About DRIVEU
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Handle customer complaints,
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions,
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Position: SEO Expert (Contract)
Location: Remote/Anywhere We are looking for an experienced SEO Expert to join our team on a contract basis. The successful applicant will be responsible for optimizing our website for higher search engine rankings, increasing traffic, and improving user experience.
Responsibilities:
• Conduct comprehensive keyword research and analysis to determine the best keywords for our website
• Optimize content and code for search engine visibility and usability
• Monitor website performance and optimize accordingly
• Track and analyze website analytics
• Monitor and stay up-to-date on search engine algorithms and industry best practices
• Develop and execute link building strategies
• Propose and implement new strategies to improve SEO
• Generate reports on SEO performance
Requirements:
• Proven track record of successful SEO projects
• Knowledge of HTML, CSS, and other web development languages
• Extensive knowledge of SEO tools and analytics
• Ability to work independently and collaborate with a team
• Excellent written and verbal communication skills
HR Responsibilities:
- Handle recruitment process such as posting advertisement, phone screening for shortlisting,
- Handling joining formalities, arranging interview, employment contracts etc aligned with local regulations, Company policies and procedures.
- Able to generate new ideas on employee engagement activities (like birthday celebration / fun activity/ fitness activities) and doing necessary communication and arrangements.
- Prepare confirmation letters, and monitor contract expiry for renewals. Update and manage employee records. Perform other duties as assigned
- Basic knowledge about the HRM process.
Admin Responsibilities:
1.Taking care of ticket bookings( air/ train) and accommodation for employees through online portals.
2.re-solving maintenance issues of company assets and arranging routine maintenance. Keeping record of office stationery, maintenance of Fire extinguisher, CCTV, AC, Electricity, Telephone ,Photocopier etc
3. Must have knowledge in IT ( laptop/Mobile) gadgets .Solving issues related to employee laptops.
3.Manages correspondence by answering emails and sorting mail
4.Assists in planning and arranging events, including organising refreshments.
5.Handles expenses and billing cycles of Admin vendors
6.Supervising office boy ,Housekeeping , security guards.
7.Drafts, formats, and prints relevant documents
8.Assists in purchase orders and invoicing
9.Manages outgoing post and records data on special deliveries
Photocopies and files appropriate documents as needed
10.Look after Pantry services.
11. Handling all activities related to the new office set up.
12.Finding cost effective vendors and managing their work and agreements.
13.Must have knowledge on maintaining google calendar,virtual meetings.
Skill Required:
Good Written and verbal communication sill( English , Hindi Marathi)
Active listening skill
Problem solving skill without conflicts
Proactive Manner
Solution provider
Preferred Male candidate.
Fluent English
Prefer Night shift
This concept is known as Business process outsourcing (BPO), it is a process of contracting people from a third party service provider to do non-core work of the organization. ... Getting a job in an international BPO is not very tough when it is prepared regularly.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skill
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer
Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred
Huge Requirements for Top MNC's!!
Walk in with Resume, walk out with offer letter,
One day interview process... two rounds of interview
Job Description :
• Freshers or Experience in any sales, Inside Sales, Banking process/customer service,BPO background from Banking process, MBA freshers, BE/Btech can also apply
• Salary: INR 1,00,000 – 3,00,000 P.A. Incentives
• Industry:BPO / Call Centre / ITES
• Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
• Role Category:Voice
• Role:Associate/Senior Associate
• Employment Type:Permanent Job, Full Time
About The company:
NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 900+ people.
Role and Responsibility – Sales Champion
• Identifies business opportunities by identifying prospects
• Sells products by establishing contact and developing relationships with
prospects; recommending solutions
• Outbound calling on data collected through lead generation activities /
secondary data sources
• Daily follow-ups on older leads and work on new leads
• Maintains quality service by establishing and enforcing organization
standards
• Must be energetic, well-spoken, eager to close sales deals and generate
revenue for the organization.
Role and Responsibility – Customer Relationship Manager
• Act as relationship manager for the Paid customers of NoBroker
• Build sustainable relationships and trust with customer accounts through
open and interactive communication
• Identify and assess customers needs
• Service customer in finding the right tenant / house as per the requirement
of customer
• Dial outbound and attend inbound calls of customer and leads
• Use internal tools and methods to provide best possible service to the
customer
• Negotiate with leads on behalf of customer
• Keep customer up-to date on the progress of his account
• Follow communication procedures, guidelines and policies.
Go extra mile to provide excellent customer service.
Regards
Sravani N S.
HR-Executive
Sarjapur Road.