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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
At Exito, we focus on creating bespoke solutions that focus on thought leadership, collaboration, re-education and building new business opportunities. Our conferences and summits reach global markets across the EMEA & APAC regions where we engage with various CXO's and Business Leaders across industries in tech and non-tech spaces.
We are seeking a highly organized and driven Conference Producer to manage the end-to-end production of impactful and successful industry conferences. The ideal candidate will possess a strong understanding of the conference lifecycle, from initial concept development to on-site execution.
This role requires a strategic thinker with excellent project management, communication, and interpersonal skills, combined with a creative flair and a passion for delivering exceptional experiences.
Responsibilities:
Ideation & Market Analysis: Conduct thorough market research to identify relevant and timely conference concepts that address industry needs, align with market trends, and offer long-term relevance. Evaluate potential markets based on industry growth, government policies, and public-private sector synergy. Identify emerging trends and anticipate future industry needs.
Competitive Analysis: Analyze competing conferences to identify their strengths, weaknesses, unique features, content focus, speaker profiles, formats, and sponsor base to ensure our events stand out in the market. Develop strategies to differentiate our events and attract a wider audience.
Value Proposition Development: Define and articulate a compelling value proposition for all stakeholders to emphasize ROI, highlight actionable takeaways, high value networking, career development opportunities, etc.
Market Validation: Conduct comprehensive primary and secondary research to gain a clear understanding of the market, uncover current challenges, identify pain points, and evaluate emerging opportunities to ensure the conference addresses industry needs effectively.
Agenda Development: Develop engaging and informative CXO conference agendas. This includes:
- Securing keynote speakers, industry leaders, thought leaders, and influencers.
- Designing interactive session formats, such as workshops, round-tables, Q&A sessions, and hackathons.
- Incorporating networking breaks, social events, and other opportunities for attendee interaction & experience
Speaker Outreach & Management: Identify, recruit, and manage high-profile speakers, ensuring their expertise, credibility, and compelling insights enhance the program's value. Manage speaker contracts, presentations, and on-site requirements. Build and maintain strong relationships with speakers.
Marketing & Promotion: Work closely with marketing and branding teams to develop compelling marketing campaigns across various channels, including digital marketing, social media, email marketing, and public relations.
On-Site Execution: Oversee all aspects of on-site event execution, including:
- Agenda management and session timing.
- Speaker coordination and on-site support.
- Troubleshooting and problem-solving.
- MC oversight to ensure professional event hosting.
Post-Event Analysis: Conduct thorough post-event analysis to evaluate success, gather feedback from attendees, sponsors, and speakers, and identify areas for improvement in future events. Prepare post-event reports and presentations.
Qualifications:
- Proven experience in conference production or similar field (1+ years preferred).
- Strong understanding of the conference lifecycle and best practices.
- Excellent project management, organizational, and time management skills, with the ability to manage multiple projects simultaneously.
- Exceptional communication, interpersonal, negotiation, and presentation skills.
- Ability to work independently and as part of a team, demonstrating leadership and collaboration skills.
- Strong research, analytical, and problem-solving skills.
- Knowledge of marketing and social media best practices.
- Bachelor's degree in marketing, communications, business administration, hospitality management, or a related field preferred.
Perks & Benefits:
- International Exposure: Opportunity to work on global projects and network with industry leaders.
- Travel Opportunities: Visit different cities and countries as part of event marketing and strategy development.
- Quarterly Commissions and Incentives: Performance-based rewards and recognition.
- Hands-On Training: Continuous learning and development to grow in marketing and project management.
- Diverse Growth Opportunities: Ample opportunities for career growth and advancement.
- Medical Insurance Coverage
Job Type: On-site, 5 day work week
Location: Koramangala, Bangalore
We are seeking a talented and enthusiastic Flutter Developer with intermediate-level expertise to join our team. The ideal candidate will have experience in building cross-platform mobile applications and be proficient in API integration and state management. You will work on exciting projects, creating high-quality, responsive, and scalable mobile applications using Flutter.
