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Upswing Financial Technologies Private Limited

at Upswing Financial Technologies Private Limited

2 candid answers
4 recruiters
Simran Bindra
Posted by Simran Bindra
Bengaluru (Bangalore)
0 - 4 yrs
Best in industry
Customer Service
Customer Support
Spokesperson
Communication Skills
Effective communication
+2 more

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.


Responsibilities:


Provide exceptional customer service:


·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.


Manage customer relationships:


·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.


Resolve customer issues:


·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.


Coordinate with internal teams:


·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.


Excellent communication skills:


·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:


Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:


Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.


If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

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Cglia Solutions LLP
Hyderabad
3 - 4 yrs
₹4L - ₹6L / yr
skill iconAngular (2+)
TypeScript

 

Position Title: Software Engineer

Position Type: Full Time

Department: Research and Development

Reports to: First Level Manager, Indian Development Centre.

 

Company Background:

 

Affiliated with US Group companies, CGLIA Solutions LLP is an innovative Software Product Development Organization developing high available, highly secure, cloud-based enterprise software products catering to the needs of Large Research facilities, University medical centres, Hospitals, Pharma companies in US and worldwide ultimately leading to the development of life saving medications.

 

CGLIA is known for helping Software professionals to unleash their creativity, turning them into world class professionals, and building their career.

 

Job Summary:

 

As a Software Engineer, you assist in the design development of new products for our renowned customers worldwide.

 

Enhancing the existing applications by identifying the areas of improvements, making recommendations and designing and implementing them.  

 

Ideal candidate should be a self-starter and, should have excellent problem-solving skills and passionate about developing high quality innovative products exceeding the customer expectations and needs. A keen interest for quality at every stage of development is a must.

 

Looking for a highly motivated individual who is looking to grow their career in a challenging environment.

 

Responsibilities:

 

  • Participating in discussion with Product Management teams and Generating the Requirement Specification document that has covers both the functional and Non-functional requirements.
  • Participating in discussion with the technical teams and generating the design documents.
  • Develop code and update the existing code, ensuring that all the code meets the agreed upon requirements.
  • Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended
  • Work closely with the cross functional teams like UI Developers, Business Analysts and Management teams.
  • Cultivate an environment of collaboration, commitment, accountability, and creativity and deliver products and services on time with quality delight the customer.
  • Actively participating in the hiring process, for Organization growth.
  • Updates job knowledge by studying latest development tools, programming techniques, and participating in professional organizations.
  • Willing to undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the organization.

 

Qualifications: (Education, Experience, Skills and Knowledge)

 

·        Bachelor’s Degree in Computer Science or Information Technology or any equivalent degree.

·        At least 3 plus years of hands on experience in developing cloud-based software.

·        Expertise in developing cloud based distributed applications and must have experience in object-oriented design.

·        Strong hands on experience in using Java, Hibernate, Spring technology stack (Spring MVC, Spring Data, Spring Cloud, Spring Batch, Spring security etc.) along with open source technologies.

  • Experience building web and mobile applications using frontend technologies Angular (Angular 1/Angular 2), Bootstrap, Material Design, UX/UI, JavaScript, HTML5, and CSS.

·        Experience on any one of databases like MySQL, MS SQL, PostgreSQL, and Oracle.

·        Exposure with more than one of the Software Development Methodologies.

·        Knowledge on the Code Static Analyzer tools like SonarQube, PMD etc. and, DevOps Tools.

·        Expertise in Security related to Web Applications and mobile applications. and other open source and commercial tools.

·        Ability to work independently and along with teams.

·        Impeccable written English skills, and Oral communication skills along with outstanding interpersonal skills.

·        Eagerness and willingness to learn new technologies.

