
About Tipagency
About
The Integrated Penguin is a digital marketing agency that crafts branding, website, apps and design solutions. We love beautiful design, intelligent technology and intuitive user experiences!
We have worked with both Indian and international brands, from helping Bangalore’s oldest ice-cream parlor refurbish their website to helping a world famous cosmetic brand get online with an e-learning platform.
Our Capabilities:
Branding
Strategy
Content
Print and Packaging Design
Website Design & Development
Software Design & Development
Search & Social Media
Content Writing & Marketing
CIAM & CRM
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Job Title: Quality Assurance Engineer/ Tester
Location: Remote
Experience: 3+ Years
Role Overview
We are seeking an experienced Senior Quality Assurance Engineer to drive test strategy, automation, and end-to-end quality delivery for both Web2 and Web3 applications. The ideal candidate should have hands-on expertise in automation testing, API validation, and blockchain QA, along with strong analytical and leadership skills to guide QA processes and mentor junior testers.
Key Responsibilities
- Design, develop, and execute automated and manual test plans for web and blockchain-based applications.
- Develop robust automation frameworks using Selenium, Cypress, and Java/Python to enhance testing efficiency.
- Perform API testing and validation for Web2 and Web3 integrations using Postman and JMeter, ensuring reliability, accuracy, and performance.
- Test blockchain-related applications including non-custodial wallets, NFT platforms, and decentralized systems, ensuring transaction integrity and on-chain data accuracy.
- Collaborate closely with developers, product managers, and DevOps to ensure seamless CI/CD integration using Git and Jenkins.
- Maintain Requirement Traceability Matrices (RTM) and ensure coverage of business requirements across the QA lifecycle.
- Lead regression, integration, and performance testing cycles to ensure high-quality releases.
- Mentor junior QA engineers, define best practices, and drive continuous improvement across QA processes.
- Work in Agile/Scrum setups, managing sprint QA deliverables and participating in release readiness reviews.
Tools & Technologies
Automation & Testing: Selenium, Cypress, Postman, JMeter
Programming Languages: Java, Python
Version Control: Git, GitHub
CI/CD: Jenkins, Git-based pipelines
Bug Tracking: Jira
Blockchain QA Tools: MetaMask, Etherscan, Hardhat, Truffle (exposure)
Browsers & Platforms: Chrome DevTools
Requirements
- 2–3 years of hands-on QA experience across Web and Blockchain domains.
- Proven expertise in automation, performance, and functional testing using Selenium, Postman, and JMeter.
- Strong understanding of REST APIs, JSON, and CI/CD processes.
- Experience testing blockchain or cryptocurrency-based systems (wallets, NFTs, token transactions).
- Familiarity with Agile methodologies and sprint-based QA practices.
- Excellent problem-solving, analytical, and documentation skills.
- Ability to mentor team members and drive QA strategy improvements.
AWS Cloud Engineer Job Description
Position: AWS Cloud Engineer
Responsibilities:
- Design and manage AWS cloud infrastructure.
- Deploy and monitor applications on AWS.
- Implement security best practices.
- Optimize cloud costs and performance.
Required Skills:
- Knowledge of AWS services such as EC2, S3, IAM, and Lambda.
- Experience with Linux and networking.
- Familiarity with Infrastructure as Code tools such as Terraform.
- Scripting skills in Python or Bash.
Qualifications:
- Bachelor's degree in a related field.
- AWS certification is a plus.
- 1–3 years of cloud or system administration experience.
If you have a specific job description, paste it here and I can explain it, summarize it, or help you prepare for the interview.
About MyOperator
MyOperator is a Business AI Operator platform that enables businesses, teams, and AI agents to work together seamlessly for customer operations such as Sales, Support, Escalations, Feedback, and Refund processes. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows including voice bots, WhatsApp automation, and intelligent call routing.
We are building for reliability, speed, and impact. MyOperator values ownership, critical thinking, and execution. This is a high-expectation, high-learning environment where engineers are empowered to solve complex problems and build systems that directly affect customer outcomes.
Role Overview
We are looking for a skilled and proactive Site Reliability Engineer (SRE) to take end-to-end ownership of production reliability, observability, and performance engineering across MyOperator’s AI-powered communication infrastructure.
