Customer Service Executive

About Us:

CLOUDSUFI is a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.  

Our Values:

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.  

Diversity & Inclusivity:

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/  

Summary:

We are seeking a talented and passionate Data Engineer to join our growing data team. In this role, you will be responsible for building, maintaining, and optimizing our data pipelines and infrastructure on Google Cloud Platform (GCP). The ideal candidate will have a strong background in data warehousing, ETL/ELT processes, and a passion for turning raw data into actionable insights. You will work closely with data scientists, analysts, and other engineers to support a variety of data-driven initiatives.

Responsibilities:

• Design, develop, and maintain scalable and reliable data pipelines using Dataform or DBT.
• Build and optimize data warehousing solutions on Google BigQuery.
• Develop and manage data workflows using Apache Airflow.
• Write complex and efficient SQL queries for data extraction, transformation, and analysis.
• Develop Python-based scripts and applications for data processing and automation.
• Collaborate with data scientists and analysts to understand their data requirements and provide solutions.
• Implement data quality checks and monitoring to ensure data accuracy and consistency.
• Optimize data pipelines for performance, scalability, and cost-effectiveness.
• Contribute to the design and implementation of data infrastructure best practices.
• Troubleshoot and resolve data-related issues.
• Stay up-to-date with the latest data engineering trends and technologies, particularly within the Google Cloud ecosystem.

Qualifications:

• Bachelor’s degree in computer science, a related technical field, or equivalent practical experience.
• 3-4 years of experience in a Data Engineer role.
• Strong expertise in SQL (preferably with BigQuery SQL).
• Proficiency in Python programming for data manipulation and automation.
• Hands-on experience with Google Cloud Platform (GCP) and its data services.
• Solid understanding of data warehousing concepts and ETL/ELT methodologies.
• Experience with Data form or DBT for data transformation and modeling.
• Experience with workflow management tools such as Apache Airflow.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Google Cloud Professional Data Engineer certification.
• Knowledge of data modeling techniques (e.g., dimensional modeling, star schema).
• Familiarity with Agile development methodologies.

Behavioral Competencies:

• Should have very good verbal and written communication, technical articulation, listening and presentation skills
• Should have proven analytical and problem-solving skills
• Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills
• Should be a quick learner, self-starter, go-getter and team player
• Should have experience of working under stringent deadlines in a Matrix organization structure 

Required Skills/Qualifications: 

∙         B.Tech/MCA in Comput

Required Skills/Qualifications: 

Any Backend Technology is acceptable

∙         B.Tech/MCA in Computer Science or equivalent with 1-3 years’ experience with server-side web application development.

∙         Extensive development experience using LAMP or MEAN stack, RESTful web services or Node.js, HTML and CSS.

∙         Good understanding of Data structures and Relational Databases like MySQL or NoSQL Databases like MongoDB.

∙         Experience working with services in AWS such as EC2, RDS, and ELBs and have knowledge of VPCs.

∙         Experience with server side and client side MVC frameworks, Kafka Ansilble,Jenkins.

∙         Exposure to Continuous Integration (CI) and Continuous Deployment (CD), automated testing and agile development methods.

∙         Understanding of Version Management Tools like GitHub.

er Science or equivalent with 1-3 years’ experience with server-side web application development.

∙         Extensive development experience using LAMP or MEAN stack, RESTful web services or Node.js, HTML and CSS.

∙         Good understanding of Data structures and Relational Databases like MySQL or NoSQL Databases like MongoDB.

∙         Experience working with services in AWS such as EC2, RDS, and ELBs and have knowledge of VPCs.

∙         Experience with server side and client side MVC frameworks, Kafka Ansilble,Jenkins.

∙         Exposure to Continuous Integration (CI) and Continuous Deployment (CD), automated testing and agile development methods.

∙         Understanding of Version Management Tools like GitHub.

Kunato.AI is a NY-based IT firm helping to create the first marketplace that monetizes digital content on the internet (i-commerce). We have patented our technology - a quantitative deep tech system that predicts, assigns, and updates the value of any digital content in real time without the need for human intervention. Our system has the potential to create a new digital goods marketplace that will revolutionize the way we consume, create and search for content on the Internet.

