownership of projects (end to end) and their development cycle
• Mentoring and guiding team members
• Unit test code for robustness, including edge cases, usability and general reliability
• Integrate existing tools and business systems (in-house tools or business tools like Ticketing softwares, communication tools) with external services
• Coordinate with the Product Manager, development team & business analysts

You might be a strong candidate if you have/are:

• Development experience: 3 – 5 years
• Should be very strong in problem-solving, data structures, and algorithms.
• Deep knowledge of OOPS concepts and programming skills in Core Java and Spring Boot Framework
• Strong Experience in SQL
• Experience in web service development and integration (SOAP, REST, JSON, XML)
• Understanding of code versioning tools (e.g., git)
• Experience in Agile/Scrum development process and tools
• Experience in Microservice architecture
• Hands-on experience in AWS RDS, EC2, S3 and deployments

Good to have:

• Knowledge on messaging systems RabbitMQ, Kafka.
• Knowledge of Python
• Container-based application deployment (Docker or equivalent)
• Willing to learn new technologies and implement them in products

What Sun King offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

About Sun King

Sun King is a leading off-grid solar energy company providing affordable, reliable electricity to 1.8 billion people without grid access. Operating across Africa and Asia, Sun King has connected over 20 million homes, adding 200,000 homes monthly.

Through a ‘pay-as-you-go’ model, customers make small daily payments (as low as $0.11) via mobile money or cash, eventually owning their solar equipment and saving on costly kerosene or diesel. To date, Sun King products have saved customers over $4 billion.

With 28,000 field agents and embedded electronics that regulate usage based on payments, Sun King ensures seamless energy access. Its products range from home lighting and phone charging systems to solar inverters capable of powering high-energy appliances.

Sun King is expanding into clean cooking, electric mobility, and entertainment while serving a wide range of income segments.

The company employs 2,800 staff across 12 countries, with women representing 44% of the workforce, and expertise spanning product design, data science, logistics, sales, software, and operations.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

• Has led engineering teams before with full-stack developers preferably and can contribute to building the team as per requirement
• Lead the team to plan, deign and build solutions
• Work closely with the founders to decide the direction of the product
• Have experience redefining the MSME sector
• Have worked on digitizing the supply side of the organization
• Have an experience of 6-8 years in the industry
• Preferable SaaS experience with a B2B set up

6+ years’ experience in Azure architecture, Azure Data Services, design and development. Significant experience as DW architect on several initiatives. • Rich Data/Dimensional modeling expertise • Expert knowledge of Azure tools and services centered around data and analytics (Azure Synapse, Data Lake, Data Factory etc.) • Experience designing and building complete ETL processes moving and transforming data from ODS, Staging and Data Warehousing, cloud and hybrid. Education and Experience: • Bachelor’s Degree in computer science or related field required. • 10 or more years’ experience managing and designing systems in an enterprise infrastructure environment required.

About the company: https://www.hectar.in/

Hectar Global is a financial technology company that provides a disruptive cross-border trading platform for the agricultural commodities market. Our platform utilizes machine learning and data analysis to provide insights and improve the trading experience for farmers, traders, and other stakeholders in the agricultural industry. Our mission is to bring transparency and efficiency to the agricultural commodities market, which has traditionally been fragmented and opaque. We are committed to driving innovation in the industry and providing a user-friendly and accessible platform for our customers.

Job Overview: 

We are seeking a highly skilled Head of Engineering to lead the development of our innovative and disruptive cross-border trading platform at Hectar Global. This person will be responsible for spearheading all technical aspects of the project, from architecture and infrastructure to data and machine learning.

