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We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Role & Responsibilities:

AWS Cloud Management:

• Lead the design, deployment, and management of AWS cloud infrastructure to ensure

scalability, security, and reliability.

• Oversee the implementation of best practices for cloud resource utilization.

Automated Provisioning:

• Drive the development and maintenance of automated provisioning processes for

infrastructure deployment, leveraging tools such as Terraform and Packer.

• Continuously enhance deployment workflows to optimize efficiency.

Financial Operations (FinOps):

• Implement and champion FinOps practices to optimize cloud costs and resource

utilization.

• Conduct regular cost analysis and identify opportunities for cost savings without

compromising performance.

Infrastructure as Code (IaC):

• Collaborate with teams to implement and maintain IaC scripts for infrastructure

configuration and deployment.

• Ensure version control and consistency in infrastructure code across projects.

Team Leadership:

• Lead and mentor a team of DevOps engineers, providing technical guidance and

support.\

• Foster a collaborative and innovative team culture focused on continuous improvement.

Continuous Integration/Continuous Deployment (CI/CD):

• Drive the implementation and maintenance of CI/CD pipelines to automate software

delivery processes.

• Ensure seamless and reliable application deployments across environments.

Monitoring and Optimization:

• Implement monitoring solutions for cloud resources and applications.

• Proactively identify and address performance bottlenecks, ensuring optimal system

performance.

Job Description for Project Manager:

·         

1.   Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2.   Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and emails.

3.   Manage projects, and establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4.   Coordinate with various departments within the organization, including support, service, and technology, and manage resources, in order to ensure the seamless functioning of the client accounts.

5.   Responsible for client receivables; planning and execution of monthly retention.

6.   Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7.   Preferred Location Noida.

8.   Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9.   Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, and expectations and assess customer needs on an ongoing basis.

What we are looking for

· Excellent communication skills

· Must have Experience in Digital Marketing.

Why should you join us

· Fixed working timings- 5 days working

· Attractive Incentives

· Young and vibrant work culture

Job Location: Noida Sector 63

Job Profile: Project Manager

Job Timing: Night Shift 

Company Description

Sciflare Technologies Pvt. Ltd. is a 10+ years dynamic and innovative IT and software development company located in Chennai. With a strong presence in the US, Europe, and UAE, we specialize in various domains, including AI, Gaming, Banking, Fintech, Fantasy Sports, IT, E-commerce, Logistics, Healthcare, and On-Demand Services. Our team of over 40 talented professionals is dedicated to delivering cutting-edge solutions that drive our clients' success. Our top clients include Provident Bank, Century Financial, HDFC Life, The New Indian Express, Cisco, and EROS Group.

Join us and be a part of a company that thrives on creativity, technology, and excellence.

CHANCE TO WORK WITH APPS WITH 10LAKH CONCURRENT USERS IN GAMING INDUSTRY

Role Description

• You are a champion at Code reviews and Unit/Mock/integration Tests
• You have a strong sense of ownership of what you design and deploy
• You provide strong technical mentorship to team members
• You are an excellent team player
• You continuously learn and improve

We are seeking a highly motivated and experienced Senior React Native Engineer to join our team. In this role, you will lead and manage software development projects across diverse domains such as Gaming, Banking, Fintech, Fantasy Sports, IT, E-commerce, Logistics, Healthcare, and On-Demand Services. You will be responsible for ensuring the successful delivery of projects, meeting deadlines, and exceeding client expectations.

