11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

About the Company

We are hiring for a fast-growing, well-funded product startup backed by a leadership team with a proven track record of building billion-dollar digital businesses. The company is focused on delivering enterprise-grade SaaS products in the Cybersecurity domain for B2B markets. You’ll be part of a passionate and dynamic engineering team building innovative solutions using modern tech stacks.

Key Responsibilities

• Design and develop scalable microservices using Java and Spring Boot
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• Build and manage robust RESTful APIs
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• Collaborate with cross-functional teams in an Agile setup
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• Lead and mentor junior engineers, driving technical excellence
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• Contribute to architecture discussions and code reviews
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• Work with PostgreSQL, implement data integrity and consistency
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• Deploy and manage services on cloud platforms like GCP or Azure
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• Utilize Docker/Kubernetes for containerization and orchestration

Must-Have Skills

• Strong backend experience with Java, Spring Boot, REST APIs
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• Proficiency in frontend development with React.js
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• Experience with PostgreSQL and database optimization
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• Hands-on with cloud platforms (GCP or Azure)
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• Familiarity with Docker and Kubernetes
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• Strong understanding of:
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• API Gateways
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• Hibernate & JPA
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• Transaction management & ACID properties
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• Multi-threading and context switching

Good to Have

• Experience in Cybersecurity or Healthcare domain

Exposure to CI/CD pipelines and DevOps practices

Job Description ReactJs

Our client is looking for talented, enthusiastic software developers who share our passion for

delivering the best user experience.

You will be the right fit, if you have a keen eye for details and high standards for code quality and

efficiency, creating innovative new features and maintaining existing ones.

Responsibilities:

Developing user interface components and implementing them following well-known React.js workflows

(such as Flux or Redux).

Building reusable components and front-end libraries for future use.

Optimizing components for maximum performance across a vast array of web-capable devices and

browsers

Integration of the front-end and back-end aspects of the web application

Requirements:

Experience in developing modern web applications using React and Redux.

Strong proficiency in CSS, JavaScript, including DOM manipulation and the JavaScript object model

Good understanding of Database schema, design, optimization, scalability.

Great communication skills, strong work ethic.

Ownership of the product from start to finish.

Ability to learn new technologies quickly.

Nice to have:

Experience with AWS

Expert level understanding of the HTML DOM and underlying event model

Prior Open source contributions

Experience building responsive designs

What are we?

Llama is a purpose driven startup.

We help people build the inner skills that are critical to have for wellbeing and high performance today!

A unique mindfulness-based behaviour change platform for mental health through workplace wellbeing.

We are building a hybrid learning platform to cater to a broad spectrum of well-being needs by introducing contemplative wisdom practices into the workplace.

All Llamas have some terrific abilities! You will have…

• 1 - 2+ years of experience in full stack development.
• Strong understanding of HTML, CSS, JavaScript.
• Comfortable in working with WordPress, React/Vue, Python, and PHP.
• Worked with multiple of the UI libraries.
• Understanding of version control systems.
• Comfortable in switching different technologies both in front end and back end.
• Good understanding with different types of databases.
• Knows the best practices of the technology, worked on.
• Experienced in using Figma, canva or similar designing tools

All Llamas also have some terrific response-abilities!

For starters you will…

• Develop the current wordpress website.
• Develop the current product ecosystem.
• Co develop AI tools and different integrations for multiple platforms.
• Explore possible technologies to integrate in Llama’s Tech ecosystem.
• Contributes to the open source projects that we use in any form.
• Document the project as you build.
• Utilize Project management tools
• Create training resources for future team members

Job Requirements:       

·        Bachelor’s degree (minimum) in Computer Science or Engineering.

·        Minimum 5 years of experience working as a senior–level Software Engineer

·        Excellent programming and debugging skills in RoR and Python

·        Experience in web development and automation

·        Experience developing on Windows and Linux systems 

Although not required, the following are a plus: 

·        Experience working with Build scripts, Shell scripts, Makefiles

·        Experience with Jenkins and other CI/CD tools

·        Knowledge of RESTful web services and docker

• Manual Testing and Automation Testing (Any tool).
• Good knowledge of UI automation using Selenium
• Writing advanced SQL queries and data validation technique
• Functional Testing
• Experience in Regression testing & Defect life cycle management
• Good Experience of working in an AgiLe
• Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.
• Experience in Api testing
• Experience in Mobile App testing
• Good understanding of SDLC
• Good Communication

Arcana is The Storage Layer for Ethereum with a Privacy Stack for developers to build secure and privacy preserving apps. Users care about privacy now more than ever before and it is becoming a first-class citizen in the modern development stack. Arcana makes it easier for apps to be privacy-focused out of the box.

