Senior Executive - People Experience

Job Title : Trade & Custody Operations Specialist – Crypto Exchange

Experience : 2 to 3 Years (Strictly from Crypto Exchange)

Location : Open (Preferred : Gurgaon / Bangalore)

Employment Type : Full-time

About the Role :

We are hiring a Trade & Custody Operations Specialist for a centralized cryptocurrency exchange. This role is critical to ensuring seamless trade execution, secure asset custody, and compliant fiat onboarding processes.

We are specifically looking for candidates with hands-on experience in crypto exchanges (mandatory).

Mandatory Requirement :

Must have 2 to 3 years of hands-on experience in Trade Operations / Custody / KYC within a Centralized Crypto Exchange.

Key Responsibilities :

1. Trade Operations :

• Monitor and manage daily trade settlements across crypto trading pairs
• Handle listing/delisting of tokens and monitor order books
• Coordinate with liquidity providers to optimize trade execution
• Support customer queries and resolve trade-related escalations
• Prepare volume analysis, trade reports, and operational dashboards

2. Custody Management :

• Manage secure custody of digital assets (hot wallets, cold storage, multi-sig wallets)
• Work with custody platforms such as Fireblocks or similar solutions
• Ensure implementation of custody best practices and fund security protocols
• Perform regular audits of wallet balances and transaction flows

3. Fiat & KYC Operations :

• Manage end-to-end KYC onboarding for fiat deposits/withdrawals
• Coordinate with third-party verification providers (bank/KYC vendors)
• Ensure compliance with RBI guidelines, AML policies, and FIU regulations
• Monitor suspicious transactions and escalate as per compliance standards

Required Skills & Qualifications :

• Bachelor’s degree in Finance, Business, Economics, or related field
• 2 to 3 years of experience in crypto exchange operations (mandatory)
• Strong understanding of :
• Crypto markets & trading lifecycle
• Order book mechanics & liquidity
• KYC/AML and regulatory frameworks in India
• Experience with custody systems (multi-sig wallets, cold storage, etc.).
• Familiarity with tools like Fireblocks, custodial wallets, or similar platforms.
• Strong analytical, problem-solving, and communication skills.

What We Offer :

• Opportunity to work with a growing centralized crypto exchange
• Exposure to trading, custody, and compliance operations
• Fast-paced, high-growth environment in the crypto ecosystem
• Competitive salary + performance incentives

Strong Engineering Manager / Lead Profiles

Mandatory (Experience 1) - Must have 8+ years of overall Software Engineering/Development experience

Mandatory (Experience 2) - Must have 3+ years of experience as Engineering Manager / Team Lead role, with ownership of technical direction, delivery, and people management

Mandatory (Experience 3) - Must have hands-on Backend development experience using Python or Java, with frameworks such as FastAPI / Django / Spring / Express (Node.js)

Mandatory (Experience 4) - Must have Frontend development exposure using ReactJS, JavaScript, HTML, CSS

Mandatory (Experience 5) - Must have experience designing and building APIs, services, and integrations, including system design, PR reviews, and architectural decision-making.

Mandatory (Experience 6) - Must have experience leading engineers end-to-end – mentoring, code reviews, execution planning, and improving team productivity/quality

Mandatory (Company) - Must be from Product Companies / Startups (early to growth stage), B2B SaaS + Fintech industry is highly preferred

Mandatory (Note) - This role will be 80% team management and 20% IC (hands on coding required)

🚀 About the Role

Are you ready to take on an exciting challenge in the world of premium travel services? We're looking for a dynamic and ambitious individual to drive growth, develop strategies, and make an impact in both B2C and B2B segments. If youre passionate about sales, market trends, and customer insights, this is the perfect opportunity for you.

🔹 Key Responsibilities

• Promote & Scale the Business Drive growth in both B2C and B2B markets.
• Understand Customer Needs – Identify market demands and tailor solutions accordingly.
• Optimize Business Operations – Improve processes to enhance efficiency and effectiveness.
• Market Trend Analysis – Work closely with the Planning team to identify opportunities and stay ahead of industry trends.

💡 What We’re Looking For

• Strategic Thinker – Ability to refine sales approaches with strong analytical skills.
• Innovative Mindset – Bring fresh marketing insights and creative sales tactics.
• Data-Driven Approach – Use data for market segmentation, targeting, and performance tracking.
• Customer-Centric – Understand customer behavior to create personalized sales pitches.
• Leadership Potential – Take ownership and contribute to a high-performance team.
• Fast Learner & Adaptable – Quick to grasp new processes and drive results.

✨ Why Join Us?

• 🌍 Exciting Growth Opportunity – Be part of a rapidly expanding business vertical.
• 📈 Impactful Work – Your ideas and strategies will directly shape our success.
• 🎯 Career Growth – Develop leadership and business skills for future career advancements.
• 🤝 Dynamic Team – Work with a passionate and driven team in a fast-paced environment.

If you’re ready to take your career to new heights, apply now and become part of our journey! 🚀

ABOUT COMPANY

Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.

