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Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

Key Responsibilities:

• Visit schools, colleges, and government offices to promote and sell our books
• Meet Principals, Teachers, and Education Officials to generate and close bulk orders
• Present book samples and effectively communicate their value
• Follow up with prospects and ensure conversion to confirmed orders
• Achieve monthly and quarterly sales targets

Candidate Requirements:

• 2–5 years of experience in field sales (educational/book sales preferred)
• Strong communication and negotiation skills
• Ability to build relationships and close deals
• Willingness to travel and meet clients regularly
• Self-motivated and target-driven

Additional Information:

This is a field sales role, not a desk-based position

Performance will be measured based on sales targets and closures

Compensation:

Fixed Salary + Travel Allowance

Backend Development & API Design

·      Design, develop, and maintain scalable and high-performance REST APIs using FastAPI.

·      Implement robust and secure authentication and authorization mechanisms.

·      Ensure seamless data flow and communication between frontend and backend services.

Database & Performance Optimization

·      Work with SQL databases (PostgreSQL, etc.), including writing optimized queries and managing database schemas.

·      Implement data storage solutions that ensure high availability, performance, and scalability.

·      Monitor database performance and troubleshoot any issues proactively.

Server-Side Logic & Security

·      Develop and maintain scalable microservices using Python.

·      Implement security best practices to protect data integrity and prevent vulnerabilities.

·      Handle server-side logic to support business requirements efficiently.

Monitoring & Analytics

·      Implement monitoring tools to track application performance and system health.

·      Set up logging mechanisms for better debugging and system observability.

·      Use analytics to optimize application performance and database efficiency.

General Engineering Responsibilities

·      Collaborate with front-end engineers to ensure seamless API integration.

·      Write clean, maintainable, and well-documented code.

·      Stay updated with the latest backend technologies, frameworks, and best practices.

IMP: Please read through before applying!

Nature of role: Full-time; On-site

Location: Thiruvanmiyur, Chennai

Responsibilities:

Build and manage automation workflows using n8n, Make (Integromat), Zapier, or custom APIs.

Integrate tools across JugaadX, WhatsApp, Shopify, Meta, Google Workspace, CRMs, and internal systems.

Develop and maintain scalable, modular automation systems with clear documentation.

Integrate and experiment with AI tools and APIs such as OpenAI, Gemini, Claude, HeyGen, Runway, etc.

Create intelligent workflows — from chatbots and lead scorers to content generators and auto-responders.

Manage cloud infrastructure (VPS, Docker, SSL, security) for automations and dashboards.

Identify repetitive tasks and convert them into reliable automated processes.

Build centralized dashboards and automated reports for teams and clients.

Stay up-to-date with the latest in AI, automation, and LLM technologies, and bring new ideas to life within Jugaad’s ecosystem.

Requirements:

Hands-on experience with n8n, Make, or Zapier (or similar tools).

Familiarity with OpenAI, Gemini, HuggingFace, ElevenLabs, HeyGen, and other AI platforms.

Working knowledge of JavaScript and basic Python for API scripting.

Strong understanding of REST APIs, webhooks, and authentication.

Experience with Docker, VPS (AWS/DigitalOcean), and server management.

Proficiency with Google Sheets, Airtable, JSON, and basic SQL.

Clear communication and documentation skills — able to explain technical systems simply.

Who You Are:

A self-starter who loves automation, optimization, and innovation.

Comfortable building end-to-end tech solutions independently.

Excited to collaborate across creative, marketing, and tech teams.

Always experimenting with new AI tools and smarter ways to work.

Obsessed with efficiency, scalability, and impact — you love saving time and getting more done with less.

What You Get:

A strategic and hands-on role at the intersection of AI, automation, and operations.

The chance to shape the tech backbone of Jugaad and influence how we work, scale, and innovate.

Freedom to experiment, build, and deploy your ideas fast.

A young, fast-moving team where your work directly drives impact and growth.

Roles & Responsibilities:

1. Area/ Lane /Geography Mapping:

Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with

the help of supervisor. Identify new sources in the allocated Area/ Geography and

inform the progress to reporting manager during team huddle.

2. Source Relationship Management:

Responsible for managing the relationship with all sources assigned and identified by

him in his geography/area.

3. Maintain Reports:

Responsible for maintaining reports related to sales and all his activities in the

prescribed format. Should maintain diary on daily basis in the prescribed format of

activities.

4. Channel Partner Recruitment:

Responsible for identifying the need for appointment of a channel partner

5. Team Huddle:

Responsible for attending team huddle on a daily basis as per the set process.

6. Customer Relationship Management:

Responsible for enhancing the customer experience by developing and maintaining

relationship with customers.

7. Completion of File:

Responsible for submission of complete application form, documentations and

information

Desired candidate profile:

1. Must be a graduate from any stream. BFSI experience will be given preference.

2. Should have prior experience in BFSI or NBFC sales

3. Open to travel. Must have a Two Wheeler.

4. Must have good communication skills

• Bachelors in Computer Science, Information Systems or equivalent.
• 6 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer.
• Prior experience in retail domain is a plus.
• 3 years of experience working with distributed teams.
• Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs.
• Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot etc.). Search Engine and Native App development experience is a plus.
• AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc.
• Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems.
• Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies.
• Strong communication and presentation skills.
• Passionate about enabling next generation experiences.
• Experience with automated testing, deployment pipelines and cloud based infrastructure

• Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
• Design high/low level solutions, contribute towards architecture and technical roadmap.
• Lead technical implementation/delivery.
• Host/Lead technical discussions.
• Champion software development best practices, test driven development, CI and CD.
• Build cloud native and highly cost efficient solutions.
• Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies.
• Embrace change. 

• 5+ years of experience in Healthcare domain
• To understand the problem statements which includes Change Requests
• To closely interact with Clients, Design and Development Team Members and Testing team
• Good Communications in English
• Should be familiar to Agile methodologies