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Nucleus Softwares: Senior Quality Lead
NOIDA
Job Role:
- Associate Manager for Nucleus Product, Implementation, Support and Services projects
- Sound Knowledge of Quality Management Processes and Software Development Lifecycle
- Experience in IT Organization
- Strong knowledge of industry best practices including Agile, CMMI, PMBOK, ISO, Six Sigma
- Strong knowledge of key areas of project management including Schedule, Quality and Risk Management
- Strong insights about Quality Measurement Framework & Metrics
- Proven internal stakeholders management skills
- Strong verbal and written communication skill
- Proactive outlook and approach
Job Responsibilities:
Software Quality Assurance
- Liaison with business heads, program manager and team to maintain continuous process implementation and improvements
- Identify improvement areas and raise right alert at the right time
- Ensure timely reporting of metrics and dashboard
- Ensure information readiness for quick reference
- Consistently strong performance as a quality management professional
- Strong insight on Defect Prevention and Causal Analysis
- Assist and support business leaders in driving various Quality Management programs and initiatives
Desired for the Role:
- Qualification: MCA / M.Sc. Computer Science
- 7-12 years of experience, good insights of the prevailing Quality Management Standards
- Good Knowledge of Microsoft Office, Microsoft Project, JIRA, SVN, SharePoint
- Strong analytical skills and knowledge of analytical tools.
- Strong experience of planning and managing Audits and Reviews
- Team player with highly collaborative mind set
- Needs to be go getter, highly motivated professional
Future Career Progression:
Nucleus is well known for identifying, nurturing and promoting the internal talent and having long mutually rewarding associations with its performing associates. Our focus programs helps our associates to continuously grow based on their capability, performance and career aspirations.
Over coming years, this role can evolve, either in the area of SEPG and Analytics
Data Engineering : Senior Engineer / Manager
As Senior Engineer/ Manager in Data Engineering, you will translate client requirements into technical design, and implement components for a data engineering solutions. Utilize a deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution.
Must Have skills :
1. GCP
2. Spark streaming : Live data streaming experience is desired.
3. Any 1 coding language: Java/Pyhton /Scala
Skills & Experience :
- Overall experience of MINIMUM 5+ years with Minimum 4 years of relevant experience in Big Data technologies
- Hands-on experience with the Hadoop stack - HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.
- Strong experience in at least of the programming language Java, Scala, Python. Java preferable
- Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc.
- Well-versed and working knowledge with data platform related services on GCP
- Bachelor's degree and year of work experience of 6 to 12 years or any combination of education, training and/or experience that demonstrates the ability to perform the duties of the position
Your Impact :
- Data Ingestion, Integration and Transformation
- Data Storage and Computation Frameworks, Performance Optimizations
- Analytics & Visualizations
- Infrastructure & Cloud Computing
- Data Management Platforms
- Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time
- Build functionality for data analytics, search and aggregation
Must-Have experience in selling certification courses or technical courses
Roles & Responsibilities:
● Counsell potential Students over a call to inform them about a product and help them in
making better career decisions.
● Answer questions about our products or the company.
● Sale as per requirement from the students.
● Direct prospects to the field sales team when needed.
● Maintain Sales Report and update in the CRM time to time.
● Take and process orders in an accurate manner.
● Go the extra mile to meet sales quota and facilitate future sales.
● Keep records of calls and sales and note useful information.
Skills & Requirements:
● 10 months - 2 years of work experience in sales/business development/voice process.
● Excellent interpersonal and communication skills.
● Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.
● Solution-oriented with effective problem-solving skills.
● Customer-Centric Approach.
● Positive attitude and Willingness to learn and excel.
React.js
Javascript
Redux/FluxSenior Software Engineer-Frontend
About the role:
We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction.
Requirements:
- Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
- Complete understanding of internal code and workings on any popular open source library will be highly appreciated
- Some record of contribution to any popular front end open source project is a big plus.
Skills that will help you succeed in this role:
- An ideal Senior Front End Engineer would have 3-6 years of experience in building highly scalable UI on the Web/Mobile.
- Highly skilled at building highly performant web applications using JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc.
- Ability to write testable, maintainable code that’s easy to understand.
- Experience in modern front-end build pipelines and tools.
- Ability to take complex problems and break them down into smaller tasks.
- An innate curiosity about how things work.
- Strong product and design sensibilities and an obsessive attention to detail.
- Excellent communication skills.
- Self-directed team player who thrives in a continually changing environment.
- We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals.
Adobe Illustrator
Adobe XDOur client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Working closely with the Product Manager to create wireframes and visuals for web and app
- Conceptualizing and designing of merchandise
Desired Candidate Profile
What you need to have:- 1-3 years of experience in Graphic Designing
- Proficiency in design software like Adobe Photoshop, Adobe Illustrator, Adobe XD and Figma
- Understanding of UI & UX design
- Experience in merchandise designing
NodeJS (Node.js)Javascript
MongoDB-Strong logic and analytical skills.
-Experience with Node.js, Javascript, HTML5, CSS3.
-Database Experience - Postgres or other relational databases.
-Proficient understanding of code versioning tools, such as Git.
- Experience with performance debugging and benchmarking
- Integration of user-facing elements developed by front-end developers with server-side logic
- Must understand the project requirement and technical documents.
- Ability to complete the task within a specified time with full accuracy.
- Team player with organizational skills. Need to perform programming work in the mobile application as per requirement.
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
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Technical Competency |
Ideal Hiring Competencies |
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Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
|
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
|
Six Sigma BB |
BB Certified |
|
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
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Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
|
Behavioral Competency |
Ideal Hiring Competencies |
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Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
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Influence |
Adapts rationale to influence others |
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Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
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Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
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Conflict Management |
Preventing, managing and/or resolving conflicts |
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce websites, and selling like hotcakes - having sold over 20000 packs in their first year itself.
What you need to have:
- Bringing in domain expertise in sales & marketing.
- Developing and implementing the short, medium and long term E Commerce Channel Sales & Marketing strategy in consultation with Special Channel head and business units, product portfolio management with P&L responsibility
- Inventory Management; Managing metrics related to inventory, purchasing forecasts and transportation, monitoring stocks in warehouse & process standardization to ensure smooth functioning of packaging & order delivery.
- Grievance Handling; Resolving product returns & late delivery related grievances.
- Development of processes for timely collection process, timely payment tp all vendors related to supply chain/fulfilment.
What you need to have:
- Experience of 2+ years preferably in managing PLA and AMS will have preferred.
- Experience in sales and providing solutions based on customer needs
- Impeccable verbal and written communication skills
- Highly confident and outgoing individual
Duties and Responsibilities:
Contribute to and influence the direction of social media strategy
- Design and execute marketing campaigns
- Analyze and report on the search performance
- Provide an SEO perspective on content creation and social media
- Improve the SEO of all company sites
- Analysis of competitor campaigns
- Regular KPI reporting
- Work closely with the SEO, online marketing and affiliate marketing teams to help coordinate all integrated online output.
Should be able to work on Designing tools like Canva, Adobe Photoshop, Lightroom, and other digital marketing designing tool.
Website- http://cloudologic.com
Data Science
Machine Learning (ML)
Deep Learning
HTML/CSS
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