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As an Operations Manager, you will own merchandise planning, inventory management, product readiness, warehouse coordination, order fulfillment, and logistics operations. 

You will act as the bridge between suppliers, QC teams, warehouses, logistics partners, and internal stakeholders to ensure products move seamlessly from production to customers. 

Key Responsibilities 

Inventory & Merchandise Operations 

• Create and maintain SKU masters and ensure product data accuracy  
• Manage inventory across multiple locations (supplier, QC, warehouse/3PL, reserved, damaged, returned stock)  
• Track inventory movement and maintain accurate stock records  
• Monitor stock levels and proactively flag stock-out or overselling risks  
• Maintain stock aging, replenishment, and reorder planning  

Production & Product Readiness 

• Track supplier production plans against launch calendars  
• Coordinate product sampling, approvals, labeling, barcodes, packaging, and inwarding  
• Ensure products are launch-ready with accurate size, color, image mapping, and stock status  
• Coordinate with QC teams to ensure quality checks before inventory movement  

Order Fulfillment & Logistics 

• Track incoming orders and oversee complete order flow  
• Coordinate product receipt, QC, packing, dispatch, and handover to logistics partners  
• Follow up with logistics partners and ensure timely delivery completion  
• Coordinate with 3PL partners for stock intake and reconciliation  
• Manage return-to-stock cycles, damaged inventory, and dead stock  

Reporting & Planning 

• Maintain:  
• Product readiness tracker  
• Purchase order and production tracker  
• Inventory movement register  
• Weekly stock reconciliation reports  
• QC checklist  
• Replenishment trigger sheet  
• Stock aging reports  
• Support the General Manager in weekly planning and replenishment decisions  

KPIs / Success Metrics 

• Inventory accuracy above 98%  
• Overselling close to zero  
• Weekly stock reconciliation completed on time  
• Dispatch-ready stock availability maintained  
• Minimized stock inwarding delays  
• Accurate return-to-stock processing  
• Stock aging actively tracked and acted upon  

What We're Looking For 

• 3–5 years of experience in operations within apparel, fashion, e-commerce, or consumer brands  
• Strong hands-on experience with inventory management and order operations  
• Experience coordinating with suppliers, warehouses, and logistics partners  
• Strong proficiency in Excel / Google Sheets  
• Exposure to Shopify, OMS, or similar e-commerce tools preferred  
• Ability to independently own processes and execute without constant supervision  
• Comfortable working in fast-paced and evolving environments  

Must-Have Qualities 

• Structured and process-driven  
• Detail-oriented and highly accurate  
• Strong ownership mindset  
• Follows through consistently  
• Comfortable working with data and tracking  
• Hands-on and execution-focused  
• Self-starter who can work independently  

Not the Right Fit If 

• You prefer purely creative roles over operational execution  
• You dislike working with numbers, tracking, or process management  
• You have never managed physical inventory or order operations  
• You require constant direction to move work forward  

What Success Looks Like 

“No surprises in stock. No chaos in dispatch.”

As an Operations Manager, you will own merchandise planning, inventory management, product readiness, warehouse coordination, order fulfillment, and logistics operations. 

You will act as the bridge between suppliers, QC teams, warehouses, logistics partners, and internal stakeholders to ensure products move seamlessly from production to customers. 

Key Responsibilities 

Inventory & Merchandise Operations 

• Create and maintain SKU masters and ensure product data accuracy  
• Manage inventory across multiple locations (supplier, QC, warehouse/3PL, reserved, damaged, returned stock)  
• Track inventory movement and maintain accurate stock records  
• Monitor stock levels and proactively flag stock-out or overselling risks  
• Maintain stock aging, replenishment, and reorder planning  

Production & Product Readiness 

• Track supplier production plans against launch calendars  
• Coordinate product sampling, approvals, labeling, barcodes, packaging, and inwarding  
• Ensure products are launch-ready with accurate size, color, image mapping, and stock status  
• Coordinate with QC teams to ensure quality checks before inventory movement  

Order Fulfillment & Logistics 

• Track incoming orders and oversee complete order flow  
• Coordinate product receipt, QC, packing, dispatch, and handover to logistics partners  
• Follow up with logistics partners and ensure timely delivery completion  
• Coordinate with 3PL partners for stock intake and reconciliation  
• Manage return-to-stock cycles, damaged inventory, and dead stock  

