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Stakeholder communications jobs

11+ Stakeholder communications Jobs in India

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A fintech company
Bengaluru (Bangalore)
2 - 4 yrs
Best in industry
Process improvement
Process management
Credit Card operations
Credit card life cycle
Stakeholder management
+3 more

Role and Responsibilities

1 The primary job of the incumbent is to detail and document all customer impacting processes.


2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production


3  Document all customer impacting processes.


4 Discuss with all stakeholders to lay out the processes for the organisation.

·

5  Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.


6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

'

7 Lead the UAT for Credit Card Management systems/ EUC systems.

8 Define and execute test cases for code and product changes pending implementation.

·

9 Research transactional data to identify anomalies and facilitate process improvement efforts.

· 

10 Manage/ Control the overall process depository.

 

Qualifications and Education Requirements

 SKILLS required

·       Deep understanding of the Credit Card life cycle.

·       Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

·       2/3 years’ experience in a Credit Card Operations/ Service

·       Highly organized with strong communication, problem-solving, documentation, and presentation skills.

·       Bachelor’s degree preferred, but relevant years’ experience considered.

·       Experience with use case development and testing coordination.

·       Knowledge of process analysis and process efficiencies.

·       Proficiency in Microsoft Word and Excel.

 

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Dexciss Technology Pvt. Ltd
Kiran Mangat
Posted by Kiran Mangat
Pune
2 - 4 yrs
₹4L - ₹6L / yr
ERPNext
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Odoo (OpenERP)
Agile/Scrum
+1 more

Implementation Consultant

Responsibilities:

- Overall 2+ years of experience in Frappe and ERPNext.

- Candidate should have a good mix of technical and business skills.

- Should have excellent interpersonal and communication skills.

- Should have the ability to lead the technical team in strategy, design and development.

- Primary goal will be to execute erp projects with efficiency and within budget.


Job Requirements

- Thorough knowledge of ERPNext Framework

- Experience in Frappe, ERPNext.

- Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design.

- Experience with Scrum/Agile development methodologies

- knowledge of T-sql is a plus.

- Hands-on experience with frappe installations and troubleshooting.

- Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.

- A combined experience of one or more of the following applications: Sage ERP, Odoo, ERPNext, etc.



Industry Type: IT Services & Consulting

Functional Area: Engineering - Software

Role: Solution Architect

Employment Type: Full Time, Permanent

Education:

B.Tech/B.E. in Any Specialization

M.Tech in Computers

Read more
Gurugram
7 - 10 yrs
₹15L - ₹19L / yr
Customer Relationship Management (CRM)
Microsoft Dynamics CRM
Agile/Scrum
skill iconC#
skill icon.NET
+5 more

He/ she should be a post-graduate or graduate with at least 6 years of professional experience in a variety of business environments with hands on experience in Microsoft Dynamics. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team environment. Experience of interaction with client stakeholders will be useful.

 

Microsoft certification is good to have.

Financial domain understanding is good to have.

The person should have good experience of working in Agile environment.

 

Technical skills required

  • Must be well versed with any versions of Microsoft Dynamics CRM including Dynamics 2011.
  • Experience with Dynamics 365, preferably cloud implementation.
  • Must have knowledge on CRM modules (Sales, Service & Marketing) of how these modules work. Also aware of new features available in different CRM version.
  • Experience in migrating / upgrading CRM system from older version to newer versions will be very useful.
  • Must have good knowledge of CRM SDK and tools which are used with CRM for development.
  • Experience in integrating CRM system with other ERP systems and/or custom application.
  • C# development experience.
  • Experience with .Net (C#,WCF/Web API) skills  including CRM
  • Experience of working with .NET Core is useful.
  • Experience of working with MS SQL Server.
  • Experience of working with micro services will be useful.

Nice to have

  • Any experience with Microsoft Azure Service Bus or similar technology

Soft skills required

  • Good communication skills, both verbal and written. S/he should be able to articulate well.
  • Comfortable in working directly with the client stakeholders and doing meetings and discussions as needed.
  • Experience of working in agile environment. Well versed in different agile ceremonies.
  • Focus on self-learning and self-upgrade.

Work hours

  • UK shift 8:30am to 5:30pm GMT (Summer 1pm IST to 10pm IST and Winter 2pm IST to 11 pm IST)
  • Flexible to work in shifts to maintain overlap with UK working hours.
  • Flexible in working outside of core business hours if needed (mostly during releases)

Qualifications

Graduate

 

Additional information

Experience in years - at least 6 years.

UK shift 8:30am to 5:30pm GMT (Summers 1pm IST to 10pm IST and Winters 2pm IST to 11 pm IST)

 

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Jain Software Developers
located at First Floor, Jain Dental Hospital, Main Rd, New Rajendra Nagar, Raipur, Chhattisgarh 492006, IN .
0 - 2 yrs
₹8L - ₹9L / yr
Communication Skills
Sales
Customer Relationship Management (CRM)

Job Title:

Software Sales Manager

Summary:

Seeking a seasoned Software Sales Manager to lead our sales team. Drive revenue growth,

manage sales professionals, and develop strategic sales plans. Must have proven software

sales experience, leadership skills, and ability to exceed targets.