We are looking for a Rust Developer (with 2-6years of experience) to join our cutting-edge development team as it grows. The candidate must be comfortable working in an agile environment and has the ability to take the lead when necessary.

Roles and Responsibilities:

• Responsible for developing the product as per the product specification defined by the product managers
• Responsible for preforming research on the best methods of implementing the requirements
• Author and curate technical documentation to support delivery, maintenance, and adoption
• Work with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise governance strategies to optimize the overall performance
• Design and develop automated deployment and maintenance mechanisms
• Solving development challenges and making architectural decisions by understanding the larger picture of the projects goals
• Expanding your existing skill-set, and picking up on various rust dependent frameworks
• Confidently communicating and collaborating with your fellow developers in a remote team environment

Essential skills:

• Must have experience in Rust programming language
• Have excellent knowledge of different data structures and algorithms
• Working knowledge of any other programming language Python, Java, or JavaScript is good to have
• Experience with, or understanding of, Kafka or Redis, Cloud infrastructure services, Docker is an added advantage
• Experience with SQL or NoSQL databases, MySQL, MongoDB, Elasticsearch, etc.
• Experience in Backend and APIs development
• Experience in analysing and optimizing the platform’s performance
• Excellent verbal communication skills

What we're looking for:

We are looking for an experienced technical project manager who is expected to work with various stakeholders to provide status updates as needed, mitigate project risks, anticipate bottlenecks, quantify the impact of making tradeoffs, and balance business needs against technical constraints.

Position overview:

As part of the Searce Cloud and Software engineering Technical Project Management team, you will work closely with the Engineering teams, Cloud Architects and Delivery Managers, and a broad range of cross-functional teams to develop and manage the execution of best practices.  We will rely on your knowledge, expertise, and previous experience as a Technical Project Manager so that you can take an active role in working with the Cloud Engineering team through various stages of the project lifecycle, alignment of processes between Architecture, Service delivery management, definition and execution of new projects related to Cloud service delivery, cost management, compliance to name a few. 

Role Responsibilities: 

• Develop, maintain and scale effective Technical Project Management capability within Software / Cloud Engineering ensuring Searce meets and exceeds Availability, Performance, Security, Compliance and Cost goals in cloud service delivery  
• End to end management of cloud and data projects from enterprise customers across the globe
• Work with all key cross-functional teams including Sales, Cloud Engineering, Software engineering and business teams to convey the technical vision for Searce digital growth and contribute to the alignment of programs, projects, and processes within Searce
• Assist software engineering and solutions engineering  teams in project design and execution plans that meet or exceed defined customer requirements; assesses technology and execution risks and collaborates with stakeholders on decisions/strategy to achieve business goals
• Work with key stakeholders & management on process issues to address deficiencies impacting organization effectiveness
• Work with the project, program stakeholders to fully scope requirements
• Manage dependencies across multiple teams and initiatives
• Report progress and associated metrics
• Drive risks to mitigation

Basic Qualifications:

• Bachelor’s degree or equivalent in computer science or related field is preferred, with a minimum of 3+ years of directly related work experience in both small and large companies with 2+ years of technical project management
• Great track record of technical project management and experience in technical specialties, methodologies, and processes
• Proven leadership in identifying and influencing the business to employ specific technologies and best‐in‐class processes; experience in Agile methodologies required
• Have a technical understanding of the challenges and issues of complex, large‐scale cloud and data migration projects
• Experience with and proven success evaluating business requirements, identifying trends, and working to build processes/best practices around project delivery
• Working knowledge of Cloud – AWS and GCP and Node, React, Python, Django. 
• ITIL V3 Foundation and PMP Certification (Not Mandatory)

Project Manager

Who we are?

Searce is  a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.

What we believe?

• Best practices are overrated

• Implementing best practices can only make one n .

• Honesty and Transparency

• We believe in naked truth. We do what we tell and tell what we do.

• Client Partnership

• Client - Vendor relationship: No. We partner with clients instead. 
• And our sales team comprises 100% of our clients.

How we work?

It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.

• Humble: Happy people don’t carry ego around. We listen to understand; not to respond.

• Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.

• Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.

• Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.

• Innovative: Innovate or Die. We love to challenge the status quo.

• Experimental: We encourage curiosity & making mistakes.

