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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
Lead generation
( Canadian clients)
Responsibilities-
*Utilize outbound calling techniques to identify and qualify leads
*Asking questions to qualify leads as per clients requirement
*Excellent verbal communication skills
*Knowledge of best practices in sales processes
*Keeping up to date on specifics of the service and informing the client of the same.
*Meeting targets on a regular basis
*Proven experience in outbound sales/lead generation
Location- Koramangala
Timings- 7.30 PM- 4.30 AM
Shift- Monday to Friday ( Sat and Sun fixed off)
Experience-Both freshers and experienced candidates can apply
Job Description:
• Drive end-to-end automation from GitHub/GitLab/BitBucket to Deployment,
Observability and Enabling the SRE activities
• Guide operations support (setup, configuration, management, troubleshooting) of
digital platforms and applications
• Solid understanding of DevSecOps Workflows that support CI, CS, CD, CM, CT.
• Deploy, configure, and manage SaaS and PaaS cloud platform and applications
• Provide Level 1 (OS, patching) and Level 2 (app server instance troubleshooting)
• DevOps programming: writing scripts, building operations/server instance/app/DB
monitoring tools Set up / manage continuous build and dev project management
environment: JenkinX/GitHub Actions/Tekton, Git, Jira Designing secure networks,
systems, and application architectures
• Collaborating with cross-functional teams to ensure secure product development
• Disaster recovery, network forensics analysis, and pen-testing solutions
• Planning, researching, and developing security policies, standards, and procedures
• Awareness training of the workforce on information security standards, policies, and
best practices
• Installation and use of firewalls, data encryption and other security products and
procedures
• Maturity in understanding compliance, policy and cloud governance and ability to
identify and execute automation.
• At Wesco, we discuss more about solutions than problems. We celebrate innovation
and creativity.

We are looking for a Senior Data Engineer with strong expertise in GCP, Databricks, and Airflow to design and implement a GCP Cloud Native Data Processing Framework. The ideal candidate will work on building scalable data pipelines and help migrate existing workloads to a modern framework.
- Shift: 2 PM 11 PM
- Work Mode: Hybrid (3 days a week) across Xebia locations
- Notice Period: Immediate joiners or those with a notice period of up to 30 days
Key Responsibilities:
- Design and implement a GCP Native Data Processing Framework leveraging Spark and GCP Cloud Services.
- Develop and maintain data pipelines using Databricks and Airflow for transforming Raw → Silver → Gold data layers.
- Ensure data integrity, consistency, and availability across all systems.
- Collaborate with data engineers, analysts, and stakeholders to optimize performance.
- Document standards and best practices for data engineering workflows.
Required Experience:
- 7-8 years of experience in data engineering, architecture, and pipeline development.
- Strong knowledge of GCP, Databricks, PySpark, and BigQuery.
- Experience with Orchestration tools like Airflow, Dagster, or GCP equivalents.
- Understanding of Data Lake table formats (Delta, Iceberg, etc.).
- Proficiency in Python for scripting and automation.
- Strong problem-solving skills and collaborative mindset.
⚠️ Please apply only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.
Looking forward to your response!
Best regards,
Vijay S
Assistant Manager - TAG

Should have min 5 years experience in coding.
thorugh knowledge on HOC , Material UI
Implementing complex react components
API Integration.