Responsibilities:

• Lead and manage a team of engineers, including hiring, training, and mentoring
• Design and implement the technical architecture of the cross-border trading platform
• Ensure the platform is scalable, efficient, and secure
• Oversee the development of data models and machine learning algorithms
• Collaborate with cross-functional teams, including product and design, to ensure the platform meets user needs and is visually appealing and easy to use
• Work with stakeholders to identify business requirements and translate them into technical solutions
• Develop and maintain technical documentation, including system specifications, design documents, and user manuals
• Keep up to date with emerging trends and technologies in software engineering, machine learning, and data science
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Requirements:

• Bachelor's or Master's degree in Computer Science or related field
• 10+ years of experience in software engineering, with a focus on web applications and machine learning
• Proven track record of leading and managing a team of engineers
• Expertise in software architecture and design patterns
• Experience with data modeling and machine learning techniques
• Strong problem-solving and analytical skills
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Experience working in an agile development environment
• Strong knowledge of front-end technologies, such as HTML, CSS, and JavaScript
• Familiarity with modern web frameworks, such as React or Angular

Preferred qualifications:

• Experience with cloud computing platforms, such as AWS or Azure
• Familiarity with data visualization tools, such as D3.js or Tableau
• Experience with containerization and orchestration tools, such as Docker and Kubernetes
• Understanding of financial markets and trading platforms

If you are a passionate leader with a proven track record of building innovative and disruptive products and teams, we would love to hear from you.

We are one of the growing edtech company in India with a focus on the US B2B market. We are looking for a Engineering Manager to join the team and lead engineering efforts. We are looking from Product Base companies only.
 

Key Responsibilities 

• Build and lead multiple agile/scrum teams of top-notch engineers to own, drive & deliver critical parts of our products. 
• Work closely with Software Developer to develop the best technical design and approach for new product development. 
• Ensure timely delivery of projects with high quality. 

• Set up best practices for development and champion their adoption. 
• Oversee architecture & design of technically robust, flexible and scalable solutions. 
• Architecting and engineering solutions which can meet the requirement of unknown customer buying off the shelf products 
• Engage with product management teams to drive the functionality, usability, and other non-functional requirements 
• Ensure on-time launches by managing design, development, and integration efforts according to a standard or customized project plan 

• Be a champion of engineering excellence: establish team metrics for measurement of engineering and operational excellence. Implement a consistent, regular process for assessment and improvement. 
• Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long-term vision. 
• Be responsible for mentoring and developing front line managers and engineers. 

Qualifications 

• Bachelor's degree in Computer Science or Engineering 

• 10+ years of work experience in software development and 5+ years as a leadership role. 
•  Deep Understanding of enterprise grade technologies. 
•  Experience in building and running distributed systems for 24x7 online services at scale. 
• Deep understanding of JAVA, Spring boot, Hibernate.
•  Deep understanding & expertise with highly transactional, large relational and complex systems 
• Knowledge of Object-Oriented Design, data structures, algorithm design, and complexity analysis. 

• Experience in defining and executing professional software engineering best practices for the full software development life cycle. 
• Strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. 
• Strengths in problem-solving, issue resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. 
• Strong verbal and written communication skills with a demonstrated experience. Engaging and influencing peers and executives. 
• A strong sense of ownership, urgency and drive. 

• Being a strong leader, team player, mentor, and people manager. 

Location 

• Pune 
• Hyderabad 

Required PHP Developer

Experience -at least 6 Month to 2 years

Male/Female Both Can Apply

Work closely with the Project Manager throughout the project process

Required Experience and Qualifications

Experience with PHP MVC Frameworks (CodeIgniter)

Salary-As Per Industry Norms/Based on Last Drawn Salary

Salary-based on last drawn salary

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.

General Skills

• Proven customer support experience

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls

• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with placement of orders, refunds, or exchanges
• Advise on company information
• Take payment information and other pertinent information such as addresses and phone numbers
• Place or cancel orders
• Suggest solutions when a product malfunctions
• Attempt to persuade customer to reconsider cancellation
• Inform customer of deals and promotions
• Sell products and services
• Utilize computer technology to handle high call volumes
• Work with customer service manager to ensure proper customer service is being delivered
• Close out or open call records
• Compile reports on overall customer satisfaction
• Handle changes in policies or renewals