HR Executive -Operations

Job Title : Backend Developer (.NET Core)

Experience : 2 to 5 Years

Work Environment :

• Hybrid model : Minimum 3 days/week from office
• Office Location : Hauz Khas, Delhi
• Flexible working hours based on project needs

Job Summary :

We are looking for a skilled and motivated Backend Developer with 2–5 years of experience, proficient in .NET Core and experienced with cloud platforms (AWS preferred or Azure).

You will be responsible for building scalable backend services and RESTful APIs, integrating with cloud components, and ensuring robust data handling.

Key Responsibilities :

• Design, develop, and maintain robust backend systems using .NET Core 6 or above.
• Develop and manage Web APIs for frontend and third-party integrations.
• Work with cloud infrastructure (preferably AWS: Lambda, EventBridge, SQS, CloudWatch, S3; or Azure: AppService, Functions, AzureSQL, EventHub, Blob Storage).
• Work with databases such as SQL Server, PostgreSQL, and tools like PGAdmin.
• Utilize Entity Framework Core, Dapper, or equivalent ORM tools.
• Collaborate using Git or TFS for version control.
• Develop, debug, and maintain code in Visual Studio.
• Write optimized and scalable SQL queries and stored procedures.
• Participate in code reviews and maintain high code quality.

Required Skills :

• Proficient in .NET Core 6+.
• Experience with RESTful API development.
• Strong command of SQL and relational databases.
• Familiarity with cloud platforms (AWS preferred, Azure acceptable).
• Good understanding of Git/TFS.
• Hands-on experience with tools like Visual Studio, SQL Server, PGAdmin.
• ORM experience with Entity Framework Core, Dapper, or similar.

Nice to Have :

• Exposure to asynchronous processing or event-driven architecture.
• Experience working with Cursor-based data fetching or streaming.

Total Experience: 1+ years

Mode of Hire: Permanent

Required Skills Set (Mandatory): JavaScript/Node.js/Python, Web Crawling (Puppeteer/Playwright), Strong knowledge of web technologies

Desired Skills (Good if you have): HTML, Distributed Systems, Data pipelines, Proxy Management, Anti-bot Techniques

Job Responsibilities

• Design scalable web crawling solutions using modern technologies like Puppeteer and Playwright.
• Develop optimal and cost-effective methods for efficiently crawling diverse websites at scale.
• Implement robust proxy management and sophisticated anti-bot techniques.
• Create comprehensive debugging and monitoring systems for crawler performance.
• Actively contribute to technical discussions and architectural decision-making processes.

Job Requirements

• Experience in end-to-end management of large-scale distributed web crawling.
• Deep understanding of website internal mechanics, enabling innovative data extraction strategies.
• Expert-level proficiency in JavaScript/Node.js, web technologies, and anti-bot measures.
• Demonstrated ability to understand, adapt, and extend current system architectures. 
• Strong collaborative skills with the ability to work effectively within existing technical frameworks.

Preferred Qualifications

• Advanced system optimization skills.
• Proven experience with cloud platforms, databases, and distributed systems.
• Comprehensive knowledge of data pipelines and data warehousing concepts.

Culture

• Work with performance-oriented teams driven by ownership and passion.
• Learn to design systems for high accuracy, efficiency, and scalability.
• No strict deadlines, focus on delivering quality work.
• Meritocracy-driven, candid culture. No politics.
• Very high visibility regarding which startups and markets are exciting globally.

About Tracxn

Tracxn (Tracxn.com) is a Bangalore-based product company providing a research and deal sourcing platform for Venture Capital, Private Equity, Corp Dev, and professionals working around the startup ecosystem.

We are a team of 600+ working professionals serving customers across the globe. Our clients include Funds like Andreessen Horowitz, Matrix Partners, GGV Capital, and Large Corporations such as Citi, Embraer & Ferrero.

Founders

• Neha Singh (ex-Sequoia, BCG | MBA - Stanford GSB)
• Abhishek Goyal (ex-Accel Partners, Amazon | BTech - IIT Kanpur)

About Technology Team

Tracxn's Technology team is 50+ members strong and growing. The technology team is subdivided into multiple smaller teams, each owning one or more services/components of the technology platform. Ours is a young team of motivated engineers with a minimal management structure where almost everyone is actively involved in technical development and design activities. We have a team-centric culture where the ownership and responsibility of a feature or module lie with a team compared to an individual.

We work on an array of technologies, including but not limited to ReactJS, Next.js, Storybook, Webpack, Node, Mongo, AWS Lambda, Spring, Elastic Stack, MySQL, Kafka, Redis, Ansible, etc.