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Gurugram
5 - 10 yrs
₹18L - ₹28L / yr
Information security governance
information security manager
CISM
ISO/IEC 27001:2005
ISO 27001 LA
+9 more

Manager – Information Security

Experience: 10+ years (with minimum 3 years in leadership roles)

Qualification: Bachelors in IT/Computer Science; Preferred: MBA, CISSP, CISM, CISA, ISO

27001/27701 Lead Auditor and Lead Implementor

Key Responsibilities:

 Lead the design, implementation, and continuous improvement of the enterprise-wide ISMS

and PIMS programs.

 Develop and manage the InfoSec strategy aligned with business goals and regulatory

requirements (ISO 27001:2022, ISO 27701:2019, DPDPA, IT Act, CERT-In).

 Oversee security risk assessments, audits, and remediation plans across IT and business

units.

 Manage a team of security professionals; mentor, coach, and evaluate performance.

 Collaborate with Legal, Compliance, IT, and Business stakeholders to ensure security by

design.

 Lead incident response, RCA, and post-mortem reviews.

 Drive security awareness and training programs across the organization.

 Manage security budgets, vendor relationships, and contract negotiations.

Technical Skills:

 Strong knowledge of IBM QRadar SIEM, GTB DLP, CyberArk PAM, Wiz CNAPP, Sentinel

One EDR, Qualys VA and other PT tools.

 Experience in cloud security governance (Preferred on AWS and Azure; Good to have GCP).

 Experience of MITRE ATT&CK, NIST CSF, CIS Controls, OWASP Top 10.

Soft Skills:

 Strategic thinking

 Stakeholder management

 Team leadership

 Excellent communication

 Quality Documentation


email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

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DVS MECH Solutions
Pune
2 - 3 yrs
₹1L - ₹5L / yr
EPLAN

Design engineer - Eplan

(2 to 3 years

Eplan certification

Diploma / BE - electrical / instrumentation)

Read more
Navriti Technologies
Nameera Khan
Posted by Nameera Khan
Noida
0 - 1 yrs
₹1.7L - ₹2.4L / yr
MS-Excel
Data management
Data Structures

Job Title: Sr. MIS Executive


Location: Noida

Job Type: Full-time


Job Overview:

We are seeking a skilled and detail-oriented MIS (Management Information Systems) Executive to join our [department name] team. The ideal candidate will have a strong background in Excel and data management, with at least 1 year of experience in a similar role. The MIS Executive will be responsible for collecting, analyzing, and presenting data to support strategic decision-making and operational processes within the organization.


Key Responsibilities:

  • Develop and maintain MIS reports and dashboards using Excel and other data management tools.
  • Extract data from various sources and consolidate it for analysis.
  • Interpret data, analyze results using statistical techniques, and provide ongoing reports.
  • Identify trends, anomalies, and areas for improvement based on data analysis.
  • Prepare and present reports, findings, and recommendations to management.
  • Ensure data accuracy and integrity through regular audits and validation.
  • Collaborate with cross-functional teams to gather data requirements and streamline data processes.
  • Assist in the implementation of new data management tools and systems.
  • Provide training and support to team members on data analysis and reporting tools.


Skills and Qualifications:

  • Proven experience as an MIS Executive or similar role, with at least 1 year of experience.
  • Advanced proficiency in Excel (pivot tables, VLOOKUP, macros, etc.) and other data management tools.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Knowledge of databases and SQL will be an added advantage.
  • Excellent communication and presentation skills.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

  • Competitive salary package
  • Health insurance
  • Retirement benefits
  • Paid time off
  • Professional development opportunities


Read more
FindingPi Inc

at FindingPi Inc

1 recruiter
Mrinmayee Bandopadhyay
Posted by Mrinmayee Bandopadhyay
Pune
2 - 5 yrs
₹2.5L - ₹10L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux

 

We at FindingPi Pvt Ltd. are looking for a Senior Frontend Developer(ReactJS) who will be responsible for developing high-quality applications and must understand business requirements and translate them into technical requirements. Also, help the team to grow and enhance their skills.

The ideal candidate should be passionate about coding and should be up for some pretty smart brainstorming. From time to time, you would be working on certain projects as team leads as well.



