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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
- Strong experienced Product Design Profile
- Mandatory (Experience 1) – Must have 8+ YOE in Product Design, with a focus on B2C or B2B2C Products
- Mandatory (Experience 2) – Must have strong experience in Project Management - Using Jira and other similar tools to manage projects efficiently
- Mandatory (Designation) – Must be Manager / Staff or above designation in Current role
- Mandatory (Team Managememt) - Must have atleast recent 2+ YOE as a Team Manager (Not mentoring, should be in a complete Manager role)
- Mandatory (Portfolio) - Must have strong High-fidelity UI Designs, Interaction models, and Design systems for Large-scale B2C Products
- Mandatory (Company) - Large-Scale B2C Products
- Mandatory (Gender) - Male candidates only
Preferred
- Preferred (Experience) - Retail domain experience
About Company:
Our client is AI-first visibility agency. We take B2B SaaS brands beyond
traditional SEO, optimising their presence so they’re the answer inside ChatGPT,
Perplexity, Claude, Bing and every emerging discovery layer. We’re a lean team,
profitable, and growing team with clients across the US, EU and India.
Key responsibilities
● Work actively on content pieces for clients and internal (Company)
● Maintain a single source of truth with version control, style guidelines and release
notes.
● Track engagement metrics, collect feedback and iterate quickly, in days, not
sprints.
● Writing optimized blog posts.
● Conducting competitor analysis.
● Updating existing content for better rankings and readability
● Updating existing content for better rankings
You’ll thrive here if you
● Have compelling long-form or product copy samples that have already driven
sign-ups, sales, or social traction.
● Understand (or can quickly learn) SaaS, product-led growth, operations in SaaS
and SEO fundamentals.
● Welcome concise, data-backed feedback
● Keep your own deadlines and communicate blockers early.
What We Offer
● Direct access to founders, zero bureaucracy, real impact from week one.
● Strong performers can convert to a full-time role with expanded responsibility.
● Monthly stipend of Rs.15k to 20k (Negotiable based on performance)
● A job offer upto ₹ 5 LPA post internship
Who can apply:
● Are available for full time (in-office) internship - HSR
● Can start the internship between 15th Oct'25 and 11th Nov'25
● Are available for duration of 3-6 months
● Are from Bangalore
● Have relevant skills and interests
C#Senior Software Engineer – C# WPF (Medical Domain)
Experience: 5–7 Years | Openings: 1 | Location: Bangalore
Joiners: Immediate only
Primary / Must-Have Skills
- C# (.NET) – strong hands-on
- WPF (MVVM pattern mandatory)
- SQL Server (queries, procedures, performance tuning)
- WCF / Web API
- Entity Framework
- Prism framework
- Object-Oriented Programming (OOP)
- Data Structures & Algorithms
Good to Have / Supporting Skills
- JavaScript, HTML, CSS
- Basic Angular understanding (integration level)
- C++ (legacy or device-level exposure)
- Windows application development
- Exposure to Medical / Healthcare domain (devices, imaging, clinical software)
🎯 Nice Differentiators
- Experience with medical devices / regulated software
- Understanding of Windows + Linux environments
- Strong debugging & performance optimization skills
React Native
React.js
MongoDB
Express
Angular (2+)About the Company:
Our client is an Entertainment Network that owns 73 frequencies and is an advertising partner for another 3, across 63 cities, making it India's largest private FM radio broadcaster. With the highest listenership across the country and a track record of developing innovative content, it has been expanding and retaining its audiences and advertisers through the years.
KEY RESPONSIBILITIES :
Brand Management
- Custodian of Brand for the State; leads the Agenda of Brand Building
- Creates the Brand Marketing Plan and executes marketing calendar for the main station and supports the cluster stations for their marketing activities.
- Leads the consumer immersion for the Station to ensure there is regular interaction with the youth of the city and regular inputs are provided to Programming on Content.
- Creating Buzz around the Brand to improve Brand Saliency and Imagery scores
- Leads the Digital Initiative for the State and champions the Digital marketing calendar to grow the online presence
- Growing the Listenership Base by developing a Full year Marketing calendar with a focus on specific TG. Driving Market Research analytics and feeding into the Product portfolio to grow listenership
- Working closely with Programming to develop content in terms of Music, Content, Movie tie-ups
- Collaboration with the Local Movie industry and Premium Events in the City
- Leveraging the content and star cast to get the halo effect on the Brand
- Tie-ups: Partnering with One large Non-Movie Event like Beauty and Sports to build Brand Salience
- Support revenue functions (internally) with idea generation, execution of plans and data reports.
