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We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Job Description:

The Application Developer primary objective are responsible for designing, creating, and maintaining Integration Solution using OIC to streamline the business process and enhance efficiency.

 Main Role (Overall Accountability):

·        Design, Develop, and Implement Integration solutions using Oracle Integration cloud (OIC) to connect various applications, Systems, and Services

·        Customize and configure OIC adapters, connectors, and Components to meet specific integration requirements.

·        Develop RESTful and SOAP Webservices for data exchange and communication between different systems.

·        Good Knowledge in Cloud technologies (Lamda function in AWS etc for integration with AWS)

·        Collaborate with Business analysists and stakeholders to gather requirements and define integration workflows and data flows.

·        Perform troubleshooting, debugging and performance tuning of integration solutions to ensure optimal performance and reliability.

·        Develop and maintain documentation for integration processes, interfaces and configurations.

·        Perform Code reviews .

·        Ensure adherence to coding standards , development methodologies and security protocols throughout the software development lifecycle.

Personnel Specification

Education: Bachelor’s degree in computer science, Information Technology or related field

Experience:

• 5 or more years of experience in IT industry.

• Experience in Cloud based integration Platform.

Skills and Abilities:

·        Proven experience in designing, developing, and implementing integration solutions using OIC

·        Strong understanding of RESTful and SOAP web services, JSON, and other data formats.

·        Experience in cloud based integration platforms, writing Lamda function and creating integrations with various channels.

·        Strong Knowledge in OIC API Integration.

·        strong understanding on SOAP based services and Rest bases services.

·        Strong development skills in JAVA

·        Strong knowledge on Authentication methodologies to be followed during the integration platforms.

·        Strong Knowledge in OIC GEN2 and GEN3

Note: One technical round has to be taken F2F from either of the Wissen office.

Role: React UI Lead

Exp: 8+ Years

CTC: up to 30 LPA

Mode of Interview: 2 rounds onsite + 2 online

Required Skills and Qualifications: 

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience). 
• Proven experience (>8 years) as a UI developer with expertise in HTML5, CSS3, JavaScript/TypeScript 
• Proven experience in front-end frameworks React (must), Angular(good to have), Vue.js(good to have). 
• Solid understanding of responsive web design, accessibility, and cross-browser compatibility. 
• Experience leading a team of UI developers in an agile environment. 
• Strong problem-solving skills and ability to troubleshoot complex issues. 
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams. 
• Experience with version control systems (e.g., Git) and CI/CD pipelines. 
• Experience with UI testing frameworks and tools (e.g., Jest, Cypress) is a plus. 
• Knowledge of UX design principles and familiarity with UX design tools (e.g., Sketch, Adobe XD) is desirable. 
• Ability to prioritize and manage multiple tasks in a fast-paced environment. 
• Experience building a UI for multi-tenant SaaS platform. 

COMPANY DESCRIPTION

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects

Experience in teaching at the undergraduate and graduate levels

Research skills and the ability to guide student projects

Excellent written and verbal communication skills

Proficiency in curriculum development and academic assessment

Master's degree in Computer Science, Engineering, or a related field

Experience in the use of digital tools and teaching technologies is an advantage

Commitment to continuous improvement and professional development

At Livello we building machine-learning-based demand forecasting tools as well as computer-vision-based multi-camera product recognition solutions that detects people and products to track the inserted/removed items on shelves based on the hand movement of users. We are building models to determine real-time inventory levels, user behaviour as well as predicting how much of each product needs to be reordered so that the right products are delivered to the right locations at the right time, to fulfil customer demand.

