11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Manual Tester with Crew Domain Knowledge

Skill Set/Experience

1.   •       Experience: 5–12 Years

2.   •       Locations: Chennai, Bangalore, Trivandrum, Cochin

3.   •       Notice Period: Immediate to <30 days

1. Very good understanding of airline Crew and Ops business processes
2. Experience in UAT and SIT testing including on-site customer interactions (added advantage).
3. Strong business/testing skills – Use case review, Test case creation (Interface, Functional and UAT and End to End ) , review and execution
4. Basic knowledge of SQL, UNIX
5. Experience in API/Interfaces testing
6. Experience with any of the defect tracking systems.
7. Exposure in using selenium Test Automation tool is added advantage

Job Title: Java Backend Developer 

Location: Bangalore  

Experience: 3–6 years 

Mode: Full-time 

✨ Job Summary 

We are looking for a skilled Java Backend Developer to join our engineering team. You will be responsible for building the backend services and APIs that power our web and mobile applications. 

✅ Responsibilities: 

• Design and develop RESTful APIs using Java and Spring Boot 
• Write reusable, testable, and efficient backend code 
• Integrate databases, caching layers, and data storage solutions 
• Implement security and data protection best practices 
• Monitor and optimize application performance 
• Work with DevOps tools to manage builds and deployments 
• Participate in code reviews and agile ceremonies 

🧠 Required Skills: 

• Strong programming experience in Java 8+ 
• Proficient in Spring Boot, Hibernate, JPA 
• Hands-on with REST APIs, JSON, Postman 
• Solid understanding of SQL and relational databases (MySQL/PostgreSQL) 
• Experience with Maven/Gradle, Git, Jenkins 
• Familiarity with Docker, Kubernetes, or AWS is a plus 
• Understanding of OOP, design patterns, and microservice architecture 

🎓 Qualifications: 

• Bachelor's degree in Computer Science, Engineering, or a related field 
• 3+ years of backend development experience 

💼 Good to Have: 

• Knowledge of NoSQL (MongoDB, Redis) 
• Experience with CI/CD pipelines 
• Familiarity with testing tools like JUnit or Mockito 

• Leads more than one projects end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Manages stakeholder expectations and offers scalable, reliable, performant and easy to maintain solutions.
• Consistently takes well thought technical/design decisions.
• Develops expertise in more than one area and shares knowledge with others. Able to mentor/train people in areas which are new to them.
• Drives people to solve engineering challenges.
• Enjoys high respect of Tech and other cross functional teams.
• Demonstrates effective communication with project team, management and internal/external clients as necessary.
• Surfaces both technical and non-technical team challenges and helps resolve them.
• Champion for SDLC best practices and high-quality standards.
• Significantly contributes in hiring high performance candidates.

• Expert in JAVA, Kotlin, Reactive programming, Asynchronous programming and Dependency Injection. Experience with unit-tests and automation frameworks.
• Familiarity with any architectures like MV*(MVP/MVVM/MVI).
• Strong focus on high-quality mobile UI experiences.
• Operates independently with almost no oversight.
• Is able to apply domain expertise to think critically and make wise decisions for the team, taking into account tradeoffs and constraints.
• Communicates tech decisions through design docs and tech talks.
• Has delivered multiple projects with end-to-end engineering ownership.
• Keeps track of new technology/tools and embraces them as necessary
• 12+ years of experience in a product-driven organization.

Technologies we're working with

• MVP, JAVA and Kotlin, Realm, Firebase Real-time Database, RxJava,Kotlin Coroutines, Dagger and Retrofit.

1. 5 to 10 years of relevant experience in sales for India Market.
2. Candidate should have worked in Solution/Services selling in the past.
3. Testing services sales would be a big plus Should have a good understanding of the India market.
4. Excellent communication (Written and Verbal) and presentation skills.
5. Handling meeting with key clients.
6. Team player , Smart spontaneous and presentable.
   Should be self-motivated, enthusiastic & have Hunter type of attitude Identify, establish and maintain a network of contacts, providing support and ensuring relationships are managed professionally in order to develop profitable and growing business.
   Maintain a detailed knowledge of market and competitive position.
   Should be excellent in identifying new opportunities.