Responsibilities:
- Mobile App Development:
- Build and maintain cross-platform mobile applications for iOS and Android using Flutter.
- Write clean, reusable, and maintainable code that adheres to Flutter best practices.
- API Integration:
- Integrate RESTful APIs seamlessly into Flutter applications.
- Handle asynchronous operations, data fetching, and error handling efficiently.
- Use tools like Postman or Swagger to test APIs before integration.
- State Management:
- Implement and manage application state using state management libraries like Provider, Riverpod, Bloc, or similar.
- Optimize app performance by efficiently managing state transitions and updates.
- UI/UX Development:
- Create visually appealing and responsive user interfaces based on designs provided (e.g., Figma, Sketch, or Adobe XD).
- Ensure consistent branding, theming, and animations for a smooth user experience.
- Debugging and Testing:
- Debug and troubleshoot issues across different devices and platforms.
- Write unit tests and integration tests to ensure app reliability.
- Collaboration:
- Work closely with backend developers, UI/UX designers, and project managers to deliver high-quality products.
- Participate in code reviews and team discussions to improve development processes.
Skills and Qualifications:
- Flutter Expertise:
- Experience in building and deploying mobile applications using Flutter and Dart.
- Knowledge of Flutter widgets, layouts, navigation, and animations.
- API Integration:
- Hands-on experience in integrating RESTful APIs and managing API responses (JSON).
- Knowledge of HTTP libraries like http or Dio.
- State Management:
- Experience with state management solutions such as Provider, Riverpod, Bloc, or GetX.
- UI/UX Skills:
- Ability to build pixel-perfect designs based on UI/UX wireframes.
- Experience in theming, dark mode, and responsive layouts.
- Proficient in Version Control:
- Familiarity with Git for version control and collaborative development.
- Good Understanding of the Mobile Development Lifecycle:
- Knowledge of deploying apps to Google Play Store and Apple App Store.
Nice-to-Have Skills:
- Knowledge of Firebase (Firestore, Authentication, Cloud Messaging).
- Experience with local storage solutions like SharedPreferences or Hive.
- Familiarity with CI/CD pipelines for Flutter apps.
- Basic understanding of backend technologies to collaborate better with backend teams.
Experience:
- 1-3 years of experience in Flutter development or a related role.
Job Title: Frontend Developer (React.js)
Location: Bangalore
Job Description:
Company is looking for a skilled Frontend Developer with experience in React.js to join our team at Timely.ai. In this role, you will be responsible for building and maintaining the user-facing side of our web applications. You will work closely with our designers and back-end developers to deliver high-quality, responsive, and interactive web experiences to our users.
Key Responsibilities:
- Develop new user-facing features using React.js
- Build reusable components and front-end libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Collaborate with other team members to design and develop new features
- Stay up-to-date with the latest advancements in front-end technologies and frameworks
Qualifications:
- Strong proficiency in React.js, HTML, CSS, and JavaScript
- Experience with Redux or other state management libraries
- Experience with webpack and other build tools
- Experience with unit testing and end-to-end testing
- Strong understanding of web development principles and best practices
- Strong problem-solving and debugging skills
- Proven ability to work in a fast-paced, Agile development environment
- Strong communication and teamwork skills
- Bachelor's degree in Computer Science or related field or equivalent experience
We offer a competitive salary, benefits package, and an opportunity to work on cutting-edge technologies with a dynamic team. If you are passionate about building great user experiences and want to make a difference in the world, we want to hear from you!
Please apply with your resume and a portfolio of your work
About Us
We offer AI-powered biomechanics analysis to optimize peak athletic performance.. We enhance player development through accessible data and cutting-edge technology, providing clear insights for athletes and their coaches. Our vision is to create a future where AI serves as a powerful tool for athletes of all levels. By providing data-driven insights into biomechanics and facilitating the development of strong technical skills, we aim to unlock potential, reduce injury risk and revolutionize sports training
Job Description:
We are looking for an experienced Flutter Developer to design and develop a high-quality mobile application. The ideal candidate shall have a minimum of 2 years experience in mobile development, proficiency in Flutter, with good knowledge in C++, and desirably understands Computer Vision (CV).