We value ownership, continuous learning, consistency, and discipline as a team.

We are seeking a highly skilled and experienced Senior QA Engineer / SDET to join our team and work on projects for our client, Five9 — a leading company in the contact center domain.

The ideal candidate will have a strong background in performance testing and test automation, with hands-on experience using tools such as JMeter, Gatling, or k6.io.

You should also be proficient in Selenium WebDriver with Java, and frameworks like Cucumber, JUnit, TestNG, or Playwright.

We’re looking for someone who has worked on complex projects, communicates clearly, and collaborates effectively across teams.

Key Responsibilities

• Design, develop, execute, and analyze performance tests for web applications using JMeter, Gatling, or k6.io.
• Create realistic test scenarios, scripts, and workload models to simulate diverse user activities and system loads.
• Conduct performance tuning and optimization to identify bottlenecks and improve scalability, throughput, and response times.
• Collaborate with development teams to analyze results, diagnose issues, and recommend improvements.
• Develop and maintain automated test scripts, frameworks, and tools to streamline testing and reporting.
• Participate in architectural discussions to ensure performance considerations are integrated early in the development lifecycle.
• Integrate performance testing into CI/CD pipelines in collaboration with cross-functional teams.
• Work closely with the Five9 engineering and delivery teams to align testing strategies with client expectations.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 6–7+ years of experience in performance testing and test automation.
• Strong proficiency in tools such as JMeter, Gatling, or k6.io.
• Experience designing and executing performance tests for web apps and backend APIs.
• Deep understanding of performance testing methodologies, metrics, and best practices.
• Hands-on experience in automation using Selenium WebDriver (Java) and frameworks like Cucumber, JUnit, TestNG, or Playwright.
• Experience in performance tuning and identifying optimization opportunities.
• Strong understanding of web technologies, protocols, and system architecture.
• Excellent analytical and problem-solving skills with high attention to detail.
• Strong communication and collaboration abilities within cross-functional teams.
• Proven ability to handle multiple priorities in a fast-paced environment.
• Experience working in Agile / Scrum environments is a plus.

Why Join Us:

This is a great opportunity to contribute to a high-impact project with Five9, a global leader in cloud contact center solutions.

You’ll continue building your technical expertise while working in a fast-paced, collaborative environment.

We value self-motivated problem solvers who are proactive in learning and collaboration.

By joining the Acqueon team, you’ll be part of one of the industry’s fastest-growing and most respected technology companies.

IT Operations Management:

 Oversee daily IT operations including infrastructure, service desk, data center,

and network management.

 Ensure high availability, performance, and security of all IT services and

platforms.

 Implement and uphold ITIL best practices across incident, change, problem, and

service management.

 Lead and mentor the IT operations team to achieve performance and service

excellence.

 Monitor KPIs and drive continuous improvement in IT service delivery.

Presales Support for Managed Services:

 Collaborate with Sales and Solution Architects to develop tailored Managed

Services offerings for prospective clients.

 Participate in client meetings to present operational capabilities, service

models, and SLAs.

 Contribute to proposals, RFP responses, and technical documentation for

managed services solutions.

 Provide technical insights and feasibility assessments for client requirements.

Customer Infrastructure Transition:

 Lead the transition and onboarding of customer IT environments into our

Managed Services framework.

 Define and execute transition plans including discovery, documentation,

handover, and stabilization.

 Coordinate with internal teams and client stakeholders to ensure smooth

migration of services and minimal disruption.

 Identify risks and mitigation strategies during the transition phase.

Vendor and Compliance Management:

 Manage third-party service providers and ensure SLA compliance.

 Ensure adherence to industry standards, security practices, and regulatory

requirements.

 Participate in IT budgeting, procurement, and capacity planning.

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python  & Django

2. Solid understanding of Python concepts

3. Experience with some form of Machine Learning (ML)

4. Experience in using libraries such as Numpy and Pandas

5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar

6. Hands on experience with RDBMS such as Postgres or MySQL

7. Experience building REST APIs using DRF or Flask

8. Comfort with Git repositories, branching and deployment using Git

9. Working experience with Docker

10. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

Our Client is focused on democratizing Insurance through technology. It is a cloud-based platform connecting distributors to the Insurance Ecosystem to sell and manage Insurance programs. They are creating a middleware connecting consumers, traditional insurance institutions, intermediaries, and service partners on a single platform. Basically, give distributors the ability access to the entire Insurance ecosystem via 1 API / 1 platform.

Their goal is simple - Provide a new way to do Insurance, which is secure, easy, and focuses on the consumer while staying compliant with the frameworks laid down by the regulator.