Responsibilities:

Lead and manage sales team

Develop and execute strategic sales plans

Identify new business opportunities

Build strong customer relationships

Analyze market trends and competitor activity

Collaborate cross-functionally

Track sales performance metrics

Represent company at industry events

Conduct 4-5 face-to-face meetings daily with clients.

Utilize email communication for regular client contact and updates.

Engage in telephonic conversations to nurture relationships and generate leads.

Build and strengthen customer relationships through varied communication channels.

requirements

Bachelor's degree

years in software sales, [0-2] years in management

Strong leadership, communication, and negotiation skills

Proficiency in CRM software

Willingness to travel

Read more
Bengaluru (Bangalore)
8 - 10 yrs
₹12L - ₹18L / yr
LinkedIn
Hubspot
Customer Relationship Management (CRM)
Sales
Sales strategy
+2 more

What is the role?

The role will be focused on the frontend in the sales function. You will be responsible for  acquiring new customers and create a pipeline for enterprise accounts. This will be a IC and enterprising opportunity, in a start-up environment, so we are looking for a motivated self-starter.

Delhi and Mumbai

Key Responsibilities

  • Creating a list of enterprise accounts and win them with consultative sales approach
  • Pitch the company and its products through rigorous prospecting
  • Strike and initiate conversations with high-profile personas in prospective companies.
  • Mapping market and innovate in outbound approach
  • Excellent presentation and sound understanding on 
  • Maintain discipline in CRM update , customer engagement and company policies

What are we looking for?

An enthusiastic individual from SAAS, E-com, Fintech or entrepreneurial background

  • 8-10 years of B2B India Sales.
  • Graduate in any stream or an equivalent educational qualification.
  • Have a basic knowledge of technology and a detailed understanding of India sales and market
  • Excellent communication and interpersonal skills.
  • Well versed in using tools such as LinkedIn, HubSpot, etc.
  • Be self-motivated, data-driven, and result-oriented.

Who will you work with?

You will work with the Sales team and report to the President - Sales and BD.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

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Bengaluru (Bangalore)
5 - 8 yrs
₹15L - ₹22L / yr
Finacle
Customer Relationship Management (CRM)
Shell Scripting
PL/SQL
Oracle
+6 more
Good in scripting & customization in Finacle.
Good in customization and development of CRM module
Should have good knowledge in Unix/ Shell Scripting (UNIX)
Should have good knowledge in the PLSQL & Oracle
Should have Basic knowledge in Corporate / Institutional Banking, Trade Finance, Payments, Loans and Retail areas.
Technical :-
Finacle Scripting, Finacle Reporting Tool (FINRPT), CRM customization
Finacle Integrator (FI), JSP/JS
Profile Required
Overall 5+ years of experience required in Finacle Development
Good banking experience
Strong analytical skills
Strong hold on oral & written communication
Experience in Finacle application
Ability to identify and escalate issues, keep managers and peers well informed on a recurrent basis
Able to work in high pressure environment
Highly motivated and team oriented
Read more
Bengaluru (Bangalore)
6 - 10 yrs
₹15L - ₹20L / yr
Hubspot
Customer Relationship Management (CRM)
Content Management System (CMS)
Troubleshooting
Marketing Hub
+2 more

We are looking for a HubSpot expert with demonstrable, hands-on experience implementing HubSpot’s marketing, sales, operations, and customer service automation.

You should have a solid understanding of the HubSpot Inbound Marketing ecosystem in order to facilitate lead generation, nurturing, scoring, and closing.

You will be responsible for executing marketing automation and inbound strategies, as well as implementation within the HubSpot platform.

 

Responsibilities and Duties:

Set up and manage marketing/sales automation through Hubspot

  • Marketing Hub: Setting up a newsletter, Managing Blog, Content marketing, Social Media Marketing, SEO, Pillar-Cluster strategy, Marketing Automation
  • Sales Hub: Sales Enablement using documents, Meeting tool, Sequences, Calling tool integration, Task management (follow-ups), Deal Management, Reporting, Mail provider integrations - Gmail, Outlook, etc.
  • Service Hub: Automatic ticket creation, Custom stages of a custom Service pipeline, Workflows within different stages, Automatic ticket opening and closures
  • CMS: Website migration, Domain configuration, Website management, Traffic analytics


Leverage all Hubspot features effectively
; this includes:

