11+ Spokesperson Jobs in India
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at Upswing Financial Technologies Private Limited
We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.
Responsibilities:
Provide exceptional customer service:
· Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.
· Respond promptly and effectively to customer concerns, striving to exceed their expectations.
Manage customer relationships:
· Develop a deep understanding of customer needs, preferences, and pain points.
· Build and maintain strong relationships with customers, stakeholders, partners, and bank management.
· Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.
Resolve customer issues:
· Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.
· Collaborate with relevant departments to address complex issues and ensure prompt resolution.
· Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.
Coordinate with internal teams:
· Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.
· Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.
· Share customer feedback with relevant teams to contribute to product/service enhancements.
Excellent communication skills:
· Exceptional verbal and written communication abilities.
· Active listening skills to understand customer needs and concerns.
· Ability to articulate complex ideas and solutions in a clear and concise manner.
· Strong interpersonal skills:
Passionate about delivering exceptional customer service and exceeding customer expectations.
Ability to empathize with customers and provide tailored solutions to their unique needs.
Problem-solving and conflict-resolution skills:
Willingness to work in a fast-paced and dynamic environment.
Ability to adapt to changing priorities and handle unexpected situations with composure.
Previous customer service experience is preferred but not mandatory.
If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.
NodeJS (Node.js)Roles & Responsibilities
What You'll Do
• Design and build the core Node.js services and REST APIs from scratch, built to scale as we grow.
• Own system design end to end: service boundaries, data flow, caching, queueing, failure modes, and scale.
• Ship AI/ML-powered features, including LLM and agentic capabilities.
• Use LLMs and agentic tooling across the SDLC, from design and code generation to testing and debugging.
• Model data and optimize SQL/NoSQL queries for performance; integrate with third-party platforms.
• Debug production issues, own reliability, and set the engineering standards the rest of the team will grow into.
Ideal Candidate
What You'll Bring
• Experience: 4+ years building production backend systems in Node.js for B2C products at meaningful scale.
• System Design: This one matters a lot to us. You can reason clearly about scalability, reliability, and trade-offs under real constraints.
• Fundamentals: Strong grasp of API design, service-oriented architecture, data structures, algorithms, and clean code.
• Databases: Depth in SQL and/or NoSQL, data modeling, query optimization, and performance tuning.
• AI-Native: You already use LLMs and agentic approaches to maximize your own efficiency as an engineer.
• Mindset: You enjoy the pace and breadth of a small team, and you
Python
React.jsWe are seeking a mature, proactive, and highly capable Senior Full Stack Engineer with over 5 years of experience in Python, React, Cloud Services, and Generative AI (LLM, RAG, Agentic AI). The ideal candidate can handle multiple challenges independently, think smartly, and build scalable end-to-end applications while also owning architecture and deployment.
Must Have Skills
- Python (Fast API, Django REST Framework, Flask)
- React JS
- Cloud Services (VM, Storage, Auth and Auth, Functions and Deployments)
- Microservices , Serverless Architecture
- Docker, Container orchestration (Kubernetes)
- API Development & Integration
- Bitbucket or Git-based version control
- Agile/Kanban working model
- Familiarity with AI-powered coding assistants such as GitHub Copilot, Cursor AI, or Lovable AI.
- Basic understanding of Generative AI concepts and prompt engineering.
Good to Have Skills
- Experience with AI orchestration tools (Lang Chain, Llama Index, Semantic Kernel)
- Generative AI (LLMs, RAG Framework, Vector DB, AI Chatbots, Agentic AI)
- API Testing Tools (Postman)
- CI/CD Pipelines
- Advanced Cloud Networking & Security
- Automation Testing (Playwright, Selenium)
Preferred Personal Attributes
- Highly proactive and self-driven
- Smart problem solver with strong analytical ability
- Ability to work independently in ambiguous and complex scenarios
- Strong communication & stakeholder management skills
- Ownership mindset and willingness to handle multiple challenges at once
Key Responsibilities
Full Stack Development
- Build and maintain production-grade applications using Python (FastAPI/Django/Flask) and React / Next.js.
