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Customer Service Executive
Customer Service Executive
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Customer Service Executive

Priyadarshini R's profile picture
Posted by Priyadarshini R
0 - 1 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Customer Support
Communication Skills
Mean-shift
We're a startup working out of a bungalow in Koramangala, Bangalore trying to make life easier for car owners across India. We've been around for 3 yrs, and we provide drivers on demand and car care services through our mobile apps (Android, iOS) and website. We recently raised a pre-Series A round of $3M, which will help us grow both our team and our business. We are hiring Customer Service Executives, please find the JD below. > Good communication and convincing skills. > Fluency in English & Hindi. > Flexible for rotational shifts/week offs. > Preferably experienced candidate (>6 months)
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About DRIVEU

Founded :
2015
Type :
Products & Services
Size
Stage :
Raised funding

About

DriveU is India's largest private driver network that operates across multiple cities with 24x7 operation centres and driver partners on their platform. Their chauffeuring system practices complete transparency that focuses on customers' needs first by creating a clear pricing model based on use, consistent service quality, and have used technology to increase the efficiency and earnings of their driver partners. DriveU solves the problem of finding reliable and safe drivers for personal or commercial use. They operate in the transportation industry and provide a platform for customers to book drivers for their personal or commercial needs. The company ensures complete transparency in their pricing model and service quality, which makes them a trustworthy option for customers. DriveU uses technology to increase the efficiency and earnings of their driver partners, which makes it a win-win situation for both customers and drivers. Industries in which DriveU operates include transportation, logistics, and travel. They cater to both personal and commercial needs, making them a versatile option for customers. DriveU's services are especially useful for people who do not own a vehicle or do not want to drive themselves. They also provide a cost-effective solution for businesses that require drivers for their operations.
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  2. Passion for sales: When was the last time you went at a remote gas station while on vacation, and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
  3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
  4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on cloud?’

Do you cloud?

  1. Expertise driving infrastructure engineering projects & transform initiatives from deep-tech startups to 42,000U (1,000 42U racks) loaded enterprises.
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    3. Do you love automating everything possible leveraging Python / Powershell / Bash?
  3. Are you a voracious reader fascinated by the latest & greatest innovations on public cloud?

Introduction

We welcome *really unconventional* creative thinkers who can work in an agile, flexible environment. We are a flat organization with unlimited growth opportunities, and small team sizes – wherein flexibility is a must, mistakes are encouraged, creativity is rewarded, and excitement is required.

  1. This is an entrepreneurial project management position that challenges the client status quo by helping them re-imagine the art of what is possible using consulting mindset and business strategy skills.
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  3. This position is for hard-core-geek-turned--engineer-turned-Tech enthusiast -turned-Project Manager.

What we are NOT looking for: Buzzword Bozos (BB) or Certification Chasers (CC).

What we seek is an AA (Awesome Attitude to Learn, Improve & Coach).

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When was the last time you thought about how GAN (Generative Adversarial Networks) can help auto-create new building designs for an architect or new jewellery designs for a designer OR passionately convinced a friend that Google Video Intelligence API or AWS Rekognition can now auto-video-screen an applicant with 90+% confidence level almost automating 75+% efforts of a recruiter, OR leverage Google Vision API to do e-KYC? If this is what you constantly get blamed for & your friends have made a strip for you on xkcd, you are probably the right-fit for what we are looking for.

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Education, Experience, etc.

  1. Is Education overrated? Yes. We believe so. However there is no way to locate you otherwise. So unfortunately we might have to look for a Bachelor's or Master's degree in engineering from a reputed institute or you should be programming from 12. And the latter is better. We will find you faster if you specify the latter in some manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
  1. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives those fancy degrees!
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  4. Knowledge on programming against cloud platforms such as Google Cloud Platform and lean development methodologies.

A quick self-discovery test below:

  1. How you treat yourself & others?
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    2. You have ‘one’ life - no work life or personal life. You are the same at both places.
    3. You are generally happy and passionate about life. When shit does happen you know how to tell your heart ‘All is well’.
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    4. You love Google. And AWS. And Terraform. And CI - CD pipelines. And linux.

 

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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