11+ Service desk Jobs in Delhi, NCR and Gurgaon | Service desk Job openings in Delhi, NCR and Gurgaon

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

Key Responsibilities:

• Work on highly distributed and scalable system architecture

• Design, develop, test, and maintain high-quality software solutions

• Ensure performance, security, and maintainability of applications

• Collaborate with cross-functional teams and stakeholders

• Perform system testing and resolve technical issues

Required Skills:

• Strong experience in ASP.NET, C#, .NET Core, MVC

• Hands-on experience with SQL Server / PostgreSQL

• Experience in Angular / React (Frontend technologies)

• Knowledge of microservices architecture & RESTful APIs

• Familiarity with CQRS pattern

• Exposure to AWS / Docker / Kubernetes

• Experience with CI/CD pipelines (Azure DevOps, Jenkins)

• Knowledge of Node.js is an added advantage

• Understanding of Agile methodology

• Good exposure to cybersecurity and compliance

Technology Stack:

• Microsoft .NET technologies (primary)

• Cloud platforms: AWS (SaaS/PaaS/IaaS)

• Databases: MSSQL, MongoDB, PostgreSQL

• Caching: Redis, Memcached

• Messaging queues: RabbitMQ, Kafka, SQS

What you will do:

• Understand the process of CaaStle business teams, KPIs, and pain points
• Build scalable data products, self-service tools, data cubes to analyze and present data associated with acquisition, retention, product performance, operations, client services, etc.
• Closely partner with data engineering, product, and business teams and participate in requirements capture, research design, data collection, dashboard generation, and translation of results into actionable insights that can add value for business stakeholders
• Leverage advanced analytics to drive key success metrics for business and revenue generation
• Operationalize, implement, and automate changes to drive data-driven decisions
• Attend and play an active role in answering questions from the executive and/or business teams through data mining and analysis

We would love for you to have:

• Education: Advanced degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business Analytics or related field is required
• Experience: 2-4 years of professional experience
• Proficiency in data visualization/reporting tools (i.e. Tableau, Qlikview, etc.)
• Experience in A/B testing and measure performance of experiments
• Strong proficiency with SQL-based languages. Experience with large scale data analytics technologies (i.e., Hadoop and Spark)
• Strong analytical skills and business mindset with the ability to translate complex concepts and analysis into clear and concise takeaways to drive insights and strategies
• Excellent communication, social, and presentation skills with meticulous attention to detail
• Programming experience in Python, R, or other languages
• Knowledge of Data mining, statistical modeling approaches, and techniques

CaaStle is committed to equality of opportunity in employment. It has been and will continue to be the policy of CaaStle to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, compensation and recreational programs.

Sales Role in Australian Energy Process

•  Hiring for: Work From Home
•  Company: Pantheon Digital Pvt. Ltd
•  Shift Timing: 05:00 Am to 02:00 Pm

Hi folks,

 Looking to grow your career with an international process – all from the comfort of your home?

We at Pantheon Digital are expanding our remote sales team for the Australian Energy Campaign and are on the lookout for driven, experienced individuals who can deliver results.

• Job Title: Experienced Sales Associate – Australian Energy Process
•  Location: Saket Delhi
•  Process: Australian Energy
•  Experience Required: Prior experience in the Australian energy process or international voice sales is a must.

✨ What You’ll Do:

Connect with Australian customers and promote energy products/services.

Meet and exceed daily/monthly sales targets.

Maintain accurate customer records and follow-ups.

Perks:

Competitive base salary + performance-based incentives.

Opportunity to work on a global campaign.

Supportive and inclusive team culture.

Training and upskilling opportunities.

Pickup and Drop available.

If you have the skills, experience, and a high-speed internet connection – we want to hear from you!

Let’s power up your career with Pantheon Digital!

Job Summary

We are seeking a highly skilled and motivated Linux Device Driver Engineer with strong C/C++ programming skills and hands-on experience in Linux driver development. The ideal candidate will have a proven track record of working with kernel modules and hardware interfaces, and be comfortable debugging and optimizing low-level system software.

Key Responsibilities

• Porting existing Linux device drivers to new platforms, SoCs, and kernel versions.
• New driver development for custom hardware components and peripherals.
• Debugging kernel and driver-level issues using industry-standard tools.
• Integration & bring-up of hardware with Linux-based systems.
• Collaborate with hardware teams to interpret specifications and enable device functionality.
• Optimize drivers for performance, reliability, and resource efficiency.
• Write clear technical documentation for driver APIs, design, and integration steps.

