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● Attend and manage non-sales inbound calls.
● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).
● Assist with booking changes, payment queries, and property information.
● Update all customer interactions accurately in the CRM.
● Follow up on open tickets until closure.
● Maintain a professional, empathetic, solution-driven approach.
● Collect customer feedback and ensure service quality.
Help guests to identify their ideal travel plans based on their interests and requirements.
Study and assimilate all information regarding travel destinations such as prices, weather, language,
activities, etc.
Provide end-to-end service while organizing a trip from reserving the accommodation, and creating
the itinerary.
Provide all relevant and essential information to the Guests regarding their travel.
Sell the appropriate experience to the Guests.
Negotiate any customizations or modifications requested and accommodate to the best level
possible.
Resolve any problem that arises regarding the trip for the Guests.
Regularly update a database containing Guest details and their travel information.
Reach the sales and revenue targets.
Take advances/refunds from/to the guests against the bookings done.
Regularly maintain a good relationship with our guests.
Ability to handle rejection and stress in soliciting customers.
Requirements:
Bachelor's degree in travel and tourism, hospitality business, or relevant fields.
Prior experience as a travel agent or an avid traveller is a bonus (1 year or more).
Basic knowledge of traveling software and procedures.
Basic computer skills and software like MS Office.
Multilingualism is an advantage.
Excellent communication, people skills, and problem-solving skills.
Efficient negotiation and sales skills.

We are seeking a highly skilled and experienced Offshore Data Engineer . The role involves designing, implementing, and testing data pipelines and products.
Qualifications & Experience:
bachelor's or master's degree in computer science, Information Systems, or a related field.
5+ years of experience in data engineering, with expertise in data architecture and pipeline development.
☁️ Proven experience with GCP, Big Query, Databricks, Airflow, Spark, DBT, and GCP Services.
️ Hands-on experience with ETL processes, SQL, PostgreSQL, MySQL, MongoDB, Cassandra.
Strong proficiency in Python and data modelling.
Experience in testing and validation of data pipelines.
Preferred: Experience with eCommerce systems, data visualization tools (Tableau, Looker), and cloud certifications.
If you meet the above criteria and are interested, please share your updated CV along with the following details:
Total Experience:
Current CTC:
Expected CTC:
Current Location:
Preferred Location:
Notice Period / Last Working Day (if serving notice):
⚠️ Kindly share your details only if you have not applied recently or are not currently in the interview process for any open roles at Xebia.
Looking forward to your response!

AI company which enables growth through decision intelligenc



You are
Open - Always up for new ideas and able to take and give feedback in a positive way.
- Straightforward - Deal with colleagues in an open and transparent manner. Appreciates
teamwork and able to raise concerns if required
- Driven - sets high goals, doesn’t give up, and makes sacrifices to ensure that their job gets done
on time and meets/exceeds expectations.
- Curious - Aware of new technologies and uses them to make new improvements in the
Engineering ecosystem.
- Smart - Innovative and thinks out of the box, in difficult situations finds a way to succeed no
matter what
- Responsible - takes ownership of tasks given and has a strong work ethic.
Requirements
Acquired strong proven professional programming experience.
- Strong command of Algorithms, Data structures, Design patterns, and Product Architectural Design.
- Good understanding of DevOps, Cloud technologies, CI/CD, Serverless and Docker, preferable AWS
- Proven track record and expert in one of the field - DevOps/Frontend/Backend
- Excellent coding and debugging skills in any language with command on any one programming paradigm, preferred Javascript/Python/Go
- Experience with at least one of the Database systems - RDBMS and NoSQL
- Ability to document requirements and specifications.
- A naturally inquisitive and problem-solving mindset.
- Strong experience in using AGILE or SCRUM techniques to build quality software.
- Advantage: experience in React js, AWS, Nodejs, Golang, Apache Spark, ETL tool, data integration system, certification in AWS, worked in a Product company and involved in making it from scratch, Good communication skills, open-source contributions, proven competitive coding pro
Roles and Responsibilities
Based in Jaipur, you will be working in a collaborative team on cutting edge technologies in a supportive and dynamic environment. Ultimately you are responsible for building the CODI and on-boarding new clients - this involves:
- Developing a good understanding of the solutions which Peak delivers, and how these link to Peak’s overall strategy.
- Making suggestions towards shaping the strategy for a feature and engineering design.
- Managing own workload and usually delivering unsupervised. Accountable for their own workstream or the work of a small team.
- Understanding Engineering priorities and is able to focus on these, helping others to remain focussed too
- Acting as the Lead Engineer on a project. Helps ensure others follow Peak processes, such as release and version control.
- An active member of the team, through useful contributions to projects and in team meetings.
- Supervising others. Deputising for a Lead and/or support them with tasks. Mentoring new joiners/interns and Masters students. Sharing knowledge and learnings with the team.
Handle customer complaints,
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions,
Process customer accounts and file documents.
Follow communication procedures, guidelines and policies.


