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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
About Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more. We recently raised an oversubscribed seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a Software Engineer Intern to join our engineering team in our Bangalore office (currently 5 teammates). We're looking for someone who is an all-rounder, but has particularly exceptional backend engineering skills.
Our ideal candidate has built AI agents at the orchestration layer level and leveraged clever engineering techniques to improve latency & reliability for complex workflows.
You will be working alongside senior engineers on our team who will mentor you and coach you; however we expect strong backend engineering skills coming in.
Responsibilities
In this role, you will have the opportunity to build state-of-the-art AI agents, and learn what it takes to build an industry-leading multimodal, multi-agent suite.
You'll wear many hats. Your responsibilities will fall into 3 categories:
AI Engineering
- Develop AI agents with a high bar for reliability and performance.
- Build SOTA LLM-powered tools for providers, practices, and patients.
- Architect our data annotation, fine tuning, and RLHF workflows.
- Live on the bleeding-edge ensuring that every week, we have the most cutting edge agents as the industry evolves.
Full-Stack Engineering (80% backend, 20% frontend)
- Lead the team in designing scalable architecture to support performant web applications.
- Develop features end-to-end for our web applications (Typescript, nodeJS, python etc).
Requirements
You do not need AI experience to apply to this role. While we prefer candidates that have some AI experience, we have hired engineers before that do not have any, but have demonstrated that they are very fast learners.
We prefer candidates who have worked as a founding engineer at an early stage startup (Seed or Preseed) or a Senior Software Engineer at a Series A or B startup.
Perks of Working at Asha Health
#1 Build cool stuff: work on the latest, cutting-edge tech (build frontier AI agents with technologies that evolve every 2 weeks).
#2 Surround yourself with top talent: our team includes senior AI product leaders from companies like Google, experienced physician executives, and top 1% engineering talent (the best of the best).
#3 Rocketship trajectory: we get more customer interest than we have time to onboard, it's a good problem to have :)
SDE 2 / SDE 3 – AI Infrastructure & LLM Systems Engineer
Location: Pune / Bangalore (India)
Experience: 4–8 years
Compensation: no bar for the right candidate
Bonus: Up to 10% of base
About the Company
AbleCredit builds production-grade AI systems for BFSI enterprises, reducing OPEX by up to 70% across onboarding, credit, collections, and claims.
We run our own LLMs on GPUs, operate high-concurrency inference systems, and build AI workflows that must scale reliably under real enterprise traffic.
Role Summary (What We’re Really Hiring For)
We are looking for a strong backend / systems engineer who can:
- Deploy AI models on GPUs
- Expose them via APIs
- Scale inference under high parallel load using async systems and queues
This is not a prompt-engineering or UI-AI role.
Core Responsibilities
- Deploy and operate LLMs on GPU infrastructure (cloud or on-prem).
- Run inference servers such as vLLM / TGI / SGLang / Triton or equivalents.
- Build FastAPI / gRPC APIs on top of AI models.
- Design async, queue-based execution for AI workflows (fan-out, retries, backpressure).
- Plan and reason about capacity & scaling:
- GPU count vs RPS
- batching vs latency
- cost vs throughput
- Add observability around latency, GPU usage, queue depth, failures.
- Work closely with AI researchers to productionize models safely.
Must-Have Skills
- Strong backend engineering fundamentals (distributed systems, async workflows).
- Hands-on experience running GPU workloads in production.
- Proficiency in Python (Golang acceptable).
- Experience with Docker + Kubernetes (or equivalent).
- Practical knowledge of queues / workers (Redis, Kafka, SQS, Celery, Temporal, etc.).
- Ability to reason quantitatively about performance, reliability, and cost.
Strong Signals (Recruiter Screening Clues)
Look for candidates who have:
- Personally deployed models on GPUs
- Debugged GPU memory / latency / throughput issues
- Scaled compute-heavy backends under load
- Designed async systems instead of blocking APIs
Nice to Have
- Familiarity with LangChain / LlamaIndex (as infra layers, not just usage).
- Experience with vector DBs (Qdrant, Pinecone, Weaviate).
- Prior work on multi-tenant enterprise systems.
Not a Fit If
- Only experience is calling OpenAI / Anthropic APIs.
- Primarily a prompt engineer or frontend-focused AI dev.
- No hands-on ownership of infra, scaling, or production reliability.
You will be involved throughout the product lifecycle, from idea generation, design, and prototyping to execution, and shipping.
You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that solve them.
Desired Skills :
● Total 1+ years of coding experience
● Experience with data structures and databases (SQL or NoSQL)
● Strong coder with proficiency in at least one programming language, such as Java, GoLang or NodeJS
● Ability to learn and work independently and make decisions with minimal supervision.
Role
Being a part of Products Engineering team, this member is expected to work with existing
development team. Key responsibilities of this role include design and development of PHP based applications as per the product roadmap. Coordinate with co-developers and contribute to all phases of the development lifecycle.
Experience
Around 4 years of experience in creating and implementing Web-based products using PHP,
MySQL, Ajax, and JavaScript.
Ability to work in an Agile, fast-paced environment, and learn rapidly.
Bachelor degree in computer science, computer engineering or similar.
Expert in HTML, CSS, JavaScript, JQuery, JSON.
Experience in any PHP framework Laravel, CodeIgniter or Zend.
Writing clean, readable, and easily maintainable code.
