11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

About us:

Optimo Capital is a newly established NBFC founded by Prashant Pitti, who is also a co-founder of EaseMyTrip (a billion-dollar listed startup that grew profitably without any funding).

Our mission is to serve the underserved MSME businesses in India with their credit needs. With less than 15% of MSMEs having access to formal credit, we aim to bridge this credit gap by employing a phygital model (physical branches + digital decision-making).

As a technology and data-first company, tech and data enthusiasts play a crucial role in building the infrastructure at Optimo, and help the company thrive.

What we offer:

Join our dynamic startup team as a Backend Developer and play a crucial role in building robust web APIs, credit risk and underwriting decision engines, third-party tech integrations, data pipelines, and cloud infrastructure.

This is an exceptional opportunity to learn, grow, and make a significant impact in a fast-paced startup environment. We believe that the freedom and accountability to make decisions in system architecture and technical design bring out the best in you — and help us build the best for the company.

What We Look For:

We're looking for individuals with strong proficiency in Python, Django, and RESTful API development. Experience with Flask, FastAPI, or AWS is a strong plus. Beyond skills, we value your attitude - your hunger to learn, take ownership, and thrive both independently and as part of a team.

We encourage picking up new technologies fast, understanding them deeply, and shipping them into production with confidence.

Skills:

>Core Backend

• Python: Strong proficiency in writing clean, production-level Python code.
• Django & Django REST Framework: Working knowledge in building and maintaining server-side applications.
• Flask / FastAPI: Experience building lightweight RESTful APIs is highly valued
• REST APIs: Strong understanding of API design principles; prior experience building or integrating REST APIs from scratch is essential.

>Databases

• Solid understanding of relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB)
• Basic knowledge of query design, database management, and performance optimization.

>Cloud & DevOps

• Basic understanding of AWS (EC2, S3, Lambda, or similar services) is beneficial.
• Familiarity with CI/CD pipelines, server deployments, and cloud infrastructure management is a plus.

>Data

• Understanding of data pipelines and ETL processes is a plus.
• Exposure to dashboarding or data layer tools is appreciated but not required.

>Version Control

• Proficiency in Git — branching, merging, pull requests, and conflict resolution.
• Experience contributing to collaborative codebases is highly valued.

What You'll Work On:

• Design and build backend systems for end-to-end lending workflows — from customer onboarding to loan disbursement — with a focus on credit and risk assessment.
• Develop and maintain REST APIs and rule engines that power straight-through processing for property loans.
• Integrate third-party APIs and services into our core platform.
• Support cloud infrastructure management, including source code repositories, CI/CD pipelines, and deployments.
• Take projects from ideation to production with ownership and accountability.

Other Requirements:

• 2–5 years of industry experience in a backend or software engineering role is required.
• Full-time availability in Bangalore; immediate joiners preferred.
• Strong passion for technology and backend problem-solving.
• Self-motivated, with the ability to work independently and collaboratively in a fast-moving environment.

If you are ready to embark on an exciting journey of growth, learning, and innovation, apply now to join our pioneering team in Bangalore.

Greetings!!

Wissen Technology is hiring for Architect role.

Required:

10+ years of experience in development.

Exposure on any of the backend tech stack.

Must have experience on working with Equity Swaps.

Must have experience on working with Banks.

Open to work from office on Hybrid mode.

Open to work from Bangalore location.

Company Profile:

Website : www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

https://www.youtube.com/watch?v=H_rLmHvlOKg

Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview

LinkedIn: https://www.linkedin.com/company/wissen-technology

•SaaS platform, and from a marketing background preferable.

• Conducting market research to identify selling possibilities and evaluate customer needs.

• Actively seeking out new sales opportunities through calling, networking and social media.

• Designing and implementing marketing plans for the company products.

• Answering to client queries about product specifications and uses.

• Develop relationships with existing customers and keeping touch with them.

• Work with other team members to ensure customer satisfaction.

• Find new business opportunities and customers.

• Contact potential customers to showcase company products or services.

• Use of social media like LinkedIn, after connecting to customers dropping emails like an introductory template or a pdf, scheduling demos and sending proposals and sales.

