11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

Requirement

Position : Sr React Js Developer
Location : Bangalore
Experience :  MIN 4  years
Mandatory skills :
Reactjs, Javascript, Redux
NP : Immediate to 15 days
Ctc : As per company norms

Snr Web developer (New)

Knowledge in react JS, Javascript, HTML, CSS

Understanding of advanced hooks, redux, saga concepts, context API

Advanced understanding of ES6, ES7 JS, advanced javascript and typescript features

Understanding of coding practices, best practices, architecture

Understanding of advanced concepts in reactJS like observables, interceptors, code splitting, performance enhancement and SEO

Regards
sunitha,
HR Executive

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Qualifications

• 4+ years of professional software development experience

• 4+ years of object-oriented Java / J2EE development

• Full SDLC experience (requirements gathering, architecture, development, QA, etc.…)

• Experience with Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring

• Experience with SOAP / REST web services

• Knowledge of SQL

• Knowledge of No SQL concepts, understanding of Solr, Redis and Mongo DB is desirable

• Understanding concepts of CDN & Content Management

• Must have worked on any one messaging solutions

• Bonus Points for micro service design and development experience

• Bonus points for any mobile development experience

• Used Agile methodology

• Experience leading or working with cross geography teams

• Bonus Points for experience working on Unix, shell scripting & Build Systems

• Experience in performance optimization is an added advantage

POSITION

• You will be actively involved during the entire technology development lifecycle. Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.

• Primary role in software development with object-oriented Java

• The customized solutions that you will be architecting and developing will also require knowledge and experience with spring / Hibernate, SOAP / REST, and SQL.

• Ability to learn new technologies quickly and willingness to read and digest large existing source code and take ownership on complex component or subsystem to drive improvements and re-architecture

• Work with a team of amazing developers and designers involved in the design and development of global platforms

• Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms

• Drive the implementation of new technologies which improve our ability to build great customers products. • Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.

QUALIFICATION

• A Bachelor’s degree in Computer Science (or equivalent experience)

• M-Tech or advanced degree a plus

• Hackathon participation and accolades are a plus
Job Role

                                       
Quinbay

Quinbay is an upstart digital platforms and products company with a core focus on disrupting traditional markets and business models with the strength of our innovation driven digital value. We harness the power of our open innovation culture, our unique talent selection approach, the skills and expertise of our people across various industries, domains and technologies and a unique blend of analytics driven strategies for creating future digital platforms.

OPPORTUNITIES: Pursue opportunities in and learning/growth interests in Mobile, product development, product management, Analytics, Machine learning, UI/UX design, DevOps, Automation, Drones, bots and Java / open-source development frameworks and methodologies – on a variety of domains like eCommerce, Logistics and fulfilment, Ecommerce and a whole lot other.
Opportunities to be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.