- Develop reusable frontend components and optimized backend services/microservices.
- Ensure clean architecture, maintainability, and code quality.
- Own development across the lifecycle—design, build, testing, deployment.
- Develop AI-driven applications using LLMs (OpenAI, LLaMA, Claude, Gemini, etc.).
- Build and optimize RAG pipelines, vector searches, embeddings, and agent workflows.
- Integrate vector databases: Pinecone, FAISS, Chroma, MongoDB Atlas Vector Search.
- Build AI chatbots, automation agents, and intelligent Assistants.
- Apply prompt engineering, fine-tuning, and model evaluation best practices.
- Deploy, manage, and monitor cloud workloads on AWS/Azure/GCP.
- Design and implement serverless architectures, microservices, event-driven flows.
- Use Docker, CI/CD, and best DevOps practices.
- Ensure scalability, security, cost optimization, and reliability.
Collaboration & Leadership
- Comfortably handle ambiguity, break down problems, and deliver with ownership.
- Lead technical initiatives and mentor junior team members.
- Work closely with cross-functional teams in Agile/Kanban environments.
A leading company who makes multilingual conversational chatbots. Their platform uses real-time insights and cues to help users improve their experience
NodeJS (Node.js)
MongoDB
RedisWe’re in search of a Back-End Software Engineer that specializes in server-side components. In this role,
you’ll primarily work on Node JS, Mongo DB, Redis, building scalable products and will bring a depth of
knowledge on algorithms and data structures. As a Back-End Software Engineer, on any given day you
might be architecting new features for our customers, refactoring existing code to be more scalable, and
seeing changes through to completion in a live environment.
Key Attributes you need to possess: -
- Prioritization- Should have a strong work ethics and show up on time at sessions with excellent skills
in predicting the amount of time needed to plan, coordinate, and perform on a task or managing their
clients as and when required.
- Quick Learning Ability- You should be an amazing self-learner who has the ability to learn new
technology on their own and are not threatened by new technologies. Someone who has an ability to pull
various bits of information and to process information on the fly with good logical and analytical skills.
- Deep and Broad Technical Experience- Someone who is able to hit the ground because they already
know the right technology.They should be able to meet coding principles and write code that is readable
and commented-on where appropriate.Through incorporating their cognitive abilities and extensive
industry experience, they are able to find optimal solutions easily.
- High-End User Focus-A good programmer does what they are asked to do, while a great programmer
thinks of the end user of the software and works to solve problems within the organization’s
capabilities.Someone who knows the functionality they’re creating is of high value.
-Business Acumen- Should have a great eye for Business acumen as the product build will be exposed to
millions of customers on-brand digital assets hence giving you exposure for handling a large user base in
a live environment.
-Teamplayer- Someone who is able to work in a challenging environment and requires complete
devotion, persistence and learning new things every day. As they will be involved in every fact of the
product development starting from product ideation, Interface design, user experience, analytics, and
engineering.
Typical work week look like:-
- Collaborating with the front-end developers and other team members to establish objectives and design
more functional, cohesive codes to enhance the user experience.
- Design and implementation of scalable applications by using asynchronous programming with
low-latency, high-availability, and performant applications between multiple systems, servers, and
environments.
-Integration of data storage solutions by creating database schemas that represent and support business
processes and also Integrating multiple data sources and databases into one system.
- Building reusable code and libraries for future use.
- Explore technical innovation and propose new solutions as and when required.
- Work with engineers, product managers and senior leadership to turn our product and technical vision
into a tangible roadmap every month.
Our ideal candidate should have:-
- 4+ years of relevant experience in a Tech Startup
- A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Information
Technologies/Computer Science)
- Strong proficiency with JavaScript and knowledge of Node.js and frameworks.
- Strong hands on MongoDB and ability to write aggregation queries.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Hands-on on code versioning tools, such as Git, Redis, AWS, Sockets.
What you can expect from company:-
- Passion & happiness in the workplace with great people & open culture with amazing growth
opportunities.
