Content Manager

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

DA DS Trainer JD:

Key Responsibilities:

Develop and deliver comprehensive training programs on data science topics, including machine learning, artificial intelligence, big data, data mining, and predictive analytics.

Create engaging and interactive training materials, including presentations, hands-on exercises, case studies, and assessments.

Conduct classroom, online, and one-on-one training sessions for students at different skill levels.

Evaluate students' performance and progress, providing feedback and support to help them improve.

Stay up-to-date with the latest trends and best practices in data science and incorporate them into training programs.

Collaborate with other trainers and industry experts to continuously improve training content and methodologies.

Assist in the development of training schedules and manage training logistics.

Provide mentorship and career guidance to students aspiring to build a career in data science.

Qualifications:

Bachelor’s degree in Data Science, Computer Science, Statistics, or a related field; a Master’s degree is a plus.

Proven experience as a Data Science Trainer or a similar role.

In-depth knowledge of data science concepts and hands-on experience with tools like Python, R, TensorFlow, and Hadoop.

Excellent presentation and communication skills.

Strong organizational and time-management abilities.

Ability to simplify complex concepts and deliver them in an understandable manner.

Certification in Data Science (e.g., Microsoft Certified: Azure Data Scientist Associate) is preferred.

Preferred Skills:

Experience with LMS (Learning Management Systems) and e-learning platforms.

Strong analytical and problem-solving skills.

Ability to adapt training methods to different learning styles.

Passion for continuous learning and professional development.

Benefits:

Competitive salary and performance-based incentives.

Professional development opportunities.

Flexible working hours.

Collaborative and innovative work environment.

Appitsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Check: SoftwareSuggest: https://www.softwaresuggest.com/" target="_blank">https://www.softwaresuggest.com/

Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India and the fastest-growing one.

Here, at Software Suggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.

-Monthly traffic of over 300000 unique visitors

-12794 software listed across 425 categories

-357,551 businesses (and counting!) have used Software Suggest to find the perfect software for their exact requirements.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Experience- 1 year

Please note- Male Candidates required 

Job Description:-

• Manage the overall accounting and bookkeeping for the organization including accounts payable and receivable, inventory and capital assets, banking, and payroll functions
  
  
• Work closely with the Director of Finance and Operation to handle revenue for all development initiatives and strategies.
  
  
• Supervised of accounting system and book-keeping of SoftwareSuggest and CallHippo.
  
  
• Ensure that all applicable tax laws are in proper compliance i.e. Service tax, TDS, GST, PTAX, etc.
  
  
• Ensure that system and information are compatible to produce consolidated reports and accounts.
  
  
• Provide administrative assistance, including oversight of facility vendors and contracts, and establishing and managing vendor accounts and relationships.
  
  
• Provide monthly financial reporting and analysis of financial statements, including a statement of activities, fund balance, and sources/uses of funds, to the CFO and, as requested, to the Board of Directors.
  
  
• Ensure that SoftwareSuggets is reconciled on weekly basis - reconciling to bank statements, trade creditors and debtors, dealing with posting errors, etc...
  
  
• Produce a weekly summary of accounts including cash flow and trade creditors.
  
  
• Produce monthly reports of the Balance sheet, Bank Statement, Cash and Fund flow statement, etc...
  
  
• Provide advice on financial matters to the management team.

1.Drive monthly sales achievements by connecting with working professionals on phone calls.

2. Understand needs and requirements of prospects and help them select the right program

3. Develop in-depth knowledge of product features and benefits and become “go-to” resource when it comes to

product knowledge

4. Help customers understand the USPs of the program and build trust

5. Proactively follow up with prospects to help them with any additional information required for closing sales

6. Maintain detailed data of each prospect data in CRM and lead tracking tools.

ReactJs Developer

Key aspects of this role:

• Meeting with the development team to discuss user interface ideas and applications.

• Reviewing application requirements and interface designs.

• Identifying web-based user interactions.

• Developing and implementing highly-responsive user interface components using React concepts.

• Writing application interface codes using JavaScript following React.js workflows.

• Troubleshooting interface software and debugging application codes.

• Developing and implementing front-end architecture to support user interface concepts.

• Monitoring and improving front-end performance.

• Documenting application changes and developing updates.

To be the right fit, you'll need:

• Minimum 4+ years relevant experience in application development and React JS.

• Knowledge of React hooks such that use Context, use Reducer, use Effect.

• Knowledge of React props and state management (both functional and class component)

• Strong understanding of Error boundary concept of react.

• Work experience with any react based UI library or Redux is preferable

• Experience in building cross-browser layouts with CSS and HTML