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Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai!!!

Position: Technical Support L2 - AD & Exchange

Employment Mode: Contract to hire (Full time opportunity)

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: 

Mumbai - Andheri

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.

About the team

Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

Responsibilities

• Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
• Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
• Can break down complex technical solutions into abstractions that the rest of the team and understand
• Can investigate and solve complex bugs, performance, and scalability issues
• Collaborates with multiple agile teams to ensure their solutions integrate effectively
• Track work in ticketing system (JIRA)
• Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
• Other duties as assigned.

Desired skills & experience

• A minimum 10+ years industry experience
• Masters in CS or equivalent
• Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS. 
• Experience operating Cloud Foundry in production environments 
• Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.) 
• Experience deploying and/or operating ELK stack 
• Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry) 
• Experience working with monitoring and observability tools (We use Datadog and New Relic) 
• Familiarity with working with PostgreSQL and MongoDB 
• Background working in a multi-platform environment (Linux, Windows) 
• Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS) 
• Familiarity with Agile/Scrum/Kanban methodologies 
• Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.) 

Additional Skills

• Expert programming skills in relevant languages
• Exceptional analytical and problem-solving skills
• Strong communication and collaboration skills
• Deep understanding of modern software architecture
• Deep domain knowledge of the industry, platform, and existing processes
• Fault-tolerant design & maintenance
• Knowledge and understanding of modern software programming/engineering.
• Product delivery lifecycle - requirement refinement through ops

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

• At least 2-5 Yrs. of experience handling end-to-end IT recruitment.
• Should be an individual contributor responsible for Full Recruitment Life Cycle: Sourcing, Screening, Interview Co-ordination and Follow-Ups etc.
• Experience working with W2/1099/C2C/GC/EAD/US Citizens/TN Visa/H1B work Authorization.
• Screen candidates to confirm work history, education, training, job skills, soft skills, and availability and salary requirements.
• Follow up with candidates during the entire process, keep them warm and also close the loop as appropriate 
• Candidate should be technically strong & possess knowledge of IT terminologies & current trends.
• Ability to source profiles using alternative sourcing channels (LinkedIn, Li-Searcher, GitHub and other networking channels)

• Owning significant architectural and product areas of the platform
• You’ll make the key decisions and see them through to successful user engagement
• Delivering features that make a big impact on our growth journey
• Writing high-quality, highly-performant code
• Pushing changes every week
• Participating in code reviews and architectural discussions - we want you to bring your expertise to the team and make us all better engineers

• An expert with Kotlin and the rest of the Android ecosystem
• Collaborative and want to see the team succeed in its goals
• Practical about tradeoffs between speed and polish
• Passionate about showing others how to do something new
• Excited to join a small team that moves quickly

Mesky is an innovative, massive, creative, and groundbreaking social e-commerce product offering a distinctive shopping experience to users in one and only integrated platform. 

It’s a B2B2C (business to business to consumer) integrated platform providing an All-in-One experience of “Shopping and Posting”.

Job Overview:

We are looking for a passionate UI / UX Designer Technology for one of our upcoming portfolio companies building a massive new innovation product & features.
You should be a strategic thinker, an effective communicator, and an expert in technological development.

Responsibilities and Duties:

Design and Build sophisticated and highly scalable apps using flutter.
Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
Translate and Build the designs and Wireframes into high-quality responsive UI code.
Explore feasible architectures for implementing new features.
Follow the best practices while developing the app and also keep everything structured and well documented.
Manage the code and project on Git in order to keep in sync with other team members and managers.
Communicate with the Project Manager regarding the status of projects and suggest appropriate deadlines for new functionalities.
Ensure security guidelines are always followed while developing the app.
Maintaining software through product lifecycle including design, development, verification, and bug fixes.
Perform time profiling and memory leaks assessment.

Requirements: Attributes, Experience:
B.Tech/B.E with 5+ years of experience in User Experience Design processes.

2 years preferably in e-commerce.

Experience in creating navigation maps, Interaction flows, wireframes, and Visual Design comps.

Coordination with business and marketing teams to better understand the product strategy and market positioning.

Performing client presentations at various project stages.

Creating assets for the Prototype Team/Development Team.

Coordinating with Programmer and Developer to execute the final user interfaces.

Strong Planning and Organizational Skills that go along with proper time management.

Excellent communication skills both written and verbal.