Data Center multiskilled Technician

Company Overview 

Universal Transit is a leading auto transport company offering AI-powered car shipping solutions across the United States. Our services include nationwide car shipping, utilizing advanced technology to optimize the shipping process for efficiency, cost-effectiveness, and customer satisfaction. We provide seamless online booking, real-time shipment tracking, and comprehensive auto dispatch services. Universal Transit is committed to exceptional customer service and leveraging industry expertise to meet the unique needs of our clients. Our mission is to revolutionize the auto transport industry through innovative technology and unparalleled service. 

Position Summary 

We are seeking a dedicated Auto Transport Logistics Coordinator (Dispatcher) to join our dynamic team. The ideal candidate will possess strong analytical, mathematical, and logical thinking skills, and be capable of working under pressure. This role involves managing loads, planning routes, and communicating effectively with various stakeholders. We will provide comprehensive training, so prior experience in logistics or auto transport is not required. Applicants should be well-equipped (high-speed internet, a working device with two screens) to work remotely and have excellent English proficiency (at least B2 level). 

Job Title: Auto Transport Logistics Coordinator (Dispatcher). 

Location: Remote (initially for 2-3 months), then onsite Bangalore, India. 

Working Hours: 5 days a week, Monday to Saturday, 8:00 AM - 5:00 PM (New York Time), with a 1-hour lunch break. Off on Sundays and one additional day per week as per the rotating schedule. 

Salary: The base salary is $600 plus bonus. After two months, the base salary will increase to $800, with the potential to earn up to $1,200 through Performance-Based Incentives. 

We are looking for candidates to join our team starting on April at 8:00 AM EST (New York Time). 

Key Responsibilities - 

• Load Management: 
• Locate and secure loads for transport using various load boards and internal systems. 
• Evaluate and select the best loads based on profitability, route efficiency, and driver availability. 

• Route Planning: 
• Plan and optimize routes for drivers to ensure timely and cost-effective deliveries. 
• Monitor and adjust routes as necessary to accommodate changes or issues. 

• Coordination and Communication: 
• Communicate with pickup and delivery locations to confirm schedules and ensure smooth operations. 
• Act as a liaison between drivers and brokers to coordinate load details and resolve any issues. 

• Paperwork and Documentation: 
• Prepare and manage all necessary paperwork for each transport, including bills of lading, shipping orders, and delivery receipts. 
• Ensure all documentation is accurate and up to date in the system. 

• Order Creation and Management: 
• Enter orders into internal and external systems. 
• Track and manage orders throughout the transport process to ensure timely completion. 

• Problem Resolution: 
• Address and resolve any issues that arise during the transport process, including delays, cancellations, and customer complaints. 
• Provide solutions and alternatives to minimize disruptions and maintain customer satisfaction. 

• Compliance and Safety: 
• Ensure all transport operations comply with relevant regulations and safety standards. 
• Stay updated on industry regulations and company policies. 

Qualifications and Skills 

• High school diploma or equivalent, additional logistics or transportation-related training is a plus. 
• Strong organizational and multitasking abilities. 
• Excellent communication and interpersonal skills in English. 
• Problem-solving skills and the ability to make quick decisions under pressure. 
• Attention to detail and accuracy in paperwork and documentation. 
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams). 

Key Qualities: 

• Attention to Detail: Must be meticulous in managing paperwork and logistics. 
• Strong Communication Skills: Ability to effectively communicate with brokers and internal teams. 
• Problem-Solving Ability: Should be able to anticipate and address logistical challenges. 
• Time Management: Capable of managing multiple tasks and meeting deadlines. 
• Adaptability: Should be comfortable with changing priorities and quick decision-making. 

Work Environment: 

• This is a remote position, the candidate must be comfortable working in a home office and have high-speed internet, and a working device with two screens. 
• The role involves regular virtual meetings. 

Position: Customer care Executive (International)

Position Overview:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.

Qualifications:

1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus). 

2. Fresher or Experienced

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Headless Development: Lead the frontend development of our Shopify app, including

building new features, revamping existing functionalities, and optimising performance.

User Interface Design: Collaborate with the design team to implement responsive,

pixel-perfect UI components that align with our brand’s aesthetic and provide an intuitive

user experience.