Skill Sets

• Startup Experience: Proven track record of taking ownership of projects and delivering impactful results in a startup environment.
• Relevant Experience: 3-9 years of experience in mobile app development, with a strong focus on building high-performance, scalable, and maintainable React Native applications.
• React Native Expertise: Extensive experience with React Native, including deep knowledge of its ecosystem, libraries, and tools.
• JavaScript & TypeScript: Proficiency in JavaScript and TypeScript, with experience in writing clean, maintainable, and efficient code.
• Mobile Development: Hands-on experience in developing cross-platform mobile applications for both iOS and Android, with a strong understanding of platform-specific guidelines and best practices.
• State Management: Proficiency with state management solutions such as Redux, MobX, or Context API.
• APIs & Integration: Experience integrating with RESTful APIs and GraphQL endpoints, with a strong understanding of asynchronous data fetching and state management.
• UI/UX Design: Strong understanding of UI/UX principles and experience working with designers to implement user-friendly interfaces and improve app usability.
• Testing & Debugging: Experience with mobile testing frameworks and tools such as Jest, Detox, or Appium. Skilled in debugging and performance optimization for mobile applications.
• Version Control & CI/CD: Experience with Git, pull requests, and CI/CD pipelines. Familiarity with tools like GitLab, GitHub, or Bitbucket.
• Agile Practices: Experience working in Agile environments, with a solid understanding of SCRUM and related methodologies.
• Collaboration & Communication: Excellent teamwork and communication skills, with the ability to collaborate effectively in a remote or distributed team setting.
• Solutions-Oriented: Ability to tackle complex problems with a solutions-oriented mindset, adapting to the fast pace and challenges of startup life.

Responsibilities

• Scalable Architecture: Lead the design and implementation of scalable mobile architectures that ensure performance, reliability, and maintainability of React Native applications.
• Informed Decisions: Make architectural and technical decisions that align with the companys business objectives and technical strategy.
• Code Quality & Standards: Maintain high standards of code quality through regular code reviews, adhering to best practices and industry standards.
• User Experience: Work closely with UX/UI designers to ensure that applications provide a seamless and engaging user experience.
• Performance Optimization: Optimize mobile applications for speed, responsiveness, and efficiency, ensuring a smooth user experience across both iOS and Android platforms.
• Testing & Debugging: Implement comprehensive testing strategies to identify and address issues early in the development cycle, ensuring reliable and high-quality releases.
• Collaboration: Collaborate with product managers, designers, and other developers to understand user requirements and deliver features that meet user needs and project goals.
• Continuous Learning: Stay current with the latest trends, technologies, and best practices in React Native and mobile development to drive innovation and improvement.
• Autonomy: Take ownership of projects and tasks, working independently and effectively without the need for constant supervision.
• Simplicity: Strive for simplicity and elegance in your code and solutions, avoiding unnecessary complexity.
• Proactive Problem Solving: Anticipate and address potential issues before they arise, contributing to the overall success of the team and project.
• Solution-Oriented: Focus on delivering practical solutions to problems, going beyond just writing code to contribute to the overall success of the product.

Life@Sciflare:

• An exciting & lively workplace gives you the chance to work in an environment where you may unleash your creativity and inventiveness to the best extent possible.
• Work in a collaborative setting where your cooperative team contributes new perspectives to your objectives and forges strong bonds.
• Growth mindset: You are nurtured through each stage of your professional advancement by learning and unlearning new things.

The role is office-based, working from Monday to Friday 9:00 AM to 06:00 PM & all Saturdays & Sundays are off.

Position: Growth Marketing Ninja 

Location: Remote - based in India

Experience: 3-5 years

Timings : Must be able to work 3-4 hours in the eastern time zone to overlap with key stakeholders 

About Us:

Plobal Apps is a no code platform that helps online brands build mobile apps in minutes. We are one of the largest app builders in the Shopify ecosystem, powering apps for some of the world’s largest brands like Steve Madden, Forever 21, Bailey’s Blossoms & thousands more. Our team currently operates out of Toronto, Pune & Bangalore. 

We’ve raised over $10 million in funding and are backed by Bessemer Venture Partners, Elevation Capital & Better Capital. 

What you will do:

• You will work closely with the CEO
• Strategize and execute paid and organic campaigns
• Set up and optimize outbound email campaigns, working closely with the Sales team 
• Build and execute content marketing strategies to drive leads
• Plan and manage the design, content, and production of all marketing materials with designers
• Manage the SEO initiatives - strategizing, planning and execution (coordinating with an agency)
• 
  

Who we are looking for:

• At least 3-5 years of digital marketing experience forB2B SaaS companies
• Excellent at written communication
• Excellent at creating compelling decks
• Well versed in analyzing data and funnels
• Tech Savvy and excited to explore and work with new technology

Benefits:

• Remote first work culture
• Health Insurance Coverage of INR 5,00,000 
• 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
• Maternity and Paternity Leave
• High learning curve
• Opportunity to work with some of the coolest brands in the world 

Ready to help us build the next generation of mobile commerce?