Roles and responsibilities:

  • Developing new user-facing features using ReactJS.
  • Building highly responsive, reusable user interface components and front-end libraries for future use.
  • Translating designs and wireframes into high-quality code.
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
  • Writing automated unit tests
  • Proficiency with agile development methodologies
  • Documenting application changes and developing updates.

We are looking for someone who possesses:

  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
  • Thorough understanding of React.js and its core principles.
  • Experience with popular React.js workflows (such as Flux or Redux)
  • Familiarity with newer specifications of EcmaScript
  • Experience with data structure libraries (e.g., Immutable.js)
  • Knowledge of isomorphic React is a plus
  • Familiarity with RESTful APIs
  • Knowledge of modern authorization mechanisms, such as JSON Web Token
  • Familiarity with modern front-end build pipelines and tools
  • Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
  • Ability to understand business requirements and translate them into technical requirements.
  • A knack for benchmarking and optimization
  • Familiarity with code versioning tools, especially Github.

Must-Have

  • 3 - 5 Years of experience.
  • Frontend experience with ReactJs and Node.
  •  

Job Location: Shivaji Nagar, Pune

Final CTC will be based on your last drawn salary, experience, and performance in the interview.

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Accops Systems Pvt Ltd
Remote only
7 - 15 yrs
₹10L - ₹15L / yr
Presales
Request for proposal
VDI
VMWare
Virtualization
+1 more


Location - Hyderabad


Technical Expertise

Mandatory:

  • Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
  • Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
  • Should have strong knowledge of windows/Linux operatingsystems.
  •  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
  •  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
  •  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
  •  Should have ability to map customer’s requirement to thecompany product.
  •  Good to have expereince in RFP.
  •  Should be aware about Telugu, Hindi, Engilsh language.
  •  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
  •  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.


Role and Responsibilities:

  •  Learn & certify in on the Company's products.
  •  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
  •  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
  •  Should conduct interactive demonstrations remotely or physically.
  •  Pre-sales Account management and presentation.
  •  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
  •  Prepare competitive study documents andarchitecture documents.
  •  Build, improve and maintain high standard of pre-sales andpost-sales support.
  •  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
  •  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
  •  Give technical training to partner’s sales and pre-sales team.
  •  Industry Knowledge
  •  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
  •  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.


  • Good to have:
  •  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
  •  Prior knowledge of Accops products.
  •  Knowledge in solution designing/ Solution architecture.
  •  Customer interactions at management level.
  •  Knowledge of windows server/windows
  • 10/RDS license.
  •  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
  •  Implementation of one or more of products mentioned in Technical skill requirement. 
Read more
Masters India Private Limited

at Masters India Private Limited

3 candid answers
2 recruiters
Sharanya Singh
Posted by Sharanya Singh
Noida
0 - 2 yrs
₹3L - ₹5L / yr
Sales
Business Development

Masters India is looking for fresh graduates, who can deliver measurable success. Our ideal candidate is highly motivated, an excellent communicator, can work well within a co-operative and friendly team as well as should be able to work on their own initiative. The primary focus of the role is to work with theSales team to develop and deliver a healthy lead generation programme, driving qualified leads into the sales pipeline. There will be opportunity to learn to deliver these opportunities through the sales cycle to successful closure. The candidate should be proactive and should be to impact positive change to add value to our business. This position will be based at Masters India office in Noida, Sector 63. There is significant opportunity for career progression at Masters India.

Key Responsibilities:

1. Lead Generation/Management:

  • Manage,nurture and convert inbound leads into sales 
  • Identifystrong potential prospects using initiative and creativity, to generate outbound lead 
  • Assessand analyse a prospect’s current processes and 
  • Provideengaging and articulate information about Masters India’s value proposition to potential 
  • Maintainwell organized, up-to-date and accurate sales information and activity reports.

