11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Company name: JPMorgan (JPMC)

Job Category:
 Predictive Science

Location: Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru

Job Schedule: 
Full time

JOB DESCRIPTION

JPMC is hiring the best talents to join the growing Asset and Wealth Management AI team. We are executing like a startup and building next-generation technology that combines JPMC unique data and full-service advantage to develop high impact AI applications and platforms in the financial services industry. We are looking for hands-on ML Engineering leader and expert who is excited about the opportunity. 

As a senior ML and GenAI engineer, you will play a lead role as a senior member of our global team. Your responsibilities will entail hands on development of high-impact business solutions through data analysis, developing cutting edge ML and LLM models, and deploying these models to production environments on AWS or Azure. 

You'll combine your years of proven development expertise with a never-ending quest to create innovative technology through solid engineering practices. Your passion and experience in one or more technology domains will help solve complex business problems to serve our Private Bank clients. As a constant learner and early adopter, you’re already embracing leading-edge technologies and methodologies; your example encourages others to follow suit. 

 Job responsibilities 

• Hands-on architecture and implementation of lighthouse ML and LLM-powered solutions 

• Close partnership with peers in a geographically dispersed team and colleagues across organizational lines 

• Collaborate across JPMorgan AWM’s lines of business and functions to accelerate adoption of common AI capabilities 

• Design and implement highly scalable and reliable data processing pipelines and deploy model inference services. 

• Deploy solutions into public cloud infrastructure 

• Experiment, develop and productionize high quality machine learning models, services, and platforms to make a huge technology and business impact 

 Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience

• MS in Computer Science, Statistics, Mathematics or Machine Learning. 

• Development experience, along with hands-on Machine Learning Engineering 

• Proven leadership capacity, including new AI/ML idea generation and GenAI-based solutions 

• Solid Python programming skills required; with other high-performance language such as Go a big plus 

• Expert knowledge of one of the cloud computing platforms preferred: Amazon Web Services (AWS), Azure, Kubernetes. 

• Experience in using LLMs (OpenAI, Claude or other models) to solve business problems, including full workflow toolset, such as tracing, evaluations and guardrails. Understanding of LLM fine-tuning and inference a plus 

• Knowledge of data pipelines, both batch and real-time data processing on both SQL (such as Postgres) and NoSQL stores (such as OpenSearch and Redis) 

• Expertise in application, data, and infrastructure architecture disciplines 

• Deep knowledge in Data structures, Algorithms, Machine Learning, Data Mining, Information Retrieval, Statistics. 

• Excellent communication skills and ability to communicate with senior technical and business partners 

 Preferred qualifications, capabilities, and skills

• Expert in at least one of the following areas: Natural Language Processing, Reinforcement Learning, Ranking and Recommendation, or Time Series Analysis. 

• Knowledge of machine learning frameworks: Pytorch, Keras, MXNet, Scikit-Learn 

• Understanding of finance or wealth management businesses is an added advantage 

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Role Overview

We are seeking a motivated and technically versatile CMS Engineer (IC2) to support our transition from SharePoint to Contentful, while also contributing to the broader CMS ecosystem. This is an excellent opportunity for an early-career engineer to work on enterprise-grade platforms and microservice-based architectures.

Key Responsibilities

·         3-5 years of experience with SharePoint Online and/or enterprise CMS platforms.

·         Familiarity with Contentful or other headless CMS solutions is a strong plus.

·         Hands-on experience with Java, Spring Boot, and relational databases (e.g., PostgreSQL).

·         Exposure to Kafka, Elasticsearch, or similar distributed technologies is desirable.

·         Solid problem-solving and communication skills with an eagerness to learn.

What would you do here

SharePoint to Contentful Migration | Backend + CMS Integration

·         Assist in maintaining and enhancing SharePoint Online content and features during the transition period.

·         Support the migration of pages, documents, and metadata from SharePoint to Contentful.

·         Contribute to the design and development of backend services that integrate with Contentful using Java, Spring Boot, and REST APIs.

·         Write reusable services for content delivery, search indexing (via Elasticsearch), and event processing (via Kafka).

·         Help develop APIs for CMS-based applications that interact with PostgreSQL databases.

·         Troubleshoot CMS-related issues and support testing efforts during platform migration.

We are looking for a Node.js Lead Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

As a MERN Stack Developer / Software Architect, you will play a crucial role in the architecture, development, and leadership of our digital products. You will collaborate closely with cross-functional teams to create exceptional user experiences, while also ensuring the scalability, security, and performance of our applications.

