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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
React.js
React Native
Go Programming (Golang)
Amazon Web Services (AWS)- 3-7+ years of engineering experience building full-stack applications (ideally in Go and React)
- Strong experience with event-driven architectures, message queues, and distributed systems
- Proven track record managing production databases including schema design and performance optimization
- Deep understanding of security best practices and production deployment strategies
- Experience with cloud platforms like AWS and containerization technologies
- Familiar with self-hosting (we work w on-premises deployment a lot)
- Flexibility to work across multiple languages (Go, Python, React, and potentially Rust)
- [BONUS] You have worked with Electron and are familiar with deploying desktop apps on Windows
About the Role
We are seeking an innovative Data Scientist specializing in Natural Language Processing (NLP) to join our technology team in Bangalore. The ideal candidate will harness the power of language models and document extraction techniques to transform legal information into accessible, actionable insights for our clients.
Responsibilities
- Develop and implement NLP solutions to automate legal document analysis and extraction
- Create and optimize prompt engineering strategies for large language models
- Design search functionality leveraging semantic understanding of legal documents
- Build document extraction pipelines to process unstructured legal text data
- Develop data visualizations using PowerBI and Tableau to communicate insights
- Collaborate with product and legal teams to enhance our tech-enabled services
- Continuously improve model performance and user experience.
Requirements
- Bachelor's degree in relevant field
- 1-5 years of professional experience in data science, with focus on NLP applications
- Demonstrated experience working with LLM APIs (e.g., OpenAI, Anthropic, )
- Proficiency in prompt engineering and optimization techniques
- Experience with document extraction and information retrieval systems
- Strong skills in data visualization tools, particularly PowerBI and Tableau
- Excellent programming skills in Python and familiarity with NLP libraries
- Strong understanding of legal terminology and document structures (preferred)
- Excellent communication skills in English
What We Offer
- Competitive salary and benefits package
- Opportunity to work at India's largest legal tech company
- Professional growth in the fast-evolving legal technology sector
- Collaborative work environment with industry experts
- Modern office located in Bangalore
- Flexible work arrangements
Qualified candidates are encouraged to apply with a resume highlighting relevant experience with NLP, prompt engineering, and data visualization tools.
Location: Bangalore, India
React.js
Javascript
Redux/Flux
HTML/CSSJob Description ReactJs
Our client is looking for talented, enthusiastic software developers who share our passion for
delivering the best user experience.
You will be the right fit, if you have a keen eye for details and high standards for code quality and
efficiency, creating innovative new features and maintaining existing ones.
Responsibilities:
Developing user interface components and implementing them following well-known React.js workflows
(such as Flux or Redux).
Building reusable components and front-end libraries for future use.
Optimizing components for maximum performance across a vast array of web-capable devices and
browsers
Integration of the front-end and back-end aspects of the web application
Requirements:
Experience in developing modern web applications using React and Redux.
Strong proficiency in CSS, JavaScript, including DOM manipulation and the JavaScript object model
Good understanding of Database schema, design, optimization, scalability.
Great communication skills, strong work ethic.
Ownership of the product from start to finish.
Ability to learn new technologies quickly.
Nice to have:
Experience with AWS
Expert level understanding of the HTML DOM and underlying event model
Prior Open source contributions
Experience building responsive designs
Job Title: HR Executive.
Reporting: HR Manager
Location: Bangalore (Work from home till further confirmation)
Company URL: http://www.sportzvillage.com">www.sportzvillage.com
About – HR Executive, Sportz Village
We are looking for a bright, and qualified HR Executive to join our team. He/she will be primarily accountable for Onboarding, Documentation, BGV, Employee engagement, Grievance and Exit etc. Ultimately you will make strategic decisions for our company so that we hire, develop, and retain qualified employees.