Reporting & Planning 

• Maintain:  
• Product readiness tracker  
• Purchase order and production tracker  
• Inventory movement register  
• Weekly stock reconciliation reports  
• QC checklist  
• Replenishment trigger sheet  
• Stock aging reports  
• Support the General Manager in weekly planning and replenishment decisions  

KPIs / Success Metrics 

• Inventory accuracy above 98%  
• Overselling close to zero  
• Weekly stock reconciliation completed on time  
• Dispatch-ready stock availability maintained  
• Minimized stock inwarding delays  
• Accurate return-to-stock processing  
• Stock aging actively tracked and acted upon  

What We're Looking For 

• 3–5 years of experience in operations within apparel, fashion, e-commerce, or consumer brands  
• Strong hands-on experience with inventory management and order operations  
• Experience coordinating with suppliers, warehouses, and logistics partners  
• Strong proficiency in Excel / Google Sheets  
• Exposure to Shopify, OMS, or similar e-commerce tools preferred  
• Ability to independently own processes and execute without constant supervision  
• Comfortable working in fast-paced and evolving environments  

Must-Have Qualities 

• Structured and process-driven  
• Detail-oriented and highly accurate  
• Strong ownership mindset  
• Follows through consistently  
• Comfortable working with data and tracking  
• Hands-on and execution-focused  
• Self-starter who can work independently  

Not the Right Fit If 

• You prefer purely creative roles over operational execution  
• You dislike working with numbers, tracking, or process management  
• You have never managed physical inventory or order operations  
• You require constant direction to move work forward  

What Success Looks Like 

“No surprises in stock. No chaos in dispatch.” 

Company Description

Gaea - Purpose First CRO Agency is dedicated to creating and nurturing purpose-driven brands. Inspired by the Greek goddess of Earth and life, Gaea focuses on helping brands align with their purpose, fostering authentic storytelling, meaningful connections, and sustainable growth. Gaea partners with founders and visionaries who aim to build brands that stand the test of time, prioritize substance over trends, and create lasting impact. With a philosophy rooted in conscious growth, Gaea empowers businesses to craft spaces of storytelling, community, and purpose, rather than merely sales-driven platforms.

Role Description

This is a full-time, on-site role for a Full Stack Developer with Shopify experience, based in Calcutta (in-office). The developer will be responsible for designing, developing, and maintaining both front-end and back-end components of web applications, with a focus on Shopify platforms. The role includes the creation and implementation of responsive, user-friendly interfaces, as well as developing and integrating robust back-end systems. Collaboration with cross-functional teams to align technical solutions with business goals will be a key aspect of this position.

📍 Kolkata (In-Office) | 💰 ₹35,000 – ₹45,000/month

Qualifications

• 3–5 years of hands-on experience with Shopify
• Expertise in Front-End Development, including proficiency in HTML, CSS, and JavaScript
• Experience in Back-End Web Development and Full-Stack Development, with an understanding of server-side programming and integration
• Proficient in Shopify development and theme customization
• Performance optimization (LCP, lazy loading, asset optimization)
• Responsive design & cross-browser compatibility
• Experience working with Shopify APIs / webhooks and headless architecture
• Exposure to tools like: Claude Code / OpenAI / Copilot and Automation tools (Zapier, n8n, etc.)
• Can clean up messy Liquid + JS-heavy themes
• Background in Software Development with a focus on creating scalable, efficient solutions
• Strong problem-solving and debugging skills
• Excellent communication and team collaboration skills
• Bachelor's degree in Computer Science, Software Engineering, or a related field is preferred
• Experience in e-commerce platform development is a plus

Why Join us ?

• Work on real-world eCommerce scale problems
• Exposure to modern Shopify + headless architecture
• Hands-on experience with AI-driven development workflows
• Opportunity to directly impact business metrics (conversion, revenue) + working with founders

Penning down a quick read about the organization and the role for your consumption and I request you to send across couple of sample work of yours which will be the first level screening to decide on the next steps of evaluation.

Expectations from the role –

·        Designing and building the website front-end.

·        Creating the website architecture.

·        Designing and managing the website back-end including database and server integration.

·        Generating WordPress themes and plugins.

·        Conducting website performance tests.

·        Troubleshooting content issues.

·        Monitoring the performance of the live website

·        Proven work experience as a WordPress Developer.

·        Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.

·        Knowledge of code versioning tools including Git, Mercurial, and SVN.

·        Experience working with debugging tools such as Chrome Inspector and Firebug.

·        Good understanding of website architecture and aesthetics.