Responsibilities

• Lead the CV and DS Team
• Work in the area of Computer Vision and Machine Learning, with focus on product (primarily food) and people recognition (position, movement, age, gender, DSGVO compliant).
• Your work will include formulation and development of a Machine Learning models to solve the underlying problem.
• You help build our smart supply chain system, keep up to date with the latest algorithmic improvements in forecasting and predictive areas, challenge the status quo
• Statistical data modelling and machine learning research.
• Conceptualize, implement and evaluate algorithmic solutions for supply forecasting, inventory optimization, predicting sales, and automating business processes
• Conduct applied research to model complex dependencies, statistical inference and predictive modelling
• Technological conception, design and implementation of new features
• Quality assurance of the software through planning, creation and execution of tests
• Work with a cross-functional team to define, build, test, and deploy applications

Requirements:

• Master/PHD in Mathematics, Statistics, Engineering, Econometrics, Computer Science or any related fields.
• 3-4 years of experience with computer vision and data science.
• Relevant Data Science experience, deep technical background in applied data science (machine learning algorithms, statistical analysis, predictive modelling, forecasting, Bayesian methods, optimization techniques).
• Experience building production-quality and well-engineered Computer Vision and Data Science products.
• Experience in image processing, algorithms and neural networks.
• Knowledge of the tools, libraries and cloud services for Data Science. Ideally Google Cloud Platform
• Solid Python engineering skills and experience with Python, Tensorflow, Docker
• Cooperative and independent work, analytical mindset, and willingness to take responsibility
• Fluency in English, both written and spoken.

Role - Manager Aggregation

Location - Bilaspur / Raipur

SCOPE OF WORK

This position will contribute towards connection with doctors. Broadly, the

position will:

● Planning and participating in project work plan meetings partners

especially the doctors and explain about company to tie up.

● Researching and enlisting the doctors to tie up with company

● Ensuring partners are providing quality project reporting on time, and

are receiving feedback on project implementation.

● Proactively meet with partners from industry and relevant public sector entities and representatives of our company.

Must Haves:

● Excellent communication skills

● Convincing power

● Should have team management experience.

● Mindset of working smart.

● Acquiring right partners.

● Strong existing network of Doctors

Benefits:

● Becoming a part of the early core team

● Competitive salary

● Work with colleagues from strong backgrounds & hungry to succeed

About KAFQA

At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watches performing arts. Our launch services consist of technology-enabled dance classes in our proprietary studios, production facilities, and social media broadcasting & competitions.

Founder & Team

The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consisted of senior executives from Shiamak Davar & Byju’s.

Background

•   At least 6+ years experience in back-end development in a fast-paced environment, working in Python & Django Framework
• Should Have experience leading a team.
•   Deep understanding of technologies used in web products, including Rest APIs
•   Sound understanding of SQL/NoSQL databases such as PostgreSQL and MongoDB.
•   Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps.
•   Understanding of databases, and related tools, paradigms.

Opportunity

Here are some of the things you might have to do on any given day:

•   Developing APIs and endpoints for deployments of our product.
•   Infrastructure Development such as building databases, creating and maintaining automated jobs.
•   Build out the back-end to deploy and scale our product.

What you need to have:

• Preferred Work experience in electronic accessories
• Experience in sourcing, vendor development, purchase
• Handled electronic components, PCB, mechanical parts
• Ability to get or suggest best low-cost components
• Knowledge about import, export, costing, projects    

Technology is at the heart of our organization. We have a strong engineering team and we're looking for an experienced engineer to lead our backend engineering team. As part of the tech team, you will Understand product requirements and brainstorm ways to address them

• Lead large initiatives and be responsible for it
• Mentor teammates
• Set and enforce standards for writing and maintaining efficient code
• Influence team decisions in the overall architecture and practices of the company
• Contribute to company growth by participating in hiring activities

Must-haves

1. At least 4 years experience in a product based company
2. Experience working with distributed environments at scale
3. Strong command on at least one Object Oriented Programming language
4. Experience leading developers for large scale products
5. Demonstrated capability to design and architect products built for scale
6. Deep knowledge of multiple AWS services
7. Experience with Docker and Kubernetes

Good to have

1. Experience with at least one among C++, Java
2. Experience with Linux file systems
3. Familiarity with agile development methodologies

We're hiring a set of highly skilled, enthusiastic, and passionate people who thrive in a high-growth environment. We believe the best way to grow is to give everyone the opportunity to pursue their interests. At Lucidity, you have complete freedom to work on projects that interest you. Plus, with benefits like flexible hours, company offsites, unlimited leaves, we ensure you enjoy the journey as much as we do. We are also offering healthy founding team ESOP's.