11+ Typing Jobs in Pune | Typing Job openings in Pune

• Smart & quick learners.
• Min 12th Pass
• Excellent communication skills 
• Proficient in computer operation
• Age between 18-22 years

To be successful in this role, you should possess

• Overall Industry experience 2-6 years
• Bachelor’s Degree in analytical subject area. E.g., Engineering, Statistics.... etc.
• Proficient in advanced Excel functions and macros, involving complex calculations and pivots
• Exceptional Analytical, problem solving & Logical skills.
• Understanding of relational database concepts and familiar with SQL
• Demonstrable aptitude for Innovation & Problem solving.
• Good communication skills & ability to work across Cross-functional teams.
• Understands complex utility tariffs, rates and programs and converts these into a model.
• Participates in sprint planning & other ceremonies, passionately works towards fulfilling the committed sprint goals.
• Knowledge of and ability to automate routine tasks using Python is a PLUS

Preferred Qualifications:

• Experience in Energy Industry & familiar with basic concepts of Utility (electrical/gas...) tariffs
• Experience & Knowledge with tools like; Microsoft Excel macros, 
• Familiarity with writing programs using Python or Shell scripts.
• Passionate about working with data and data analyses.
• 1+ year experience in Agile methodology.

Roles and responsibilities

• Understands complex utility tariffs, rates and programs and converts these into a model.
• Responsible for analysis of the energy utilization data for cost and usage patterns and derive meaningful patterns
• Responsible for Maintaining the tariff models with timely updates for price, logic or other enhancements as per client requirement.
• Assist delivery team in validating the input data received from client for modelling work.
• Responsible for Communicating & Co-ordinating with Delivery team
• Work with Cross functional teams to resolve issues in the Modelling tool.
• Build and deliver compelling demonstrations/visualizations of products
• Be a lifelong learner and develop your skills continuously
• Contribute to the success of a rapidly growing and evolving organization

Additional Project/Soft Skills:

• Should be able to work independently with India & US based team members.
• Strong verbal and written communication with ability to articulate problems and solutions over phone and emails.
• Strong sense of urgency, with a passion for accuracy and timeliness.
• Ability to work calmly in high pressure situations and manage multiple projects/tasks.
• Ability to work independently and possess superior skills in issue resolution.

Job location-Hyderabad, Bengaluru, Mumbai, Pune and Goa

CTC – As per market standard
Notice Period-Max 15 -30 days joiners

Responsibilities:

• Work with Database Architect to understand the design considerations for the BI Next Gen Data Warehouse.
• Take accountability of the development / update of the DW Database Objects and Code as per the requirement.
• Take accountability of the development / update of the PowerBI and SSRS Reports.
• Take accountability of Unit Testing the developed solution.
• Be available for weekend job monitoring and troubleshooting, as necessary.
• Ensure that all delivery timelines are adhered to.
• Work with QA (Testing) team to test the DW / Report Solution and fix as necessary.

Job Requirements:

• 8 - 10 years of experience in SQL Server database development.
• Excellent understanding of SQL Server 2016 and above.
• Excellent understanding of T-SQL. Must have the ability to analyze, debug and write complex T-SQL code.
• Very good hand-on knowledge on query tuning and performance optimization.
• Excellent understanding of SQL Server Integration Services and SQL Server Reporting Services.
• Excellent understanding of PowerBI.
• Should be completely aware of coding standards and should be able to develop high performance & scalable database applications.
• Exceptional Problem Solving and Analytical Skills.

Excellent communication skills (oral and written).

Roles and Responsibilities-

1. Skilled on MS Excel

2. Knows Vlookup, Pivot Table, can run different formulas on MS Excel

3. To leverage technology solutions to meet the company's organizational needs.

4. Develop recommendations that optimize the use of technology within an

organization.

5. Designing and implementing functional and cost-efficient technology systems.

6. Skilled on different Inhouse applications/tools & on Google doc, sheet.

Qualification

1. Bachelors degree or the equivalent combination of education and experience.

2. Command of English.

3. Computer Science - IT Graduate / Postgraduate (BTech / BE / BCA / BSC /

MTech / ME / MCA / MSC). - Preferred

4. Immediate joinee candidate preferred.

• Location(s): Pune
• Job Role: Customer Support Executive 

Responsibilities

• Interact with users through a series of actions and answer all queries, and resolve issues via chat.
• Maintain and update records for daily queries and escalation.
• Support the roll-out of new application features.
• Troubleshoot systems, and network problems, diagnosing and solving software issues at users' end.
• Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
• Assist with high-severity requests or issue escalations as needed.

Requirements

• Must be a graduate in any stream. 
• Effective written and spoken English communication skills.
• Must be Articulate and Spontaneous in Active conversations to handle tough situations.
• Ability to recognise the sensitive nature of issues and maintain confidentiality.
• Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
• The willingness and curiosity to learn new environments and develop new skills.
• A high degree of intensity, follow-through, and collegiality.
• Strong attention to detail with an ability to organize, prioritize and manage multiple tasks in a timely manner.
• Ability to thrive in high-demand, high-pressure situations.
• Should be flexible in working on the US- Time Zone

About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team.
We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.

Our Product -

1. CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
2. CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
3. CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases

Org link - https://creliohealth.in/">https://creliohealth.in/

We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/">https://creliohealth.com/ or get updates on https://blog.creliohealth.in/">https://blog.creliohealth.in CrelioHealth for Diagnostics

https://blog.livehealth.in/">Blog - CrelioHealth for Diagnostics

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

Customer service and care of the customers

• By entering customer data in to the data base
• By updating customer information
• By handling customer telephone calls and making required activities
• By actively preventing terminations of contracts and reduce of purchased services
• By handling customer feedback and making required activities
• By making customer satisfaction surveys
• By follow up of first delivery to new customer
• By follow up of contract termination and final invoicing
• By making invoicing to customers
• By printing of delivery lists
• By archive of customer documents