Customer Service Executive

Java JD

Exp: -2- 4 Years

Location: - Manyata Tech Park, Bangalore, Karnataka, India

Immediate Joiners-15 Days

Job Responsibilities

• Strong experience with Spring and Spring Boot, Spring MVC, Spring Data, Spring Security
• • Exposure working in microservices and containerization(Docker/Kubernetes)
• • Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services)
• • Strong with Java and J2EE/Java EE (including servlets, JSP, JSF, JDBC)
• • Strong understanding of Java Multithreading
• • Experience working with DB like Mongo, Casandra etc.
• • Experience with at least one of the development tools like Git, Gradle, Maven, Sonar, Jenkins, Artifactory etc
• • Experience with web application servers like Tomcat, Jetty, JBoss etc
• • Experience with TDD, code testability standards, JUnit/Mockito
• • Experience with DevOps practices and CICD model of development
• • Good understanding of OOP, design patterns and industry best practices
• • Agile project experience along with working on Agile tools like JIRA
• • Strong written and verbal communication skills
• Good to have Skills:
• • Strong interpersonal skills and time management skills
• • Strong analytical and troubleshooting skills

10+ years experience in data engineering or backend engineering

2+ years in a technical leadership or team-lead role

Expert-level experience with Kafka for high-throughput streaming systems

Strong hands-on expertise with PySpark for distributed data processing

Advanced experience with AWS Glue for ETL orchestration and metadata management

Proven experience building and upgrading real-time data lakes at scale

Hands-on knowledge of data warehouses such as Redshift or Snowflake

Experience with AWS services including S3, Kinesis, Lambda, and RDS

JD:

• Supporting the Executive Creative Director and the Creative Team with the development of concepts,

strategies, and client presentations.

• Lead projects completely from concept to execution on various brands

• Managing and supervising multiple projects and teams.

• Bring an ability to think and understand copy

• Ensuring resources are allocated according to project needs.

• Directing the design and development of creative materials.

• Ensuring brand identity and message consistency across channels.

• Meeting client objectives, values, budgets, and deadlines.

• Leading and participating in brainstorming sessions.

• Keeping up with the latest trends, strategies, and technologies.

• Evaluating creative team performance and guiding improvements.

Profile:

• BFA or BDes Graduate is a must have.

• Illustrative skills along with knowledge of Adobe Creative Suite is critical.

• Conceptual Thinking and illustration skills are of great value to us!

• Experience across Brand Design, Packaging, Print, Social-media and Typography will be of great

advantage.

• Understanding of FMCG, Retail, QSR, Real Estate categories will be a definite good to have.

• Should have proven experience of running successful campaigns across multiple media channels

• Ability to nurture and build innovative thinking culture in the organisation

• Ability to think and understand copy

• Proven experience of having worked with copywriters and other production departments.

• Ability to work with multiple stakeholders within the organisation and also with clients.

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

• Gather and evaluate user requirements in collaboration with product managers.
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
• Adhering to style standards on typography and graphic design.
• Possess excellent communication, presentation, collaboration, and interpersonal skills
• Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Identifying key user groups and creating representative personas of their behaviors and demographics.
• Conduct testing of applications, and websites to Assess user experience
• Your code should be browser independent and compatible with all screen resolutions (Responsive Design Coding)
• Your code should perform well on both the screen sizes of both web and mobile both.
• You are responsible for keeping yourself updated with the latest UI/UX trends and technologies.
• Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement

• UX design experience in creating and implementing UI design
• Must have 2-3 years of experience and be well versed with Figma
• Expertise in standard UX software tools such as Adobe XD, Sketch, Invision, Figma, Balsamiq, or any other UI/UX latest tool
• Strong command on technologies Adobe Photoshop, HTML/ XHTML/ HTML5, CSS/CSS3 , JavaScript, JQuery, AngularJS
• CSS Frameworks Bootstrap3x/4x, Foundation (For Responsive Development), 960 Grid System
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• 2 years of experience with web and mobile designing

• We make sure you are growing professionally with quarterly goals and appraisals.
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member in the family is a great please so we provide maternity and paternity leave

And much more...

We are looking for an Angular Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using Angular best practices. As an Angular 6/7/8 Developer, you will implement a complete user interface in the form of a mobile and desktop web app.

AngularJS Developer duties and responsibilities:

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for Angular projects.
• Develop application code and unit test in the Angular, Rest Web Services and Java technologies for the Application Development Center.
• Ensuring high performance

AngularJS Developer requirements and qualifications:

• Up to 3 years Experience with Angular 6/7/8.
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (Angular, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex Angular applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Pre-requisites:

• Excellent English communication skills
• Should be willing to run that extra mile for the role
• A positive approach with a go-getter attitude.
• Excellent team player