11+ VisionPLUS Jobs in India

• Expertise Area – CMS is must
• Preference – Prior SBIC working experience

We are  Looking for a full-time Sitecore Content Author with 2 to 5 years of experience in web content production and Sitecore Personalize development within Sitecore CMS. Please find the below JD for your reference and let us know if you are interested in this position.

Preferred candidate profile

1. Bachelor's Degree or Equivalent Work Experience 

2. 2-5 Years of Experience in web content production

3. 2--5 years Experience with Sitecore CMS                                                

4. Experience with Sitecore Personalize development

5. 2-5 Years of Experience web content development     

• Working shift- US Mountain time.
• Looking for a full time resource for a 6 months contract starting from 1st April.

Position Overview:

We are seeking a skilled and experienced Sitecore Support Engineer to join our team. The ideal candidate should have a minimum of 5 years of experience working with Sitecore version 9.0 and above. As a Sitecore Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to clients using Sitecore CMS. You will work closely with clients, developers, and other stakeholders to resolve issues and ensure the smooth operation of Sitecore-based websites and applications.

Responsibilities:

1. Provide technical support to clients using Sitecore CMS, including issue resolution, troubleshooting, and escalation management.
2. Collaborate with cross-functional teams, including developers, project managers, and quality assurance, to resolve complex technical issues and deliver high-quality solutions.
3. Conduct in-depth investigations of reported issues, analyzing logs, reviewing code, and utilizing debugging tools to identify root causes and develop effective solutions.
4. Communicate effectively with clients to understand and document their technical issues, providing timely updates and resolutions to ensure client satisfaction.
5. Document troubleshooting steps, known issues, and resolutions in the knowledge base to enhance the support team's efficiency and effectiveness.

Requirements:

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

Requirements

• Banking domain, cards area (Credit, debit and prepaid)
• Excellent understanding of Cards and payments technologies
• Know-how of process mapping, requirement gathering, gap analysis, documentation
• Good understanding of following aspects of Vision Plus – CMS, FAS, CDM, TRAMS, Functional understanding of all VisionPLUS blocks, VMXservices, Various reports.
• End to end exposure on testing related activities.
• Experience with mainstream defect tracking tools like JIRA / QC.
• Excellent written and oral communication skills.
• Perform peer review and regular reporting on progress made.
• Must be a very good team player & willing to learn new skills.
• Excellent communication skills.

• Experience with client-focused solution architecture consulting, inclusive of project planning, estimating and resourcing.
• Write quality, maintainable code with extensive test coverage in a fast-paced professional software engineering environment.
• Experience in creating and maintaining dev-ops related scripts for enterprise applications.
• Technical delivery experience across the entire SDLC, with deep expertise in software development; at a minimum backend systems like JAVA (version 8+), JavaScript.
• Experience of formal project management environments, including Agile.
• Experience in creating low level designs of the entire applications including servers, deployments and workflows.
• Has an extensive and consistent ability of delivering complex projects throughout life cycle.
• Experience managing the development and delivery of commercial websites.
• Experience managing or leading a team of multi-skilled engineers, developers and QAs.