Netsuite QA Engineer

Job Description – Senior Technical Business Analyst

Location: Trivandrum (Preferred) | Open to any location in India

Shift Timings - 8 hours window between the 7:30 PM IST - 4:30 AM IST

About the Role

We are seeking highly motivated and analytically strong Senior Technical Business Analysts who can work seamlessly with business and technology stakeholders to convert a one-line problem statement into a well-defined project or opportunity. This role is ideal for fresh graduates who have a strong foundation in data analytics, data engineering, data visualization, and data science, along with a strong drive to learn, collaborate, and grow in a dynamic, fast-paced environment.

As a Technical Business Analyst, you will be responsible for translating complex business challenges into actionable user stories, analytical models, and executable tasks in Jira. You will work across the entire data lifecycle—from understanding business context to delivering insights, solutions, and measurable outcomes.

Key Responsibilities

Business & Analytical Responsibilities

• Partner with business teams to understand one-line problem statements and translate them into detailed business requirements, opportunities, and project scope.
• Conduct exploratory data analysis (EDA) to uncover trends, patterns, and business insights.
• Create documentation including Business Requirement Documents (BRDs), user stories, process flows, and analytical models.
• Break down business needs into concise, actionable, and development-ready user stories in Jira.

Data & Technical Responsibilities

• Collaborate with data engineering teams to design, review, and validate data pipelines, data models, and ETL/ELT workflows.
• Build dashboards, reports, and data visualizations using leading BI tools to communicate insights effectively.
• Apply foundational data science concepts such as statistical analysis, predictive modeling, and machine learning fundamentals.
• Validate and ensure data quality, consistency, and accuracy across datasets and systems.

Collaboration & Execution

• Work closely with product, engineering, BI, and operations teams to support the end-to-end delivery of analytical solutions.
• Assist in development, testing, and rollout of data-driven solutions.
• Present findings, insights, and recommendations clearly and confidently to both technical and non-technical stakeholders.

Required Skillsets

Core Technical Skills

• 6+ years of Technical Business Analyst experience within an overall professional experience of 8+ years
• Data Analytics: SQL, descriptive analytics, business problem framing.
• Data Engineering (Foundational): Understanding of data warehousing, ETL/ELT processes, cloud data platforms (AWS/GCP/Azure preferred).
• Data Visualization: Experience with Power BI, Tableau, or equivalent tools.
• Data Science (Basic/Intermediate): Python/R, statistical methods, fundamentals of ML algorithms.

Soft Skills

• Strong analytical thinking and structured problem-solving capability.
• Ability to convert business problems into clear technical requirements.
• Excellent communication, documentation, and presentation skills.
• High curiosity, adaptability, and eagerness to learn new tools and techniques.

Educational Qualifications

• BE/B.Tech or equivalent in:
• Computer Science / IT
• Data Science

What We Look For

• Demonstrated passion for data and analytics through projects and certifications.
• Strong commitment to continuous learning and innovation.
• Ability to work both independently and in collaborative team environments.
• Passion for solving business problems using data-driven approaches.
• Proven ability (or aptitude) to convert a one-line business problem into a structured project or opportunity.

Why Join Us?

• Exposure to modern data platforms, analytics tools, and AI technologies.
• A culture that promotes innovation, ownership, and continuous learning.
• Supportive environment to build a strong career in data and analytics.

Skills: Data Analytics, Business Analysis, Sql

Must-Haves

Technical Business Analyst (6+ years), SQL, Data Visualization (Power BI, Tableau), Data Engineering (ETL/ELT, cloud platforms), Python/R

******

Notice period - 0 to 15 days (Max 30 Days)

Educational Qualifications: BE/B.Tech or equivalent in: (Computer Science / IT) /Data Science

Location: Trivandrum (Preferred) | Open to any location in India

Shift Timings - 8 hours window between the 7:30 PM IST - 4:30 AM IST

Experience in SAP SAC

Experience in end to end implementations

Experience in Configuring SAC to connect and integrate with SAP BW, SAP HANA, and other data sources

Experience in Design and optimize data models in SAP BW, ensuring data is structured efficiently for reporting and analytics

Experience in Implementing data extraction, transformation, and loading (ETL) processes from various sources into SAP BW.

Experience in data modeling, data integration, and reporting using SAP BW and SAP HANA

Experience in Financial Consolidation and Group Reporting.