2. Sales Management:

  • Learnto manage complex enterprise sales throughout the sales 
  • Efficientmanagement of the sales pipeline using Masters India’s 
  • Confidently participatein the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face 
  • RepresentMasters India at corporate events or sales meetings independently or along with colleagues.
  • Meetpersonal targets and work towards Masters India’s sales goals and 

 3. Communication:

  • Demonstrates ability tointeract professionally with potential customers via phone, email,telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business 
  • Workclosely within a small sales & marketing team and develop cooperative working relationships with all company 
  • Provide accurate and timelyinformation as required to project managers, the delivery team and senior 
  • Using of social media tools like LinkedIn 

4. Product Knowledge:

  • Understandhow the benefits of Masters India’s products and services can meet customer’s needs in various business.
  • Develop a strong knowledge of Masters India’s products and services in order to facilitate the sales 

Required Skills:

 

  • Should  have highly developed all round interpersonal 
  • Excellent communication, presentation, networking and negotiation 
  • Customer service oriented with a positive, well-motivated 
  • Conscientious,hard- working and driven mindset to improve sales and activity performance beyond targets 
  • Competent IT skills with a well equipped knowledge of Microsoft Office, Google programs and social networking 

 

Read more
Workforce Management Solutions Co

Workforce Management Solutions Co

Agency job
via Unnati by Astha Bharadwaj
Pune
5 - 8 yrs
₹15L - ₹18L / yr
DBA
Database Administrator
Become part of a global AI / ML team looking for smart, motivated and dedicated professionals ready to exploit technological possibilities.
 
Our client is a Europe headquartered AI-Powered process automation pioneer, which is using its intelligent solutions to help organizations handle their documentation, email and chat processes. They have created digital employees or bots, which can be delegated to act as modules to quickly handle repetitive tasks and simplifying these functions. Such automation aims to improve work quality, customer satisfaction, employee productivity and eventually to reshape business goals and performance.

Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
 
As a Senior Database Administrator, you will be responsible for designing, implementing, protecting, operating, managing, and maintaining databases.

What you will do:
  • Coming up with optimal database design to cater current requirements, future roadmap keeping in mind, performance, security, scalability, and availability
  • Designing stable, reliable and effective databases
  • Creating complex functions, scripts, stored procedures, and triggers to support application development
  • Identifying any issues related to database performance and providing corrective measures
  • Optimizing database systems for performance efficiency
  • Technology selection (relational, no SQL, graph), best fit based on needs
  • Configuring and maintaining database servers and processes
  • Monitoring system's health and performance
  • Ensuring high levels of performance, availability, sustainability, and security
  • Analyzing, solving, and correcting issues in real time
  • Refining and automating regular processes, tracking issues and documenting changes
  • Assisting developers with query tuning and schema refinement
  • Providing support for critical production issues
  • Performing scheduled maintenance and support release deployment activities

 

Desired Candidate Profile

What you need to have:
  • 5+ years of experience as a Database Developer or DBA or similar role
  • Experience in SQL, No-SQL and Graph databases
  • Experience in Microsoft SQL Azure
  • Experience with Performance Tuning, optimization, backups, restores and recovery models
  • Experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
  • Sense of ownership and pride in your performance and its impact on the company’s success
  • Good time-management skills
  • Great interpersonal and communication skills    

 

