11+ TestComplete Jobs in Hyderabad | TestComplete Job openings in Hyderabad

• We need people with Test complete + Python.
• It's well and good to have Test Complete knowledge but Python knowledge is mandatory.
• C# is good to have too.

• Expertise with NodeJS (extensively using ExpressJS), AngularJS and MySQL
• Rich user interface development experience with HTML5, JQuery, w3css/bootstrap etc and JavaScript frameworks like AngularJS and Angular 
• Expertise in building real-time web applications using MQTT, Websocket, Socket.IO, and EventSource frameworks
• Comfortable with developing MVC architecture-based code
• Comfortable in using at least one of the Graph/Chart libraries
• Ability with report generation from HTML contents
• Skilled in implementing security features across the applications and components
• Experience with tools usage - Code quality, Memory/CPU profiling tools
• Skilled with code optimization techniques
• Experience with docker container usage
• Experience with LDAP is a plus
• Strong troubleshooting techniques
• The strong defect resolution process for minimized latency
• Familiarity with confluence management (JIRA)
• Good to have a basic understanding of PHP frameworks like Yii, Codeigniter and databases like  MongoDB
• Good to have strong networking fundamentals, prior working experience in network technologies and protocols
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle is a plus

Job Description:

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

Key Responsibilities:

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

Skills and Specifications:

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

• • Persistent with a team attitude.

Responsibilities:

• Draft proposal portions such as introduction, overview, project approach, and cover letter
• Draft proposal template to hand off to subject matter expert and writing teams
• Develop and execute consistent company identity through document templates, letterhead, and logo usage
• Lead proposal team on RFP, RFQ, award submittals, and roster application responses
• Synthesize proposal materials into final client-ready package
• Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
• Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
• Ensuring documents are secure and up to company standards
• Facilitating the proposal review process

What you will bring:

• Responsible for coordinating proposals
• Coordinate and maintain team documentation efforts for responses to RFPs
• Analyze requirements and ensure that proposals meet requirements
• Edit and rewrite proposals, including creating templates and boilerplate text
• Draft proposals and communicate across teams to get input and meet deadlines

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Sr. Technical IT Recruiter 
Prefers someone local to Bangalore, or okay with any Accion offices at Hyderabad, Pune, Mumbai post pandemic, 

Complete WFH is also possible for a right candidate
Present Virtual Operations since Covid
Full Time Permanent Opportunity; Okay with CTH model too 

Job Descritiption: 
- Min of 3 plus years of relevant END-END recruitment experience; Starting from sourcing a candidate till onboarding, maintaing complete rapport
- Worked in fast paced environments, eager to learn new work, passionate about recruitment 
- Individual contributor, has good listening skills, 
- Smart working
- Thinking out of the way in hiring talent
- Good to have social medial platforms hiring 
- Fast Leaner, who has aspirations to grow next level very soon
- Prior experience in hiring Emerging Technologies is a PLUS
- Very good opportunity to hire and recruit candidates only for cutting edge emerging techologies mostly