  • Import/export of data (contacts/companies/deals)
  • Data segmentation
  • Creating active and static lists
  • Data normalization
  • Email Marketing using HubSpot (newsletters, promotional, services)
  • Creating deal stages and pipeline
  • Create conversation inbox
  • Lead Generation implementation
  • Creating emails (content, design, and automation)
  • Creating Landing pages (content, design & development, and automation)
  • Creating workflow & sequences
  • Creating chatbots/chat flows
  • Creating Reports and dashboard
  • Manage and improve engagement programs in Hubspot to move leads through the marketing and sales funnel
  • Own and execute automated Hubspot email and multi-channel campaign
  • Setting up and maintaining triggers and workflows
  • Segment and analyze prospect database to target campaigns
  • Own the lead scoring and manage the handover to sales of leads for prospecting
  • Ensure data about lead quality and results is captured and utilized for subsequent processes
  • Brainstorm and develop email marketing strategies and test their success and key metrics
  • Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
  • Creation of required landing pages, email templates for activity
  • Accountable for tracking and reporting on results from demand generation campaigns
  • Advise and strategize the creation of web pages, landing pages, emails, templates, forms, workflows, contacts, integrations, settings in HubSpot
  • Work with the content team to develop content to attract, acquire and nurture qualified and targeted audiences to the business
  • Work closely with the sales team on strategies for customer acquisition and retention
  • Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement.


Required Qualification:

  • At least, 5+ years of experience in actively using HubSpot platform including CRM, marketing, and sales automation
  • Ability to learn new processes quickly, and pivot as needed
  • A passion to stay current with issues and trends in digital marketing
  • Hands-on experience in HubSpot feature usage, email campaign delivery, setup & analytics
  • Excellent analytical, organizational & troubleshooting skills
  • Solid understanding of performance marketing, conversion, and online customer acquisition
  • Good in data analysis and reporting
  • Customer Journey Mapping experience
  • Hubspot Certified
  • Experience in WordPress CMS

 

 

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KAKATIYA IT SOLUTIONS

at KAKATIYA IT SOLUTIONS

1 recruiter
kakatiya solutions
Posted by kakatiya solutions
Hanamkonda
0.6 - 2 yrs
₹1L - ₹2L / yr
Customer Support
Telesales
Front office
Operations
Customer Service
+2 more
Kakatiya Solutions is Looking For a " Operations Executive/Customer Care Executive  (Telecaller)" with a minimum "6months to 2 years " of experience. 
Required a Female customer care executive for a Software company for explaining Software Products.
Addressing clients uncertainties, grievances, and suggestions on time.
Gathering the data from the clients and sending to the Designing & Development Team
Proven experience as telesales representative or other sales/customer service role
Good knowledge of relevant computer programs and telephone systems
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejectionCool-tempered and able to handle rejection
Read more
Remote, Bengaluru (Bangalore)
4 - 8 yrs
₹8L - ₹15L / yr
SAP CRM
SAP ABAP
Customer Relationship Management (CRM)

Please find the JD below.

 

 

2   One Order framework and APIs, BADI Implementation, Implicit & Explicit enhancements, User exits, Customer Exits ,BSP Component Enhancement, GeniL and BOL Programming

3   ABAP Programming skills,  RICEFW elements, OOPS ABAP, Debugging skill

4   Abap interface using Web services, Configurations in SOAMANAGER, Basic understanding of XML

5   CRM Web UI Designing and Developments, AET tool, SQVI query

6   UI Framework & Configuration including Business Roles, Navigation Bar Profiles, Navigation Links

7   Experience on Smart Forms & mail forms and Develop/enhance smart forms

8   Knowledge on SolMan is preferable

 

Interview date F2F only on 1st August 2019

 

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ekincare

at ekincare

10 recruiters
Divya Sri
Posted by Divya Sri
Mumbai
3 - 6 yrs
₹5L - ₹10L / yr
Lead Prospecting
Presentation Skills
Customer Relationship Management (CRM)
If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through corporate and insurance sales - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical
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Furlenco

at Furlenco

3 recruiters
Angarika Borah
Posted by Angarika Borah
Bengaluru (Bangalore), Mumbai
0 - 3 yrs
₹2L - ₹4L / yr
Customer Relationship Management (CRM)
Customer Success
Field Sales
Furlenco is a venture funded company that is disrupting the way Indians get furniture, by designing and manufacturing very high quality furniture & making it available at affordable monthly rentals. The company has witnessed explosive growth and is in thousands of homes in Mumbai, Pune and Bangalore. Furlenco is looking for smart, aggressive, enthusiastic and a self-motivated individual who is capable of narrowing their focus to one singular goal, in this case, growth. The role will allow you to own complete responsibility of driving successful customer experience through visits and face to face interaction. What we want: • You have a vibrant mental dexterity to establish, develop and maintain business relationships with our customers to provide them with a Wow Furlenco experience. • You have a knack for understanding people and making them feel comfortable around you. • You are very comfortable travelling within city limits 5 days a week to put a smile on Furlenco’s customers. • You have in the past smartly handled customer queries and concerns through face to face interaction, leading to growth in brand identity • 0-3 years of successful customer experience record What you get: • Opportunity to represent our brand and be the face of Furlenco to our new and existing customers. • Knowledge enrichment about the start-up culture, its competitors and about potential new products and services. • Opportunity to set up and be part of new age delivery experience. Write to us at [email protected]
Read more
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