Reporting and MIS
- Mining IRS and other research reports to generate insights for both programming and Sales function
Digital
- Tracking Social media, Youtube analytics for station pages to gain insights into content formats that work and give such feedback to the team and ensure compliance.
- Updating station-level pages on the website
- Growing brand online radio listenership through suggestions on data analytics and marketing campaigns
INTERNAL & EXTERNAL STAKEHOLDER MANAGEMENT
- Finance
- Sales
- MA
- FIM
- Corporate Marketing
REQUIREMENTS
- Post Graduate with 5-10yrs of experience in Brand Marketing
- Excellent communication skills
- Team player
- Collaboration
- Must know Kannad/Telugu
Python
JenkinsResponsibilities:
- Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
- Incident resolution and supporting production system deployments.
- Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
- Support and deliver within Continuous Integration/Continuous Delivery pipelines.
- Prioritise workload, providing timely and accurate resolutions.
- Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
- Understand linux. SSH to linux box, look for web logs etc
- Understand web apps to be able to troubleshoot issues
Requirements:
- Good to have programming experience with Python.
- Java and JavaScript development experience would be an added advantage.
- You should not be afraid to do some development as well as Devops.
- Clear written and oral communication is a must.
Designation: IT Hardware-Sales Manager
Experience: 5+ Years
CTC: Best as per industry standards Location: Mumbai, Pune and Bangalore
Qualification: Graduate
Roles and Responsibilities
• Hunting New accounts, obtain orders, establish accounts by planning and organizing daily work schedule
• Contact potential clients through cold calls, phone calls and emails
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Constantly keep updating personal credentials by undertaking various
certifications expected of the team.
• Present our company to potential customers
• Identify client needs and suggest appropriate products.
• Customize product solutions to increase customer satisfaction
• Build long-term trusting relationships with clients
• Proactively seek new business opportunities in the market
• Update all internal reports as per company protocol
Desired Candidate Profile
• Proven work experience as a Business Development Manager, Sales Account
Manager or similar role is mandatory (including cold calls)
• Track record of achieving sales quotas consistently
• Familiarity with MS Excel, MS Word, MS Outlook, Google Sheets, Google Docs and other basic business communication tools
• Excellent communication, negotiation and interpersonal skills
• Ability to engage in conversation
• Confident, well-groomed personality
• Personal mode of transport (Except Mumbai)
• Bachelor’s degree in the relevant field
About Meganet
Founded in 1995 Meganet has built up an exceptional reputation within the IT trade by supplying the latest in high performance technology backed up by unrivalled in-house pre and post sales and technical expertise.
Now over two decades in business, Meganet is recognized as a pivotal player within the industry, leading the way in offering the latest in high performance hardware for the server, workstation, clusters, High Performance Computing, storage solution and Cloud Computing.
In this endeavor, we have to state that we have been able to, time and again, meet market expectations by providing superior quality services and innovative solutions, and, in the process bring the customers, products and vendors together into lasting and rewarding associations.
JavascriptAngular (2+)
HTML/CSS
m56 Studios, Bangalore is looking for a UI Designer to join our growing team. We design, develop and operate engaging digital and mobile experiences for global brands, celebrities and media companies. We are looking for a UI Designer to turn ideas into easy-to-use products for our clients. UI Designers responsibilities include taking understanding the visual language, designing graphic elements and building components. To be successful in this role, you should have experience with the relevant design tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we'd like to meet you. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.
Responsibilities:
- Collaborate with product management, UX and engineering to define and implement innovative solutions for the product direction, visuals and experience
- Execute all visual design stages from hi-fidelity mocks to final hand-off to engineering
- Have a great understanding of visual aesthetics on web and mobile.
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
- Familiar with the handoff process (e. g. 9Slicing).
- Conduct layout adjustments based on user feedback.
Requirements:
- Proven work experience as a UI Designer or similar role.
- Portfolio of design projects.
- Solid experience in creating UI, graphic design or illustration.
- Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
- Excellent visual design skills with sensitivity to user-system interaction.
- Ability to present your designs and sell your solutions to various stakeholders.
- Ability to solve problems creatively and effectively.
- Up-to-date with the latest UI trends, techniques, and technologies.
- Team spirit; strong communication skills to collaborate with various stakeholders.
- Good time-management skills.
- Experience with after effects or 3d would be a good bonus.
- Almost half our products are games, so if you have prior gaming experience then that would be a plus as well.
- 10+ years of experience in entire gamut of Accounts
- Regular accounting and periodical finalization
- Internal financial controls, systems & processes implementation, fine-tuning & adherence
- Decent Communication Skills and close interactions with all the Depts
- Budgeting, cash flow & MIS besides responsible for all statutory compliances which includes Taxation
- Immediate joiners are preferred
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