11+ Aspect-oriented programming Jobs in India
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Aspect-oriented programming Jobs in Bangalore (Bengaluru)
Remote, Bangalore
5 - 12 yrs
₹12L - ₹20L / yr
Data center
contact center
Aspect-oriented programming
LCM
Customer Support
+1 more
• Acqueon is growing company in a fast-paced technical environment where we provide products that help our customers provide awesome customer experience to their customers
• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
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Chennai
2 - 4 yrs
₹4L - ₹6L / yr
Customer Relationship Management (CRM)
Customer Support
Communication Skills
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
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Bengaluru (Bangalore)
1 - 5 yrs
₹3L - ₹5L / yr
Product support
Customer Support
Customer Relationship Management (CRM)
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.
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Odisha, Bhubaneswar
1 - 3 yrs
₹1.5L - ₹3L / yr
Back office
Data entry
Operations
Customer Support
Customer Service
+1 more
1. Any graduate with 1-2 Years of experience (B.tech preferred)
2. Backend, data entry experience (experience of working with Govt. Municipal project plus)
3 experts in the products that their company manufactures and develops.
4. find solutions to problems with the products and help customers work through technical difficulties.
5. Filing reports regarding product problems.
6. Researching technical issues.
7. Managing and processing customer orders
8. Walking customers through solutions
9. Reviewing product change requests
10. Learning about product updates and new technologies etc.
2. Backend, data entry experience (experience of working with Govt. Municipal project plus)
3 experts in the products that their company manufactures and develops.
4. find solutions to problems with the products and help customers work through technical difficulties.
5. Filing reports regarding product problems.
6. Researching technical issues.
7. Managing and processing customer orders
8. Walking customers through solutions
9. Reviewing product change requests
10. Learning about product updates and new technologies etc.
Must communicate in local language (Odia)
Compensation: 15K NTH-25K NTH (depending upon current CTC & experience)
Compensation: 15K NTH-25K NTH (depending upon current CTC & experience)
. Contract tenure 1-year Initial
Experience- 1.3 yeras
Role 1 year contractual role
Location-Odisha
Experience- 1.3 yeras
Role 1 year contractual role
Location-Odisha
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Bengaluru (Bangalore), Hyderabad, Chennai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Mumbai, Pune
10 - 25 yrs
₹30L - ₹70L / yr
Data center
Network protocols
Cloud Computing
Architecture
IaaS
+3 more
BASIC QUALIFICATIONS
- BS level technical degree or equivalent professional
- Skills to represent AWS ProServe well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Demonstrated ability to think strategically about business, product, and technical challenges
- ·Highly technical and analytical, possessing 15 or more years of IT implementation experience
- ·Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required
- Hands on experience in infrastructure implementation
- Automation skills python, powershell knowledgeand cloud formation template
- Strong experience in Architecture, designing and migrating applications on the AWS platform
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPPA etc.)
- Experience working with customers, partners or third-party developers
- Strong verbal and written communications skills and ability to lead effectively across organizations
PREFERRED QUALIFICATIONS
-
o Master's degree in Computer Science or related technical fieldo Demonstrated success as a Cloud Infrastructure architect or consultant working with various platforms
o Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability
o Cloud certifications
o Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment
o Presenting at public events such as technology conferences, hackathons, blogging, writing on technical forums, etc.
