11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

We are looking for a strong Mobile Engineer with backend exposure who can own end-to-end feature development. This is a mobile-heavy fullstack role where you will primarily build scalable mobile applications while contributing to backend services and APIs.

Key Responsibilities

• Design and develop high-quality mobile applications (primary focus)
• Build and integrate RESTful APIs and backend services
• Collaborate with product and design teams to ship features end-to-end
• Ensure performance, scalability, and reliability of mobile apps
• Write clean, maintainable, and testable code
• Participate in architecture discussions and technical decision-making

Must Have Skills

• Strong experience in mobile development (Flutter / React Native / iOS / Android)
• Solid understanding of backend development (Node.js / Java / Python / Go)
• Experience with API design, microservices, and databases
• Good understanding of system design and app performance optimization
• Familiarity with cloud platforms (AWS/GCP)

Good to Have

• Experience working in startup environments
• Exposure to CI/CD pipelines and DevOps practices
• Understanding of real-time systems or scalable architectures

Meet with stakeholders, customers, and project teams to collect requirements, scope projects, and contribute to creative 

and technical concepts 

∙Implement modifications to existing campaigns to accommodate changes in user requirements 

∙Employ best practices in developing, conducting, and interpreting A/B tests and personalization campaigns focused on user 

experience and effectiveness against project goals 

∙Identify areas for improvements and assist in managing projects to implement enhancements to completion  

∙Maintain campaign code in GitHub following established organization standards and development guidelines 

∙Ensure team process to enter and track implementation information including work items, tasks and issue management 

using JIRA 

Tools: 

∙Must have 5+ years minimum experience in building and maintaining web applications. 

∙Must have experience in web technologies HTML5, CSS3, JSON, JavaScript, Web services (SOAP/REST). 

∙Must have Experience in CSS and JavaScript frameworks like Bootstrap, jQuery etc. 

∙Experience with SASS/LESS frameworks. 

∙Experience with source control systems like TFS, GIT etc. 

∙Experience with JavaScript application frameworks such as Angular, React or Vue.js is a plus. 

∙Knowledge of scripting languages and object-oriented concepts. 

∙Experience with Agile / Scrum software development practices. 

∙Excellent troubleshooting and communication skills. 

∙Experience in any content management systems (CMS) preferred but not required. 

∙Ability to work independently and as part of a team. 

∙A/B Testing or Personalization experience is preferred but not required. 

∙Bachelor's degree in computer science, engineering or a related discipline with an information technology focus or 

equivalent experience

• Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.

Requirements:

• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

Job Role

Full Stack Developer (SDE-2)

Job Description

We are looking for engineers who are passionate about solving complex problems and building next generation products for a global customer base & scale.

Job Responsibilities

• Design, build, and maintain high performance, clean and reusable code.
• On Calls Monitoring the performance of live applications and work on optimising them at the code level
• Clearly understand the requirements, designs and convert them into high quality code.
• Identifying and resolving the bugs and enhancing application performance. Performing unit testing on code
• Collaborating with cross-functional teams to define and design new features
• Staying up to date with new mobile technology trends, applications, and protocols
• Develop a highly scalable and secure cloud-based system for collecting health data and performing analytics.
• Document software and features for internal and external engineering teams
• Collaborate with other groups (QC/testing, algorithm developers, etc.)

Skills/ Experience

• 3 to 8 years of experience in developing ecommerce B2B/B2C products/platforms.
• Engineering or Equivalent Bachelor’s degree preferable from top engineering colleges.
• Expertise in Data Structure, Algorithms & System Design
• Expertise In Java/JavaEE/Spring/SpringBoot/HTML/CSS/Angular/React/Vue JS
• Expertise In Database RDBMS/NoSQL (Solr/REDIS/MongoDB/RabbitMQ/Kafka etc)
• Good understanding In GCP/AWS/DevOps/SRE/On-Calls.
• Good understanding of AI/ML/Data Science Algorithms.
• Able to work and thrive in a fast-paced, rapidly changing work environment
• Should have excellent communication skills, with an ability to convey ideas clearly & precisely
• Must have leadership skills & a good team player
• Must be pro-active & a self-starter

Company description

AG, an industry-leading specialist in SAP consulting services, SAP Gold Partner and an SAP Quality Awards Gold Winner, delivers solutions that solve business challenges and understands SAP to an expert level – all reflected by our ISO-Certifications in 9001, 14001 and 45001. We’re proud to employ some of the world’s most talented and best trained SAP and RPA Consultants across all our international locations. Our Consultants have extensive SAP Implementation and ‘real world’ SAP Support experience and are experts in Business Process Enhancements, Data Migration and SAP 3rd Party Application integration. Our solutions are intelligent, practical, based on the latest technology and loved by users. We constantly engage and collaborate with our employees, our partners and our clients, ensuring we maintain our high quality standards and to continue to be innovative across all areas of our business. Helping our employees, partners and our clients to be exceptional has earned AG a place in the Financial Times (FT) 1000 – Europe’s Fastest Growing Companies list 2021.

Headquartered in Slough, UK with offices in Chennai/Hyderabad/Pune/Milan & Aberdeen with teams across Europe and India.

See www.agcapps.com for more details.

Location: Chennai/ Hyderabad/ Bangalore

Position

We are looking for a talented Senior SAP FICO S/4HANA Functional Consultant (Finance & Controlling with PS Experience) ideally with exposure in the Oil and Gas/Energy Natural Resources sector OR Automobile sector with a strong leadership focus. Qualified candidates will work on implementation and support projects. The SAP Finance and Controlling (FICO) Senior Consultant will work with clients to understand their finance business processes and accounting practices, analyzing and translating those requirements to enhance support and facilitate effective solutions, using their business process knowledge and SAP FICO Technical Knowledge. They will assist clients in the implementation, configuration, and support of SAP Functionality. Strong SAP Finance and Controlling skills and S4/HANA implementation experience is required, in areas such as Business Partners, Currency settings, New Fixed Assets, parallel and extension ledgers and Fiori Apps. Additionally, experience of working on an SAP S/4 conversion project, understanding of Central Finance and its application in the HANA landscape would be advantageous as well as experience in Profitability Analysis (COPA), Product Costing, Opentext (VIM), Joint Venture Accounting (JV), or Project Systems (PS) is required. 

Key responsibilities

• Liaise with clients to provide them with full life-cycle project implementation consulting expertise including assessments, blueprinting, configuration, testing, data migration and go-live stabilization.
• Liaise with client to prepare and facilitate assessment/blueprint workshops to analyse clients’ business requirements. Consultant must be able to define the SAP Blueprint by embedding the Business processes and Standard SAP best practices for existing software, hardware, and network provision.
• Examines existing business models and flows of data, and designs functional specifications and test plans for new systems to meet clients’ needs.
• Write detailed functional mapping to SAP applications, functional gap analysis, detailed blueprint design and process documentation, and detailed functional specifications for any custom development. This includes integration points with other SAP modules such as MM (Materials Management), SD (Sales and Distribution) and PS (Project Systems)
• Prepare summary level presentations and facilitate future and emerging state system design and process workshops to obtain client acceptance.
• Perform and/or oversee, configuration of SAP applications, creation of unit test scripts,and execution of unit tests.
• Train client staff on design, application functions and configuration to implement new systems.
• Create and/or support creation of integration/user acceptance test scenarios and scripts, as well as facilitate and provide direct support for user testing.
• Create and/or support creation of Data Migrations scripts and templates, and assist or perform the Data Migration.
• Create and/or support creation of cut over plan, as well as facilitate and provide direct support for production migration and go-live stabilization.
• Provide status updates on assigned work to management and, when required, act as a project manager on small to medium-sized projects. Provide consulting services on both new implementations and existing support projects.
• Complete the necessary training with regards to ISO 9001, 14001 and 45001 and be continually engaged via their work and be more focused and integrated with helping the company succeed in achieving ISO standards of 9001,14001 & 45001 .
• Strive to be aware of processes and procedures to fulfil and adhere to requirements as required under the ISO 9001, 14001 and 45001
• Responsibility for reporting, monitoring measurement, nonconformity and corrective action with regards to ISO 9001, 14001 and 45001