Role – Dynamics 365
Experience – 3 years & above
Location – Remote, Jaipur , Gurgaon, Noida
Job Description:
· Gather requirements from the client
· Proactively builds and manages relationship with client management
· Developing business cases, project plans and project documentation.
· Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals
· Reviews and ensures high quality of work is delivered
· Meets deadlines and manages competing priorities under pressure
· Apply creative thinking to identify possible reporting solution alternatives
· Travel to client locations as per the project and/or client needs
Must Have:
· 5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.
· Deep understanding of D365 capabilities, architecture, and deployment of online solutions.
· Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.
· Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
· Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.
· Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.
· Good experience in Portals and USD development with CRM.
· Experience in assisting with integration of CRM with other business systems and applications.
· Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.
· Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.
· Good knowledge in code and project management using Azure DevOps.
· Experience in the Power Apps component framework
Good To Have:
· Microsoft Dynamics CRM and Power Platform certifications.
Desired Candidate Skills:
· Excellent interpersonal and leadership skills.
· Superior understanding of current applications and trends in IT.
· Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.
· Experience in client communication
· Proficient in communication.
· Mentoring skills of junior resources.
· Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis
· Ability to conduct business user workshops, design reviews, executive presentations, and
· lead other senior stakeholder/sponsor meetings
· Experience in delivering end to end reports
· Must be able to travel to client locations if needed
· Is detail oriented and deliverables focused
Key Skills: Dynamics 365 & Power Platform, Azure DevOps

Hiring Unity Game Developer
Job location: Jaipur (Work from Office)
Responsiblity:
- Implement game functionality as per communicated design
- Translate design specification into functional game
- Communicate with other team members to establish effective pipeline and integrate media assets
- Design, build, and maintain efficient, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness of applications
- Identify bottlenecks and bugs, and devise solutions to address and mitigate these problems
- Help maintain code quality, organization, and automatization
Candidate Requirement:
Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and
user session management
Familiarity with level design and planning
Experience with game physics and particle systems
Experience with mobile and console game development
Experience optimizing memory and space usage for support of older hardware
Experience with 3D is a plus
Prior experience with a well-known mobile title or AAA titles are a significant asset
Ability to constantly learn and stay in touch with evolving game standards and development technologies
Strong understanding of object-oriented programming
Familiarity with current design and architectural patterns
Knack for writing clean, readable, and easily maintainable code
Experience implementing automated testing platforms and unit tests
Having good Knowledge of C# With
OOPs overview
Classes and Objects
Constructor and Destructor
Function Overloading
Encapsulation
Inheritance
Interface
Polymorphism
We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.
What you'll do :
- Design and architect our core components
- End to end systems development
- Ownership of complete systems from development till production and maintenance
- Infrastructure management on AWS
Technologies you'll use :
- Microservices, AWS, Java, Spring-boot
- Nginx
- PostgreSQL, Redis
- ElasticSearch
- Gradle
- Kafka, RabbiMQ
- Any cool piece of technology that you can bring onboard.
What you are :
- You love technology and always open to learning new tools
- You are a self-starter
- You are proficient in Java, SQL
- You have good knowledge of Databases: RDBMS/Document
- You have worked with server technologies: Spring / Dropwizard / Tomcat/Spring Boot
- You have a good understanding of REST API design
- You believe in clean and maintainable code