Custom Theme Development: Create and customise Shopify themes to enhance the

visual appeal and functionality of our online store, ensuring compatibility with various

devices and browsers.

Integration and API Management: Work with third-party APIs and Shopify's API to integrate

necessary functionalities, such as payment gateways, shipping solutions, and marketing

tools.

Performance Optimization: Continuously monitor and improve the app’s performance,

ensuring fast load times, seamless navigation, and a smooth user experience.

Collaboration: Work closely with cross-functional teams, including backend developers,

designers, marketers, and product managers, to deliver high-quality solutions on time.

Code Review and Best Practices: Maintain clean, modular, and reusable code. Participate

in code reviews and ensure adherence to best practices in frontend development.

Troubleshooting and Debugging: Identify and resolve issues, bugs, and performance

bottlenecks in a timely manner to ensure a seamless user experience.

Documentation: Create and maintain comprehensive documentation for code, processes,

and development workflows.

Lead Developer (Kochin)

Opportunity in this role / Why should you work with us?

- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt

- Work with one of India's leading foodtech unicorn company

- ESOPs in the company

Requirements

- Strong coding and problem-solving skills

- 6-10years of industry experience

- Bachelors and/or master’s degree, preferably in CS, or equivalent experience

- A full-stack generalist with experience in both front-end and back-end technologies

- Experience in Java.

- Experience in JavaScript frameworks like Angular, React, NodeJS or Kotlin

- Ability to write MySQL queries across tables

- Good architecture and system design skills

Roles and Responsibilities

Passion for delivering products end-to-end, from ideation to implementation

Good knowledge of data structures and their use cases (Map, List, Tuple, Object, Interface)

Ability to write using python, perl, bash or node.js to quickly do a PoC

Knowledge of encapsulation/inheritance

Basic knowledge of CSS and principle behind it and its use in javascript or jquery

Candidates willing to relocate to Middle East would be preferred

As a Senior Software Engineer, you will work closely with the Tech/Team Lead, and the rest of the engineering team to build and scale a data-driven platform.

This role will act as a great springboard to accelerate career growth & transition into a Lead level role.

Your primary focus will be the development of server-side logic, building new services and APIs, developing UI components, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization

• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.
• You’ve been building web applications professionally for 4+ years
• You’re proficient in NodeJS, TypeScript, MySQL, and MongoDB
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experience with TDD (Test Driven Development)
• You’ve got the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems
• FrontEnd experience; (Good to have) Angular
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. Python, Ruby, PHP, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

The ideal candidate for this position will be responsible for ensuring steady growth for the company in terms of new clients and projects. 
The Business Development Associate should understand the company’s portfolio and be able to sell the same to the prospective clients in the network.
The candidate will be responsible for the success matrix of growth of the company. 

Responsibilities

• Devise and execute a successful business development strategy in line with the Company’s plans

• Win new business and achieve agreed revenue targets

• Generate high-quality leads that result in winning new projects and accounts

• Develop new business relationships with top advertising and marketing agencies in India & worldwide. 

• Write compelling business proposals

• Pitch business proposals to clients, negotiate and close sales

• Successfully manage the sales process from lead generation to conversion

• Attend appropriate events and conferences, acting as the perfect agency ambassador while networking

• Keep up-to-date and maintain a strong knowledge of all things digital

• Demonstrate initiative and drive
  
  
  
  

  Qualifications

  • Bachelors, Masters in relevant courses. 

  • 4-5  years of relevant work experience

  • Strong communication skills - oral and written

  • Experienced leader and collaborator

  • Must demonstrate the ability to meet deadlines

  
  
  

  Mandatory Qualifications required

  1. Should have a proven record of working in a Creative Agency or Advertising agency.

  2. Should have a thorough understanding of Digital marketing including Google & Social Mediums and how they benefit clients.  

  3. Should have a strong network of contacts which you will use to develop new business opportunities and to establish business relationships with top advertising and marketing agencies

  4. Be experienced in all stages of the sales process from lead generation to conversion

  5. Salary negotiable depending on the qualifications and experience.

  6. Should have an understanding that the job may require the person to be available after office hours/holidays.

  7. Should have a calm, polite, and professional behaviour and should be a self-motivated leader.

  8. Should Have great proposal writing, presentation and pitching skills

   

  CTC: 5-8 Lacs PA
  Based in Delhi