Read more
Fox Controls

at Fox Controls

1 recruiter
Sachin Walse
Posted by Sachin Walse
Nashik, Pune
5 - 10 yrs
₹5L - ₹12L / yr
MVC Framework
skill icon.NET
skill iconC#
DOT
SQL server
+2 more
Technical Skill:
  • Experience of being scrum master will be an added advantage.
  • Experience of hands on programming and also resolving teams technical queries / hurdles is mandatory.
  • Technologies / Languages - Minimum four out of the following is mandatory - MS.Net Framework/.Net
  • core, ASP.net MVC, WPF, WCF, Message Queue,GIS, web technologies, IOT, HTML 5, Angular, React,
  • Node, Django, Embedded C, Python, C#
  • Database: SQL Server , ORACLE, MY SQL, IODB, SQL Lite
  • Framework: MVVM, MVC
  • Mobile Apps: ANDROID, IOS
  • Hands-on experience of project life cycle management using agile / scrum.
  • Domain Knowledge - IOT, Energy /Power, Manufacturing, Automotive, Steel.
  • Experience in making the funcational and / or Technical design specification document in any one domain is
  • mandatory
Responsibilities:
Current experience as Team Lead is mandatory.
The Team Lead :
1. Should have sufficient experience in UX and back end design. Writes FDS (functional
design specification) and IDS (interface design specification).
2. Sets up standards for execution / development / deployment.
3. In case of projects where multiple teams work on the same product / project, the AO will work closely with
the team lead to identify and determine strategies to mitigate technical risks.
4. Responsible for Technical / Technology review of the IT product / projects
Read more
Functionize Software Pvt ltd
Ankur Verma
Posted by Ankur Verma
NCR (Delhi | Gurgaon | Noida)
3 - 10 yrs
₹6L - ₹20L / yr
skill iconPHP
MySQL
Zend
skill iconjQuery
skill iconNodeJS (Node.js)
+3 more
Recognized as 'One of the Most Innovative Companies in Automation Testing', Functionize delivers the first autonomous, AI cloud-based testing platform to automate software testing. Its platform creates selenium-compatible cross-browser tests from natural language text that run on the cloud with no coding. The scalable cloud architecture is trusted by many marquee enterprise customers for its cross-browser compatibility, mobile support and the ability to use real browsers, real workflows, and real non-simulated virtual users. Functionize allows enterprises to seamlessly manage and scale their testing requirements without the need for large traditional QA teams, and harness the power of AI and Machine Learning as part of their existing enterprise processes including CI/CD and Gated Releases. Want to learn more about who we are and what we do? Visit us at www.functionize.com. Functionize is seeking a rockstar engineering leader to develop its web application platform. The right candidate would have experience successfully building highly scalable enterprise applications based on open source architecture (LAMP and Java), and thrives on the challenges and opportunities in an extremely high growth startup environment. Having done this at companies and startups (preferably US based) which have a global footprint of similar scale as Functionize would be a huge advantage. This position requires someone with a deep interest in active coding and programming skills - the majority of the work is active hands on coding in PHP / MySQL / jQuery & Javascript libraries. Job Description : - Must love active hands on PHP / Javascript and HTML coding - Excellent Communication Skills - both written and spoken english is a must - Ability to solve complex problems using innovative solutions and actively coding and developing PHP /Javascript/ HTML based web applications - Writing of fully optimized code for optimum performance and efficiency of the website. - Adhere to the coding standards and guidelines. - Contribute to customer support over e-mail and telephone on a regular basis. - Should be very strong in Object-Oriented programming and design patterns. - Should be strong in writing optimized SQL queries. Skills Required : - Must have extensive demonstrable knowledge in PHP - both Core PHP and MVC Frameworks (Preferrably Zend framework). - Exp.- 5 - 10 Yrs. - Demonstrated exposure to complex web UI applications and front end development is a must - experience with wordpress and cms website development does not count. - Core PHP should be very strong - This is a mandatory requirement. - Excellent exposure to Javascript libraries - including jQuery, Bootstrap - and demonstrable experience in using them on complex web applications. - Demonstrated ability to use frontend libraries and javascript to develop complex and dynamic User Interfaces is a must. - Proficiency in PHP, jQuery, AJAX, Javascript, CSS, HTML, MySQL - Experience working with Web design / photo editing tools a plus - Excellent Verbal and Written English Communication Skills - Experience developing Cloud based web applications, and working with large databases is a huge plus - Experience working with NodeJS and NoSQL databases like Cassandra and Mongo is a big plus. Salary Range: Depends on skills, experience, and past renumeration history NOTE: Immediate Joiners or Short Notice period candidates will be preferred.
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