Experience in Documentation

Experience in Understanding of report building, setting up dimensions and hierarchy, ETL and UAT

We are looking for talented 2D Animation Designers to create engaging and high-quality training videos. The ideal candidates should have strong skills in animation, motion graphics, and visual storytelling, with experience in developing instructional or educational content. You will be responsible for designing and animating videos that simplify complex topics, ensuring clarity and engagement. Proficiency in tools like Adobe After Effects, Illustrator, and Photoshop is required, along with a good understanding of storyboarding, character animation, and typography. If you are creative, detail-oriented, and passionate about producing impactful training content, we’d love to hear from you!

Hardly are we searching for professionals with experience in the travel and tourism industry alone.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

⚒️ About The Role

We're looking for an experienced Frontend Engineer to breathe life into the user interface of our product. Understanding that meticulous engineering not only drives the user experience but also influences our product development process, we aim to prioritize this role from Day 1

🚀 This Role

As a Founding Frontend Engineer at Upskillr.ai, your contributions will be vital in refining the user experience of our AGI Platform. You will also participate in evaluating user interfaces and crafting the frontend landscape for future products. Further:

• Creating and optimizing our frontend infrastructure, rendering captivating user experiences through your engineering prowess.
• Utilizing your specialized skills to navigate frontend development, from designing responsive layouts to implementing interactive features.
• Collaborating closely with founders on product development and with designers for harmonious UI/UX integration.

What you'll work on:

• Leading feature development from user research to production in collaboration with designers and AI engineers.
• Building responsive UI components using React principles and JavaScript.
• Establishing a flexible frontend architecture with supportive APIs.
• Demonstrating expertise in front-end performance optimization and contemporary standards.
• Pioneering the engineering and integration of optimal human ↔ AI interfaces for enterprise operations. We're trailblazing in a fresh domain of engineering that previously didn't exist. The onus is on us to explore and incorporate a novel interface that resonates with our users.

Technical Skills:

• Profound expertise in JavaScript and React, along with robust front-end coding abilities and an understanding of progressive web applications.
• Must possess skills in HTML5, CSS3, JavaScript, React.js, Webpack, Enzyme, Redux, Flux, GIT, HTTP(s), Terminal, Build Tools, State Management, Type Checkers, Form Helpers, Routing, REST API, GraphQL, Utility Libraries, Internationalization, Server-Side Rendering, and Backend Framework Integration.
• Proficiency in browser-based debugging and performance testing.
• Experience in performance tuning, usability enhancement, automation, and continuous integration leveraging test-driven development methodologies (BDD/TDD).

🕵️ What We Look For

• Self-starters prepared to lead significant initiatives.
• Avid curiosity and passion for technology.
• Familiarity with UI/UX principles from an engineering perspective.
• Excellent communication abilities

😁 Perks & Benefits

🤝 Top-of-the-market compensation — At Upskillr.ai, we will offer top-of-the-market (90th+ percentile) compensation in both cash and equity. We believe that the best candidates deserve the best compensation, and we will ensure that it happens.

💯 High impact — You’ll be joining as a founding member of the team, and as such you will have a high level of ownership and influence over the direction of the company.

🧠 The gains — Collaborate closely with the founders. Experience the excitement of a rapidly expanding startup.

About Us

We build LLM Based Tools and Services for Enterprises.

Upskillr.ai, started by Aditya Saxena and Vikram Pandya, is a dynamic knowledge platform that combines the best of education and knowledge management powered by AGI.

What We Do

We are committed to delivering innovative and comprehensive solutions that address the diverse learning needs of individuals and organizations. The company is dedicated to leveraging Artificial General Intelligence (AGI), to provide personalized and tailored support, ensuring the success and satisfaction of its users.

●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.

● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.

● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.

● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.

● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.

● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.

● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.

● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.

● Attracting New Players: Initiate new strategies to attract new players to choose our website.

● Personalized Customer Engagement: Engage with customers through personalized conversations.

● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.

● Other tasks assigned by the Sales and Operation Head and Managers.

The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards

Work Experience Requirements

● Experience in Sales Data Analysis;

● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;

● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;

● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;

● Strong analytical and problem-solving skills, and attention to detail;

● Excellent communication skills, both written and oral, and active listening skills;

● Motivated self-starter;

● Willing to learn;

● Must be willing to report onsite in Cambodia