11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

As a Business Development Associate at Codemonk, you will play a crucial role in driving the growth of our business by identifying new sales opportunities, building and maintaining client relationships, and contributing to the development of sales strategies. This role is perfect for a motivated individual with a passion for sales and technology.

Key Responsibilities:

1. Identify, qualify and reach-out potential clients through various channels including cold calling, emails, and LinkedIn.
2. Build and maintain strong relationships with existing and potential clients to understand their needs and provide tailored IT solutions.
3. Prepare and deliver compelling sales presentations and product demonstrations to prospective clients.
4. Assist in the development and execution of sales strategies to achieve company targets and objectives.
5. Work closely with Tech teams to develop project pitches, estimations, and formal proposals.
6. Maintain accurate records of all lead interactions and activities in CRM systems like HubSpot.
7. Collaborate with cross-functional teams to set client expectations and ensure seamless communication between technical teams and clients.
8. Lead the end-to-end process from initiation to closure of deals, including communication and follow-up with leads via email, phone, virtual, and face-to-face meetings.

Requirement

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 6 months of experience in a business development or sales role, preferably within the IT consulting or software services industry.
• Proven track record of lead generation and conversion, with exceptional verbal and written communication skills.
• Proficiency in CRM systems like Salesforce, HubSpot, and Microsoft Office Suite.
• Strong technical acumen, with familiarity in IT consulting and software services.
• Experience in pre-sales activities, documentation, and negotiation processes is highly desirable.

About the Role:

We are looking for a creative and research-driven Content Writer who can craft compelling and insightful content across multiple formats — from research papers and blogs to B2B/B2C marketing copies and AI-driven storytelling. The ideal candidate should have a flair for writing engaging narratives that simplify complex topics while maintaining authenticity and brand voice.

Key Responsibilities:

• Research, draft, and edit high-quality content for blogs, research papers, articles, and case studies.
• Create B2B and B2C marketing content tailored to specific target audiences.
• Develop AI-related blogs and thought-leadership pieces exploring new trends in artificial intelligence, technology, and innovation.
• Write persuasive and creative copy for campaigns, landing pages, social media, and newsletters.
• Apply storytelling techniques to make technical or complex subjects engaging and easy to understand.
• Collaborate with marketing, design, and product teams to align content with brand goals and strategy.
• Ensure all content follows SEO best practices and maintains consistency in tone, voice, and style.
• Stay updated on industry trends, emerging AI tools, and digital content strategies.

Required Skills & Qualifications:

• Proven experience in content writing, copywriting, or technical writing (preferably in tech, AI, or SaaS domains).
• Strong command over English grammar, structure, and tone adaptability.
• Demonstrated ability to write both research-based and creative content.
• Familiarity with AI tools and content generation platforms.
• Understanding of SEO and keyword optimization.
• Excellent storytelling, analytical, and communication skills.
• Ability to manage multiple projects with attention to detail and deadlines.

Good to Have:

• Experience writing academic-style or whitepaper content.
• Exposure to AI/ML concepts, prompt engineering, or generative AI topics.
• Working knowledge of tools like Notion, Grammarly, Jasper, or SurferSEO.
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Perks & Benefits:

• Opportunity to work with an AI-first creative team.
• Flexible working environment.
• Access to premium writing and AI tools.
• Exposure to global tech and research-driven projects.

• 8+ years of Data Engineering experience
• Strong SQL and Redshift experience
• CI/CD and orchestration experience using Bitbucket, Jenkins and Control-M
• Reporting experience preferably Tableau

• Location – Pune, Hyderabad, Bengaluru

Required Skills & Qualifications

• 4+ years of professional experience in backend development with Python.
• Strong hands-on experience with FastAPI (or Flask/Django with migration experience).
• Familiarity with asynchronous programming in Python.
• Working knowledge of version control systems (Git).
• Good problem-solving and debugging skills.
• Strong communication and collaboration abilities.
• should have a solid background in backend development, RESTful API design, and scalable application development.

Shift: Night Shift 6:30 pm to 3:30 AM IST

Q2 is seeking a team-focused Lead Release Engineer with a passion for managing releases to ensure we release quality software developed using Agile Scrum methodology.  Working within the Development team, the Release Manager will work in a fast-paced environment with Development, Test Engineering, IT, Product Management, Design, Implementations, Support and other internal teams to drive efficiencies, transparency, quality and predictability in our software delivery pipeline.

RESPONSIBILITIES:

• Provide leadership on cross-functional development focused software release process.
• Management of the product release cycle to new and existing clients including the build release process and any hotfix releases
• Support end-to-end process for production issue resolution including impact analysis of the issue, identifying the client impacts, tracking the fix through dev/testing and deploying the fix in various production branches.
• Work with engineering team to understand impacts of branches and code merges.
• Identify, communicate, and mitigate release delivery risks.
• Measure and monitor progress to ensure product features are delivered on time.
• Lead recurring release reporting/status meetings to include discussion around release scope, risks and challenges.
• Responsible for planning, monitoring, executing, and implementing the software release strategy.
• Establish completeness criteria for release of successfully tested software component and their dependencies to gate the delivery of releases to Implementation groups
• Serve as a liaison between business units to guarantee smooth and timely delivery of software packages to our Implementations and Support teams
• Create and analyze operational trends and data used for decision making, root cause analysis and performance measurement.
• Build partnerships, work collaboratively, and communicate effectively to achieve shared objectives.
• Make Improvements to processes to improve the experience and delivery for internal and external customers.
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

EXPERIENCE AND KNOWLEDGE:

• Bachelor’s degree in Computer Science, or related field or equivalent experience.
• Minimum 4 years related experience in product release management role.
• Excellent understanding of software delivery lifecycle.
• Technical Background with experience in common Scrum and Agile practices preferred.
• Deep knowledge of software development processes, CI/CD pipelines and Agile Methodology
• Experience with tools like Jenkins, Bitbucket, Jira and Confluence.
• Familiarity with enterprise software deployment architecture and methodologies.
• Proven ability in building effective partnership with diverse groups in multiple locations/environments 
• Ability to convey technical concepts to business-oriented teams.
• Capable of assessing and communicating risks and mitigations while managing ambiguity.
• Experience managing customer and internal expectations while understanding the organizational and customer impact.
• Strong organizational, process, leadership, and collaboration skills.
• Strong verbal, written, and interpersonal skills.

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Author data services using a variety of programming languages
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centres and Azure regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Work in an Agile environment with Scrum teams.
• Ensure data quality and help in achieving data governance.

• 2+ years of experience in a Data Engineer role
• Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Experience using the following software/tools:
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with relational SQL and NoSQL databases
• Experience with data pipeline and workflow management tools
• Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Understanding of ELT and ETL patterns and when to use each. Understanding of data models and transforming data into the models
• Experience building and optimizing ‘big data’ data pipelines, architectures, and data sets
• Strong analytic skills related to working with unstructured datasets
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores
• Experience supporting and working with cross-functional teams in a dynamic environment