With Arcana’s privacy stack, developers give control of data back to their users. They can easily integrate our SDK with their apps and use our modular feature blocks for Authentication, Identity Management, Encryption, Access Control, and Decentralized Storage. All of which are secured by and verifiable on the blockchain.

Visit http://www.arcana.network/">www.arcana.network to learn more about us, our backers, and our offerings

Arcana is stack of services to help developers build more secure and privacy preserving apps.

We are looking to onboard a lead for our blockchain engineering team. At Arcana we are building our own sovereign EVM compatible chain with its own set of validators. Security, Scalability and Interoperability are the primary goals of the blockchain and we're looking to put together some of the best minds to achieve this. This is a full-time role and completely remote friendly.

• Experience in managing a team of engineers for at least 2+ years.
• Must have significant experience with Geth (Go Ethereum) or equivalent blockchain nodes and p2p
• Must be proficient with Golang
• Deep understanding of Blockchain, Solidity, Assembly, and the EVM
• Experience in standard software practices including clean code, unit tests and CI/CD
• Knowledge of Rust, Javascript, Typescript or Node.js is a plus
• Active member of the dev community will be a plus (e.g. experience contributing to OSS or EIPs)
• Experience in leading and communicating with remote teams

• We are looking for a Senior SRE with a proven track record of success leading complex cloud-hybrid environments. You will have:
• Strong sense of Being an Owner, Wearing the Customer Shoes, with the ability to Empower Others demonstrated through clear
• communication and collaboration.
• Skills to work independently with multiple global teams, developing, configuring, deploying, and operating our global infrastructure on AWS and on-prem.
• Operational experience in complex distributed and real-time systems, including experience with SLO/SLAs towards high availability,reliability and DR goals.
• DevOps experience in building tools and frameworks, with an understanding of continuous deployment processes.
• Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.
• Experience building and managing systems with tools including Kubernetes, Chef/Ansible/Puppet, Kafka, Docker, and Terraform.

• 5+ years experience in a Software and/or Site Reliability Engineering role
• Experience writing automation code in GoLang, Python or Java
• Experience developing and operating large scale distributed systems with Kubernetes and Docker
• Experience in running real time and low latency high available applications (Kafka, gRPC, RTP)
• Experience running public cloud environments on AWS
• Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
• Bachelor degree in Engineering, Computer Science or equivalent experience
• The ability to lead, partner, and collaborate cross functionally across an engineering organization

Roles and Responsibilities

• PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Handle Team of developers
• Responsible for plugin development, theme integration.
• Responsible for handling a project independently.
• Developing requirements & planning documentation considering the WordPress framework.
• Customizing and publishing content using existing WordPress themes.
• Collaborate with the designing and programming team.
• Communicating with and managing multiple clients.
• Proactively review WordPress components, widgets, and plugins to keep all solutions at the cutting-edge and maintain security.
• Developing, maintaining and optimizing secure, reusable and scalable websites.
• Work closely with Project Managers and other members of the Development Team to develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Communicate to the Project Manager with efficiency and accuracy of any progress or delays Engage in outside-the-box thinking to provide high value-of-service to the clients.

Ideal skills and experience required

• 3+ years experience in PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Leadership quality to run the tech team on website on WordPress, UIs and technical efficiency towards improving and tracking the faults on daily basis and resolving abilities
• Projection towards campaigns from the technical (website) point of view
• Experience of at least 2 international projects.
• Ability to work in an Agile /SCRUM environment.
• Should have problem-solving, prioritizing tasks, and multi-tasking abilities
• Knowledge of consuming and creating Web Services is a plus.
• Good time-management skills.
• Great interpersonal and communication skills.
• Should possess strong knowledge of SEO, Secure sites, WordPress, Web Design
• Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc.
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.