Change Management

Exp: 0 -2 Years

Salary: ₹12,000 - ₹18,000 per month

Location: Pune

Requirements:

• Proven experience in telecalling, sales, or customer service is preferred.
• Excellent verbal communication skills.
• Strong persuasive and negotiation skills.
• Ability to build rapport and maintain positive relationships over the phone.
• Goal-oriented and self-motivated with a track record of achieving targets.
• Basic computer literacy and comfortable using CRM systems.
• Strong organizational and time-management skills.
• Ability to handle pressure and work effectively in a fast-paced environment.

Job Purpose

We work in the latest technology, and our foundations are data structures, algorithms, solid logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and ensuring their code is the most efficient.

You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.

You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.

Key Areas of Responsibility

Core development. Ready to participate in the designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.

Desired Candidate Profile

Essential Skills 

• Reliable, Accountable, and Trustworthy
• Ability to understand software requirements based on a wireframe/program specification
• Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
• Effective communication skills to ensure smooth coordination of tasks with the Team Leader.
• Knowledge of MongoDB, MySQL, and PL/SQL is a plus
• Familiarity with ML, TensorFlow, and Keras is a plus
• Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is a plus.
• Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable.
• Must Solve The Following

To consider you for the current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you cannot solve this, please do not apply.

Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, please verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Mandatory skills 

1. Singleview 
2. Experience in C++, Python & Perl
3. Broad understanding of UNIX operating environment

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.

Soft Skills required :

- Should be self-motivated and self-driven

- Ability to work with team members across the globe

- Excellent interpersonal and written communication skills

- Ability to define, implement and work to a schedule

- Good time management skills

• Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries.
• Create timely and engaging content optimized for platform used and intended audience.
• Monitor sites for customer service opportunities and initiate conversations on behalf of the client.
• Be happy, smile, and bring a positive attitude to the office
  (bringing yummy treats to the office is always a bonus too).
• Analyze and report social media actions on a monthly basis for successes and new opportunities.
• Create engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc).
• Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts.
• Continue to refine and define our social marketing process.
• Work with teams to create a solid branding message that’s reflected across Atomic marketing materials, social media content and shared by employees

SKILLS & EXPERIENCE

• 2+ years of social media marketing experience (prefer to have account management experience).
• Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more.
• Knowledge of social media and analytics software (Hootsuite, Raven Tools, Google Analytics, Facebook Insights, etc.).
• Working knowledge of social media paid advertising campaigns including Facebook, Linkedin and Twitter.
• Ability to blog about social media on the Atomic website based on research, experience, and relevant social media news.

ADDITIONAL CONSIDERATION FOR…

• Strong understanding of user-generated content management, content marketing and reputation management.
• Strong, professional written and verbal communication skills.
• Strategic content creation and excellent writing skills.
• Ability to work independently and in a team environment.
• Exceptional time management skills including the ability to handle multiple clients with changing priorities.