Wordpress Developer

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

• 8+ years of experience in Vertex
• Hands on consulting experience on SAP Indirect Taxes / Taxes on Sales & Purchase
• Must have fundamental knowledge / understanding on Indirect tax regulation and standard within CE, NAM, LATAM
• Must have implementation & support experience on Vertex O series On Demand.
• Mush have knowledge on integration of Vertex with other system like SAP S/4HANA, Ariba, Concur etc
• Experience in Automobile industry preferable.
• Customize Vertex settings to support business-specific tax needs and scenarios.
• Perform regular system checks and updates to maintain tax compliance and accuracy.
• Analyze current tax processes and recommend improvements to enhance efficiency and accuracy.
• Work closely with finance, IT, and compliance teams to ensure smooth integration and operation of tax automation systems
• Strong understanding of SAP modules (e.g., SAP FI, SAP SD, SAP MM, etc.) and their integration with Vertex.

• Create a Digital Marketing Strategy
• · Manage the company website by updating, writing, and editing product and market content, while maintaining a consistent and appealing appearance throughout the web pages and documents
• · Improve SEO organically and through selective Strategic Google AdWords campaigns; managed internally or with outside consultant
• · Manage company global online presence on all vendor sites, industry directories, Google Business listings, and establish systematic LinkedIn posting plan with Sales & Service Manager input
• · Mine and analyze data from the ERP system to identify and create targeted Prospect Lists to be furnished to the company’s Inside and Outside salespeople
• · Ability to research business opportunities and present ideas and findings to company management

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• Qualifications and skills
• · Bachelor’s Degree in Business with major in Marketing with relevant coursework in Website design/management and analytics
• · Creative thinking (visual & messaging); digital design skills are a significant plus
• · Experience with analytical and reporting tools, including Tableau, Google Analytics, and Data Studio.
• · Deep knowledge of digital marketing across social, display, and programmatic platforms.
• · Strong analytical and strategic thinking skills.

Opportunity

Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products. 

What you will do:

• Develop out-of-the-box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube).
• Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks.
• Present concepts, participate in design/project critiques and refine design direction.
• Establish and promote design guidelines, best practices, and standards.
• Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand.
• Maintain accuracy and attention to detail throughout the creative and production process.
• Collaborate with cross-functional teams comprising interaction designers, content writers and product managers.
  
  

Experience Range: 

Proven 3-4  years of work experience as a Graphic Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Demonstrable graphic design skills with a strong portfolio.
• Knowledge of Color Theory, Visual Hierarchy, Typography, Colour, and Information Composition.
• Proficiency in Adobe Suite especially Photoshop and Illustrator.
• Be able to design eye-catching branding, iconography, and illustrations. 
• Be able to work in a cross-functional team as well as independently.
• Up-to-date with the latest visual trends, techniques, and technologies.
• Must be comfortable with a fast-paced environment
• BS/MS in Visual Design, Graphic Design, Communication Design is a plus.

Yearly salary range: ₹4L - ₹8L + Bonus

All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.

Job Description

We are looking for a full-time remote Back-end JavaScript Developer with 3+ years of experience.

You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.

WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online. 

Hiring Process

1. Introduction interview
2. Technical interview
3. Test assessment

Must-haves

• 4+ years of Software development experience
• 3+ years of experience with JavaScript/TypeScript
• Experience with REST API's
• Good English language and communication skills

Nice to have

• Experience with back-end development (Node.js)
• Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
• Experience with mobile development (React-Native)
• Worked on multiple publicly released web applications
• Knowledge of Elasticsearch
• Knowledge of Redis
• Knowledge of JavaScript testing frameworks

Responsibilities

• Feature development
• Monitoring and fixing bugs
• Uptime, performance and security
• Architecture
• Code quality

• Required Freshers who can join Immediately
• Must have excellent communication skills
• Will be responsible to do Sales
• Will be responsible to do cold calling
• No - filed Sales
• Work from office 

We are looking for a creative and detail-oriented communications and marketing specialist who can identify, develop and help amplify the stories that elevate the brand value of Bhumi. You will develop communication and marketing strategies for better engagement with employees, volunteers, donors, partner organisations, and corporate companies. You will be part of a dynamic, driven, and passionate young team of employees (~ 40 members) and volunteers (hundreds of them ) 

What You Will Do: 

• Craft compelling messaging and narratives that evoke positive and vibrant imagery of the organization, along with visually compelling content like videos and infographics
• Develop internal and external communications strategies, and execute them for projects, events, and the organization as a whole
• Partner with key stakeholders to understand upcoming initiatives across India and develop integrated communications plans, then execute. 
• Write memorable, engaging communication across all channels (e.g. Email Campaigns, Blogs, Social Media, PR, etc) that drive awareness of key initiatives and inspire volunteers and donors to take action 
• Plan, strategize and execute the large-scale events (Eg. Daan Utsav, Volunteer recruitment) and digital campaigns 
• Track the effectiveness of marketing campaigns, gain insight, and assess against goals
• Analyse metrics and optimise email and advertising campaigns
• Collaborate with key volunteers nationally to align and implement a communications strategy and messaging
• Manage the messaging on websites and ensure the brand perception is consistent across digital and offline channels
• Oversee the execution of newsletters and all communications (like annual reports, brochures, etc.)

What You Need

• Outstanding written and verbal communication, strong copywriting and content creation skills
• Willingness to work, network and collaborate with volunteer coordinators based out of cities where Bhumi is present
• Strong project management skills with the ability to supervise multiple projects
• Proven track record of developing and executing creative communications plans
• 5+ years of experience in the communications role
• Availability during weekends.

What Is Nice To Have

• Bachelors/Master’s degree in marketing, journalism, business, or related field
• Ability to communicate in Tamil, English and Hindi
• Prior experience of working or volunteering with NGOs
• Good network in the traditional media and digital/social media influencers 

Other Information:

• Designation: Manager to Director based on candidate’s profile
• Reporting to: Executive Director
• Scope: Full time
• Remuneration: CTC 6-9 Lakhs p.a. based on the candidate’s profile
• Expected Joining Date: Immediate