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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
Job Description: Education Counsellor
We are looking for a driven and people-focused Education Counsellor to join our team. The ideal candidate will excel at identifying potential students, understanding their needs, and guiding them toward the right educational solutions. You will play a key role in driving admissions by generating leads, engaging with prospects, and nurturing them through the decision-making journey.
Responsibilities
Identify and qualify potential students through various lead-generation channels.
Prospect new leads via cold calling, follow-ups, events, referrals, and digital outreach.
Understand student/parent needs and recommend suitable programs or courses.
Engage with key decision-makers and build strong advisory relationships.
Maintain accurate records of interactions, updates, and progress in the CRM system.
Achieve monthly targets and contribute to the overall growth of the admissions pipeline.
Qualifications
Bachelor’s degree or equivalent experience.
2+ years of experience in counselling, sales, or customer-facing roles.
Strong communication and interpersonal skills with the ability to influence decisions.
Experience using Salesforce or similar CRM platforms.
Ability to work independently, meet targets, and manage multiple leads effectively
Salary -35k-38k CTC (2+ year exp)
Shift : 10AM-7PM
Week off-Sunday
Location: PADMANABHANAGAR, Bengaluru

One of the top Multinational IT and Consulting Company
Skills- .net, asp.net, SPFX, MVC, API, SQL, angular, javascript, jquery, devops, sharepoint, .net core, GitHub, agile, Angular JS, .net framework
Location: Chennai, Bangalore, Kochi, Coimbatore, Hyderbad
Requirement:
We are looking for dotnet developer with the skillset of
- Dot Net. Sharepoint Online, SPFX (3-6yrs exp)
- Dot Net. Sharepoint Online, SPFX, Knowledge Management, Power BI(6-9yrs exp)
- Dot Net, SQL(3-6yrs exp)
- Dotnet framework, Asp.Net, C#.Net, SQL Server(3-6yrs exp)
- .net, SQL, Angular(3-6yrs exp)
- MVC .net,.Net core,API & SQL Server,Angular,Agular JS(3-6yrs exp)
- .Net, ASP .Net, MS SQL Server, Agile, GitHub, ADO(3-6yrs exp)
- ASP.Net, javascript, J query(3-9yrs exp)
- MVC.Net, SQL, Jquery, DevOps, GitHub(3-6yrs exp)
We are looking out for a technically driven "ML OPS Engineer" for one of our premium client
COMPANY DESCRIPTION:
Key Skills
• Excellent hands-on expert knowledge of cloud platform infrastructure and administration
(Azure/AWS/GCP) with strong knowledge of cloud services integration, and cloud security
• Expertise setting up CI/CD processes, building and maintaining secure DevOps pipelines with at
least 2 major DevOps stacks (e.g., Azure DevOps, Gitlab, Argo)
• Experience with modern development methods and tooling: Containers (e.g., docker) and
container orchestration (K8s), CI/CD tools (e.g., Circle CI, Jenkins, GitHub actions, Azure
DevOps), version control (Git, GitHub, GitLab), orchestration/DAGs tools (e.g., Argo, Airflow,
Kubeflow)
• Hands-on coding skills Python 3 (e.g., API including automated testing frameworks and libraries
(e.g., pytest) and Infrastructure as Code (e.g., Terraform) and Kubernetes artifacts (e.g.,
deployments, operators, helm charts)
• Experience setting up at least one contemporary MLOps tooling (e.g., experiment tracking,
model governance, packaging, deployment, feature store)
• Practical knowledge delivering and maintaining production software such as APIs and cloud
infrastructure
• Knowledge of SQL (intermediate level or more preferred) and familiarity working with at least
one common RDBMS (MySQL, Postgres, SQL Server, Oracle)

We are building a team whose area of focus will be web GUI.
We are building a team whose area of focus will be web GUI development. This will be a horizontal team that will specialize in GUI development and will build GUIs for all our products. Our GUI development platform is a proprietary tool. It has an IDE (Integrated Development Environment) which comes with a rich library of widgets. It allows you to design the web page without having to go into details of the HTML/CSS, by using a drag and drop philosophy. Once a widget is in place on a page, one can define the database interactions of the widgets by defining the underlying table structure and SQL queries. In addition to SQL & database knowledge, the work also involves data manipulation using Java programming. Query performance and Java code performance and optimization will be very essential for work. So we are looking for good programmers with UI + Java + SQL background who are keen to take up GUI development as a specialization.
