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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
Experience: 2 to 5 Years
Location: Bangalore
About the Role
We are seeking an Automation Test Engineer with 2–5 years of experience in automation testing using Playwright with TypeScript/JavaScript. The candidate will be responsible for building and maintaining automated test scripts, ensuring application quality, and collaborating closely with cross-functional teams.
Key Responsibilities
- Hands-on experience with Playwright
- Strong knowledge of TypeScript/JavaScript
- Experience in web automation testing
- Understanding of QA processes and Agile methodologies
- Familiarity with Git and CI/CD pipelines
About Moolya
Moolya is a trusted software testing partner to several industry leaders and cutting-edge startup companies in India and abroad. We have actively invested in the startup ecosystem to nurture the quality of their products, by learning and translating the experience that we have gained from working with startups that went on to become billion-dollar behemoths themselves. Our enterprise customers love the "startup way of testing" that we bring to their enterprise IT teams - it makes them more agile, innovative, result-focused, and cost-conscious. Our customers are spread across India, USA, UK, UAE, Australia, and Indonesia.
We love complex testing challenges across technologies viz. web, cloud, mobile, wearables, Internet of Things, Bots, AI, Enterprise Apps, Packaged Software, and Platform Implementations. Our expertise spans consumer-centric industries such as eCommerce, Payments & Wallets, Banking, Retail, Media, Healthcare, and Lifestyle.
For more information about Moolya, visit us at https://moolya.com
Experience on Kotlin Server ( Programming ).
React Native - Android Dev.
BeBetta is a social sports betting platform based in India, redefining the way fans engage with sports. BeBetta offers a gamified sports betting experience, allowing users to bet on live matches, challenge friends, and win rewards—all without spending real money. Our platform is designed to foster a passionate community of sports enthusiasts, enhancing the excitement of every game.
Summary:
Are you a sports fan eager to break into the exciting sports engagement space? As an Intermediate Android Developer at BeBetta, you'll gain invaluable experience building a rapidly growing app that's changing the way fans experience their favorite games.
Responsibilities:
• Implement new features and enhancements, working closely with senior team members.
• Collaborate across design, product, and engineering teams to create intuitive and engaging user experiences.
• Proactively identify and resolve performance bottlenecks and code issues.
• Stay up-to-date on emerging Android development trends and technologies.
Qualifications:
• 2+ years of experience developing Android apps using Kotlin and Java.
• Solid understanding of Android UI frameworks, layouts, and best practices.
• Experience with RESTful APIs and data handling.
• Familiarity with version control systems (preferably Git)
• A keen interest in sports and a desire to build fan-centric features.
It is a venture-backed (two global mega VC funds) social commerce enabler that is helping DTC brands succeed by harnessing the power of consumer networks. Our mission is to decentralize marketing away from low-trust channels such as FB, Google, and large influencers toward the high-trust social networks of everyday consumers.
Founding Engineer:
As a Founding Engineer, you'll be responsible for designing, building, and launching our product to customers. Specifically,
● Since our team is lean and we plan to keep it that way - you’ll be one of the first five engineers in leading the zero-to-one journey of a product our customers are hungry for
● Lead technical design and implementation of the frontend and backend of the product with coaching and mentorship from world-class technical architects
● Have knowledge of (or learn) how to work with Shopify’s CLI
● Iterate quickly to create delightful user experiences, working closely with
customers/ design partners
● Help us hire a world-class engineering team in the months ahead
● Our team is currently fully remote (with offices to be opened in Bangalore and Mumbai over next few months) and cross-border across San Francisco, Boston, and India - help us cultivate a remote-first, inclusive, diverse, and friendly culture
● Work directly with the founders with an ownership mindset
Skills and Experience:
● Prior experience working with backend tech stacks (e.g. Spring Boot, Ruby on Rails, Django, Laravel)
● Experience with service service-oriented architecture, writing REST APIs, unit testing, and architectural design
● Understanding of modern web stacks and architecture (HTTP, REST, GraphQL, WebSockets)
● Experience with SQL and NoSQL databases and other technologies (e.g. Mysql,Redis, Kafka)
● Prior experience working with frontend tech stacks (e.g. React, Angular, Vue.js)
● Prior experience working with frontend UI frameworks (e.g. Bootstrap, Tailwind CSS)
You have 3 to 14 yrs of software engineering & product delivery experience with strong
background in datastructures & algorithms
• You’ve proven software development credentials having successfully built complex
products
• You are experienced with one or more general programming languages (e.g. Java, C/C++,
Go). Ability to learn other coding languages as needed.
• You’ve proven software development credentials having successfully built complex
products
• You have a strong foundation in the fundamentals of computer science, with familiarity in
data structures, algorithms and a strong command of object-oriented principles.
• You have experience in one or more of the following areas: Server Backend, Distributed
and Parallel Systems, Full Stack Development (frontend and backend), Scalable Enterprise
Platforms and Applications, Application Security and Incident Management, Android,
iOS, and Machine Learning.
• You have a spark that separates you from the crowd and ability to think out of the box and
on your feet
• You possess multi-dimensional skills that make you a valuable co-worker in a fast,
changing and ambiguous environment
• You have the ability to learn other coding languages as needed real quick
• You are comfortable in working with a team that deals with ambiguity every day
We're looking for team players with natural product intuition who can help us build solutions
for our world-class Learning & Assessment platform (edulastic.com).
As a Backend Developer you will be responsible for the server-side of our web applications
and you will work closely with our engineers to ensure the system consistency and improving
user experience.
Role and Responsibilities
- As an experienced backend developer, your primary focus will be the development of all
server-side systems
- A basic understanding of front-end technologies is necessary as well. You will test, secure
and deploy your code
- Knowledge of Node.js is a must along with a server-sideframework
- Strong proficiency in JavaScript
- Writing reusable, testable, and efficient code
- Experience and proficiency integrating with RESTAPIs
- Understanding of scalable computing systems, software architecture, data structures,
and algorithms
- Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
- Should be willing to work in a very fluid startup environment and take complete ownership of
the assigned responsibility
Skills Required:
- At least 2 years of experience developing Backends using NodeJS should be well versed
with its asynchronous nature & event loop, and know its quirks and workarounds.
- Good knowledge of MongoDB or any other NoSQL
Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience developing and deploying REST
APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Should be a fast learner and a go-getter without any fear of trying out new things Preferences.
We are looking for a Python Automation tester for one of our premium clients in Bangalore.
Experience: 5+ years of overall experience in testing with 3+ years of relevant experience in Python automation testing.
Location: Bangalore preferred
Good experience in programming Microsoft C# (preferred) and/or Visual Basic.NET, ADO.Net, and ASP.Net 2.0, .Net 4.5 framework or .net core 2.1 and above
Must have experience In SQL and Agile/Scrum
Nice to have experience in AWS or Azure
Out of which, an experience of 1 to 2 years in Spring Boot and Microservices is mandatory
Need to have an experience working on Digital Domain or E-Commerce Domain or Travel Domain
Strong experience with Java 8, Spring and Spring Boot, Spring MVC, Spring Data
Working experience on Microservices
Version Control: Git
Strong understanding of functional/reactive programing, OOP, design
Experience on Docker and Kubernetes.
SDLC: Working experience in Agile methodology
Strong written and verbal communication skills
Strong Interpersonal skills and Time Management skills
Immediate Joiners Preferred
Within maximum 30 days notice period can also apply
Currently remote working, however, post pandemic, candidates need to relocate to any of the location given above