• Over +7 years of professional experience in analyzing, designing, developing and deploying client server web applications using .NET Core, C#, ASP.NET MVC and WEB API.

• Responsible for lead, develop and maintain .NET Core web applications and coordinate with other developers to maintain efficient, reusable, and reliable coding standards.

• Experience in writing .NET Core Web API using JWT tokens with a deep understanding of how to streamline data payloads for mobile and low bandwidth devices.

• Worked on .NET design patterns such as MVC including Dependency Injection (DI), and any custom/hybrid framework as designed by the Architects.

• Proficient developing real-time project, modern UI technology experience in Blazor (Web Assembly / Server) using with Dapper and MudBlazor.

• Extensive experience in conceptual data modeling, build out database design and schema, performing SQL query optimization and stored procedures using Microsoft SQL Server.

• Hands on experience in creating, deploying and managing reports using Crystal Reports. Participate in unit test and integration testing. Familiarity with Agile (Scrum) methodologies.

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or a relevant field

About the Role

If you have a reputation for building rapport, the business acumen to undertake development with an eye for market expansion and can think creatively to find the ideal solution, we welcome your submission.

Your mission at ProApp

Customer facing: You will be connecting with customers directly to understand their experience and come up with best possible solutions for the business to grow.

Collaboration with multiple teams: You will work closely with multiple teams at ProApp to ensure smooth functioning of all the activities that leads to building a strong relationship with Customers.

Generate new business: This is an interesting activity where you play an important role of bringing a new customer leads on board from scratch.You will be required to Generate and Develop new business opportunities through various Lead Generation methods.

Requirements

Requirements to be a part of the PRO Team:

Approach - Willing to learn everyday and always ready to take on new challenges to grow.
Driven – extremely self-motivated with a diligent work ethic.
PS: You’re a bonafide hustler who never gives up
Honest - High level of integrity and strong commitment to build a successful pipeline Strong Stakeholder management and communication skills.
It would be great if you have some experience working in Sales/Business Development roles. If not, we are ready to train you if you have excellent communication skills and eagerness to learn.

Benefits

Why you should apply:

If you want to be play an important role in ProApp's future growth - It’s arguable that the offered position is the most important we have. If you are looking to jetpack your career and be valued for your commitment to hard work, this is the place. Work with the founding team directly: You will work directly with the Product Manager of the company, as a trusted alley to build in/outbound sales and drive qualified leads. Learning and Development: If learning and growing at a good pace is in your checklist then you are in the right place. We care about your growth and will provide you with responsibilities and opportunities to help you reach closer to your goal.

Job Summary
If you are passionate about technology, constantly seeking to learn and improve skillset, then you are the type of person we are looking for!
We are offering superb career growth opportunities, great compensation and benefits.
Java developers with only more than 7 Years of experience can apply.
Responsibilities and Duties

• Deliver tactical and strategic improvements to large scale Java/J2EE/Mobile based product
• Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems
• Design, develop and test Java-based solutions using common standards and frameworks such as JAXB, JAX-WS, JAX-RS, JPA, JavaEE, Spring, and Hibernate
• Maintain and update all existing J2EE applications as needed
• Translate software requirements into working and maintainable solutions within the existing application frameworks
• Implement the product's lifecycle: Design, development, quality, deployment, and maintenance
• Develop and adhere to best-practices for developing applications
• Continuously contribute to team performance improvement and collaboration
• Collaborate effectively across teams

Benefits
Alternate Saturdays-Off!
Working Saturdays are Half-days!

Weekly Lunch
Birthday Celebrations
Festival Celebrations
Diwali Bonus
Annual Picnic
Healthiest and easy-going working experience with motivating team members.