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Deep Learning
Machine Learning (ML)
Python
Docker
KubernetesAn experienced and hands-on Technical Architect to lead our Video analytics & Surveillance product
• An ideal candidate would have worked in large scale video platforms (Youtube, Netflix, Hotstar, etc) or Surveillance softwares
• As a Technical Architect, you are hands-on and also a top contributor to the product development
• Leading teams under time-sensitive projects
Skills Required:
• Expert level Python programming language skills is a MUST
• Hands-on experience with Deep Learning & Machine learning projects is a MUST
• Has to experience in design and development of products
• Review code & mentor team in improving the quality and efficiency of the delivery
• Ability to troubleshoot and address complex technical problems.
• Has to be a quick learner & ability to adapt to increasing customer demands
• Hands-on experience in design and deploying large scale docker and Kubernetes
• Can lead a technically strong team in sharpening the product further
• Strong design capability with microservices-based architecture and its pitfalls
• Should have worked in large scale data processing systems
• Good understanding of DevOps processes
• Familiar with Identity management, Authorization & Authentication frameworks
• Possesses very strong Software Design, enterprise networking systems, advanced problem-solving skills
• Experience writing technical architecture documents
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
**Salary and Benefits:**
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!
The Role
We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
Key Responsibilities
- Contact prospective customers through cold calling and emails.
- Follow up on data and leads developed by the sales team.
- Provide support to the marketing team by inviting prospective customers for promotional events.
- Address customer needs and requirements.
- Transfer qualified leads to experienced sales professionals.
- Identify key prospects for sales and develop interests.
- Record and expand your lead database for cold calling and emails.
- Conduct remote demos of our products.
- Follow up diligently on any leads showing interest
- Direct email marketing to key clients and prospects
- Conduct client or market surveys to obtain information about potential leads
- Participate in the preparation of proposals and / or sales presentations
- Develop a strong knowledge of the company’s products and services in order to facilitate the sales process
Key skills and experience required
- Minimum Bachelor’s Degree.
- Excellent communication skills.
- Ability to engage in conversations and make accurate judgments.
- Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Strong project and time management skills
Perks
- Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
- 30 Annual Paid Leave (18 Casual + 12 personal time off).
- Rewards and Recognitions program
- Annual Company outing to celebrate Success together
Python
Django
Flask- Programming Language: Python (Strong knowledge)
- Concurrency & Parallelism: Multithreading, Multiprocessing, AsyncIO, ThreadPoolExecutor, Future, concurrent.futures
- Memory Management: Reference Counting, Global Interpreter Lock (GIL)
- Distributed Computing: Dask, Apache Spark (Preferred)
- Data Processing: NumPy
- Inter-Service Communication: GRPC, REST API
- Containerization & Orchestration: Docker, Kubernetes
- Software Development Practices: Code Optimization, Debugging, Performance Tuning
- Communication & Problem-Solving: Technical Documentation, Team Collaboration, Asking for Clarity When Needed
Skills And Expertise
- Python,
- Multithreading,
- Multiprocessing,
- Dask, Apache Spark,
- NumPy,
- REST API,
- Docker,
- Kubernetes,
- Code Optimization
Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.
Responsibilities:
- Identify and research new business opportunities and potential clients.
- Support the implementation of business development and marketing strategies.
- Conduct market research to understand trends, competitors, and customer needs.
- Generate leads through various channels, including email, phone, social media, and events.
- Collaborate with sales and marketing teams to create engaging content and promotional materials.
- Attend business meetings, conferences, and events to network with potential clients.
- Maintain accurate records of business development and marketing activities.
- Provide regular progress reports and updates to the team.
- Stay up-to-date with industry trends and best practices.
Qualifications:
- Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
- Ability to work independently and within a team in a fast-paced environment.
- Strong organizational skills with the ability to prioritize and manage multiple tasks.
- Proficient in Microsoft Office Suite; familiarity with CRM software is a plus.
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
“Hustle Mode ON” is something we live by.
We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.
Responsibilities:
- Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
- Work closely with stakeholders to understand their requirements and translate them into technical solutions
- Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
- Collaborate with the team to create and maintain technical documentation
- Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
- Monitor and maintain the stability and performance of the Salesforce environment
- Stay current with new Salesforce releases, features, and tools
Requirements:
- 3 to 7 years of experience as a Salesforce Developer
- Strong knowledge of Salesforce Sales Cloud and Service Cloud
- Proficient in Apex, VisualForce, and Lightning components
- Experience with Salesforce data migration and integration
- Strong understanding of Agile development methodologies
- Ability to effectively communicate with stakeholders and team members
- Salesforce Certified Platform Developer I and II (preferred)
- Having Salesforce CPQ knowledge is strongly preferred
Why Whatfix?
