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We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Job Description

Job Title: Digital Marketing Team Lead

Company: Web Digital Mantra IT Services Pvt Ltd

Location: Kumaraswamy Layout, Bengaluru

Employment Type: Full-Time

Salary Package: ₹4 LPA – ₹5 LPA

Kannada speaking candidates preferred.

About the Company

We are a fast-growing IT services company specializing in Website Development, Software & Mobile App Development, ERP, CRM & Billing Software, along with Digital Marketing Services such as SEO, Google Ads, Meta Ads, and Social Media Marketing. We work with schools, colleges, SMEs, startups, and enterprises to deliver scalable digital solutions.

Key Role

• We are looking for a dynamic and result-oriented Digital Marketing Team Lead to join our growing team at Web Digital Mantra IT Services Pvt Ltd. The ideal candidate should have strong experience in team handling, client coordination, and digital marketing strategy execution.
• The candidate will be responsible for leading the digital marketing team, managing client communication, overseeing campaigns, and ensuring successful delivery of marketing projects across multiple digital platforms.

Key Responsibilities

• Lead and manage the digital marketing team to achieve campaign goals and business targets
• Coordinate with clients to understand requirements, provide updates, and maintain strong professional relationships
• Plan, execute, and monitor digital marketing campaigns across various channels
• Handle SEO, social media marketing, paid campaigns, content marketing, and lead generation activities
• Track campaign performance using analytics tools and prepare performance reports
• Ensure timely project delivery and maintain quality standards
• Collaborate with the design, content, and development teams for campaign execution
• Conduct market research and competitor analysis to improve marketing strategies
• Mentor team members and support their professional development
• Manage online brand presence and improve customer engagement

Required Skills

• Strong leadership and team management skills
• Excellent client handling and communication abilities
• Knowledge of SEO, SEM, Google Ads, Meta Ads, and social media marketing
• Experience in campaign planning and performance analysis
• Familiarity with digital marketing tools such as Google Analytics, Search Console, Canva, CRM tools, etc.
• Strong problem-solving and multitasking skills
• Good presentation and reporting abilities
• Ability to work in a fast-paced environment

Preferred Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field
• 2–4 years of experience in Digital Marketing
• Prior experience in team leadership or client coordination is preferred

Benefits

• Provident Fund (PF) provided
• Employee Insurance provided
• Career growth opportunities
• Supportive and collaborative work environment
• Exposure to diverse client projects and digital technologies
• Paid leaves and company holidays
• Opportunities to work with international clients
• Skill development and learning opportunities

Additional Information

Work Timing: 10:00 AM – 7:00 PM

Work Mode: Work from Office

About Us

Codekubix is a fast-growing IT solutions company delivering high-quality web, mobile, and software development services. We believe in innovation, collaboration, and providing excellent value to our clients worldwide. We are looking for fresh graduates with strong communication skills and a passion for business development to join our team.

Requirements

• Recent graduate (Bachelor’s/Master’s degree in any field).
• Excellent verbal and written communication skills in English.
• Passion for sales, marketing, and client interaction.
• Ability to learn quickly and adapt in a fast-paced environment.
• Strong interpersonal skills, confidence, and a positive attitude.
• Basic knowledge of IT/software industry is a plus (not mandatory).

What We Offer

• Training and mentorship from experienced professionals.
• Performance-based incentives and career growth opportunities.
• Exposure to international clients and business practices.
• A supportive and dynamic work environment.

We are looking for candidates with:

• Skills: C++ experience with real-time analytics
• Experience: 5-10 years
• Domain: Manufacturing
• Requirement: 5 resources

In partnership with a 1500 CR Conglomerate, we will be launching a combination of FinTech & Retail Marketplace focused on empowering Kirana Stores.  Formal registration, Business Plan finalization and  kick off  activities are work-in progress. We are looking for 15+ years experienced technology specialists for the role of Head of Engineering.

You will lead this new value stream help the platform scale up to servce over a 3 million user base in the next 3-5 years

Location ; Bangalore / Chennai 

Travel  : Would be required in the initial stages 

Compensation  - Industry standard (open for discussion)

You

• 9+ years experience developing highly scalable, distributed applications, products and services in Java or similar languages
• 3+ years of experience in team management, including hiring, building key projects and career management.
• Deep understanding of how distributed resilient software is built and deployed
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
• Strong desire to work in an unstructured, fast moving startup environment
• Passionate Tech architect, retains narrow focus on research, system performance and scalability

Technology

Good knowledge of languages like Java, Python and web technologies (e.g. Javascript, HTML, CSS)

Expertise in front end and backend JS frameworks (e.g React JS, Angular, Node.js,)

Experience working in Agile frameworks and project management tools (e.g. Atlassian, Git)

Knowledge of deployment of distributed RESTful search platforms (like Elastic or Solr)

Experience in designing hyperscale architecture

Exposure to Microservices, AI/ML and Bigdata

Worked on at least one 0-1 initiative preferably IT product firms

Hands on ready to code any time (candidates who are interested only in advisory model, please excuse)

Candidates with good exposure working with OR algorithms would be given preference

Reasonably networked to be able to attract tech talent and build a large Engineering team independently

- Key responsibilities include:

• Deliver software products that delight our customers and accelerates our business growth.
• Be a combination of technical hands-on software engineer and a leader who has the ability to influence, guide, and inspire those around you.
• Empower the team to achieve a high level of productivity, reliability and simplicity.
• Hire and retain a team of high-performing engineers and managers.
• Understand the market and our end customers.
• Stays current on leading industry trends.
• Conduct performance reviews, calibration sessions and feedback discussions for direct reports.

Profile: Java developer (2-4 years) - Noida

MUST Have: Core Java, data structure

NP: Immediate to 30 Days

Salary : Upto 9 LPA

MUST Haves: Java 1.8, Core Java, Data structure

Requirements:

• Java 1.8 version with Collections, Multithreading working knowledge –(Mandatory)
• Data Structures, BPM-Alfresco & Groovy