This role is not operational-only — it requires strong system design thinking, deep troubleshooting ability, and a production ownership mindset. You will define reliability standards, build observability frameworks, lead incident response, and drive SLO-based engineering practices across distributed AWS and Kubernetes environments.
Key Responsibilities
- Own production reliability, uptime, latency, and error budgets across critical services.
- Design and manage production-grade monitoring using Grafana, VictoriaMetrics (Prometheus), and PromQl, AWS CloudWatch.
- Define and enforce SLIs, SLOs, and SLA thresholds for AI communication systems (voice bots, WhatsApp APIs, call routing).
- Build real-time operational dashboards for incident response, capacity planning, and leadership visibility.
- Implement end-to-end distributed tracing using OpenTelemetry (OTEL Collector).
- Design and maintain centralized logging with strong correlation between logs, metrics, and traces.
- Create SLO-based alerting systems with minimal noise and fast incident detection.
- Lead incident response lifecycle: alert triage, mitigation, RCA documentation, and preventive improvements.
- Drive MTTR reduction through structured monitoring, automation, and reliability engineering practices.
- Monitor and troubleshoot AWS EKS (Kubernetes) production workloads.
- Instrument and monitor LLM API integrations, AI inference pipelines, and messaging systems.
- Analyze logs using OpenSearch / ELK for anomaly detection and root cause identification.
- Automate operational workflows using Python or Bash to eliminate manual toil.
- Drive performance optimization, scalability improvements, and capacity planning.
- Collaborate with engineering teams to instrument new services from day one.
Required Skills & Qualifications
- 3–6 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
- Hands-on experience with:
- VictoriaMetrics / Prometheus (time-series monitoring)
- Grafana dashboards and visualization
- PromQL for writing complex queries and alerts
- Experience implementing distributed tracing using OpenTelemetry (Mandatory).
- Strong experience with centralized logging systems (ELK / OpenSearch / Loki).
- Experience with alerting frameworks such as Alertmanager or Grafana Alerts.
- Strong understanding of SLIs, SLOs, SLA design, and reliability engineering principles.
- Hands-on experience managing AWS production workloads (EC2, RDS, ELB, CloudWatch, IAM).
- Experience with Kubernetes (AWS EKS preferred).
- Familiarity with CI/CD pipelines and automation tools.
- Good understanding of Linux systems, networking, and cloud infrastructure.
- Experience handling production incidents and participating in on-call rotations.
- Ability to automate operational tasks using Python or Bash.
Good to Have
- Experience with OpenSearch / ELK log pipelines and anomaly detection.
- Kubernetes monitoring (pod health, node metrics, autoscaling behavior).
- CI/CD observability integration (Jenkins, GitHub Actions).
- Experience in monitoring LLM APIs and AI inference pipelines.
- Familiarity with MLOps or AI observability tools (Arize, WhyLabs, etc.).
- Service mesh exposure (Istio).
- Infrastructure as Code (Terraform, CloudFormation).
- Experience with chaos engineering or load testing tools.
- Multi-cluster or multi-region architecture exposure.
Key Expectations
- Ownership of production systems and high availability.
- Strong troubleshooting and debugging skills.
- Focus on automation and reliability improvements.
- Proactive approach to incident prevention.
- Ability to reduce alert noise and improve signal quality.
- Data-driven approach to reliability engineering.
This Role Is Not For
- Candidates with purely development experience and no production ownership.
- Candidates without real incident response or on-call experience.
- Freshers or candidates with less than 3 years of experience.
Make outbound sales calls to prospective customers from provided leads and databases.
Promote financial products such as personal loans, business loans, insurance and investment solutions.
Explain product details, benefits, interests rates, and eligibility criteria Identify customer requirements and suggest appropriate financial solutions
. Follow up with the leads and maintain a strong conversion pipeline. Achieve assigned sales targets and KPI’S on a daily and monthly basis.
Research Analyst – Support research initiatives, gather and analyze data, and contribute to decision-making insights.
Location: Jaipur, Vaishali Nagar
Stipend: Unpaid
Key Responsibilities:
Conduct in-depth research on global market trends and industry landscapes
Analyze data from multiple sources and synthesize key insights
Support internal teams with market intelligence, competitor mapping, and lead profiling
Utilize LinkedIn and other digital platforms to support outreach and research initiatives
What You’ll Gain:
Practical experience in global market research
Exposure to industry tools used for real-world business research
Enhanced understanding of how to leverage LinkedIn and other platforms for market and talent insights
.
