Senior Sales Manager (from SAAS, E-com or Fintech background)

Role & Responsibilities

Product Strategy & Planning-

• Align product initiatives with the organization’s strategic goals.
• Develop and execute product strategies and long-term roadmaps.
• Conduct market research and competition analysis to identify opportunities.

Product Development & Delivery-

• Oversee the full product lifecycle from ideation to deployment.
• Ensure product delivery within timelines while maintaining quality standards.
• Work closely with engineering teams developing applications using Angular and ASP.NET Core.

Team Leadership-

• Lead and mentor a team of developers and product professionals.
• Foster a culture of innovation, collaboration, and accountability.
• Motivate and challenge the team to achieve product and business goals.

Customer & Stakeholder Management-

• Ensure high levels of customer satisfaction through continuous product improvement.
• Maintain effective communication with internal and external stakeholders.
• Collaborate with business development and sales teams to support growth initiatives.

Product Innovation & Improvement-

• Introduce new product features and cross-product functionalities.
• Continuously gather customer feedback to improve product offerings.
• Drive innovation to enhance product value and market competitiveness.

Ideal Candidate

• Strong Senior Product Manager with past development experience profile.
• Mandatory (Experience 1) – Must have 12+ years of overall experience, with 3+ years as a Product Manager in the recent career (last 3 years)
• Mandatory (Experience 2) – Must have 3+ years of hands-on technical background in software development (Dot net and Angular stack preferred)
• Mandatory (Experience 4) – Must have end-to-end product lifecycle experience, including product strategy, roadmap, development, and delivery
• Mandatory (Education) – Candidate must have B.Tech / M.Tech (Engineering background)

Mandatory(Note) – This is a tech-heavy Product Manager role, not a purely managerial/coordination role

• Hands-on experience in web development with PHP.
• Strong understanding of object-oriented programming.
• Proven ability to independently handle projects.
• Knowledge of jQuery and MVC frameworks.
• Familiarity with modern PHP frameworks like Symfony and Laravel is a plus.
• Creative problem solver with a strong desire to learn and grow.
• Ability to collaborate effectively within a team.
• Work experience in the Codeigniter framework is preferred.

Job Summary

We are seeking a skilled ServiceNow ITSM Specialist with proven experience in implementing and managing IT Service Management (ITSM) modules. The ideal candidate will bring at least 3 years of relevant hands-on ITSM experience on the ServiceNow platform. This role involves configuring, enhancing, and supporting ITSM processes to drive efficient service delivery and alignment with ITIL best practices.

Key Responsibilities

• Implement and configure ServiceNow IT Service Management (ITSM) modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.

• Maintain and enhance existing ITSM processes to align with ITIL best practices.

• Collaborate with stakeholders to define and document requirements, translating them into workflows and automated processes.

• Manage and optimize workflows, SLAs, and business rules to improve service delivery and operational efficiency.

• Develop and maintain reports, dashboards, and KPIs to track ITSM performance and service quality.

• Troubleshoot and resolve technical issues related to ITSM modules and integrations.

• Partner with ServiceNow developers, architects, and external vendors to implement platform enhancements.

• Ensure ITSM processes comply with internal policies, IT governance, and audit requirements.

• Support training, documentation, and adoption of ITSM best practices across business units.

Required Skills & Qualifications

• 3+ years of relevant, hands-on experience working with ServiceNow ITSM modules.

• CIS–ITSM certification is preferred.

• Strong understanding of ITIL framework and ITSM lifecycle.

• Experience with Service Catalog, SLA management, and CMDB integration with ITSM.

• Ability to analyze service performance and present insights to stakeholders.

• Excellent communication, documentation, and stakeholder management skills.

Nice-to-Have Skills

• ITIL v4 Foundation certification.

• Experience with ServiceNow scripting (JavaScript, Glide).

• Familiarity with Virtual Agent, Flow Designer, and third-party ITSM integrations.

• Exposure to agile methodologies and additional ServiceNow modules (HRSD, CSM).

