11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Operation & Maintanance of Diesel Generator, Lifts, UPS, Chiller, AHU, PAC, Split AC, Cassette AC, Exhausts, LT panels, Electricals DB’s, VFD’s, Projectors, BMS, AV systems, Fire Extinguishers, Sprinkler and Hydrant systems, Air Compressor ,Clean Room

Operations & Maintenance of LT panels, UPS panels, Capacitor panels, Circuit Breakers, DB’s, FAP panels & detectors, WTP, STP

Preventive Maintanance

Preparation of 52-week PPM calendar schedule and following up

Ensure repair and maintenance activities of the facilities

Cross verifying the EB, DG, Water and HVAC bills

Prepare Work requisition, Purchase indent and PO

Coordinating for the AMC and servicing by external agencies

Incident report preparation

Planning for site Annual shutdown for maintenance activities

Preparation of daily, weekly & monthly reports

Preparation of Daily snag lists

Monthly Utility Tracker updating

Responsible for smooth operations of all Mechanical, Electrical plumbing installation

Maintaining Legal & statutory compliance documents

Oversee Housekeeping & Security

Planning critical spares list for all installations as per manufacturer’s recommendations and inventory

Handle small renovation projects from initiation to completion

Handle Internal & External Audit

1)     Aerospace Standard AS9100-D,

2)     Occupational Health and Safety Management Systems ISO 45001

3)     ISO 27001-Information System.

CLIENT : MNC

ROLE: JAVA ARCHITECT

EXP: 11 YEARS PLUS

LOCATION: Bangalore.

CTC: UPTO 28 LPA

NOTE:CANDIDATES CURRENTLY IN BANGALORE ONLY APPLY.

SERVING NOTICE PERIOD UPTO 30 DAYS AND IMMEDIATE JOINERS ONLY APPLY.

CANDIDATE DESGINATION SHOULD BE JAVA ARCHITECT IN WORKING COMPANY

Job description

Responsibilities: Architecture, design and enhancement of moderately complex software resulting in high quality,

software products.

 Lead and guide the software design team with application design and integration.

 Make sure the design is aligned with functional and non-functional requirements for the software.

 Evaluate and recommend tools and technologies for development and make sure a productive development

environment.

 Understand the training requirements of team members to ensure people have necessary skills and

competency for delivering good quality product.

 Make sure team follows best design and coding practices and ensure the final deliverable meets expected

quality.

 Help development team in problem solving and troubleshooting issues.

 Quick understanding of exiting framework/Very good debugging skills to debug existing platform / frameworks

 Strong knowledge in Databases and complex stored procedure understanding.

 Identify technical risk areas and help the team members to solve issues quickly.

 Quickly do the POC investigation and provide the demo to team members to keep the schedule.

 Quickly writing of use cases and minor scenarios, based on that do the estimation and explain the use cases to

team members with development steps.

Desired Skills and Experience

10+ years of hands on experience in Software/Technology Development including architecting and designing software

products.

Must Have:

 Proficiency in web development using Java

 Proficiency in Java spring framework (Spring MVC, Spring boot)

 Proficiency in developing UI using HTML, JSP Servlet, JDBC

 Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)

 Experience in java-script, AJAX, JQuery

 Workflow concepts and development exposure.

 Understanding of Event/command based architecture.

 Proficient in Object Oriented Analysis and Design.

 Troubleshooting design flaws and system bottlenecks.

 Systems thinking, technical acumen, analytical skills and communication skills.

 Testing skills (Unit testing, Integration testing)

 Exposure to one or more software development methodologies (RUP preferred, one full

 Lifecycle preferred)

 Good analytical and problem-solving skills

 Good knowledge in Git and Maven

 Good knowledge in SOA and micro services.

 Experience designing secure software systems.

 Exposure to design tools – Enterprise architect / Rational rose.

 Experience with debugging tools, profiling tools.

 Good leadership and people management skills

 Quality mindset and attention to detail in all aspects of software engineering and development.

 Experience in SonarQube Cube analysis tool.

 Knowledge and experience in MES (Manufacturing Execution System) domain.

Good to have:

 Experience in Rest API development

 Exposure to SCRUM methodology work culture

 Exposure in Azure DevOps

Education

Bachelor / Masters in Computer Engineering, EEE, Electronics & Communication, Information

Technology, Computer Science, Instrumentation or Chemical Engineering

Industry

• Information Technology & Services

Employment Type

Full-time

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Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences. 

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially. 

At Amagi, our CRM Platform is key to our continued growth. The success of our sales, marketing and customer onboarding teams is dependent on the success of our Salesforce CRM platform setup and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Architect, Staff Software Engineer, Software Tech Lead

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Evaluating Salesforce Standard vs Custom solutions and guide the team.
• Lead the Salesforce implementation related to marketing, sales and order management processes.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience in Salesforce development and architecture
• Implementation experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud.
• Hands-on with experience with Apex, Lightning web component and REST API programmatic solutions.
• Strong command of Salesforce best practices
• Strong web development skills (JavaScript, HTML, CSS).
• Experience developing the usage/subscription based billing for SaaS products.
• Salesforce certifications
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Knowledge of Finance & Operations concepts
• Salesforce integration experience with NetSuite, Jira etc.

• Contacting prospective clients / existing customers to inform them about the product using scripts

• Accurately record details of communication with customers 

• Developing and sustaining solid relationships with customers to encourage repeat business

• Answer questions about product features 

• Using sales scripts drive sales and respond to customer rejections

• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Go the ‘extra mile’ to meet customer expectations and perform diligently

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
  • Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.

• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

• As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
• Your primary focus will be the development of server-side logic, building new services and APIs, developing core business logic, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.

Must Haves

• You’ve been building web applications professionally for 5+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Nice-to-haves

• FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. NodeJS, Python, Ruby, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with leading a team of 3+ developers

Apply if

• You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it
• You take ownership
• You’ve an eye for detail
• You’re a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset

Peoplesoft Technical - SSE

Sr.Software Engineer with 5 to 9 years of experience in PeopleSoft

Mandatory:

Good knowledge and minimum 5 years hands-on Technical experience on Application Designer, PeopleCode, Application Engine, Component Interface, Application Package and Integration Broker.

Good Verbal & Written communication Skills

Preferred:

Sound techno-functional and business process conceptual knowledge on Peoplesoft Finance procure to pay modules - AP,GL,PC, AM, PO, ePro, SCMT, Catalog Management & eSettlements.

Experience on reporting tools like BI Publisher, SQR, PS Query, PS Security, and nVision reports will be added advantage.

Worked in Upgrade/ Support/Development projects in PeopleSoft Financials.

Worked on all phases of a project - design, development, testing etc.

Knowledge in mainframes would be an added advantage