11+ Service desk Jobs in Delhi, NCR and Gurgaon | Service desk Job openings in Delhi, NCR and Gurgaon

Job Description 

SN 

Required Information 

Details 

1 

Role 

Service Desk Lead 

2 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

JOB DESCRIPTION:

KEY RESPONSIBILITIES

• Design, develop, and maintain automation test scripts using Java & Selenium
• Perform API testing using Postman, Rest Assured
• Execute and maintain automated regression test suites
• Validate backend functionality through API and database testing
• Identify, log, and track defects to closure
• Collaborate closely with developers and product teams
• Support CI/CD pipelines by integrating automation tests (good to have)

REQUIRED SKILLS

• Java – Must
• Selenium – Must
• API Testing – Must

GOOD TO HAVE

• Database Testing
• Exposure to CI/CD pipelines

Location: Noida (Work from Office)

Experience: 5+ Years

Working Hours: 12:00 PM – 9:00 PM IST

About the Role

We are looking for a Zoho Expert Developer who has hands-on experience building applications and products from scratch on the Zoho ecosystem. The ideal candidate should deeply understand Zoho’s architecture, be comfortable with custom development, and be capable of owning end-to-end solution design, development, and training.

This is a senior, individual-contributor role with strong ownership and mentoring responsibilities.

Key Responsibilities

Design, develop, and deploy custom applications and products on Zoho (from scratch)

Work extensively on Zoho Creator, Zoho CRM, Deluge scripting, APIs, and integrations

Build scalable workflows, automations, custom modules, and extensions within Zoho

Integrate Zoho with third-party systems using REST APIs and webhooks

Understand business requirements and translate them into robust Zoho solutions

Optimize performance, security, and data architecture within Zoho apps

Provide technical guidance and training to internal teams and junior developers

Participate in solution discussions with clients and internal stakeholders

Create technical documentation, best practices, and reusable components

Required Skills & Experience

5+ years of hands-on experience working on Zoho platform

Proven experience building Zoho apps/products from scratch

Strong expertise in:

Zoho Creator

Zoho CRM (customization & extensions)

Deluge scripting

Zoho APIs & integrations

Experience with complex business logic, automation, and workflows

Strong understanding of Zoho architecture and limitations

Ability to debug, optimize, and enhance existing Zoho solutions

Excellent communication skills in English (verbal and written)

Comfortable explaining technical concepts and training others

Experience working directly with clients or business stakeholders is a plus

Good to Have

Zoho certifications

Experience with Zoho One ecosystem

Exposure to product-based or SaaS development

Experience mentoring or leading small technical teams.

Required Skills:

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Nucleus – Senior Solutions Specialist

Location: Noida

Primary Responsibilities

Ability to communicate Value Proposition of Nucleus' Lending Product solutions to Banks and Financial Institutions

Be responsible to incubate the solution to BFSI client as per Nucleus' lending product fitment

Business/System Analysis, Solutions Designing & Pre-Sales

Support with functional scoping of RFPs, RFIs and Opportunities

Imparting trainings and demos to Prospects, Clients, Internal Teams, Sales teams, Channel Partners and Analysts

Expectation from the Role

Ensuring customer satisfaction by pitching right solutions, showing and explaining value of products to clients, requirement to product mapping

Basic knowledge of Retail/Corporate Lending domain

Willingness for Overseas and Domestic travel for client meetings, demos and Proof of Concepts (Post Covid)

Desired for the Position

Good command over written and verbal communication in English

Knowledge of Lending life cycle

Well-groomed/presentable

Good at interpersonal skills

Stakeholder management

Agile

Experience: 6 yrs plus

What you need to have:

Job Description

We are looking for .NET developers with following skill sets for building .NET applications.

Asp.Net with MVC 4.0+, Razor, Multi-threading, jQuery, Angular, SOAP API, Web API 2.0, DI Container, IOC, Bootstrap, Bootstrapper, HTML5, MS SQL

Primary responsibility will be to design and develop three layers of applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

Job Category            :  Software Engineer
Location                     : Delh

Experience                : 2 to 4 Years

Position Title: Senior Dot Net Developer

Key Responsibilities:

• Individual/ Team.
• Design, build, and maintain efficient, reusable, and reliable code
• Integrate data storage solutions
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automatization
• Timely submission of reports as necessary and achieving monthly goals is critical to this role.

Competencies:

Should possess sound communication and conflict management skills. 

Experience and Knowledge Requirements:

At least 2 years working experience with MS SQL, Asp.Net Web Form & windows services are mandatory.

Qualification:

MCA / B. Tech/ M.Sc. IT

Required Skillset:

• Strong knowledge of .NET framework
• Strong understanding of object-oriented programming
• Skill for writing reusable libraries
• Familiar with various design and architectural patterns
• Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
• Experience in generics collections. Client-side libraries like jQuery & Angular 1.3
• Proficient understanding of code versioning tools such as Git, SVN, and TFS
• Solid working experience on MVC, Singleton, abstract factory, facade design patterns