- Stellar Growth
- YoY revenue growth of over 300%
- Doubled the workforce in 2021
- Raised $140 million to date
- Tripled the valuation since 2020
- Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
- Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco
- Recognized by Gartner as a Global Market Leader in the digital adoption space
- Unique Exposure
- With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one.
- Customers at the heart of everything
- Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average.
- Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius.
- Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
- Whatfixers comes first
- Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on
- Glassdoor rating of 4.5%
- 99% approval rate of the CEO
- 2022 Best Tech Startups in San Jose by The Tech Tribune
- LinkedIn - Top 5 startups to Work For in 2020!
- Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience
Trusted by our investors:
- SoftBank Vision Fund2
- Sequoia Capital India
- Dragoneer Investment Group
- F-Prime Capital
- Stellaris Venture Partners
- Cisco Investments
- Eight Roads Ventures
- Helion Ventures
Note:
- We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;
- We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status
- Working with founders and senior leadership to create and continuously refine the activation and engagement strategy for all of company's partners and stakeholders.
- Ideating, planning, executing and tracking RoI for all content, field, and experiential marketing activities.
- Spearheading other marketing channels including social/ digital/ content/ influencer and creating a cohesive marketing strategy.
- Engaging in outreach to influencers and traditional media channels to create brand awareness for company, and to drive non-paid media coverage.
- Defining and driving the progress of critical KPI’s including Net Promoter Score and measures of brand awareness.
- Creating sourcing channels for brands and patrons of company in a cost-efficient way.
- Researching, analyzing and sharing competitive field activation and experiential marketing insights and activity from spending time in the field.
- Collaborating with internal cross-functional teams to run select strategic projects.
What you need to have:
- B.Tech / B.E.; MBA / PGDM
- 4-5 years of experience in managing marketing activities across channels and driving significant RoI from marketing activities.
- Fundamental understanding of integrated, multi-channel marketing concepts and best practices
- Proven expertise in developing, executing, and measuring integrated campaigns
- Experience with organizing events, meet-ups, and conferences is a plus
- Prior startup experience is a plus
- Strong academic credentials from a Tier 1 institution.
- Significant understanding of the fintech and financial services space.
- Bonus: Tier 1 MBA.
- Bonus: Southeast Asian market knowledge or experience.
What’s on offer
- A fast-paced, exciting workplace with a cool vision
- Learning Budgets - We love to support our employees’ efforts to learn, grow, and improve
- Competitive compensation and healthcare
- Health insurance
- Being a top 20 team member in a high growth startup, with room to scale exponentially as we grow
- Equity stock options
- Paid casual off/marriage leaves
Java
Spring BootJava, Elastic Search or Apache Solr
Spring boot and Microservices
4+ Years
Hyderabad or Pan India
Less 30 days
Experience in 3rd Party Integration & migrating data ,Web Services (SOAP and REST)
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Coordinating all communication and discussions with Technology partners, Semiconductor partner, Vendors, and other 3rd party companies
- Coordinating technology evaluation by various teams Software, Hardware, Quality Assurance, Product Managers and Management team
- Performing market research, exploring ideas by working closely with various departments, and coming up with new innovative features and architectures
Desired Candidate Profile
What you need to have:- BE, BTech, ME, MTech– E&C/CS
- Experience of 6-8 years
- Potential to grasp new technologies
- Experience in Consumer-lifestyle companies
- Good understanding of any of the product categories including Hearables (TWS, Neckbank, Headphones), Wearable (Band, Smartwatches), Alexa Speakers/Voice Assistant, Soundbars, and any other consumer electronics products
- Excellent written and verbal communication skills
- Strong sense of duty and initiative
PythonDjangoFlask• Design, implement, and extend core platform services and APIs to enable new
products and features to be built.
• Provide technical contribute to the core team that powers our backend services for
millions of concurrent users.
• Build and own the core systems that form the architecture of our backend services
from api gateways, service observability and inter-service communications to higher
level business components like identity, therapeutic engine, and analytics systems
just to name a few.
• Drive the qualitative aspects of the backend services, like performance, scalability,
observability, reliability and security and so on.
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