Finacle Developer

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Position Overview:

We are seeking a highly skilled and experienced Senior Designer to join our dynamic team. The Senior Designer will be responsible for leading design projects, collaborating with cross-functional teams, and ensuring the delivery of high-quality design solutions. The ideal candidate should have a strong portfolio showcasing their design expertise, excellent communication skills, and a passion for innovation.

Responsibilities:

1) Lead Design Projects: Take ownership of design projects from concept to completion, ensuring adherence to project timelines and quality standards.

2 ) Collaborate with Cross-Functional Teams: Work closely with stakeholders, including product managers, engineers, and marketing teams, to understand project requirements and translate them into effective design solutions.

3) Creative Direction: Provide creative direction and mentorship to junior designers, guiding them in the development of their skills and the execution of design projects.

4) Conceptualize and Design: Generate innovative design concepts and develop them into polished visual designs across various mediums, including digital and print.

5) User-Centric Design: Advocate for user-centered design principles, conducting user research and incorporating feedback to improve the usability and effectiveness of designs.

6) Brand Consistency: Ensure consistency and alignment with brand guidelines across all design assets and communication channels.

7) Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies, integrating them into design processes as appropriate.

8) Quality Assurance: Conduct thorough quality assurance checks on design deliverables to ensure accuracy, functionality, and alignment with project requirements.

9) Presentation Skills: Present design concepts and solutions to stakeholders in a clear and compelling manner, incorporating feedback and iterating on designs as necessary.

10) Project Management: Manage multiple projects simultaneously, prioritizing tasks effectively and communicating project status updates to relevant stakeholders.

Qualifications:

*Bachelor's degree in Graphic Design, Visual Communication, or a related field.

*Minimum of 4 years of experience in a design role, with a strong portfolio demonstrating proficiency in graphic design, typography, and layout.

*Expertise in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Sketch, or similar tools.

*Solid understanding of user interface (UI) design principles and best practices.

*Strong conceptual thinking and problem-solving abilities.

*Excellent communication and interpersonal skills, with the ability to articulate design concepts and rationale effectively.

*Proven track record of delivering high-quality design solutions in a fast-paced environment.

*Ability to work collaboratively in a cross-functional team setting.

*Experience with motion graphics, animation, or prototyping tools is a plus.

*A passion for design and a desire to push the boundaries of creativity.

Job Description: Senior Full-Stack Engineer (MERN + Python )

Location: Noida (Onsite)

Experience: 5 to 10 years

We are hiring a Senior Full-Stack Engineer with proven expertise in MERN technologies and Python backend frameworks to deliver scalable, efficient, and maintainable software solutions. You will design and build web applications and microservices, leveraging FastAPI and advanced asynchronous programming techniques to ensure high performance and reliability.

Key Responsibilities:

• Develop and maintain web applications using the MERN stack alongside Python backend microservices.
• Build efficient and scalable APIs with Python frameworks like FastAPI and Flask, utilizing AsyncIO, multithreading, and multiprocessing for optimal performance.
• Lead architecture and technical decisions spanning both MERN frontend and Python microservices backend.
• Collaborate with UX/UI designers to create intuitive and responsive user interfaces.
• Mentor junior developers and conduct code reviews to ensure adherence to best practices.
• Manage and optimize databases such as MongoDB and PostgreSQL for application and microservices needs.
• Deploy, monitor, and maintain applications and microservices on AWS cloud infrastructure (EC2, Lambda, S3, RDS).
• Implement CI/CD pipelines to automate integration and deployment processes.
• Participate in Agile development practices including sprint planning and retrospectives.
• Ensure application scalability, security, and performance across frontend and backend systems.
• Design cloud-native microservices architectures focused on high availability and fault tolerance.

Required Skills and Experience:

• Strong hands-on experience with the MERN stack: MongoDB, Express.js, React.js, Node.js.
• Proven Python backend development expertise with FastAPI and Flask.
• Deep understanding of asynchronous programming using AsyncIO, multithreading, and multiprocessing.
• Experience designing and developing microservices and RESTful/GraphQL APIs.
• Skilled in database design and optimization for MongoDB and PostgreSQL.
• Familiar with AWS services such as EC2, Lambda, S3, and RDS.
• Experience with Git, CI/CD tools, and automated testing/deployment workflows.
• Ability to lead teams, mentor developers, and make key technical decisions.
• Strong problem-solving, debugging, and communication skills.
• Comfortable working in Agile environments and collaborating cross-functionally.

Role: Customer Service Executive/Technical Support Executive

Responsibilities:

• Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
• Supporting the Query and do the needful.
• Reporting to the team lead.
• Proactive work to be done.