Skill: Appian
Job Location : Pan India
Notice Period: 60Days
Experience : 3.5 – 10 Years Relevant Appian Experience
Certification- L1/L2/L3
Roles & Responsibilities
· Good understanding and experience in designing Appian applications
· Experience in designing and developing integrations with 3rd party system
· Possesses good knowledge on best practices suggested by Appian in designing the solutions.
· Expert on designating the reports and develop those using Appian
· Good knowledge of Agile Scrum and knowledge of tools like JIRA
· Should have leadership skills to guide a small team on technical solutions
· Should possess excellent communications skills
· Some experience of working at client site or client communication is desirable
QA Engineer
You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product, Operations and Business groups, so you get to experience a breadth of impact with various groups.
The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Position Overview
- You will be responsible for all testing of an entire project across various platforms
- You will own the development and execution of test plans and test cases for multiple features of an application
- You will develop and maintain testing strategies, including manual and automation testing.
- You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
- You will participate in design and specification reviews, and use this information to design test plans.
- You will promote QA productivity through automation, tools, and other best practices.
- You will promote a culture of quality throughout the organization.
Basic Qualifications
- 3+ year of experience working as a Quality Assurance Engineer
- Experience in manual testing across android app, mobile web and desktop applications
- Bachelor's Degree
- Expertise in test methodologies and test processes.
- Ability to understand technical specifications and generate test cases from them
- Good in communicating with developers and technical leaders, even if they are remote.
- Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
- Shows creativity and initiative to improve product coverage and effectiveness.
- Should be able to generate test reports and dashboards for management communication.
Deliverables
-
Web page wireframes and designs
-
Web page image selection and prep (cropping, editing, etc.)
-
Email template design
-
Email image selection
-
eBook layout and image selection
-
Infographic design / layout
-
Customer story image selection/prep
-
Image ads design and resizing
-
Motion graphic ads design and resizing
-
Social post prep
-
Powerpoint deck clean-up and formatting
-
Print signage and other collateral
Responsibilities and skill sets
-
Fluency with the Adobe Creative Suite, Figma, and Microsoft Office
-
Create clean, modern designs that follow Sprinklr brand guidelines and visual systems, and engage sophisticated B2B audiences
-
Design effectively across multiple mediums, including publication, digital, and motion
-
Bring technical topics to life in a clear, compelling, and human way
-
Appropriately integrate icons, photography, and illustrations
-
Adhere to templates and best practices for all asset types
-
Managing a high volume of projects, adhering to deadlines, and proactively asking questions as needed
Required experience
-
Degree in Graphic or Digital Design, Graphic Arts, or related field
-
3+ years of in-house or agency design experience, including time with B2B or SaaS companies
-
Ability to share high-quality work samples is a must
-
Experience working in a remote Center of Excellence and/or for a global company highly preferable
- Developing and implementing highly responsive UI
- Design software with great UX
- Produce clean and efficient code
- Troubleshoot, debug and upgrade existing software
- Management of entire end-to-end project pipeline
- Strong working knowledge of React JS and Redux
- Experience with JavaScript and CSS
- Experience with REST APIs
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Git knowledge is a plus
- Comfortable in working in Linux based environment
No physical presence required for interview...All the process from interview to selection will be online…
Key Skills:
- Java, Java EE, Spring Boot, Hibernate, REST, Angular Js(2/4/5/6/7).
Job Summary:
- JAVA Developer Analyse Design and Develop Applications
- Must-Have experience in Java, J2EE, Webservices using SOAP, SPRINGS, HIBERNATE, Web Technologies, Rest full services etc.
- Experienced in client-side scripting and JavaScript frameworks, including Angular 2/4/5/6/7, jQuery, Css3, Bootstrap, HTML.
- Hands-on experience in Maven.
- Experience in Agile Development methodologies.
- Strong logical and reasoning skills with keen self-learning.
- Good in Logic
- You should be comfortable working in a team and have good communication skills.
Responsibilities:
- Write, clean, well-designed code, testable, efficient code.
- Must have a real-time exposure with object-oriented programming in Java, J2EE.
- Real-time exposure in Spring, Spring Boot, Hibernate framework, Angular Js(2/4/5/6/7).
- Collaborate with internal teams to identify system requirements.
Contact Person:- Naveen Kumar.