• Responsible: Driven. Self motivated. Self governing teams. We own it.

Are you the one? Quick self-discovery test:

1. Love for cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on cloud?’

Do you cloud?

1. Expertise driving infrastructure engineering projects & transform initiatives from deep-tech startups to 42,000U (1,000 42U racks) loaded enterprises.
2. Have you tandem-jumped at least 50 times taking along a trusted business having on-prem workloads to safe-land onto a public cloud with a soft touchdown?
1. Do you understand the innards of Apache web servers on Linux and Sharepoint Server Farms alike?
2. Do you speak CloudFormation? Terraform? Do you speak JSON? 
3. Do you love automating everything possible leveraging Python / Powershell / Bash?
3. Are you a voracious reader fascinated by the latest & greatest innovations on public cloud?

Introduction

We welcome *really unconventional* creative thinkers who can work in an agile, flexible environment. We are a flat organization with unlimited growth opportunities, and small team sizes – wherein flexibility is a must, mistakes are encouraged, creativity is rewarded, and excitement is required.

1. This is an entrepreneurial project management position that challenges the client status quo by helping them re-imagine the art of what is possible using consulting mindset and business strategy skills.
2. This position requires fanatic iterative improvement ability - ability to coordinate with Sales - Presales - Delivery - MS and get project delivery done. 
3. This position is for hard-core-geek-turned--engineer-turned-Tech enthusiast -turned-Project Manager.

What we are NOT looking for: Buzzword Bozos (BB) or Certification Chasers (CC).

What we seek is an AA (Awesome Attitude to Learn, Improve & Coach).

Not just a BB or CC? Quick self-discovery test:

When was the last time you thought about how GAN (Generative Adversarial Networks) can help auto-create new building designs for an architect or new jewellery designs for a designer OR passionately convinced a friend that Google Video Intelligence API or AWS Rekognition can now auto-video-screen an applicant with 90+% confidence level almost automating 75+% efforts of a recruiter, OR leverage Google Vision API to do e-KYC? If this is what you constantly get blamed for & your friends have made a strip for you on xkcd, you are probably the right-fit for what we are looking for.

Your bucket of Undertaking :

This position will be responsible to consult with the clients and propose architectural solutions to help move & improve infra from on-premise to cloud or help optimize cloud spend from one public cloud to the other.

1. Be the first one to experiment on new age cloud offerings, help define the best practise as a thought leader for cloud, automation & Dev-Ops, be a solution visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs evolve
3. Use your experience in Google cloud platform, AWS  or Microsoft Azure to build hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitates the definition of project deliverables around core Cloud based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met; deliver quality results.
6. Participate in technical reviews of requirements, designs, code and other artifacts
7. Identify and keep abreast of new technical concepts in google cloud platform

Education, Experience, etc.

1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)

1. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
2. 3 - 5 years of experience with at least 1 - 2 years of hands-on experience in delivering Cloud Consulting(AWS/GCP/Azure) projects in a global enterprise environment.
3. Good analytical, communication, problem solving, and learning skills.
4. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.

A quick self-discovery test below:

1. How you treat yourself & others?
1. You listen more than you speak.  When you do speak, people feel the need to listen.
2. You have ‘one’ life - no work life or personal life. You are the same at both places.
3. You are generally happy and passionate about life. When shit does happen you know how to tell your heart ‘All is well’.
4. You are compassionate to yourself, you love your work, your company, your country, and are generally a person people like to be around.
2. How you work & live?
1. You make difficult & complex decisions in an environment filled with lack of well defined constraints and uncertainty.
2. You are able to admit to your team that you were shit scared while making those decisions.
3. You are able to juggle conflicting priorities and remain composed as the client keeps on changing requirements. :)
4. You are genuinely passionate about developing great software, learning a lot, helping others learn and  having loads of fun while doing so.
3. What you love?
1. You love things. You are passionate. You care for your self, family, country and Big Bang Theory (and this is a must!).
2. You love to organize, index, and improve things around you - Yes you are Sheldon’ish’ at times and ‘Leonard’ish’ the other times.
3. You are passionate about improving processes and you truly feel satisfied by making things better.
4. You love Google. And AWS. And Terraform. And CI - CD pipelines. And linux.

What you need to have: