11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Sizzle is an exciting new startup that’s changing the world of gaming.  At Sizzle, we’re building AI to automate gaming highlights, directly from Twitch and YouTube streams. We’re looking for a superstar Python expert to help develop and deploy our AI pipeline. The main task will be deploying models and algorithms developed by our AI team, and keeping the daily production pipeline running. Our pipeline is centered around several microservices, all written in Python, that coordinate their actions through a database. We’re looking for developers with deep experience in Python including profiling and improving the performance of production code, multiprocessing / multithreading, and managing a pipeline that is constantly running. AI/ML experience is a plus, but not necessary. AWS / docker / CI/CD practices are also a plus. If you are a gamer or streamer, or enjoy watching video games and streams, that is also definitely a plus :-)

You will be responsible for:

• Building Python scripts to deploy our AI components into pipeline and production
• Developing logic to ensure multiple different AI components work together seamlessly through a microservices architecture
• Managing our daily pipeline on both on-premise servers and AWS
• Working closely with the AI engineering, backend and frontend teams

You should have the following qualities:

• Deep expertise in Python including:
• Multiprocessing / multithreaded applications
• Class-based inheritance and modules
• DB integration including pymongo and sqlalchemy (we have MongoDB and PostgreSQL databases on our backend)
• Understanding Python performance bottlenecks, and how to profile and improve the performance of production code including:
• Optimal multithreading / multiprocessing strategies
• Memory bottlenecks and other bottlenecks encountered with large datasets and use of numpy / opencv / image processing
• Experience in creating soft real-time processing tasks is a plus
• Expertise in Docker-based virtualization including:
• Creating & maintaining custom Docker images
• Deployment of Docker images on cloud and on-premise services
• Experience with maintaining cloud applications in AWS environments
• Experience in deploying machine learning algorithms into production (e.g. PyTorch, tensorflow, opencv, etc) is a plus
• Experience with image processing in python is a plus (e.g. openCV, Pillow, etc)
• Experience with running Nvidia GPU / CUDA-based tasks is a plus (Nvidia Triton, MLFlow)
• Knowledge of video file formats (mp4, mov, avi, etc.), encoding, compression, and using ffmpeg to perform common video processing tasks is a plus.
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Ideally a gamer or someone interested in watching gaming content online

Seniority: We are looking for a mid to senior level engineer

Salary: Will be commensurate with experience. 

Who Should Apply:

If you have the right experience, regardless of your seniority, please apply.

Work Experience:  4 years to 8 years

About Sizzle

Sizzle is building AI to automate gaming highlights, directly from Twitch and YouTube videos. Sizzle works with thousands of gaming streamers to automatically create highlights and social content for them. Sizzle is available at www.sizzle.gg. 

Job Description:

• Strong working experience in IOS application development is a must. First-hand experience of native mobile apps using Swift must.
• Experience with Swift, RxSwift, Swift UI, and Unit tests.
• Strong system design and architecture skills - specifically for IOS. Curiosity to tinker around, explore new paradigms and strongest for continuous improvement. Strong problem-solving skills.
• Understanding of network connections, Rest API'sand scheduling. Strong knowledge of security standards (e.g. HTTPS) and privacy standards.
• Idea/experience of the unit and instrumentation testing in IOS. Optimizing app performance and memory consumption.
• Leveraging community libraries to efficiently complete development tasks.
• Debugging apps using simulators and related tooling.
• Persisting data for offline-first apps using databases such as Realm.
• Localizing apps to support multiple languages and regions, vernacular libraries and fonts.
• Familiar with Version control systems such as GIT.

CITRIOT – Job Description for Tech Lead

Responsibilities:

• Determining project requirements and developing work schedules for the team that will be working in a hybrid environment (remote-in person).
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Liaising with team members and managing time effectively to ensure projects are completed to standard in a time-constrained environment of our startup Citriot.
• Identifying risks and forming contingency plans as soon as possible. Be able to update work schedules and performing troubleshooting as required. Example: coming up with an alternative hardware platform or a software tech stack very quickly if one fails or is unable to deliver results, and ensuring that the team is capable of delivering the results.
• Analyzing existing operations and being a mentor towards the interns. Being empathetic towards the employees and resonating well with their level of knowledge and skills; while at the same time encouraging them to achieve more.
• Keeping up-to-date with industry trends and developments (very important).
• Being transparent with the team about challenges, failures, and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders (not required very often, but an important responsibility).

Qualifications:

• Bachelor’s degree in computer science, engineering, or a related field (preferably CS or ECE). The candidate we’re looking for should have a research mindset and can complete projects in strict “startup-friendly” deadlines.
• Experience with Scrum/agile development methodologies.
• 2-5 years experience as a software engineer, firmware engineer or a hardware engineer in lead positions who is familiar with the following software/tools:
  • Experience & expertise in one or more programming languages: Python, JavaScript and C++
  • Experience programming microcontrollers in Embedded C or MicroPython
  • Experience with two or more of the following prototyping environments: Arduino (boards and IDE), Raspberry Pi (headless setup, GPIO programming), Nvidia Jetson/TX1/TX2 boards with setup
  • Strong conceptual knowledge on networking topologies, communication technologies and interfacing protocols (SPI, I2C, CAN, etc.)
  • Have worked on a PCB design project at least once in their career/university
  • Have experience programming embedded boards from either Microchip or STM32 (let us know if you have experience with any others as well)
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills.

If you are interested in the role, we request you to kindly attach a pdf/word file along with your resume(and/or cover letter) mentioning how well you would fit in our company based on the above points.

tl;dr

🤓 An early employee of an experienced team. A lot of impact and opportunities to learn or deepen new technologies like GPT3, Amazon Rekognition, FFmpeg and more.

💰 Fixed Salary + Stock-Options

About

Blend is an AI-driven graphic design tool for entrepreneurs that removes decision making to create professional-grade product catalogs. Entrepreneurs can now create product marketing material in a few seconds to stand out and sell better online. Instead of manipulating pixels, users edit objects. Deep learning models ensure the translation of pixels into objects.

What you'll do

Blend app, an AI-driven design tool, will help its users create stunning designs within seconds.

To help us get to our vision faster, we are looking for an Engineer to join us on our app development front. This developer:

• 👩‍💻 Would work on our Flutter codebase writing cross platform code for both Android and iOS.
• 🎨 Work closely with product and design to create amazing user experiences.
• 🐜 Watch out and fix production issues, and target on running a smooth experience.
• 📈 With the help of the rest of the team, you maintain a great app with few bugs and trustable analytics: KPIs, logs, crash logs, boards.

Above all, you would be the owner of the app side of things. Drive it to success. That will be the goal.

We are tech/langugage agnostic when it comes to developers, so the only hard requirement is to be smart and passionate. That being said, having the skills below will be an advantage:

• Experience working with Flutter and/or Dart
• Experience with React/React Native (makes it easier to pick up flutter)
• Experience with Native app development (sooner or later you might get to a point where you need to write native modules as well)

How we work:

• Team: you are humble, open to challenge, and like to help others grow. The most important is the progress of the team and the product.
• Impact: you can prioritize your time to build what will give users superpowers or wow them.
• Learning: learning and sharing knowledge makes you happy. At Blend, this holds true as a team, with machine learning, and with our users.

Hiring process:

3-steps process:

• Screening call
• Technical Interview
• Cultural fit interview with the founders

• Measure the sales effectiveness efforts using data science/app/digital nudges.
• Should be able to work on the clickstream data
• Should be well versed and willing to work hands-on various Machine Learning techniques

Skills

• Ability to lead a team of 5-6 members.
• Ability to work with large data sets and present conclusions to key stakeholders.
• Develop a clear understanding of the client’s business issue to inform the best approach to the problem.
• Root-cause analysis
• Define data requirements for creating a model and understand the business problem
• Clean, aggregate, analyze, interpret data and carry out quality analysis of it
• Set up data for predictive/prescriptive analysis
• Development of AI/ML models or statistical/econometric models.
• Working along with the team members
• Looking for insight and creating a presentation to demonstrate these insights
• Supporting development and maintenance of proprietary marketing techniques and other knowledge development projects.