🔧 Key Responsibilities:
- Design and develop customized Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC)
- Manage and implement Salesforce APIs and third-party integrations
- Work with Salesforce Data Cloud (CDP) to unify and manage enterprise data
- Collaborate with cross-functional teams to deliver scalable, secure, and high-performing Salesforce solutions
- Adhere to best practices in data security, performance, and system architecture
- Participate actively in Agile/Scrum processes and contribute to sprint planning and delivery
- Conduct thorough code reviews, unit testing, and maintain clear technical documentation
✅ Required Skills & Qualifications:
- 4+ years of hands-on Salesforce development experience
- Proficiency in Apex, LWC, Visualforce, and Salesforce APIs
- Experience with third-party integrations and middleware platforms
- Familiarity with Salesforce Data Cloud or similar data management platforms
- Strong grasp of Salesforce configuration, data modeling, flows, and triggers
- Knowledge of Git, DevOps, and CI/CD pipelines
- Excellent problem-solving and communication skills
🌟 Preferred:
- Salesforce Platform Developer I/II certification(s)
- Experience working in large-scale enterprise environments
- Familiarity with DevOps tools and CI/CD best practices
Require a confident person who can manage a team can also hire good candidates if required anyone having experience in fintech will be prefered
Do you want to work with the company which solves real time challenges by using Artificial Intelligence, Data Integration & Analytics, then read on.
The founder is a qualified physician an innovator at heart. He has immense experience in health management sector and has worked for international healthcare organizations.
- Driving new customer acquisitions and will be hunting new logos by developing key growth sales strategies, tactics and action plans.
- Leading medium-large sized custom engagements involving market assessment, go to market strategy, competition benchmarking, company profiles, therapy area analysis, whitepaper support among others.
- Identifying and closing sales opportunities with Fortune 500 companies.
- Providing presales support- proposal building, resource and cost estimation
- Creating sales reports that take a look at the company's sales & developing long term sales goals.
- Creating strong relationships with key client stakeholders at both senior and mid- management levels.
- Client interaction : Giving presentation to business heads of pharma companies suggesting them strategic and tactical road map for driving business growth.
- Managing end-to-end delivery of client engagements including client and stakeholder communication, project planning and execution, project management, capability development, and training programs
- Determining annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results.
- Ensuring Partnership scouting & generating data business and garnering consulting projects.
- Maintaining sales staff by recruiting, selecting, orienting and training employees.
- Counselling and disciplining employees; planning, monitoring and appraising job results.
What you need to have:
- An ideal candidate will be someone who has experience in selling SAAS B2B analytics products to large pharmaceutical companies.
- Have a proven track record of performance with more than 100% achievement of sales targets.
- This is an individual contributor role and will be responsible for hitting the sales quota and overachieving it.
- Understand and effectively communicate the company's value prop, tech, process and current partnerships.
- Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
Responsibilities:
- Write well designed, testable, scalable and efficient code and oversee assigned programs (e.g. conduct code review) and provide guidance to team members
- Apply design principles to ensure code modularity and error handling at appropriate levels
- Communicate software requirements to development teams
- Evaluate and select appropriate software or hardware and suggest integration methods
- Address technical concerns, ideas and suggestions and provide technological solution to it
- Monitor systems to ensure they meet both user needs and business goals
- Design the overall structure of the platform and oversee programs to ensure the proper implementation of the architecture
Desired Skills and Experience
- 2-7years of relevant experience in an online start-up with a record of substantial achievements
in the specific role
- Strong programming foundation in PHP, MySQL, Oops Concepts and can develop core PHP based applications
- Must have worked on MVC frameworks – Laravel, CodeIgniter, Cake PHP or Zend.
- Experience with JavaScript and jQuery for producing AJAX applications.
- HTML5, CSS3, XML knowledge is mandatory
- Ability to make modifications to the systems with little or no interruption of service
- Solid exposure to API integrations and familiar with various design & architectural patterns
- Understanding fundamental design principles behind a scalable application
- Ability to thrive in a fast-paced, deadline-driven environment