- An ecosystem where leadership is fostered which builds an environment where everyone is free to take
necessary actions to learn from real experiences.
- Chance to work on the cutting edge of technology.
- Freedom to pursue your ideas and tinker with multiple technologies- which a techie would definitely
enjoy!!
If you have outstanding programming skills and a great passion for developing beautiful, innovative
applications, then you will love this job
JavaJD - API + Mobile testing (IOS)
- Strong experience in Manual Testing of Enterprise Class and Financial application and web portals.
- Expert in UI testing on multiple platforms and browsers, and API testing using Postman.
- Experience in UI Automation using tools like Selenium web driver and API Automation using Rest Assured framework with Java.
- Good Experience in Mobile App testing on iOS platform.
- Good to have exposure to Automation testing of mobile apps via Appium Exposure and know-how of performance testing and security testing
- tools.
- Good experience in understanding the requirements, deriving the goals and taking ownership of tasks.
- Knowledge of AWS / Cloud would be a plus.
- Should be self-driven engineer with desire to use practical and professional concepts in QA along with application of QA standards and
- procedures to resolve routine issues.
- Should be able to write use cases based on product requirements, execute them and report issues in bug tracking system.
- Should be self-starter, lead and self-contributing to the QA team. Helps QA community to learn Automation, impart necessary technical
- knowledge. Improve process and quality via test and process automation: defining right strategy and technology based on process and
- architecture assessment by engaging different roles and stakeholders.
- Deep practical experience with cutting edge tools for Web, Mobile, Desktop, DB and Web-service testing (Selenium, Katalon, Ready API/
- Postman etc.)
- Experience using SQL regarding writing and understanding queries and procedures.
Responsibilities:
- Take ownership of QA requirements and provide testing guidance to the technology team Lead and coordinate the application enhancement
- and tech ops testing activities with technology and business teams
- Should understand the requirement, design and develop the automation test cases
- Define and establish test strategy and process
- Understand complex nature of the application and come up with the test plan
- Should also work as Individual Contributor
- Participate in team communication and collaborate in planning activities, including stand-ups, iteration planning meetings (IPM), and
- retrospectives.
- Manage and communicate regular updates on project status (e.g., work completed, work in progress, next steps, risks, quality, KPIs, and
- costs) to stakeholders, peers, Product managers, QA Manager, and others.
Qualifications:
- Very good hands-on and good knowledge of backend testing procedures, API testing and UI Testing.
- Exposure to test management and bug tracking tool (like ALM, Testrail, X-Ray, JIRA or others), Agile methodologies.
- Knowledge regarding financial services, and workflows, payment gateways, e-wallets etc
NodeJS (Node.js)
JavascriptMongoDB
Express- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
multinational retail corporation
React NativeDesignation: Sr. Software Engineer – React Native
Work Location: Chennai/Bangalore
Experience:
- 4 - 8 years of experience in development with minimum 2 years in react native.
Description:
- Should have min 2+ years of Hands-on experience in React Native development.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux
- Experience with JavaScript, Typescript, CSS, HTML5 and front-end languages.
- Good understanding of Android/ iOS design guidelines, SDK.
- Exposure to building React Native components in native iOS and Android.
- Solve complex technical, scalability or performance challenges.
- Familiarity with code versioning tools such as Git, SVN, Gitlab.
Educational Requirements:
B.E/B.Tech (CS/IT/ECE), MSc (CS), MCA
good exposure to concepts and/or technology across the broader spectrum. Enterprise Risk Technology
covers a variety of existing systems and green-field projects.
A Full stack Hadoop development experience with Scala development
A Full stack Java development experience covering Core Java (including JDK 1.8) and good understanding
of design patterns.
Requirements:-
• Strong hands-on development in Java technologies.
• Strong hands-on development in Hadoop technologies like Spark, Scala and experience on Avro.
• Participation in product feature design and documentation
• Requirement break-up, ownership and implantation.
• Product BAU deliveries and Level 3 production defects fixes.