Responsibilities:

• Architecture and Technical Leadership: Design and develop the architectural roadmap for the website and mobile app. Lead and mentor a team of 8-9 MERN Stack developers, providing technical guidance, code reviews, and best practices to ensure high-quality solutions.
• Full Stack Development: Hands-on contribution to the development of complex features and functionalities using the MERN (MongoDB, Express.js, React, Node.js ) stack. Implement robust and maintainable code that aligns with industry standards.
• Scalability and Performance: Collaborate with the team to optimize application performance, ensuring that the platform can handle increased traffic and usage while maintaining a seamless user experience.
• Code Quality and Best Practices: Enforce coding standards, conduct regular code reviews, and implement best practices for software development. Ensure that the team follows coding, testing, and documentation standards consistently.
• Technical Evaluation: Evaluate and adopt new technologies, tools, and frameworks that can enhance the development process and overall product quality.
• Collaboration: Work closely with Product Managers, Designers, and other stakeholders to translate business requirements into technical solutions. Collaborate effectively with cross-functional teams to deliver on time and within scope.
• Problem Solving: Troubleshoot complex technical issues and provide innovative solutions to challenges that may arise during the development lifecycle.
• Continuous Learning: Stay updated with the latest trends, technologies, and best practices in the MERN stack and software architecture domain. Share knowledge and promote a culture of learning within the team.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field. Master's degree is a plus.
• 7-10 years of professional experience in software development, with a strong focus on MERN stack development.
• Proven experience in designing and implementing scalable, high-performance web applications and mobile apps.
• Solid understanding of software architecture principles and design patterns.
• Previous experience in a leadership or technical mentorship role.
• Strong proficiency in MongoDB, Express.js, React, and Node.js .
• Experience with cloud platforms (e. g., AWS, Azure) and DevOps practices.
• Excellent problem-solving skills and a proactive attitude towards addressing challenges.
• Effective communication and collaboration skills.
• Prior experience in the health and wellness industry is a plus.

Job Description

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Key Responsibilities and Must-have skills:

• Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders
• Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services
• Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies and risk management strategies
• Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
• Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)
• Experience with application discovery preferably with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies
• Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc
• Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline
• Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost
• Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution
• Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred
• Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.
• Hands-on Experience with application build/release processes CI/CD pipelines
• Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA

Additional Requirements:

• Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral
• Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice
• Assist Sales and Marketing team in creating sales and marketing collateral
• Write whitepapers and technology blogs to be published on social media and Intuitive website
• Create case studies for projects successfully executed by Intuitive delivery team
• Conduct sales enablement sessions to coach sales team on new offerings
• Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams
• Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings
• Strong passion for modern technology exploration and development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Experience with Multi-cloud (Azure, GCP, OCI) is a big plus
• Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus
• Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus

Job Description - Software Developer (Experienced)

Syook is an established startup with multiple tier-1 clients, headquartered in Bengaluru, working in the B2B space. We're on the verge of international expansion and hence looking for people who want to learn, contribute and grow along with us. If you are someone who enjoys getting your hands dirty and building things from ground up (which also means you learn truck loads), then we have a place for you!

Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!

First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.

Our product stack is MERN (React, Node + Express, MongoDB) and we use React Native on mobile.

We’re looking for someone who has always loved to solve problems and write clean, neat codes with excellent comments, as well as maintain clear documentation. It’s great if you also love getting on the creative side of things and enjoy creating user experiences that are inviting, intuitive and impactful. Designing the layouts of the product, the navigation and the complete look and feel of it could also be something you are involved in. 

Now let’s come to what you need to fit into this role :-

• You primarily identify as a full stack engineer and are comfortable working on the server-side as well as have sound knowledge of frontend.
• You have experience in leading a pod (3+ years) and have engineered a product at scale. 
• You can write non-trivial programs in Javascript/Python. If you don't know either, you can learn a language quickly.
• You can write clean, modular code in either Object-Oriented style or Functional style. 
• You are fluent in using at least one NOSQL DB, preferably MongoDB, but feel free to surprise us.
• You have shipped code to production recently, regularly.
• You are driven and care about doing a good job and improving your craft.
• You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira
• You have high integrity and you are reliable.
• Can lead a highly driven team and galvanize Syook Engineering in the tech community and position the engineering team for growth.
• You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 

Apart from the above it would be a plus if you also have

• Experience with Docker & Kubernetes
• Experience with Kafka
• Open source contributions

A day in your role will involve any of the following (or a combination):

• Lead a pod of 5-6 developers to carry out sprints and develop features
• Be part of product planning with the product manager
• Understand the requirements and give adequate time estimates for the features
• Take the lead in deciding how to build what needs to be built for scale 
• Coordinate with QA for every release and make sure releases are bug free

This list is not exhaustive at all, and you'll have a lot of autonomy over your work.