JOB PURPOSE

The role requires to develop business by planning, directing and implementing sales strategies and programs to achieve or exceed the sales objectives for the company. Business Channels are Traditional Retail in Distribution, Modern retail, General trade and Corporate sales business for our bakery products

KEY RESPONSIBILITIES

1. To effectively manage the business in the concerned cities/regions and achieving the sales objectives

a. Setting targets and monitoring them monthly to ensure that they are in line with the business plan

b. Meeting the revenue and margin targets for the business

c. Generating sales of company products through a team of salesmen/retail promoters in order to achieve or exceed the annual sales targets

d. Analyzing the sales trend and taking corrective actions wherever necessary

e. Any other special assignments as applicable

2. To develop and maintain a strong sales infrastructure and an aggressive sales team

a. Managing, directing and coordinating the activities of the Area Sales Managers & Sales Officers

b. Sales team deployment as per the company's requirement and as per the budget

c. Accomplishing sales human resource objectives by orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees in assigned retail stores

d. Appointing the right set of channel partners with appropriate experience, good infrastructure, financially strong and with an attitude to grow.

3. To plan, prepare and exist control over sales budget, sales forecast, sales plan etc.

a. Developing sales plan to ensure optimum utilization of resources in the region

b. Meeting sales financial objectives by forecasting requirements

c. Preparing an annual budget, scheduling expenditures, analysing variances and initiating corrective actions

d. Ensuring that all promotions are within the budget

e. Preparing sales growth blueprint for the future

4. To ensure coordination and relationship management with distributors, customers, as well as other departments

a. Ensuring that distributors and customers in the region are provided with information about new products and services in order to improve sales in the region

b. Developing and maintaining an efficient distribution network

c. Ensuring commercial hygiene by monitoring damages, complaints etc

d. Liaising with the Marketing team to ensure that adequate marketing support by way of merchandising and promotions is available in order to provide brand visibility and promote sales in the region

e. To continuously gain and update category and channel expertise

f. Continuously acquiring knowledge regarding the industry, market construct, and customer behaviour to enable effective business plans

g. Acquire knowledge regarding competition product, strategies to counter attack competition in the best possible manner

SKILL REQUIREMENTS

1. Knowledge: 

a. Sound knowledge of sales and sales administration processes

b. Strong understanding of modern trade and general trade

c. Understanding of perishable/limited shelf life products (e.g. dairy, bakery, juices etc) would be preferable

d. Knowledge of ERP systems would be a plus

2. Skills: 

a. Strong leadership skills

b. Excellent communication and negotiation skills

c. Presentation skills

d. Ability to manage and lead a team

e. Strong decision making ability

f. Ability to build relationships

g. Excellent business acumen

3. Attitude: 

a. Self-motivator

b. Aggressive

c. Sincere

d. Positive approach to problem solving

e. Commitment to achieving the sales targets

f. Dynamic and exploratory

4. Educational Level

a. Graduation: Any specialization

b. Post-Graduation (Must-have): PGDM/ MBA in Marketing or Sales Management

5. Experience

a. Preferably be from FMCG or Organised Modern retail background

• Advanced Linux / Unix support experience required.
• · Strong shell scripting and python programming skills for SRE related activities required.
• · Understanding on Veritas Cluster Service, Load Balancers, VMWare and Splunk required.
• · Knowledge on ITIL principles required.
• · Effective oral and written communication skills, and interpersonal skills to work well in a team environment required.
• · Strong organizational and coordination skills with the ability to manage multiple tasks and high-pressure situations for outage handling, management or resolution.
• · Be available for weekend work.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Mandatory Skills:

• Strong skills with Algorithms and Data Structures

• Strong hands-on expertise with Objective-C & Swift.

• Strong knowledge of design principles, patterns, and best practices

• Experience with offline storage, threading, and performance tuning

• Knowledge of Xcode Tools

• Experience working with iOS frameworks such as Core Data, Core Animation, Core and Core Text

• Experience with third-party libraries and APIs

• Solid understanding of the full mobile development life cycle

• Excellent Communication & Problem Solving Skills

Her is what we are looking for

• Strong and up-to-date knowledge of Swift.

• Strong knowledge of Apple Design Principles and Application Interface Guidelines.

• Experience with iOS Frameworks such as CoreData, CoreGraphics, CoreLocation and CoreAnimation.

• Experience with threading and performance tuning.

• Knowledge of Unit Testing, Instruments and Profiling.

• Knowledge of the available open-source libraries and Cocoapods for common tasks.

• Knowledge of VoIP Notifications, CallKit and Payment gateways.

• Familiarity with Real Time Databases like DynamoDB and Firebase.

• Familiarity with cloud message APIs and Push Notifications.

• Familiarity with creating dynamic libraries and modular applications. Write scalable, high-performing and reusable code.

• Knowledge of different Apple Certificates and Profiles.

• Solid understanding of the complete application development lifecycle.

• Proficient understanding of code versioning tools, such as Git.

• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Location      : Baner, Pune

Notice period : Immediate to 30 Days

• Proven software development experience
• Proven working experience in iOS development
• A deep familiarity with Objective-C and Swift
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Have published at least one app in the Store
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Knowledge of JNI, security algorithms
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces
• Knowledge of the open-source iOS ecosystem and the libraries available for common tasks
• Proficient understanding of code versioning tools such as Git, SVN
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Solid understanding of the mobile development life cycle
• Good to have: Experience in working on cross platform UI framework such as React Native or Cordova.