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We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Mandatory(Experience 1)- Must have 8+ years of product design experience with minimum 3 years managing a design team — direct reports, quality ownership, critique culture.

Mandatory(Experience 2)- Must have hands on End-to-end ownership from problem definition and rapid prototyping through to final Figma handoff, across both web and mobile

Mandatory(Skill 1)- Must have exceptional UI skills combined with deep mastery of UX psychology — with demonstrated ability to deliver world-class visual and interaction design.

Mandatory(Skill 2)- Must have built or evolved a design system adopted in production code — token structure, engineering handoff, versioning, and cross-platform consistency. Maintaining a Figma component library alone is not sufficient.

Mandatory (Leadership & Team Management): Must have hands-on experience leading and mentoring a design team — setting the quality bar, running structured design critiques, and managing delivery across parallel tracks. Someone who builds the team up, not just manages output.

Mandatory (Stakeholder Mgmt)- Must be comfortable presenting to VP Product, CTO, and C-suite — able to articulate design rationale in business terms and influence product direction through user-centric logic and data.

Mandatory (Portfolio)- Must include 2+ end-to-end transactional consumer journeys with process and outcomes; design system work with engineering context; mobile-first screens; measurable conversion or usability outcomes.

Mandatory (Company) - B2C product companies

Job Type: Full-Time

Job Description:

• Should have basic experience on animation principles.
• Good understanding of aesthetics and animated canvas.
• Able to understand project requirement and handle projects independently.
• Create and Edit Videos for all projects and use motion for the created videos
• Strong learning capability.
• Having a good knowledge of Excel tools
• Framework experience would be beneficial.
• Should be comfortable to work with the team.
• Strong expertise in Motion Graphics, with a blend of creative visualization, modern design, and typography.
• Proficiency in handling DSLR cameras for internal photo/video shoots and enhancing footage with effects and elements to produce high-quality videos.
• Basic knowledge of UI design is a plus, as it may be required for certain UI-related tasks and team collaboration.
•  

Skills required:

• Demonstrated experience in a graphic and motion design position.
• A strong portfolio that highlights one's creativity and attention to detail.
• Excellent time-management and communication abilities.
• Expert proficiency in Adobe After Effects, Adobe Premiere, Adobe Illustrator, and Adobe Photoshop.
• Knowledge of Figma and Blender 3D is a plus.
• Experience with BodyMovin (Lottie) and Duik plug-ins will be considered an added advantage.

Position Name:- Azure Infrastructure Engineer

Year of Exp:- 8+ years

Mode :- Remote

Key Important Skill Set:-

Cloud Networking

Azure Networking

Hub-and-Spoke Architecture

Azure Kubernetes Service (AKS)

Terraform Automation

State File Management (Terraform)

Disaster Recovery (DR) Setup

High Availability Configuration

Network Troubleshooting (Azure)

AKS Networking

Scaling and Load Balancing (AKS)

VM Deployment (Terraform)

Service Mesh

Helm for AKS

Production-Level Infrastructure Management

Network Security Groups (NSG)

Container Management (AKS)

Detailed Job Description: -

Key Responsibilities:

Operate and troubleshoot production AKS clusters

Build and deploy workloads using Docker and Helm

Automate infra provisioning with Terraform

Configure autoscaling using KEDA and HPA

Manage Istio or equivalent service mesh (ingress, routing, mTLS)

Maintain robust CI/CD pipelines (Azure DevOps/GitHub Actions)

Handle complex Azure networking (VNet, NSG, DNS, LB, peering)

Support and execute disaster recovery procedures

Responsibilities;

● Analyze financial data related to loan requests.

● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.

● Record loan denials and specific basis for declining application.

● Monitor and report noncompliance with loan covenants.

● Maintain client relationships and provide superior customer service.

● Assist with technical underwriting issues and questions.

● Review loan documentation and vendor reports to identify signs of fraudulent activity.

● Develop and implement underwriting policies and procedures

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Company Profile:

                                                                    App Innovation Technologies is leader in Mobile and Web based solutions development. With our extensive knowledge of this industry, our customers receive the edge needed to make their projects a true success. Our team of developers, analysts, designers, testers and project managers will complete projects on time to the agreed specifications with Mobile,  Social, Cloud and Analytic’s expertise.

We also provide a caravan of web-based products and Software services.  AIT is a reputed web/Software development company with its headquarters based at Coimbatore, India. We have a creative team of skilled professionals who have in depth knowledge in various technologies including open source technologies and Microsoft technologies to service our valuable clients. Please visit our website http://www.aitechindia.com">www.aitechindia.com for more details.

Job Description:

                                 We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment

CE Brands is an ecommerce focused company with multiple brands in growth stages, with a focus on apparel brands looking for a Shopify Web Developer. We are a fully remote team and we’re expanding our team to help us to continue to deliver high-quality and high-performing capabilities to our clients.

As a Shopify Web Developer, your main task will be to help in the implementation of new stores and their functionalities and always adhering to the best practices of the platform and current web standards. We strive to always deliver exceptional performance, usability and accessibility. It is also necessary to understand advanced Shopify concepts such as alternation of layouts and templates, product attributes, cart properties, and a deep understanding of the limitations and possibilities of Shopify objects.

Duties and Responsibilities:

• Create an engaging and knowledgeable online Shopify store to increase sales and revenue
• Create bespoke Shopify themes and change pre-existing templates per predefined brand guidelines
• Be an expert in all aspects of the ECommerce platform
• Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality
• Based on their findings, they provide technical support and coordination, protecting enterprises against failure
• Increase conversion rates by optimizing the website
• Demonstrated ability to transform designs (e.g. Sketch & Figma) into code
• Write structured, well-organized, and reusable code
• Inspect and troubleshoot bugs and other QA issues
• Keep abreast of best practices/trends/tools
• Ensure the technical feasibility of UI/UX designs
•  

Qualification Preferred:

• A bachelor's degree in information technology, computer science, or a related discipline
• Broad shop construction, launch, and maintenance expertise, as well as a general understanding of the admin system
• Proven skills in Liquid, HTML, CSS, jQuery & Javascript
• Good understanding of server-side CSS pre-processing platforms
• Proficient understanding of Javascript frameworks
• Proficiency with Invision, Sketch, Figma and Adobe Creative Cloud
• Ability to code a theme from scratch in Shopify
  Previous experience working with a custom theme and/or the Storefront API
• Working knowledge of Shopify's theming system and Liquid templating
• Previous experience implementing/debugging third-party Shopify apps, as well as building unique solutions if needed
• Extensive testing and debugging abilities using the browser console and other tools
• Working knowledge of third-party services and APIs, as well as Shopify plugins
• Capability to communicate effectively and provide proactive feedback
• Strong understanding of cross-browser compatibility and responsive design
• Proficient understanding of code versioning tools
• Ability to self manage and meet deadlines
• A good eye for design and great attention to detail
• Good verbal and written communication skills
• A strong understanding of UX design
• A portfolio of live projects

*This is a PROJECT BASE job with the possibility to work FULL TIME remotely WORK FROM HOME OPPORTUNITY and MUST have a stable internet connection with a high-speed internet.