Sitecore developer

Job Title: BMC Helix ITSM / Remedy Developer

Experience: 5 – 10 Years

Location: Pune / Bangalore (Onsite)

Employment Type: Full-time

Notice Period: Immediate joiners / 0–15 days preferred

Skills:

BMC Helix ITSM, Remedy AR System, Smart IT, Digital Workplace, ITSM Modules, CMDB, Incident Management, Change Management, JavaScript, Workflow Customization, Integrations, REST APIs

Job Description:

Sanglob Business Services is hiring an experienced BMC Helix / Remedy Developers for immediate openings.

Key Responsibilities:

• Develop and customize BMC Helix ITSM applications
• Work on Incident, Change, Problem & Service Request Management modules
• Build workflows, filters, escalations and forms in Remedy AR System
• Integrate Helix with external applications/APIs
• Support Smart IT / Digital Workplace implementations
• Troubleshoot production issues and optimize existing workflows
• Collaborate with business and technical teams

Requirements:

• 5+ years in BMC Remedy / Helix
• Strong hands-on with ITSM modules
• Experience with AR System development/customization
• Good knowledge of integrations and APIs
• Good communication skills

Good to Have:

• Helix Digital Workplace
• CMDB / Discovery exposure
• ITIL knowledge

Apply:

Interested candidates can apply on Cutshort or share profiles directly.

Immediate joiners preferred. Referrals welcome.

Company: IDFC First Bank

About the company:

IDFC Limited was set up in 1997 to finance infrastructure projects in India. With time, the company diversified into asset management, institutional broking and investment banking. In 2014, the Reserve Bank of India granted in-principal approval to IDFC Limited to set up a new bank in the private sector.

Role Overview:

QA Overview: A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst will also be proficient in database testing, ensuring the integrity and reliability of data interactions within the system.

Job Description

Job Title: QA tester

Location: Chennai

Compensation: Commensurate with Experience

Experience: 5-10 Years

Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)

• Proven experience in both manual and automated testing. 
• Strong proficiency in automation tools (e.g., Selenium, Appium) and scripting languages. 
• Experience with web, mobile, API, and database testing.
• Familiarity with agile development methodologies.
• Excellent analytical and problem-solving skills. 
• Key Competencies: - Automation scripting (e.g., Java, Python, JavaScript), SQL and database querying skills - Attention to detail - Collaboration and communication - Analytical thinking

Key Responsibilities: 

1. Test Planning and Design: Develop comprehensive test plans based on project specifications. Design and document test cases for web, mobile, API, and database testing. Collaborate with development teams to understand system requirements. 
2. Automation Testing:  Develop and maintain automated test scripts using industry-standard tools (e.g., Selenium, Appium). - Execute automated test suites and Analyse results. - Identify opportunities for test automation and implement efficient testing strategies. 
3. Manual Testing: Execute manual test cases for functional, regression, and performance testing. - Document and report defects, providing detailed information for developers. - Conduct exploratory testing to identify unforeseen issues. 
4. Web, Mobile, and API Testing: Perform end-to-end testing of web and mobile applications. - Validate API functionality and integration points. - Ensure compatibility across different browsers and mobile devices. 
5. Continuous Integration: Design, implement and maintain CI pipelines for automated testing and deployment - Integrate automated tests into CI workflows to enable early detection of defects - Continuously assess and optimize CI processes for speed, efficiency and reliability
6. Database Testing: Develop and execute SQL queries to validate data integrity. - Verify data transformations and migrations. - Identify and address performance issues related to database interactions. 
7. Collaboration: Work closely with developers, product managers, and other stakeholders to understand requirements and user stories. - Participate in agile ceremonies, providing input on quality-related aspects. 
8. Test Documentation: Maintain detailed and organized documentation of test cases, results, and issues. - Create and update testing documentation as the application evolves. 

Responsibilities

Develop and maintain web applications using Laravel and Vue.js (PHP) framework.

Write clean, efficient, and well-documented code.

Collaborate with cross-functional teams to identify and solve complex problems.

Participate in code reviews and provide constructive feedback to team members.

Test and debug applications to ensure they meet functional and performance requirements.