Key Accountabilities
- Provide People services throughout the employee's lifecycle which includes but not limited to: Onboarding/Off-boarding
- Document verification and Background check for new recruits
- Maintain employee files and records in electronic and paper form
- Co-ordination for Bank accounts, Health Insurance
- Partner with management to develop and implement effective HR policies and practices that will support the strategic growth of the business
- Coordinate training and development programs
- Address employee grievances
- Responsible for pro-active engagement of employees within the Organization through various structured initiatives
- Exit interviews and employee feedback
Requirements
- Bachelors’/Master’s degree in human resources, business administration
- Good knowledge in Labor laws/HR practices
- Excellent communication skills
- High level of empathy, responsiveness, and relationship orientation
- High level of maturity and tact to deal with situations & people
- Proficiency in MS Office
C#
.NETUnderstand the Business requirement and design,develop web application with Web API, C#, OOPS and Entity Framework.
- Design, develop, and unit test applications in accordance with established standards.
- Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
- Analyzing and resolving technical and application problems
- Adhering to high-quality development principles while delivering solutions on-time and on-budget
- Providing third-level support to business users.
- Compliance of process and quality management standards
- Understanding and implementation of SDLC process
Primary Skill
- 2+ years of experience in Web API, C#.Net, OOPS and Entity framework
- Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries
- Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
Secondary Skills
- Experience in analysing existing code and debugging.
- Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
- Proven experience of delivering on-time and with quality
- Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
- Should have experience in developing ERP applications or Database Intensive Data Entry applications.
- Been on a same role for a period of 2 years or more
- Hands on experience of configuration management and version maintenance
- Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.
NodeJS (Node.js)React.jsJavascriptJob Description
Condé Nast has a huge global footprint across 32 countries worldwide with total monthly visitors reaching more than 550 million. We aim to inspire, inform and entertain our audiences through our portfolio of well known brands such as Vogue, Wired, Vanity Fair, Architectural Digest, GQ and many other leading brands.
Condé Nast has operations in America, Europe, South America and Asia.
The company is undertaking the biggest transformation in its history, driving towards expanding both its operations and its reach through diversifying the digital business models for our brands. Major areas of focus will include video and streaming platforms, increasing subscriptions and memberships, growing our events business, and ensuring we maintain a high level of standard on the products we are already proud of delivering to our customers. Migrating and consolidating to a more centralised set of technologies and capabilities that can be easily leveraged by any brand or product experience is also a top business priority.
Engineering is responsible for scaling, building, deploying websites that serve over 500 million users globally. The global engineering team includes Product Engineering, Platform Engineering and Core Engineering.
About Platform Engineering
Our mission is to build modern media platforms to serve our omni-channel experiences for our portfolio of global brands such as Vogue, Wired, Vanity Fair, and Glamour which currently reaches over 500 million monthly users. We need your help to create new capabilities, and strengthen our existing ones, so that our brands can reach wider audiences through engaging digital experiences.
Quality, performance, experimentation, and speed of delivery are all principles at the heart of what we do as a Platform Engineering group. We have strong capabilities in areas such as editorial tooling, content delivery, design systems, advertising and commerce that we will continue to improve and grow. Our vision is to additionally invest in areas such as video, subscriptions, membership, and next generation editorial tools.
Teams are encouraged to explore creative ideas to meet the Product vision, backed by rigorous techniques. That’s why we have been investing in baking in experimentation into our platforms through a/b and multivariate testing. Currently we run hundreds of experiments in production every day!
You will be working alongside international colleagues across US, London, and India. We strongly emphasise cross-functional working through partnering directly with Product, Data, Design, UX and Delivery.
The Role
We’re looking for a React.js and Node.js engineer, with strong js fundamentals to join our team. We ideally hire engineers who are comfortable across the full stack, but we know you'll have a preference about being on the front- or back-end. As long as you're happy to work on both sets of tasks and willing to learn – you should carry on reading!
Our Tech
● Languages and Frameworks, in the priority: Javascript, Node.js, React.js, (Good to have - Ruby, Rails)
● Data: SQL, MongoDB, GraphQL, Elasticsearch
● Deployment: Docker, AWS, Kubernetes
● Source Control: Git, GitHub
How we work
● We take an agile approach to software development and build our software incrementally and responsively to usage, learning as we go.
● Infrastructure as Code everywhere.
● Pairing. We like knowledge sharing and upskilling.
● Remote friendly. We work with engineers across time zones & locations.
