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SAP APO Consultant
Minimum 6+ year of Experience, relevant 5+ years as SAP APO Consultant.
Having an experience in DP andd SNP module
Minimum 2 end to end implementation is Mandatory
• This is for a support project, we are looking for candidates with minimum of 1 Implementation, Rollout, Support, upgrade, enhancements and various areas with implementation
• For users globally to ensure decent project delivery, service delivery, incident management, problem management, and change management.
• Analyse the systems and work directly with users to define system requirements, design and propose solutions, configure the software and train employees.
• Performing day-to-day maintenance on the SAP system, as well as installing new upgrades and testing for bugs, besides system configuration and data migration.
• Optimizing the system for easy use, and training employees in its functions and support all new required business improvements, changes and propose the integrated best-fit design to these new or changed Business Processes without impacting other regions.
• Meeting directly with users to find out their SAP-related needs and incorporate these needs into a cohesive plan
• Should be from OEM background.
• Experience should be 2-3 years
• Should be good in communication (English and Hindi) Skill Sets- Consulting and farming of Enterprise clients.
Responsibilities:
• Attending the Business requirement call with the client key stakeholders.
• Define project scope, document requirements as per the client needs and expectations.
• Get the requirements Sign-Off from the client before starting the implementation.
• Gathering the data & entered the same for Record to Report session.
• Presenting the Record to Report session to client.
• Successfully resolve client questions; Research and troubleshoot issues; Report findings and propose solutions to Product Management team to resolve issues;
• Identify impact to other project implementations and closely work with the Sales and Product Management teams to identify options and recommendations.
• Educate the users concerning best practices of working.
• Data migration.
• Testing of ERP.
• Post Go Live Support and Handover.
• Presenting the other session Case to resolution, marketing to ROI
• Form customization
• Workflow design
• Preparation of any Process document required by client.
L2 Support
Location : Mumbai, Pune, Bangalore
Requirement details : (Mandatory Skills)
- Excell communication skills
- Production Support, Incident Management
- SQL ( Must have experience in writing complex queries )
- Unix ( Must have working experience on Linux operating system.
- Pearl/Shell Scripting
- Candidates working in the Investment Banking domain will be preferred
- Developing change management plans for projects and/or change initiatives.
- Evaluating the impact of planned organisational change.
- Identifying risks and developing risk mitigation tactics.
- Identifying and managing anticipated resistance to change.
- Leading change management work streams with a structured methodology / process.
- Supporting development of communications relevant to change initiatives.
- Providing coaching and training to employees at all levels.
- Defining success metrics and measuring performance against these.
- Providing reporting and other updates to management and project teams.
Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, Housekeeping activities, facility maintenance, scheduling & labour management, and time & attendance purpose built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains they work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. They are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
About the job :
Responsible for successful onboarding of client and manage post-onboarding issues to ensure seamless customer experience.
What will you do?
- Lead the technical services team of 9-10 consultants who are responsible for Setting up Customer Accounts/Interfaces
- Create and execute project plans based on different customer/product combinations and define milestones, checklists and deliverables for projects
- Publish the project dashboards and reports to internal stakeholders and management team at defined intervals
- Work across various internal teams (Partner Success, Operations, Product Management, Infrastructure etc.), on-site/external team (IT department, vendors etc.) and working working with other technology providers to create seamless interfaces and ensure successful completion of technical assignments
- Flag any technical issues in time and work with stakeholders to ensure timely resolution and communication to the clients
- Perform project audits for newly implemented properties and identify gaps, if any
- Build and lead a cohesive and high performing team.
We are looking for :
- B. Tech or equivalent degree in computer science.
- Total experience of 10+ years with at least 3 years leading a team serving customers globally.
- Industry experience of working in similar IT services/product companies with. B2B experience preferred.
- In-depth knowledge of Windows servers and strong Windows Administration skills
- Thorough understanding of IT hardware and software systems (Networking, Servers, Databases, firewalls, Active Directory, Proxies, Security, Cloud systems etc.)