Product Manager 

About us: 

At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.

Porter is the fastest growing leader in this sector with operations in major cities, a fleet size exceeding 1L registered and 50k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada, Tiger Global and Vitruvian Partners.

We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of supply chain. At Porter, we’re here to do the best work of our lives.

If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

Company URL: https://porter.in/

Who are we looking for? 

We are looking for team players with natural product intuition who can help us build world-class solutions  for the logistics space in India. You will be developing various parts of the application that will directly affect  the user experience. We are working on some ground-breaking assignment and fleet optimization solutions,  dynamic pricing algorithms, active-geofencing and heat-map analysis. You’ll get an opportunity to work with  some of the best minds in the country to make a major dent in the 150-billion-dollar surface transport  industry.

Roles & Responsibilities:  

• We’re seeking a talented product leader to define and execute against a giant vision that we have for the  logistics sector 

• Deeply understand Porter’s mission and strategies. 

• Lead market, user research; drive innovation, definition, roadmap planning, deliverable tracking and design  of new Porter products and product features to deliver against team and company goals. 

• Requires challenging all members of cross-functional team (engineering, business, design, etc.) to think  boldly and creatively and then to funnel that energy into concrete products and execution plans. 

• Be data driven: The product design and direction should be based on data (customer behaviour analytics, business metrics etc.). Solicit and embrace critical feedback. 

• Monitor and measure launched products and feed leanings back into product development process. • Clearly communicate product plans, benefits and results, as appropriate, to all the stakeholders. 

Skills Required: 

● Software engineering experience and a very sound technical understanding. 

● Have an experience in delivering consumer Internet products from the ideation board to the customer ● Stellar design instincts and product taste 

● Ability to leverage data to make decisions without getting stuck in analysis paralysis and a never ending  desire to grow and learn. 

● Minimum 3 to 5 years’ experience in Product management

• Work closely with stakeholders and product managers to translate user needs and business requirements into visual designs that are minimalistic, easy to use, and emotionally engaging.  
• Design for different industry sectors and master in visual design.
• Implement visual principles and experiment with typography, colors and labelling layouts.
• Collaborate and review designs with other designers to ensure a consistent, integrated brand perception for a better user experience.
• Present and obtain approvals from design leaders, project stakeholders, and end-users to drive your designs to success.

• B.Des/M.Des or equivalent experience in packaging or graphic design with an amazing design portfolio. 1+ years of experience in packaging or graphic design.
• Proficient in abode creative suite.
• A good storyteller who generates empathy, craft a vision, design for impact, using written and verbal communication, presentation, and organizational skill
• A problem solver with ideas that challenge the status quo, together with the persistence – to bring them to life.

About SuperK

We are re-imagining how Bharat’s neighbourhood retail, the unorganized Kirana stores of today will get transformed into organized convenience retail chains over the next decade - we are driving this change.

SuperK is a well-funded early-stage startup that offers a full-stack solution to empower small format retail stores in Tier 2 and below towns. SuperK is rebranding existing small format retail stores and providing them with the benefits of procurement, tech systems, intelligence, and marketing at scale to create a chain of mini supermarkets. Some parallels can be drawn to how Oyo has transformed the small hotel industry, Medplus & Apollo have changed pharma retail and BigC & others have changed offline mobile buying.

What you will be doing

• Working closely with the Engineering lead to contribute to deciding the backend as well as frontend system architecture for products used by consumers, retailers, and other stakeholders.
• Stay informed about the product strategy; evaluate the feasibility of solutions proposed by PMs, estimate development effort, and help in planning the roadmap and individual features.
• Building the blocks of the entire system across multiple products on your own from the ground up with the freedom to try new things.
• Coordinate and collaborate with other developers to meet the timelines.
• Built systems that scale through software, contributing to the architecture and design.

What we would like to see in you

• 2-4 years of relevant experience as a full-stack engineer who has owned the entire stack of a product or a major module.
• Strong programming expertise in any of the JavaScript frameworks like NodeJS, ExpressJs, or Python frameworks like Django.
• Strong computer science fundamentals in OOPs, DS algorithm design and time complexity analysis.
• Experience in writing REST APIs
• Good understanding of relational databases and networking systems.
• Proficiency with at least one Object Oriented language(e.g Java, Python)
• Exposure to Cloud Platforms like AWS, Azure, or Google Cloud.
• Ability to work in an unstructured environment
• High enthusiasm and self-drive to build systems from the ground up.
• Focus on things that work compared to traditional conventions.