Responsibilities:
- Design, build, and maintain efficient, reusable, and reliable Flutter code.
- Ensure the best possible performance, quality, and responsiveness of applications.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automation.
- Stay up-to-date with the latest industry trends and technologies.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 2-3 years of professional experience in mobile app development.
- Proficiency in Flutter and Dart.
- Strong knowledge of C++ or Java.
- Exposure to Computer Vision (CV) technologies and frameworks.
- Familiarity with RESTful APIs to connect mobile applications to back-end services.
- Solid understanding of the full mobile development life cycle.
- Experience with version control systems, such as Git.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
Preferred Skills:
- Experience with Agile/Scrum development methodologies.
- Knowledge of other mobile development frameworks and technologies.
- Familiarity with cloud services and integration (e.g., AWS, Firebase).
- Experience with CI/CD pipelines.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work on cutting-edge technologies.
- Collaborative and innovative work environment.
- Professional growth and development opportunities.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
As the Sr. Java Developer, you will be responsible for developing cutting edge health-tech applications that include high scale transaction processing, intelligent bot-based programs, and data analytics
What you will do:
- Building components for the companys advanced health-tech platform using Java, Solr, SpringBoot, DialogFlow
- Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively
What you need to have:
- Education: B.Tech with Min. 65% marks
- Expert at hands-on programming in JAVA and J2EE
- Proven expertise in Java interfaces with MongoDB (or similar NoSQL databases) as well as relational databases (MySQL, Postgres, etc)
- Key contributor in atleast one 6+ months development project involving SpringBoot and Hibernate
- Strong understanding of application server infrastructure
- Good working knowledge of Maven-based build systems
- Good understanding of build and deployment pipelines that involve ANT and Jenkins
- Proficient understanding of code versioning tools, such as Git or SVN
- Good knowledge of working on Rest APIs, Webservices
- Excellent problem-solving skills
Desired Attributes
- Hands-on experience with Lucene/Solr
- Familiarity with DiagFlow based chatbot building
- Knowledge of NLP
- Learned AI/ML systems
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
- B.E/B.Tech or any relevant Masters degree from reputed college
- 2 to 4 years of experience with Java / J2EE application development stack
- Experience with: Spring framework(Core, JPA, Security, Boot), Hibernate, Secure APIs using JWT/OAUTH
- Good understanding of OOPS concepts
- Proficient understanding of code quality standards
- Solid experience in design, coding, unit testing and debugging
Good to have: Optional
- Working experience with microservices, sonar, docker, K8s, jenkins
- Knowledge of AWS cloud
We are looking for experienced Full Stack Web Developers. Web Application developer who possesses a passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of our web applications.
Responsibilities
- Design and build scalable, mobile-first web applications
- Collaborate with cross-functional teams to define, design, and ship new features
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Skills
- BS/MS degree in Computer Science, Engineering or a related subject.
- 3 to 5 years of industry experience as a Full Stack Developer with focus in React.js and Node.js
- Experience with Express.js and Node.js is a must.
- Experience with third-party libraries and APIs is required.
- Experience using Google Firebase is an asset.
- Experience in UI/UX design is preferred.
- You should also be up to speed on practices like TDD, CI/CD, and pair programming.
- You should be very comfortable working with Agile, Lean and Continuous Delivery practices -- and love it as much as we do.
- Understanding and playing a part in the entire cycle of software consulting and delivery (ideation, project conception, UX, code, testing, deployment, and around again).
- Working knowledge of the general web application landscape, architectures, trends, and emerging technologies.
- Solid understanding of the application development life cycle.