Qualifications & Experience
• Degree holder in numerate subject
• Hands on Experience on Hadoop, Spark, Scala, Impala, Avro and messaging like Kafka
• Experience across a core compiled language – Java
• Proficiency in Java related frameworks like Springs, Hibernate, JPA
• Hands on experience in JDK 1.8 and strong skillset covering Collections, Multithreading with
For internal use only
For internal use only
experience working on Distributed applications.
• Strong hands-on development track record with end-to-end development cycle involvement
• Good exposure to computational concepts
• Good communication and interpersonal skills
• Working knowledge of risk and derivatives pricing (optional)
• Proficiency in SQL (PL/SQL), data modelling.
• Understanding of Hadoop architecture and Scala program language is a good to have.
React.js
Redux/Flux
HTML/CSS- React Js
- React - Redux
- redux - Thunk middleware
- Tailwind CSS / Saas
- HTML & CSS
Founded in 2016, MyGate is reimagining the outdated procedures at gated communities through use of technology. Its several innovative features augment security at the gate and enhance convenience within for over 600,000 homes in 10+ Indian cities.
Named one of India’s most innovative Company in 2018, MyGate was conceptualized, designed and executed by its three founders, who have tremendous experience in the Armed Forces, Technology and Operations. Founded by ISB/IIM/IIT alumni, MyGate has raised funding from institutional investors and is well capitalized for massive growth plans.
MyGate is at a stage where product market fit is established and have a strong leadership team in place and scale & distribution engine has kicked in. MyGate have had great people join and continue to look for more to join.
Here is what you should expect from MyGate:
1. The company to do well - this could mean multiple things but here are few that are likely to matter for you: MyGate as a brand to be popular and well known, our client base to grow month on month. Most importantly because we are in growth stage, we should not do stupid things and run out of money!
2. PPP - you would have a Platform for Personally and Professionally grow. This means opportunity to do challenging & stimulating work that puts you out of your comfort zone and forces you to learn every day. When you look back, you should feel your "stock price" growing in the market! Gold shines in fire. You will get the fire, are you the gold?
3. Recognition - Your growth in the company would be linked only to performance and not your past experience. If you do well, there should be recognition, growth in span of influence, reward and financial growth.
4. Good Manager - Each of you should have a good person to report to. Your manager should be facilitator of your success, someone you can look up to, someone that makes you feel excited to come to work and give your best every day!
5. Flat Culture - As we grow, we will no doubt have structure, hierarchy and processes in place. This should not mean slowing down of decision making and most certainly this does not mean hierarchy in communication. You should be able to reach out to anyone in the organization.
6. Client Focus - We will always be a client centric company. If we service the client right and continue to delight them, we will be in our path to build a great company.
7. Fair, Ethical and High on Integrity - These are foundations of the company. We will be always be ethical, high on integrity and fair to everyone whose life is being touched by MyGate.
What you’ll do
• Own product strategy, execution and go-to-market for one of MyGate’s mobile consumer products or product lines
• Understand motivations and behavior of one or more types of users and be obsessed with creating delightful product experiences for these users
• Drive user adoption, engagement and retention on products you own
• Work with key stakeholders across business and technology teams to evaluate and prioritize opportunities and develop product strategy
• Work closely with a cross-functional team of design, engineering, business development and operations counterparts to build and take your products to market
• Determine the metrics that determine business, product and operational success and track these metrics to improve and evolve your product
Skills and experience you should have
• 4 years of product management experience building and launching consumer products, with at least 2 years in mobile consumer products
• Deep user empathy layered with a strong understanding of business
• Be self-driven with a high degree of ownership and urgency
• Be customer focused, analytical and data-driven in your decision making. Use user research, A/B testing and continuous experiments to guide your product thinking
• Track record of strong verbal and written communication and presentation skills, including an ability to effectively communicate with both business and technical teams.
• Can build effective partnerships with business owners across business lines
• Thrive in an ambiguous environment with changing needs
Other great things to have
• Past technical background, with 2+ years in an engineering role
• Experience building products for vernacular, regional or “next 100 million” consumers
Objective C
Swift
iOS App Development
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