Qualifications/Experience

• Educated to degree level, or relevant accounting or business administration qualification, or applicable work experience would be advantageous.
• SAP S/4HANA implementation experience required. Project references must be verifiable.
• Minimum of 8 years of experience in a full cycle implementation as well as in support projects.
• Experience of undertaking feasibility studies for major IT developments incorporating costs and benefits and present proposals to clients.
• Experience of assisting clients in the implementation, configuration, and support of SAP Functionality.
• Strong communication in English language and good interpersonal skills.
• Ability to multitask and manage multiple deliverables and projects at the same time.
• Must be results oriented, and demonstrate a “can-do” attitude – adaptability, flexibility, and resourcefulness.
• Experience of examining existing business models and flows of data and designs functional specifications and test plans for new systems to meet clients’ needs.
• Experience of working closely with clients to implement new systems. Mentor and/or oversee other consultants assigned to the project.
• Experience in a Utility / Oil & Gas sectors would be an asset. 

MTX Group Inc. is seeking motivated Project Managers to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform, mavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The mavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Eligibility:

• 7-12 Years of Project Management experience
• PMP certification is a must
• Prince2 / CSM is preferred. 

Responsibilities:

• Customer facing role & owns the entire project lifecycle from initiation through closure by establishing a project plan & milestones
• Monitors and manages project financials, scope, and schedule to ensure the project stays on track for assigned client projects
• Drives the implementation of high-quality cloud solutions by closely engaging with all project team members (Tech Leads, Business Analysts, Developers, QA, etc)
• Acts as a primary day-to-day point of contact for the client and the operational aspects of the project
• Facilitates or co-leads with customer project manager on regular status meetings with the project team, sponsors, and all stakeholders
• Generates and distributes weekly status reports to various stakeholders at various forums
• Prepare weekly financial summary and take care of management reporting to track cost and ensure the financial health of the project
• Proactively identify and manage issues/risks throughout the project
• Provides mentoring and guidance to project team members
• Manage project dependencies, represent project in a various cross-project forum
• Procure project team; establish necessary team procedures
• Participates actively in CoEs, Discussion forums, advocates the use of MTX best practices

What you will bring:

• Any recognized Project Management Certification as mentioned in eligibility criteria.
• Hands-on experience in delivering/leading a project delivery
• Expertise in using project management tools like Smartsheets, Lucid charts, Google Apps, MS Office, etc
• Hands-on experience of various software delivery methodologies like Agile, Scrum, Waterfall, etc
• Hands-on experience of basic data tools like Excel, Google Sheets etc
• Understanding of various project contract types like time and material, fixed-price, etc.
• Flexibility to support and meet onshore client expectations
• Should be able to work and support clients located in EST time zones

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

***

Job description

· You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.

· You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable , supportable and demo the software products to stakeholders

· You will investigate issues by reviewing/debugging code, provides fixes and workarounds, and reviews changes for operability to maintain existing software solutions.

· You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, work with cross functional teams to achieve goals.

· You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.

· You will be encourage to actively look for innovation and continuous improvement, efficiency in all assigned tasks.

SKILLS

· Expert knowledge of Java/J2EE/MVC based web development. springboot, Angular will be preferred.

· Hands on coding, you will be working in agile scrum teams.

· Ability to learn latest concepts and willing to learn

· Exposure/ Experience on Spring/ Frameworks/ Unit testing/and working knowledge of RDBMS.

· Strong OOPS concepts.

· Experience in working on Core JAVA, J2EE, JEE.

· Strong experience in frameworks with implementation.

· Experience in designing J2EE application (EJB / JMS / Servlets / JSP / jQuery/ JSON/ JavaScript/SQL)

Qualification: Bachelor's degree in Science/ IT/ Computing or equivalent

Experience: 2 to 4 years of Java Development experience