This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.

1. We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
2. We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
3. Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
4. You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
5. We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
6. We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

1. We're small (~30 people in the company now), so if you like more established companies, it's not (yet) the right time. You'll have to help build our company's culture too.
2. Since we're an established and growing startup, projects and priorities may shift.
3. Our customers love us, and there's a lot we can improve. It's a great place to be, but this means there's some jank. (Nothing too scary! 😃)
4. We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
5. Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.

None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.

1. Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
2. Happy to try things out to validate new features, and move on if they no longer solve a problem.
3. Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
4. Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
5. Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
6. You are driven and care about doing a good job and improving your craft.
7. You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 
8. Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.

Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:

1. You are fluent working with client-side and server side scripting and JavaScript frameworks, in particular Node.js, Mongo.db, React and React Native along with state management libraries like Redux. 
2. You are proficient in understanding of web markup, including HTML5, CSS3
3. You have experience in developing mobile apps and have put it to production
4. You can write non-trivial programs in Javascript.
5. You can write clean, modular code in either Object-Oriented style or Functional style. 

1. You are comfortable with Test Driven Development.
2. You have shipped code to production recently, regularly.
3. You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira.

Apart from the above it would be a plus if you also have

• Experience with Docker
• Open source contributions 

Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.

We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.

We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.

You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.

We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.

You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.

If we're both excited to continue, we'll send along a bunch of information about the company that you can go through on our own time. You'll then have the opportunity to chat with other people in our company to learn more about them and the company.

We'll have another conversation to talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.

This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.

Through this and the next steps, you'll meet more people in the company so we can get to know each other.

Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.

We can choose mutually between several different options:

1. A live pair coding session where we'll work through some problems.
2. Working through similar problems independently as a take home challenge.
3. Presenting any previous work you've done (example: open source, side project, or even another interview you did).

We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.

If you're excited to learn more, you should apply for the job pronto. If we think you might be a fit, we'll respond really fast. Please let us know if you have timing constraints. Regardless, we'll try our best to respect your time along the process.

You can learn more about what we're up to:

1. Our company’s website (https://syook.com">https://syook.com) to learn more about the space we're working in, where we write about how IoT is a gamechanger to build smart factories and workspaces.
2. Check out our social media handles like Facebook, LinkedIn, Twitter and Instagram (https://www.facebook.com/syookapp/">https://www.facebook.com/syookapp/, https://www.linkedin.com/company/syook/">https://www.linkedin.com/company/syook/, https://twitter.com/syookapp?lang=en">https://twitter.com/syookapp?lang=en,   https://www.instagram.com/syookinsite/">https://www.instagram.com/syookinsite/)

If you think you're a good fit here, then we should get talking!! If not, all the best with your job search.

Job Description

Embedded Software/Firmware Design and Development on OS/Non-OS based platform

Necessary system architecture development and implementation

Device, sensor and gateway selection and integration based on industry use case.

Development on Image Analytics and Cloud/Platform integration

Development or integration of Cloud/Platform communication protocol

Technical Documentation and Testing of the developed system

Desired Skills, Knowledge& Experience

B. Tech/M. Tech/MCA with 8-10 years of industry experience

Strong programming skills in C/C++ and Python development in Linux

Experience in device or sensor communication interfaces (wired/wireless, short range/long range).

Experience of microcontroller and microprocessor.

Knowledge of IoT gateway firmware development, container, and OS hardening.

Experience in device communication protocol, Edge computing and processing

Competent in application development for Image processing, transmission, and storage

Good understanding and of programming primitives, data structures, multi-threading and memory management techniques

Strong command over complex sensor and hardware control logic to work seamlessly with edge devices or gateway

Proactive and Self motivated

Strong verbal and written communication skill

• You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
• You have founded/worked in a start-up and have worked in an enterprise environment You have a keen eye for mobile architecture and have led/participated in architectural discussions.
• You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
• You practice test-driven development and you are able to drive agile practices.
• You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
• You have published reusable packages.
• You have worked with building automation, devise farms, multi-target testing.
• You are able to optimize the application for performance and speed.
• You are an excellent collaborator & communicator.
• You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company

Tech Stack

• HTML5 (DOM)
• CSS 3
• Javascript (E6)/Typescript
• React Native/React/Angular/NativeScript/Vue
• In-depth knowledge of how frameworks works
• GraphQL
• Javascript ecosystem
• Linters
• Code formatters
• Transpilers
• Bundlers
• Testing tools(Jest, Enzyme)
• You are comfortable with caching, performance optimization, etc
•  You are comfortable with native mobile development
• Java/Kotlin/Android
• Swift/iOs