11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role - Graphic Designer - Branding

Experience Level - 1.5 to 2 years

Location - Bangalore

**Please attach your Behance/portfolio link, so that we can take up your candidature**

Job Overview:

● The job description is very simple and is just 2 worded: Visual Design.

● Design packaging, posters, banners, characters, websites, logos, typography, illustrations and whatever comes your way because we strongly believe that the designs can make or break a brand.

● Hands-on experience in Adobe Creative Suite and Sketch.

● Strong Understanding of Visual Communication principles.

● Ability to interpret client needs and design briefs into actionable designs.

● Excellent interpersonal and communication skills to collaborate with other team members and stakeholders.

Over the last 11 years, Moshi Moshi has worked with over 1000+ Brands across India and Abroad too.

We are looking for people who can keep the creative flame lit.

We are looking at people who have an entrepreneur attitude toward all the work he/she does.

Basically, His/her gut feeling about the design helps the client build a brand.

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years of experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Tamil.

● Should be able to quickly get a thorough understanding of the company's product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Role & Responsibilities

• work with peers in Product, QA, and other Engineering departments;
• coach and mentor team members;
• cautiously drive adoption of new technologies and processes;
• preserve our engineering values of quality, scalability, and maintainability;
• “see around corners” — identify blind spots and prioritize work across teams;
• work with international teams to ensure successful product development and delivery; and
• own the overall architecture and systems engineering for your products.

Ideal Candidate

• exceptional communication and organizational skills;
• experience recruiting for and building software engineering teams;
• the ability to inspire and motivate team members;
• a strong technical background in software engineering and architecture, and experience with modern programming languages and frameworks;
• 6+ years of software development experience; and
• 4+ years of experience managing software teams (as a Team Lead or a Manager) or similar experience as an individual contributor.

Criteria

Mandatory

• Strong Product / Business Analytics profile, with a focus on B2C digital products
• Mandatory (Experience 1): Must have 4+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)
• Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL, Excel, Python, R)
• Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels
• Mandatory (Experience 4): Proven ability to translate and communicate complex analytical concepts into clear, actionable insights for non-technical stakeholders
• Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
• Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.
• Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).
• Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.
• Note: Total years of experience must not exceed 6 years.

Preferred Companies

Scaler, Unacademy, upGrad, BYJU’S, Vedantu, Khan Academy, Toppr, Practo, QISpine, Paytm, Paytm Money, Freo Money, Groww, Zerodha, CRED, Navi, PhonePe, Jupiter, Kuku FM, Hike Messenger, Pocket FM, Dailyhunt, Gaana, JioSaavn, MX Player, Hotstar, Gameskraft, Dream11, MPL, Nazara Technologies, WinZO

MUST HAVE SKILLS

1. Minimum 5 +years of experience in.Net, MVC, and Web API.c#.

2. Minimum 2-3 years of experience in Angular 5, Angular6+.

3. Very good communication skills.

4. Experience with RESTful APIs to connect other backend services.

5. Should have developed more than 2 applications.

6. CI/CD, GIT

7. Good with Threading

8. Experience with performance improvement of applications.

Company Description

Hubler is a NoCode platform located in Bangalore Urban that helps businesses digitally transform and manage every aspect of their business onto a single platform. Our clutter-free app-building platform offers ready-to-deploy apps and app canvas to digitize any business process into mobile and web apps overnight, as well as actionable insights in real-time.

Role Description

This is a full-time on-site role for a Senior Software Engineer (Python) at Hubler. The Senior Software Engineer will be responsible for designing, developing, and maintaining high-quality software applications while working within a team of developers and collaborating with cross-functional teams to identify and develop software solutions that meet client needs.

Qualifications

• 5+ years of experience in developing, and maintaining high-quality software applications using Python
• Must enjoy Coding with Passion
• Strong knowledge of software engineering principles, algorithms, data structures and design patterns
• Experience working with Django, Flask, Python-based web frameworks and Restful APIs
• Experience in database design and management with MongoDB
• Experience in distributed source control, such as Git
• Experience with scrum development methodology
• Bachelor's or Master's degree in Computer Science, or a related field
• Good communication skills, both written and verbal, to facilitate clear communication with team members and stakeholders
• The ability to work in a collaborative team environment with willingness to share skills and knowledge

Full-stack Developer

CAST is the market leader in Software Intelligence. Its unique technology thoroughly examines the structure of complex software systems, with MRI-like precision. It delivers accurate, actionable, and automated views of software architecture, critical flaws, quality grades, sizing metrics, open source usage, and cloud readiness levels. Hundreds of companies rely on CAST for greater objectivity in crucial business decisions, faster application modernization for Cloud, raising the quality and security of their custom software. CAST operates globally with offices in North America, Europe, India, China.

Title: Software Developer

Location: Bangalore

Job definition

Working at CAST R&D means being an important part of a highly-talented, fast-paced, multicultural and Agile team based in Paris (France) and Bangalore (India). The team builds sophisticated source code analysis platform leveraging parsing, control flow, data flow and others mechanisms to fully understand the inner structure of the complex IT Systems developed and used by the Fortune 500 companies.

You, working as individual contributor, will be integrated in Dashboard Teams working on web portals of CAST AIP. Your teammates will be located in India and in France and you will have the opportunity to travel to France every year.
You will collaborate to writing and designing new features and improve existing ones. You will write unit tests and drive code reviews. You will participate into best practices definition and technology watch. Depending on will, skills and experience, you will have the opportunity to take technical lead on topics or projects.

While the domain of CAST is a niche, the position will propose you to work on software that dedicate to company Dashboards and control software, focusing on technical and creative skills.

Profile

• Experience : 3-6 years
• Experience in developing front-end/full stack applications at scale

• Should have experience in any of the front-end framework like React, Angular, BackboneJS, Ext etc and HTML/CSS/Bootstrap .
• Experience in backend technologies like GOLANG, NodeJS, Python, REST web services and Java(OOPS, Collections, DB Access) or any other technology.

• Hands on experience in JavaScript Concepts (OO-JS, Closures, Unit Testing, Module Patterns etc)

• Good to have skills like REST, Bootstrap, UI Components, CI/CD, NoSQL based DB is added advantage.

• Experience with advanced CSS programming using LESS or SASS is a plus.
• Expertise in of server side technologies and SQL/NoSQL is a plus.
• Experience of JavaScript testing frameworks like Karma, Mocha, Jest etc.

• It involves design the software system, Select algorithms, theories or technologies that will be used for BUSINESS Applications
• Contribute to software development design discussions for new features and new product development
• Strong Problem solving skills and ability to troubleshoot applications & environment issues.
• Adaptability, ability to learn faster, Independent, responsible and diligent.
• Good team spirit and interpersonal skills, Excellent Written, Verbal, communication skills, Analytical skills & Business Thinking.

The candidate should have a passion for technology and a flexible, creative approach to problem solving. You are autonomous and take responsibility for your work.

Ideally, you know how to write unit tests and maybe even better write them in TDD. You have knowledge in agile methodologies such as Scrum. You know about GIT and the use of continuous integration tools. You have developed single page JS applications end to end.

Candidate should have a bachelor or Master technical degree or equivalent experience. Strong knowledge in software engineering. Proactive Self Starter, creative thinker in designing, developing and supporting applications. Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process.

Experience in Java (2+ years)

• Experience in SprintBoot(2+years)
• Good Knowledge of Microservice Concept
• Framework: Springboot, Spring Security, JAX-RS, Hystrix, Kafka
• ORM: Spring Data JPA. Hibernate
• Cloud Service: AWS(MSK, S3), Serverless lambda Functions
• Build tools: Maven, Gradle