Must have knowledge of project/task management tools like Jira,
Familiarity with Version Control Tortoise Bitbucket, Git etc.
Understanding of UI, cross-browser compatibility and web standards.
Good English communication skills, written and spoken.
Able to work with minimum supervision as well as perform under pressure and meet
Deadlines.
Desirable
Experience in working with Agile projects.
LINUX experience would be an added advantage.
Job Description:
WLAN Linux Device Driver development (802.11ax preferred)
- WLAN Debugging
- WLAN Firmware development (802.11ac, 802.11n)
- Networking/Wireless Domain knowledge
- Hostapd, Supplicant
- Cross compiling/porting experience
- Performance optimization & Firmware enhancements
Must have Skills:
- 1-10 years of experience in Embedded Software Design, Implementation and testing
- Good knowledge of C or C++
- Basic knowledge in Scripting (Shell, Perl or Python)
- Proficiency in Problem Solving and Debugging skills
- Excellent team working skills
- Experience with version control e.g. GIT
- Basic experience of working in Linux OS
- Network Drivers
- WLAN Protocol Knowledge – 11n, 11ac
- WLAN Linux Device Drivers
- Hostpad, Supplicant
- WLAN Debugging
- Fluent in English
Desired Candidate Details:
- Design, development, and maintenance
- WLAN Stack development and debugging
- Feature Enhancements, Applications, Tools for SDKs
- Basic module level unit testing, System testing
- Providing support to technical documentation team and field application engineers
- Close collaboration with the Chipset Vendor on the Software Development
- Participations in the Product design and Software Design Documentation – High level / Module level / Low level design
- Troubleshooting software and architectural issues
We are looking for a seasoned Wireless LAN Software Engineer to join our Wireless & Networking team in Chennai, Pollachi, Kochi (Cochin), Gurugram, Manesar, Bengaluru (Bangalore). The candidate must be an experienced Engineer and a good team player, who will work on Wireless software solutions which will enable us to develop the products for our customers quickly with industry leading quality. Working with Embedded Software in agile development projects, you will be responsible for creating and maintaining software of Wireless Access Point and Router Products including Module design, Development, JIRA Updates and Unit testing of the Software that is meeting industry standards, creating demos of the solution and customer support.
Location: Bengaluru or Gurgaon
Salary: Market rate
We need immediate Joiners
1.1 Designation
Engineer, Sr Engineer, Lead and Staff
1.2 Role
Responsible for the software architecture, design, development, testing and documentation for projects. Develop a good understanding of requirements, translate to user stories and tasks, develop the requirements, unit and integration testing and ensuring product quality as per internal and customer’s quality requirements
Responsibilities and Key Result Areas
Primarily responsible for the following:
- Responsible for defining, designing, and implementing common cloud based EMS for Radisys network elements.
- Expected to create innovative solutions in conjunction system architects.
- Key technology themes include cloudification and virtualization knowledge, understanding of building the common platform systems for porting applications.
- Experienced all phases of product life cycle including requirements, design, coding, and testing
- Exposure to software/system Architecture principles and ability to work as part of a team to solve complex technical problems
- Experience in good implementation practices including good design documentation, code reviews, build processes, test automation and debugging skills.
- Knowledge on source control management and system operations. Knowledge on Modeling using higher level design tools is desirable
- Experienced of working in agile scrum teams and understanding of the process to convert the EPICs to user stories and tasks.
- Skill Sets:
- Development experience in embedded systems, Linux, and real-time OS environments.
- Experience in virtualization and containerization of Carrier network functions using tools like –
Openstack, Kubernetes, HELM charts, Open source Message bus, opensource DB like - Mongo, Redis etc.
- Experience in design and implementation of CNFs using Microservices architecture
- Must have worked in the design and development of Telecom EMS/NMS with RAN/FTTH solution is a must.
- Experience with OSS/BSS Integration and deployment in production system
- Hands-on experience in large scale design for EMS and NMS for service based applications, OSS and BSS
- Must have worked in building EMS System Architecture, designs, specifications for service provisioning, OAM and configuration, FCAPS functionality, provisioning and configuration of network elements
- Experience with developing Mirco-services in a container, orchestration, CI/CD based environment
- Experience on any one of the scripting language - Python, Perl, TCL, shell scripting
- Knowledge of a Cloud and software automation tools/framework (chef, puppet, ansible, PowerShell etc)
- Experience in protocols (SNMP/MIB, NETCONF/YANG, SFTP, Syslog, REST/RESTCONF, OF-CONFIG, SOAP)
- Understanding of Network Security protocols like IPSEC
- Understanding of IPv4 / IPv6
- Good programming skills (Java, Spring Boot, GoLang, REST, Hibernate, OSGi, JPA, Ansible playbooks, Perl and Shell scripts)
- Soft Skills
- Good communication skills (written, verbal, presentation and listening)
- Good mentoring skills
- Good demonstration skills and customer interaction
- Active team player & excellent interpersonal interactions skills in a team work environment
- Must have ability to drive and demand result from team, resolve technical conflicts
- Ability to front end big customers / operators with technical and business acumen desirable
Qualification and Experience
- 5 o 12 years of industry experience in EMS and cloud technologies
- Graduate/Post graduate in Computer Science / Electronics Engineering in the relevant field
JD: Should be an expert Angular coder writing high code quality , understanding requirements and implementing them in ever changing customer expectations.