Developing core infrastructure in Python, Django.
- Developing models and business logic (e. g. transactions, payments, diet plan, search, etc).
- Architecting servers and services that enable new product features.
- Building out newly enabled product features.
- Monitoring system uptime and errors to drive us toward a high-performing and reliable product.
- Take ownership and understand the need for code quality, elegance, and robust infrastructure.
- Worked collaboratively on a software development team.
- Built scalable web applications.
Skills:
- Minimum 4 years of industry or open-source experience.
- Proficient in at least one OO language: Python(preferred)/Golang/Java.
- Writing high-performance, reliable and maintainable code.
- Good knowledge of database structures, theories, principles, and practices.
- Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda]
JOB ROLE: Content Writer
JOB TITLE: Senior Associate, Internal Communications (Junior position)
EXPERIENCE: 4-5 years | LOCATION: Hyderabad/ Bangalore/Gurgaon
We are looking for a content writer to create engaging, high-quality, informative content for a variety of media as part of our Internal Communications team.
Your main duties will include creating informative content, articles and videos. You will also establish and maintain processes and SLAs, and implement systems inline with our communications strategy.
The ideal candidate will be ultra-creative and have brilliant writing, editing and proofreading skills.
WHAT YOU'LL DO DAY-TO-DAY:
Primary responsibilities: Create content for internal campaigns, newsletters, the intranet, emailers, presentations and videos.
- Write: Create engaging employee-centric content (written + video) for internal communication platforms. Research and develop quotes from people, write stories, videos scripts in adherence with editorial style guidelines, and contribute to the newsletters, communities and the intranet.
- Communicate: This role entails providing editing, proofreading, and designing support for HR, Finance and other internal teams to drive campaigns and business communication.
Craft the messaging and program for leadership messages, town halls and webcasts through agenda creation, speaker selection and logistics. - Collaborate: Work cross-functionally in close partnership with Human Resources, Administration, Marketing, Product Management, and Leadership to execute their communication requirements from concept to delivery.
- Manage: Maintain the https://www.simpplr.com/blog/2019/intranet-content-series-fun-intranet-topics-to-engage-employees-for-every-month/">editorial calendar(intranet, blogs, newsletters, etc.). Provide project management expertise in the production of communication materials to support our communication plans and strategies
Secondary responsibilities:
- Analyze: You will collaborate with various teams/employees to develop consistent and engaging content for our social media channels.
- Detect: You will identify opportunities to improve brand positioning on our external platforms.
- Streamline: Establish a more formal system of measurement and evaluation for internal and external communication to help improve performance across the Communications function. Create a system that effectively uses the performance data to deliver valuable insight.
WE'RE LOOKING FOR:
- Qualification: Someone with four to five years of relevant experience with a Master's degree in English literature, journalism, communications, or public relations.
- Expertise: You must possess excellent writing, editing, and proofreading skills, preferably in a corporate environment. You must have the journalistic ability to source stories from employees and have experience managing various corporate communications channels, including corporate intranet and other mediums.
- Interpersonal skills: You need good interpersonal and relationship-building skills to work with external vendors and internal teams. You must also be confident interacting with senior executives and explaining communication techniques.
- Creative skills: You need the creative ability to devise communication strategies in sync with the organization's objectives. Utilize, reuse and recycle existing resources to your advantage.
- Project management skills: You need to be organized and creative. You should be able to manage multiple tasks, prioritize and deliver top-notch quality deliverables on time, adapt and change directions instantly, and be comfortable working in a fast-paced environment.
- Fearless when embracing technology:You should be willing to learn new programs to enhance company-wide communication.
Added Skills:
- Working knowledge of Adobe Photoshop/ Corel Draw and any video-editing software will be an asset.
Get to know us:
- About Netcracker India
At Netcracker, our colleagues power successful digital transformations worldwide for over 250 service providers. We do it with groundbreaking solutions, unmatched services, and market-leading innovation. Gain insights about our mission, core values, culture, and opportunities from our leadership team - https://www.youtube.com/watch?v=6Q8LwRdo2qA">Click here ►
- Visit our https://www.linkedin.com/company/netcrackertech/life/india/">LinkedIn Life page for real-time updates on what happens inside Netcracker- our life and culture.
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Note: Netcracker benefits vary by country and are subject to eligibility requirements.
Netcracker is an equal opportunity employer that is committed to inclusion and diversity.

Different aspects of SEO optimization
- ORM (Online Reputation & Response Management) for the client's account
- live Google Ads projects, keyword research & campaign optimization
- Google my business - handling & optimization
- Hands-on experience in live Social media projects
- preparing daily & weekly client reports Skill
Skill Requirements:
Good command over English both written and verbal
- Good MS Excel skills and exposure to work on Google docs or G-suite
- Focused on delivery - Attention to detail and high on rigor & energy
- Expected to work & contribute individually on modules of a project
- Ability to thrive in a fast-paced environment Basic English literature graduates with an aptitude
for Social Media can also be considered
8-16 years of overall database administration and support/operations experience, with a successful delivery track record.
# Proficient knowledge in MySQL, HANA administration.
#Should have knowledge in setting up DR and HA approaches
#Should have strong Knowledge in Backup & Recovery.
# Should have played a L2 role in current position
# Experience of working in large landscape/environment where multiple database flavors are running.
# Knowledge on Database capacity planning/strategy is an added advantage
# Knowledge & Experience on other database as HANA flavors are added advantage
# Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
# Good understanding of operational framework like ITIL/ITSM.
# Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
# Excellent presentation & communication skills are a must.
2. Build relationships with existing customers
3. Cultivate new leads within the sales territory
4. Travel throughout the territory and visit customers on a recurring basis
5. Use scripts to provide information about products features, prices, demo etc. and present their benefits
6. Maintain records of all sales leads and/or customer accounts
7. Represent the brand during all customer and prospect interactions
8. Educate customers on how products or services can benefit them financially and professionally
9. Monitor the companys industry competitors, new products, and market conditions.