11+ Spokesperson Jobs in Bangalore (Bengaluru) | Spokesperson Job openings in Bangalore (Bengaluru)

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

JOB DESCRIPTION

Experience: 3-10 years

Required Skills and Qualifications 

Backend: 

• Strong programming skills in Core Java, Java 8+ 

• Experience with Spring Boot, RESTful APIs, Microservices architecture 

• Good understanding of JPA/Hibernate, and SQL/NoSQL databases 

Frontend: 

• Proficient in React.js, JavaScript (ES6+), HTML5, CSS3 

• Experience with Redux, React Hooks, and component-based architecture 

• Familiarity with front-end build tools (Webpack, Babel, NPM)

Key Responsibilities

• Develop and maintain scalable backend services using Core Java / Spring Boot 

• Design and implement responsive, high-quality front-end interfaces using React.js 

• Integrate backend APIs with frontend components seamlessly 

• Collaborate with product managers, architects, and QA to deliver quality software 

• Ensure code quality through unit testing, code reviews, and performance tuning 

• Troubleshoot and debug production issues as needed

Job Description:      

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Team leadership and provide technical leadership to Scrum teams
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

 Qualifications 

At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Certification Mandatory- L1 and L2 a
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

Semi-Qualified Company Secretary

Position: Semi-Qualified Company Secretary (CS)

Location: 50, 12th Main Rd, 4th T Block East, KV Layout, Jayanagar, Bengaluru, Karnataka 560011

Website: https://www.chhotacfo.com/

Employment Type: Full-time / Internship / Articleship

About the Role

We are looking for passionate and detail-oriented Semi-Qualified Company Secretary professionals to join our Compliance & Secretarial team. This role is ideal for candidates pursuing their CS course who wish to gain hands-on exposure to company law, compliance, and corporate governance.

Key Responsibilities

• Assist in company law compliances under the Companies Act, 2013.
• Draft and file ROC forms (MGT, AOC, PAS, DIR, SH, etc.).
• Prepare Board and General Meeting notices, agendas, and minutes.
• Support in annual filings, maintenance of statutory registers, and secretarial records.
• Assist in incorporation of companies, LLPs, and other entities.
• Handle share allotments, transfers, and related compliance.
• Assist in preparation of Board Reports and Annual Returns.
• Research and ensure compliance with SEBI, FEMA, RBI, and other corporate laws (as applicable).
• Liaise with clients, regulators, and stakeholders for documentation and compliance.
• Support the senior CS/compliance team in advisory, due diligence, and corporate governance.

Key Responsibilities

• Design and implement scalable, maintainable, and efficient Python applications
• Lead technical projects from conception to deployment
• Collaborate with cross-functional teams to define and implement new features
• Write clean, testable code with appropriate documentation
• Conduct code reviews and provide constructive feedback to team members
• Mentor junior developers and contribute to their professional growth
• Participate in technical architecture discussions and decision-making
• Troubleshoot and debug complex software issues
• Contribute to continuous improvement of development practices and processes
• Design and implement AI/ML solutions using LLMs and related technologies
• Optimize and maintain AI model deployment pipelines

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or related field
• 5+ years of professional software development experience
• Strong proficiency in Python and its ecosystem (Django/Flask, FastAPI)
• Experience with SQL and NoSQL databases
• Solid understanding of software design patterns and principles
• Experience with version control systems (Git)
• Strong knowledge of RESTful APIs and microservices architecture
• Proficiency in writing unit tests and understanding of TDD practices
• Experience with CI/CD pipelines and deployment automation
• Strong problem-solving and analytical skills

AI/ML Technical Skills

• Experience with LLM frameworks (LangChain, LlamaIndex)
• Knowledge of working with large language models (GPT, Claude, etc.)
• Understanding of prompt engineering and LLM fine-tuning concepts
• Experience with vector databases (Pinecone, Weaviate, or similar)
• Familiarity with AI model deployment and serving (BentoML, Ray Serve)
• Experience with machine learning libraries (PyTorch, TensorFlow, or similar)
• Knowledge of AI/ML observability and monitoring tools
• Understanding of AI safety practices and responsible AI development
• Experience with embedding models and semantic search implementations
• Familiarity with AI application development patterns and best practices

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a Head of Product, you will be responsible for strategic planning and management of the entire product portfolio.

What you will do:

• Defining and aligning of the vision, strategy and roadmap
• Identifying opportunities that lead to product growth through innovation while still maintaining the fundamental business goals/ priorities
• Overseeing the innovation and improvement of the business’s product to suit the consumers’ needs
• Defining, monitoring of the company relevant KPIs and controlling of the measures to achieve the objectives set
• Building the product team and hiring across product roles
• Managing and taking ownership of product end-to-end: including defining scope, developing requirements for product launch
• Analyzing customer needs/ markets, competitive offering and user requirements in depth
• Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
• Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
• Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.

What you need to have:

• MBA/ B.Tech from Tier 1 Colleges (IIM/ ISB/ IIT/ BITS)
• 12+ years of B2C product experience at a product company
• Solid Leadership background coupled with excellent communication and interpersonal skills
• Prior experience in handling and managing teams
• Comfort diving into data and deriving tangible insights
• Proven track record of shipping several high impact features, end-to-end
• Prior startup & fintech experience is a plus
• Prior experience in tech roles is a plus    

This role is Temporary full time.
Must to have:

• Minimum 5 years of QA automation experience
• Solid knowledge of Mobile application automation i
• Experience in Selenium and Appium tools and scripting language