Description

This is a mission-critical role. They are a small, diverse, agile and high-performance, engineering team. They are looking for versatile developers who will:

• Innovate their existing product and work on creating tools that crunch integration times and time to market
• Improve through peer-learning and transmit them to the firm's dev ecosystem.
• Take ownership and get the job done.

They are clear. They need role shapers, not role takers.

Key Responsibilities

• You will be responsible for design, development and delivery our web-based application in an agile manner built on Java Spring Boot, React, My SQL and Mongo DB.
• You will be expected to write code on day-to-day basis while testing it on real world use cases
• You will be an independent owner of your feature on the platform.
• You will be a part of the core software development team and are expected to participate in all development cycles.
• You will be responsible for closure of business requirements end-to-end by working cross-functionally and will be expected to mentor and drive other members of the team.

Requirements

• Bachelor's degree or higher in Computer / Technology domain.
• 4-7 years of relevant work experience, preferably in a start-up environment/ building SaaS products.
• Excellent coding skills with ability to deliver in a hyper growth phase.
• Hands on experience in JAVA and practical experience in developing and designing scalable software solutions.
• Excellent Problem-solving skills & understanding of data structures in a complex environment.
• Extensive experience in Spring, Hibernate and SpringBoot
• Experience in building REST Services
• Experience in integrating third party APIs (Payment gateways, SMS gateways, Accounting software APIs, APIs of CRM tools etc.) into web applications
• Experience in working with SQL and no SQL DBs (Preferably Mongo DB)
• Working knowledge of Kubernetes and Docker is a plus
• Knowledge of how insurance processes and past experience in working on insurance applications is a plus.

Write and post technical job descriptions

Source potential candidates on niche platforms, like LinkedIn

Parse specialized skills and qualifications to screen IT resumes

Perform pre-screening calls to analyze applicants’ abilities

Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalized recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals

Compose job offer letters

Onboard new hires

Promote company’s reputation as a great place to work

Conduct job and task analyses to document job duties and requirements

Keep up-to-date with new technological trends and products

Job Description

Delivery Manager -

• Manage a delivery team to ensure timely and accurate customer deliveries.

• Oversee daily activities of the delivery team and provide direction and guidance as needed.

• Perform resource allocations and workload assignments according to delivery requirements.

• Ensure that team maintains a high level of competence and operational excellence.

• Evaluate the performance of team members and determine training needs.

Roles & Responsibilities

Delivery Management and Escalations

• Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value

• Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same

• Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner

• Prepare and provide progress reports and updates

• Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures

• Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner

• Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review

People and Team Management

• Work closely with SM in removing roadblocks to their work

• Understand and solves learning, development, and training needs of Projects and team members

• Set-up goals/Roles & Responsibilities for the group/team members

• Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members

• Takes all Hiring decisions

• Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM

• Work with Agile Coach to find and execute training needs and places for improvement

• Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.

• Evaluate the engagement level of the group/team members and take respective actions

• Experimenting with innovation projects, pet projects, product ideas

• Drives cultural change working along with Agile Coach

Process

• Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.

• Improving hiring and staffing process, future planning for the group growth

• Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices

• Get Project/Delivery Audits done for Projects at regular intervals and take respective actions

360 Degree review

• Create a 360 view of project health metrics as per Srijan standards

• Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums

• Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members

Organizational contributions

• Participate and represent group in Strategy meet with required details

• Encourage team-members/group to participate in Organisation contributions/forums

• Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.

• Be an evangelist and help HR in hiring/onboarding

Required Skills/Experience

• Overall Experience of 10+ years in the Industry

• Good experience in Agile methodology

• Analytical skills

• Well-developed interpersonal skills

• Commercial awareness

• Effective Communication

• Team working skills

• Ability to motivate people

• Management and leadership skills

Responsibilities:

• Building and developing web application using Angular 2+, Node Js and Mongo DB
• Maintenance and support of existing application
• Problem solving, debugging and analytical skills
• Monitoring and deploying application on Microsoft Azure

Technical / Functional Skills:

• 2+ years of hands-on experience in Angular 2+, Node Js, Mongo DB and Microsoft Azure

• Strong experience in performance tuning of complex Mongo DB queries
• Good understanding of Typescript, JavaScript (ES6), CSS, HTML
• Experience in the contact center industry preferred
• Experience in using Git/Bitbucket or any version control tools
• Graduate in IT, Computer Science or similar relevant field preferred

Attitudinal skills:

• Must be able to work without much assistance
• Great communication and interpersonal skills
• Analytical and process-oriented mindset