Read more
Mumbai
1 - 8 yrs
₹2L - ₹3L / yr
Data center
technician
Dear Candidate,
We are looking Data Center Multitasking Technician at Prasa Infocom & Power Solutions P Ltd
Location- BKC Mumbai
Job profile are as below
We are looking Data Center Multitasking Technician at Prasa Infocom & Power Solutions P Ltd
Location- BKC Mumbai
Job profile are as below
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Ø Provide a range of services which revolve around the maintenance of data centre equipment and processes. |
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Ø Ensure systems and equipment are properly maintained, and that the centre runs smoothly at all times. |
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Ø Carry out preventative maintenance of data centre equipment and devices. |
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Ø Install and configure new equipment for data centres |
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Ø Evaluate heating and cooling systems to ensure they are operational and can meet equipment temperature conditions. |
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Ø Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues |
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Ø Perform basic repair of damaged or faulty equipment and devices |
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Ø Oversee the running of data cables during the installation of new equipment |
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Ø Listen to customer complaints and assist them in the resolution of technical issues |
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Ø Maintain all operations systems and perform all emergency functions required for smooth operation. |
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Ø Document all records for equipment’s prepare time sheets and administer back up equipment’s at all times. |
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Ø Analyse equipment’s and perform repair as per requirement. |
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Ø Maintain inventory for equipment’s keep records of warranty for all tools and equipment’s |
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Ø Conducting periodic inspections to ensure efficient performance of data processing systems |
|
Ø Protect important information by performing backup on all critical systems
|
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Pune
3 - 8 yrs
₹1L - ₹5L / yr
Customer Service
MS-Excel
MS-Word
Telesales
Customer Support
+2 more
Female candidates preferred
Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents
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Noida, NCR (Delhi | Gurgaon | Noida)
0 - 1 yrs
₹1L - ₹1.4L / yr
Telesales
Tele Sales
Customer Support
CALLING
LOOKING FOR TELECALLERS FOR NOIDA LOCATION HAVING GOOD COMMUNICATION SKILL. FEMALE CANDIDATES WILL BE GIVEN PREFERENCE
Read more
Bengaluru (Bangalore)
3 - 6 yrs
₹4L - ₹6L / yr
Billing
MS-Office
Data management
Customer Support
Customer Success
Looking for Team Leader(Repayment and Collections)
Requirements :
● Experience of 1 year or more in people management role in the BPO industry
● 2-year experience in the collections industry with voice profile background
● Strong negotiation and problem-solving skills.
● Proven experience as a ‘Team leader’ or a similar role.
● Knowledge of billing procedures and collection techniques ● Working knowledge of MS Office and databases
● Excellent data management skills
● High on ethics and adherence to policies
● Familiarity with laws related to debt collection
● Target orientation
● Graduate (any stream)
Requirements :
● Experience of 1 year or more in people management role in the BPO industry
● 2-year experience in the collections industry with voice profile background
● Strong negotiation and problem-solving skills.
● Proven experience as a ‘Team leader’ or a similar role.
● Knowledge of billing procedures and collection techniques ● Working knowledge of MS Office and databases
● Excellent data management skills
● High on ethics and adherence to policies
● Familiarity with laws related to debt collection
● Target orientation
● Graduate (any stream)
Read more
Noida, NCR (Delhi | Gurgaon | Noida)
0 - 3 yrs
₹2L - ₹4L / yr
Communication Skills
Customer Support
Telecommunications
Self motivated
Attention to detail
Job Description:
We are urgently looking for a new member to our Service Team in Noida office
Responsibilities and Duties:
- Receiving calls from our customers and collecting data on their queries
- Using CRM for keeping data
- Support to Service Team in all customer care questions
- Collecting feedback about our services
Skills required:
- Good communication skills
- Fluent Hindi and English
- Attention to details
- Self-motivation
- Desire to grow with the company
What we offer:
- Work in a friendly atmosphere of Startup
- Learning opportunities: we have international team with more than 15 years experience
- Professional growth and challenging tasks
- New office walking distance from the metro
- Team of young and ambitious professionals
- Chai/coffee at the office
Job Type: Full-time
About company:
Our company designs and develops websites for brides and grooms all over the world.
We have more than 15 years of experience in this market.
Our projects are well-known in Russia, Thailand and other countries.
Now we are developing our Indian project Wedding.net
This website is useful for all customers who are planning wedding functions and other social events all over India.
Wedding.net has the most full and various information. Our content-team is searching for a new information (venues and wedding vendors) and download it to the website regularly. Also vendors download new photos and information in their portfolio on the website by themselves.
We have the most detailed catalogues (13 000+ venues and 45 000+ vendors are enlisted all over India).
Because of a huge amount of unique and useful content Wedding.net is shown on the TOP positions in Google search. It is very easy to find us for all target visitors.
We are sure, that search in Internet should be the most quick and easy way, that is why we give our users high-quality content and opportunity to contact vendors immediately without any registration form and time lag.
We are looking for people who are interested in challenging job and are ready to grow together with the company.
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Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Customer Support
Communication Skills
Mean-shift
We're a startup working out of a bungalow in Koramangala, Bangalore trying to make life easier for car owners across India. We've been around for 3 yrs, and we provide drivers on demand and car care services through our mobile apps (Android, iOS) and website. We recently raised a pre-Series A round of $3M, which will help us grow both our team and our business.
We are hiring Customer Service Executives, please find the JD below.
> Good communication and convincing skills.
> Fluency in English & Hindi.
> Flexible for rotational shifts/week offs.
> Preferably experienced candidate (>6 months)
Read more
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