- Strong experience of working in cloud services (AWS preferred)
- Working knowledge of interfaces and integrations of systems.
- Good understanding of Internet-based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.
- Strong time management and organizational skills, detail-oriented and takes initiative to tackle challenges
- Committed to working collaboratively with highly diverse teams, and many different types of people
- Experience of working in hotel technologies will be an added advantage.
Our Client's experience :
- The physical, mental, emotional and financial health of our people is something we always care about.
- This is a place to learn and grow. We're committed to your development - both professionally and personally.
- Your experience with us is something we take seriously.
Our Client offers (of course, in addition to your compensation) :
- Health insurance
- Paid time off
- A flexible working environment meaning we strike the balance of what you need and what works for the business
- A hybrid approach to the future of work
- Parental leave
- Professional development assistance
- Referral program
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a Teacher Ops Manager, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.
What you will do:
- Interfacing with teachers and their management.
- Coordinating with faculty to create best in class learning material - video, reading material, assignments.
- Supporting faculty and senior managers to ensure that participant’s learning outcomes are met and a high level of satisfaction is maintained.
- Being the first point contact for participants, troubleshooting queries and managing discussions.
- Assisting program director, senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry).
What you need to know / have:
- Experience in the Education industry, a must; preferably EDtech.
- Experience in teaching is an added advantage but not a necessity.
- Experience in EDTech Orgs in similar profiles will be preferred.
- Excellent stakeholder management skills.
- Good communication skills
Experience: 2 to 6 years
Annual CTC: Rupees 8,00,000 to 10,00,000
Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with project management governance.
- Overseeing the total project list and in particular the key critical projects
- Sharing project status with senior management on a regular basis
- Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
- Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
- May supervise day-to-day work of junior level employees, but will not typically have formal management role.
- Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
- Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
- Ensures resources are assigned to project & monitor commitment.
- Ensures change control is executed throughout project.
- Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
- Tracks actual project costs, identify variances, and reforecast project costs as needed.
- Measures project management performance against standards.
- Ensures appropriate project staffing levels.
- Establishes project communication needs and create project communication plan.
- Creates the project risk management plan.
- Partners with cross function peers to create, administer, track, and eventually close project contracts.
- Client conversation and onboarding experience in middle office or portfolio accounting area
- PMP certified candidate is preferable..
Pre-Sales – [As the primary role this will dominate 60% of your bandwidth]
• Design solutions utilizing RPA (Ui path and AA) best practices and maintain overall technical responsibility for project delivery as the leader of the delivery team.
• Build the right relationships across all levels of the client to ensure roadblocks to RPA adoption are addressed.
• Lead the transformation effort to standardize the delivery management and enabling technology landscape within the customer to achieve cost efficiency and service delivery performance.
• Consult with clients and partners to provide functional and technical expertise in areas including, solution design, project management, business process improvement and risk identification/mitigation.
• Shape the end-to-end architecture and design, and solution implementation.
• Provide oversight and guidance of new services initiatives, ensuring adherence to best practices.
Services Delivery – [As the Services Delivery Leader this role will command 25% of your bandwidth]
• You will put together a high-performance, qualified and experienced delivery team in India. Provide coaching and management to Team Leads to ensure quality delivery.
• Chart and oversee implementation of customer RPA journeys from an existing initial implementation to a robust scalable model.
• Establish COE comprising of a crack team of domain experts
• Design RPA services to solve our customer's most challenging use cases by leveraging your technical skills to integrate a wide variety of systems.
Recruitment – [Up to 5% of bandwidth]
• Support identification, screening & recruitment of technical resources
Training – [Up to 10% of bandwidth]
• Set in place a Learning Framework to quickly onboard New Hires and get them ready to be deployed
• Ensure development and documentation of configuration best practices and contribute to team training and professional development
- Proxy Incident Management
- DLP Incident Management
- Support to SOC Incidents
- Miscellaneous Security Activities (Management of documentation- Policies/Procedures/ Guidelines etc.)