Stay up-to-date with emerging trends and technologies in web development.

Optimize application performance and scalability.

Troubleshoot and resolve technical issues as they arise.

Create and maintain technical documentation for applications.

Communicate project status and progress to stakeholders.

Qualifications

Strong proficiency in PHP programming language

Experience with Laravel framework

Knowledge of HTML, CSS, JavaScript, and jQuery

Understanding of MVC architecture

Experience with database management systems such as MySQL

Familiarity with version control systems such as Git

Ability to write clean, efficient, and well-documented code

Strong problem-solving and analytical skills

Excellent communication and teamwork skills

Bachelors degree in Computer Science or related field (preferred)

Relevant certifications such as CodeIgniter Certified Developer (optional)

• Minimum of 9 yrs of experience as Business Analyst, 2 yrs exp as Product Owner
• Take the lead of scrum teams as the  Product Owner/Business Analyst
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and PPT.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.
• Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements 
• Ensure that the team always has an adequate amount of prior prepared tasks to work on
• Plan and prioritize product feature backlog and development for the product
• Define product vision, road-map and growth opportunities 
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
• Provide backlog management, iteration planning, and elaboration of the user stories
• Work closely with Product Management to create and maintain a product backlog according to business value or ROI
• Lead the planning product release plans and set the expectation for delivery of new   functionalities
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Research and analyze market, the users, and the roadmap for the product
• Follow our competitors and the industry 
• Keep abreast with Agile/Scrum best practices and new trends

• Collaborate with the business teams to understand the data environment in the organization; develop and lead the Data Scientists team to test and scale new algorithms through pilots and subsequent scaling up of the solutions
• Influence, build and maintain the large-scale data infrastructure required for the AI projects, and integrate with external IT infrastructure/service
• Act as the single point source for all data related queries; strong understanding of internal and external data sources; provide inputs in deciding data-schemas
• Design, develop and maintain the framework for the analytics solutions pipeline
• Provide inputs to the organization’s initiatives on data quality and help implement frameworks and tools for the various related initiatives
• Work in cross-functional teams of software/machine learning engineers, data scientists, product managers, and others to build the AI ecosystem
• Collaborate with the external organizations including vendors, where required, in respect of all data-related queries as well as implementation initiatives

High Level Scope of Work :

• Work with AI / Analytics team to priorities MACHINE LEARNING Identified USE CASES for Development and Rollout
• Meet and understand current retail / Marketing Requirements and how AI/ML solution will address and automate the decision process.
• Develop AI/ML Programs using DATAIKU Solution & Python or open source tech with focus to deliver high Quality and accurate ML prediction Model
• Gather additional and external data sources to support the AI/ML Model as desired .
• Support the ML Model and FINE TUNEit to ensure high accuracy all the time.
• Example of use cases (Customer Segmentation , Product Recommendation, Price Optimization, Retail Customer Personalization Offers, Next Best Location for Business Est, CCTV Computer Vision, NLP and Voice Recognition Solutions)

Required technology expertise :

• Deep Knowledge & Understanding on MACHINE LEARNING ALGORITHMS (Supervised / Unsupervised Learning / Deep Learning Models)
• Hands on EXP for at least 5+ years with PYTHON and R STATISTICS PROGRAMMING Languages
• Strong Database Development knowledge using SQL and PL/SQL
• Must have EXP using Commercial Data Science Solution particularly DATAIKU and (Altryx, SAS, Azure ML, Google ML, Oracle ML is a plus)
• Strong hands on EXP with BIG DATA Solution Architecture and Optimization for AI/ML Workload.
• Data Analytics and BI Tools Hand on EXP particularly (Oracle OBIEE and Power BI)
• Have implemented and Developed at least 3 successful AI/ML Projects with tangible Business Outcomes In retail Focused Industry
• Have at least 5+ Years EXP in Retail Industry and Customer Focus Business.
• Ability to communicate with Business Owner & stakeholders to understand their current issues and provide MACHINE LEARNING Solution accordingly.

Qualifications

• Bachelor Degree or Master Degree in Data Science, Artificial Intelligent, Computer Science
• Certified as DATA SCIENTIST or MACHINE LEARNING Expert.