● Teams are responsible for their own apps and are on-call for emergencies.
Role and responsibilities
● Working on our collection of Node and Rails apps.
● Working on our front-end web-based apps, using React and other frameworks.
● Shipping features and services to millions of customers, multiple times per day.
● Building scalable and robust software to handle User Generated Content.
● Collaboratively working with our amazing infrastructure team.
● Mentoring colleagues at every level, and a willingness to be mentored by them
● Supporting your Tech Lead and Engineering Manager in technical decision making, solution design, and estimations.
● Pairing with members of your team to identify the most optimal solution. Regularly conducting code reviews to ensure high standards of engineering quality in the code that we write.
● Working within a cross-functional team that includes designers, business and product leads, UX engineers, and others.
● Designing and monitoring metrics and logs. We use Kibana, ElasticSearch and Datadog extensively, but as long as you’re aware of how important observability is, we don’t mind what tools you may have used in the past.
● Taking part in our 24/7 “On Call” rota to troubleshoot any major operational issues out of hours. Teams are responsible for their own apps availability and reliability.
About you - Essential skills
● You have a BE / BTech or equivalent experience
● You’re a software engineer.
● Expert knowledge of JavaScript, Node.js, and browser technologies.
● Expert understanding of React.js or other comparable framework and JavaScript testing frameworks and test-driven development.
● Working understanding of Cloud Native architecture, containerisation, Docker, AWS, CI/CD, and DevOps culture.
● Practical experience in the use of leading engineering practices and principles.
● Practical experience of building robust solutions at large scale. We serve traffic in the many millions every month so our products need to scale seamlessly to meet our customer demands.
● Appreciation for functions of Product and Design, experience working in cross-functional teams.
● You’ll try to make the codebase nicer for the next person that visits it.
● You’re someone who’ll own every step of the development process; from refining tickets to shipping the code to production.
● You’ll do your best, and ask for help when it’s needed.
● You have an interest or desire to learn about every part of the stack; from the latest JavaScript standards, to GraphQL, to accessibility, and the infrastructure we deploy to.
● Someone who can communicate in a variety of media (through Slack and in person) effectively within their team, outside of their team, and with people in our product and design families, to even our users.
● Able to effectively communicate technical concepts to different audiences.
● Business proficiency in spoken and written English.
About you - Desirable skills
● Experience of working with international teams across multiple time-zones and a willingness to accommodate those time zones with flexible working hours (with an expectation that your team members will do the same for you)
● Mentoring and/or management experience
● Knowledge of and interest in continuous integration, testing strategies, design systems, software architecture, distributed computing, protocol design, data and analytics, user experience, accessibility, internationalisation, scalability and web performance.
● Experience and/or interest in working with digital advertising
● Experience and/or interest in working in publishing
● Experience and/or interest in working with Fashion
● Proficiency working with a variety of third party APIs and developer tools
Scalawe are looking for candidates who have good experiance with
BI/DW Experience of 3 - 6 years with Spark, Scala, SQL expertise
and Azure.
Azure background is needed.
* Spark hands on : Must have
* Scala hands on : Must have
* SQL expertise : Expert
* Azure background : Must have
* Python hands on : Good to have
* ADF, Data Bricks: Good to have
* Should be able to communicate effectively and deliver technology
implementation end to end
Looking for candidates who can join 15 to 30 Days and who will avaailable immeiate.
Regards
Gayatri P
Fragma Data Systems
PHP
MongoDBResponsibilities:
- Execute full lifecycle software development
- Develop, designed well efficient code
- Integrate software components into a fully functional software system
- Fully adaptive to the technology needed for the current project
Requirements:
- Bachelor/ Master degree from good college.
- Strong knowledge of algorithms, data structure
- Understanding object-oriented programming
- Excellent knowledge of PHP, Mysql, SQL. NoSQL, Mongodb
- Ability & Readiness to work with any technology
- Familiarity with software development methodology and release processes.
- Strong problem-solving skills and excellent communication skills.
- He/she should have minimum 3 years working experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.
It's a two decade old company and one of the leading company
NodeJS (Node.js)Javascript
AngularJS (1.x)
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