Role & responsibilities

1. Develop and maintain native iOS applications using Swift and Objective-C.

2. Familiarity with RESTful APIs to connect iOS applications to back-end services

3. Work with APIs, third-party libraries and Familiarity with MVC, MVVM.

4. Proficient in code versioning tools including Github and Gitlab.

5. Familiarity with push notifications, APIs, and cloud messaging.

6. Identifying potential problems and resolving application bugs.

7. Fixing application bugs before the final release.

8. Publishing application on App Store.

9. Maintain code quality and Ensure the performance, quality, and responsiveness of applications.

10. Collaborate with cross-functional teams for seamless integration.

11. Stay up to date with the latest industry trends and technologies.

Preferred candidate profile

• Minimum 3+ Year of IOS Developer Experience or Created an App Before.
• Strong knowledge of iOS frameworks [UIKit, SwiftUI, Core Data]
• Experience with UI/UX Designing, RESTful APIs and third-party libraries.
• Problem solver with good analytical skills.
• Knowledge of Firebase Integration is an added advantage.
• Previous experience in fintech industry considered as plus point.

Perks and benefits

• Competitive Salary and Professional development opportunities and training.
• Opportunity to work with cutting-edge technologies in a fast-paced environment.
• Collaborative and supportive work environment.

Apply: https://forms.gle/5aZjp5New3cxGZXN9

MDM Engineer / Developer

As a Developer, you are responsible for creating and maintaining software development lifecycle activities pertaining to the business applications. You will design, code, test, debug, and document existing and new enhancements.

Responsibilities: 

• Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Maintains a culture of open communication, collaboration, mutual respect and productive behaviors; hires, trains and retains top tier talent and mentors team members to new and fulfilling career experiences.
• Writes clean, efficient and well-engineered front-end code that can serve as standard of excellence for other team members.
• Conducts code reviews and provides guidance on code management, release management, environment management, process flows and documentation.
• Identifies risks, barriers, efficiencies and opportunities when thinking through development approach.
• Explores all technical options when considering a solution, including homegrown coding, third party sub-systems, enterprise platforms and existing technology components.
• Participates in collaborative efforts through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, and release support.
•  Understands lifecycle of various technology sub-systems that comprise eCommerce platform (i.e., version, release, roadmap), including current capabilities, compatibilities, limitations and dependencies; understands and advises of optimal upgrade paths.
• Leverages relationships with key IT, QA and other corporate colleagues by communicating and collaborating on cross function initiatives.
• Participates in collaborative technology discussions and accepts and provides constructive criticism in a professional manner. Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Develops technical documentation, such as system context diagrams, design documents and release procedures.
• Participates in troubleshooting efforts for production issues of all levels and severities, through a hands-on approach or through delegation, and assigns to third party front-end developers as appropriate and tracks progress.
• Participates in efforts to monitor web properties for uptime, and proactively identify future problems by analyzing trends, data and monitoring reporting.

Qualifications:

• Bachelor’s degree in eCommerce, eBusiness, information technology or related field required. 
• 3 years required, 5 years preferred experience in a development role in an enterprise environment with responsibility for the delivery and support of world class technology solutions.
• 3 years required, 5 years preferred experience with coding experience in required language, platform, and/or technology.
• 3 years required, 5 years preferred experience developing solutions using modern tools and practices.
• Working knowledge with code management systems.
• Working knowledge with intake and task management tools.
• Working knowledge of the Software Development Lifecycle (SDLC)
• Working knowledge of development frameworks
• Working knowledge with build tools
• Working knowledge of Agile delivery methodologies
• Ability to multi-task and reprioritize in a dynamic environment
• Outstanding written and verbal communication skills

• 6+ years of experience in software design, development and deployment 
• Must have extensive experience in architecture, design and development on .NET framework, C#, WPF
•  Must have experience of relational database such as My SQL and MS SQL Server
• Must have experience in Web Services, SOAP, TCP
• Must have excellent experience in debugging, Problem Solving and root cause analysis 
• Must have experience on writing Nunit test cases
•  Exposure to new tech stacks: AI, ML, BigData, Cloud, Broker Engine, Rule Engine, Report Builder
•  Strong exposure to Mean Stacks (Mongo, Express, Angular, Node and React for simple and scalable full stack applications)
• Should have good experience of creating designs & design patterns.
• Lead and Mentor the team technically