Required Skills & Qualifications

• Bachelor’s/Master’s in Computer Science, Electronics, or related field.
• 4 to 8 years of professional experience in software development.
• Strong proficiency in C/C++ programming and memory management.
• Hands-on experience with any Linux device driver (character, block, network, USB, PCIe, I2C, SPI, etc.).
• Good understanding of Linux kernel architecture, module programming, and build systems.
• Knowledge of interrupt handling, DMA, and device tree configuration.
• Familiarity with cross-compilation and embedded Linux toolchains.
• Experience with debugging tools (GDB, ftrace, perf, printk, etc.).
• Version control experience (Git).

Preferred Skills

• Exposure to multiple driver types (networking, storage, multimedia, etc.).
• Experience with Yocto, Buildroot, or similar embedded Linux environments.
• Knowledge of real-time Linux and RT patches.
• Scripting knowledge (Python, Bash) for testing and automation.

Soft Skills

• Strong analytical and debugging skills.
• Good communication and collaboration abilities.
• Ability to work independently and take ownership of deliverables.

JOB DESCRIPTION:-

Responsibilities:

• Strong experience in Compensation Management -

• Strong experience in Variable Pay

• Strong Experience in Employee Central

• Experience in configuring Compensation, Variable Pay templates

• Experience in Route Map and Rating Scales

• Experience in Merit Guidelines, Lookup table, Eligibility rules, Budgeting and Performance Forms integration

• Experience in configuring merit and Variable Pay statement templates

• Strong experience in MDF Objects, Position Management, Business rules, workflows and RBP.

• Act as a Subject Matter Expert for various assigned modules within the SuccessFactors system.

• Assist with system changes from the solution phase through development, testing, implementation, and post go-live support.

• Perform and/or assist with manual data uploads where necessary.

• Lead the design, testing and support of Compensation, Variable Pay, PMGM and Employee Central modules

• Troubleshoot and resolve end user support tickets

• Partner on yearly cycles within HRIS for Performance Reviews and Compensation Planning.

• Act as a leader within the HRIS team, providing training and support to other team members as needed.

• Contribute to the development and maintenance of internal documentation.

• Experience in Role Based Permissions

• Working experience in Reporting, user stories, Dashboards

• Should have experience in client handling and educating the business teams on the compensation process and new changes

Experience

• 5+ years of Support experience in SAP SuccessFactors, particularly Compensation Management, Performance & Goal Management and Employee Central.

• Experience working in a Global HR environment.

• Strong communication, problem-solving, and project handling skills.

• Certification in Compensation/Variable Pay/PMGM/ Employee Central is an added advantage.

• Strong experience in Client handling.

We are seeking Software Engineers for developing Html5 based content for various target platforms like Android, IOS, and Windows. Primary responsibility will be to create new Html5 Games and modules with new features, translating new design idea, concepts, and requirements into a live interactive module.

Job Description:

Responsibilities:
· Transforming ideas into functional games.
· Design, build, and maintain efficient, reusable, and reliable code.
· Create/update web modules (games/engines/templates)
· Responsible to handle game singlehandedly.

Skills:
· Strong understanding of object-oriented programming.
· Strong knowledge of how the web works and different kind of optimization techniques. · Deep dive onto different HTML5 Game Frameworks used in the industry like CreateJS, Phaser.io, PixiJS, Cocos2d-X.
· Knowledge of how the game physics works.
· Strong & excellent knowledge of Html5 development with Html5 APIs, Canvas, Object       Oriented JavaScript, jQuery, bootstrap, desktop and portable device based web     application & modules development.
· Good Problem solving and analytical skills.
· Strong Debugging skills.
· Proficient knowledge of code versioning tools such as Git and SVN.
· Knowledge of E-Learning Interactive Content Development Skill Requirements.
· Good Communication skills and ability to work with a team of peers.
· Prior experience with educational content development is a plus.

Qualifications and Experience:

Education – B. Tech, MCA

At least 1-4 years’ experience of developing HTML5 games.

Responsibilities

1. Collaborate with teammates to define, design, and shape new features.

2. Design and develop backend API microservices using Node.js.

3. Design and develop applications in an AWS and GCP environment.

4. Design and implement low-latency, high-availability, and performant applications.

5. Write reusable, testable, and efficient code.

6. Troubleshoot, debug, and upgrade the software.

Requirements

1. Solid experience in Node.js.

2. Good experience using frameworks such as Express.JS or Restify.

3. Willing to learn HapiJS.

4. Hands-on experience with JavaScript Development.

5. Able to work independently and carry out a task to achieve the design goal with minimal supervision.

6. Good programming skills and communications.