 •Preferred: Females

• Proficient knowledge of a NodeJS and Express.
• Understanding differences between multiple delivery platforms (such as mobile vs, desktop), and optimizing output to match the specific platform
• Good understanding of server-side templating languages (such as Jade, EJS, Jinja, etc. depending on your technology stack)
• Good understanding of server-side CSS preprocessors (such as Stylus, Less, Sass etc. depending on your technology stack)
• Creating database schemas that represent and support business processes
• Data migration, transformation, and scripting
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Management of hosting environment, including database administration and scaling an application to support load changes
• Understanding of fundamental design principles behind a scalable application
• Good understanding of advanced JavaScript libraries and frameworks such as AngularJS.

• VueJS
• Express
• Socket.IO
• NuxtJS
• MongoDB (3.x)
• Mongoose

• Proven work experience as a Front-end developer
• Hands on experience with markup languages
• Experience with JavaScript, CSS and jQuery
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field

Summary of the role: 

As an Analytics Engineer, you will work closely with internal team members to implement Adobe Analytics/Google Analytics on clients’ websites. In this role, you will use front-end technologies such as HTML, CSS, JavaScript, jQuery to support the development and implementation of web analytics tracking. You will also set up and maintain successful Adobe Analytics/Google Analytics deployments and identify and solve complex and interesting tracking problems. Using JavaScript/jQuery, you will design analytics solutions by understanding the client’s business and online marketing goals, gathering requirements, defining project scope, and providing technical guidance.

Qualification:

• Bachelor’s degree from an accredited university
• Strong technical aptitude and expertise with JavaScript, HTML,CSS
• Expertise in Adobe DTM/Adobe Launch and Adobe Analytics implementation through other tag management solutions

Experience:

• 3+ years of relevant experience in Adobe Analytics implementation using DTM/Adobe Launch
• Web Development experience is a plus as it relates to the development, configuration and implementation of Web Analytics solutions
• Experience with other web platforms like Google Analytics, Tealium, Tealeaf, etc. is a plus

Responsibilities:

• Understand client business requirements and how to map those requirements to specific digital measurement tactics
• Development of documentation, deliverables and solutions requirements for web analytics tracking
• Work closely with account management and development teams to oversee the implementation, configuration and debugging of web analytics code, both on-site and through tag management systems
• Support digital marketing teams (paid search, SEO, conversion rate optimization, digital media, etc.) to implement customized tracking for campaign initiatives

Key Skills:

• Strong understanding of web analytics implementation tools - Adobe Analytics Implementation Experience
• Ability to use Adobe DTM/Adobe Launch to implement changes suggested by web analytics team
• Hands on experience in writing DTM rules and troubleshooting the existing implementations
• Expert-level knowledge in Adobe DTM/ Adobe Launch and Adobe Analytics is a must
• Knowledge and experience in Google Analytics/Google Tag Manager or other web analytics platforms is a plus
• Knowledge of web development technologies - JavaScript, HTML, CSS etc.
• Experience in producing technical specifications, solution design reference documents, reference manuals, developer guides, and/or code requirements
• Excellent ability to read and debug HTML, JavaScript to successfully test tags
• Presents results in a manner that the business partners can understand, ensuring interpretation, appropriate detail and usability
• Excellent written skills and the ability to write for both technical and non-technical users
• Willingness to travel for client discoveries and other off-site meetings
• Experience with developing analytics testing processes
• Ability to effectively communicate with clients and colleagues at all levels

Responsibilities:

• Crawl the internet/intranet for issues people are facing and convert them in to stuctured data that would be consumed downstream.
• Familiar with the software development life cycle (SDLC) from analysis to deployment.
• Comply with coding standards and technical design.
• Adapts structured coding styles for easy review, testing, and maintainability of the code.
• Integrate the developed functionality and/or component into a fully functional system.
• Ensure unit and integration level verification plans are in place and adheres to the great quality of code at all times.
• Actively participate in troubleshooting, debugging and updating current live system.
• Verify user feedback in making the system more stable and easy.
• Work closely with analysts, designers, and other peer developers.

Requirements:

• Bachelor's degree in computer science or equivalent practical experience.
• Understanding of OOPS concepts, Persistence, Threading.
• Good understanding of version control system (GIT).
• Knowledgeable in data structures and algorithms.
• A background in Engineering with sound oral and written communication skills.
• 6+ years of experience working on the server-side.
• Exposure to API designing, scalable architecture, and thorough understanding of systems.
• Great database modeling skills.
• Working knowledge of Databases, both relational (such as PostgreSQL) and in-memory database (such as Redis).
• Good understanding of web stack and how all the pieces fit together.
• Experience with open-source projects.
• Experience in designing interactive applications.