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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Senior Social Media Account Manager
Experience Level: 3+ years in Agency set-up
Location: Bangalore, On-site
Job Description:
● Create campaign strategies and monitor the execution to achieve the brand objectives.
● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.
● Develop, implement and manage a brand's social media strategy on a monthly basis.
● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.
● Measure the success of every social media campaign, as per required metrics.
● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.
● Communicate with industry professionals and 3rd party vendors if and when required.
● Provide constructive feedback to the team(copy & design) to achieve desired results.
Requirements:
1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).
2. 3+ years of proven experience in social media management within a client-based agency or
related environment.
3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.
4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.
5. Profound understanding of social media platforms, algorithms, content formats, and best practices.
6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).
Position Title: Sales Associate
Company: YoHo Design
Location: Bangalore
MUST HAVE PRIOR EXPERIENCE IN INTERIOR SALES INDUSTRY- MIN 6 MONTHS TO 1YR.
Overview:
Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.
Key Responsibilities:
1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.
2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.
3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.
4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.
5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.
6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.
7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.
8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.
9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.
10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.
Qualifications:
* Previous experience in retail sales, preferably within the interior design industry.
* Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.
* Passion for interior design and a keen eye for aesthetics.
* Proven track record of meeting or exceeding sales targets.
* Ability to multitask and prioritize tasks in a fast-paced environment.
* Proficiency in using computer software and point-of-sale systems.
* Flexibility to work weekends and evenings as needed.
* Complete Sales background with 2 years experience
Education:
Bachelor’s degree in interior design, marketing, business administration, or a related field preferred.
Job Description:
> Minimum 2 years of relevant experience in residential designing
> Min. 1 Year of experience In modular industry
> Sketchup + Vray/ Enscape
> Clear understanding of capturing the client’s expectations from the space
> Client handling is a must-have requirement
> Fair knowledge of materials/ finishes
> Fair knowledge of ergonomics and design principles
> willing to work in a fast-paced environment
The role is directly linked with revenue collection & Client experience, thus ensuring the projected revenue targets are achieved on time.
Probation duration: 3 months
Working Days: Tuesday to Sunday (Monday fixed week off)
Work Timing: 10:30AM - 7:30PM
How You'll Contribute:
● Redefine Fintech architecture standards by building easy-to-use, highly scalable,robust, and flexible APIs
● In-depth analysis of the systems/architectures and predict potential future breakdown and proactively bring solution
● Partner with internal stakeholders, to identify potential features implementation on that could cater to our growing business needs
● Drive the team towards writing high-quality codes, tackle abstracts/flaws in system design to attain revved-up API performance, high code reusability and readability.
● Think through the complex Fintech infrastructure and propose an easy-to-deploy modular infrastructure that could adapt and adjust to the specific requirements of the growing client base
● Design and create for scale, optimized memory usage and high throughput performance.
Skills Required:
● 5+ years of experience in the development of complex distributed systems
● Prior experience in building sustainable, reliable and secure microservice-based scalable architecture using Python Programming Language
● In-depth understanding of Python associated libraries and frameworks
● Strong involvement in managing and maintaining produc Ɵ on-level code with high volume API hits and low-latency APIs
● Strong knowledge of Data Structure, Algorithms, Design Patterns, Multi threading concepts, etc
● Ability to design and implement technical road maps for the system and components
● Bring in new software development practices, design/architecture innovations to make our Tech stack more robust
● Hands-on experience in cloud technologies like AWS/GCP/Azure as well as relational databases like MySQL/PostgreSQL or any NoSQL database like DynamoDB
Accounting and Compliances
- Responsible for day to day accounting function of the organization
- Responsible for monthly/ yearly book closing
- Responsible for all statutory compliances including TDS, RBI, MCA etc.
- Ensuring adequate controls are in place
- Managing the payroll process
Lender Management
- Accurately calculating the billing amounts
- Managing the invoicing & collection process
Financial Planning and Analysis
- Responsible for the weekly/monthly MIS Reporting – internal as well as investor reporting
- Analysing the variances from the forecasted numbers
Taxation
- Managing the Corporate taxes including the tax audit
- Managing in the Indirect taxes including Goods and Service Tax
Treasury
- Monitoring the day-to-day cash and bank movements to calculate the free cash flows
Job Description:
- Must have knowledge in developing web applications in PHP/MySQL
- Knowledge of Codeigniter Framework/LARAVEL
- Strong knowledge of Core PHP, OOPS and any PHP framework(Codeigniter)
- Strong knowledge of relational databases (MySQL, SQL)
Skills Required:
Excellent Communication skills, Positive attitude, Flexible, Quick learner.
Candidates who have completed training in PHP / Codeigniter Framework
Actively seeks to apply technology to appropriate tasks.
Shows willingness to learn new technology.
Net Developer
- Experience range 2-7 years
- Excellent web development experience in large scale applications
- Experience with Winforms
- Classic ASP, C#, .NET, MVC, SQL, JavaScript Bootstrap, Web API skills are a must
- Strong experience with C#, .NET Core, and relevant design patterns
- Strong MS-SQL query skills
- Knowledge of classic .asp
- Proficiency in front-end development with JavaScript and HTML

Blackhawk Network is a leader in Branded payments.
Primary Qualifications
- Bachelors degree in Computer Science, similar technical field of study or equivalent practical experience.
- Experience: 6-9 years.
- Software development experience in one or more general purpose programming languages including but not limited to: Java, C/C++, Python, Javascript.
- Good technical communication.
- Experience in working with front end technologies and/or front end frameworks like Angular, ReactJS or Vue.
- Experience as an Angular developer for 2+ years.
- Experience in modern JavaScript, HTML, CSS and/or jQuery for at least 3+ years.
- Familiarity with responsive design, modern CSS techniques, best practices for web and/or mobile accessibility.
Responsibilities
- Manage individual project priorities, deadlines and deliverables.
- Design, develop, test, deploy, maintain and improve software.
- Provide technical leadership across features, projects and tools.
- Mentor new and junior engineers to bring them up to speed.
- Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes.
- Work closely with product management, designers, and other engineers.
- Ensure the technical feasibility of UI/UX designs.
The Role
We are looking for full-stack developers with experience in building user interface components for serverless applications using React.
The role involves working with the product management team, understand the business requirements, and take full responsibility of design, development, test and release of the applications.
Requirements:
- Passion for building and delivering great software with a strong sense of ownership.
- 2+ years of experience in building web applications using React with strong CSS skills.
- Independently develop new user-facing features from designs and wireframes
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience with popular React.js workflows (such as Flux or Redux)
- Building reusable components and front-end libraries for future use
Good to have:
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Knowledge of AWS platform and scalable application architecture
- Experience with Build and Release, Agile processes and Estimation/Planning
- Knowledge of CSS pre-processors like SCSS and LESS