The Document management system Developer will be working in an organization where collaboration, together with best practice document, data and knowledge management are key elements of it’s operations.
Our Client is a key technology being used to address these needs. The candidate will have demonstrated extensive experience and expertise in all aspects of the duties and key responsibilities and working within a small will be essential for the role to make a strong, hands on contribution.
Client has 13 different Document management system that includes DropBox, Google drive, Network drives, SharePoint, Domo, Alfresco.
The Role
The Document Management system developer will take responsibility for all aspects of the design, document migration, solution development, deployment and support of key document management system infrastructure and business solutions.
Over 200 TB of content or documents will be migrated from data center based document management system cloud based document management system.
Technology solution should robust to support multiple different system content migration to Client System.
Responsibilities
- Lead development and deployment of Client solutions to meet identified requirements, engaging with business users as required.
- Support Specialist o Provide expert user support and guidance, as required.
- Deliver user training and documentation, as required.
- Drive best practice usage and compliance with policy and audit requirements.
- Contribute to improving consistency and effectiveness of information and document governance within the Institute.
- Drive consistency in Clients deployment and usage, including taxonomies, templates, master pages and security management.
- Create Templates, access management, security setup and metadata management to automate folder creation
- External user collaboration using optimal security policy and access management
- Integration with third party systems like Docusign and Viva Vaults
Skills, Knowledge and Experience
- Minimum 4 year undergrad Degree qualification is required
- Must have a knowledge about CFR Part 11 compliance
- Must have knowledge about GxP best documentation practices
- com training and certification would be highly desirable.
- Cloud based document management system API integrations, template management, access management set up experience is desirable
- Experience with SharePoint, Alfresco, Domo document management system is must
- document management system metadata management
- Experience is large scale migration from data center to cloud based document management system
- com or similar system Waterfall access management setup experience
- com or similar system Template and workflow setup experience
- A minimum of 3 to 5 years’ experience in Technical expert roles in Cloud based document management systems environments.
- Excellent communication skills, both written and oral.
- Demonstrated strong problem solving, analytical skills, and strategic thinking.
- Excellent interpersonal skills, including stakeholder management, training, presentation and public speaking.
- Demonstrated, quality focused, track record of successful projects.
- Ability to be flexible and adaptable in the face of changing organizational priorities and ambiguous environments.
- Ability to research and quickly assimilate relevant new technologies, concepts, architectures and features is essential.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a Teacher Ops Manager -Campus, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.
What you will do:
- Onboarding and churning of Campus Ambassadors (CAs).
- Ensuring lead flow to onboard talented pool of CAs regularly.
- Managing performance of these CAs.
- Churning of CAs from system upon tenure completion or termination.
- Looking into admissions coming through campus ambassadors.
- Driving referral programme to bring admissions.
- Driving course promotions and sensitisation within engineering campuses across India.
- Engagement of Campus Ambassadors :
- Designing and executing (end to end) coding events, workshops, webinars and offline events at campuses.
- Designing tasks weekly and driving adoption.
- Managing rewards and recognition of CAs.
- Marketing:
- Driving BTL and ATL marketing initiatives
- New initiatives:
- Rigorously driving new initiatives - This includes piloting these initiatives within a set of CAs, evaluating and scaling within the entire CA community.
- College level tie-ups - Understanding college specific requirements and catering to the challenges through our resources.
What you need to know / have:
- Minimum 2+ year experience in team management.
- Excellent Problem Solver.
- Highly data-oriented.
- Entrepreneurial and able to think on your feet to come up with ways to solve problems.
- Growth-hacking attitude.
- Outstanding verbal and written communication skills.
- Excellent stakeholder management skills.
- Good communication skills.
Experience: 2 to 5 years
Annual CTC: Rupees 6,00,000 to 8,00,000