Lead Zoho Trainer

Location: Chakala, Andheri East, Mumbai

Experience: 2-4 Years

Looking for a role where your Zoho CRM expertise can make a real impact?

We're seeking a Zoho CRM Executive who enjoys improving processes, managing CRM data, building automation, and supporting business teams. If you've worked hands-on with Zoho CRM and want to take ownership of CRM operations, we'd love to hear from you.

What You'll Do

• Manage and maintain Zoho CRM on a daily basis
• Create workflows, automation rules, reports, and dashboards
• Support lead management and sales pipeline activities
• Ensure CRM data is accurate, organized, and up to date
• Handle data imports, updates, and cleanup projects
• Work with teams across Sales, Marketing, and Operations
• Support CRM integrations with business tools and platforms
• Identify process improvements and help drive CRM efficiency

What We're Looking For

• 2-4 years of hands-on Zoho CRM experience
• Experience creating workflows and automation
• Strong understanding of CRM data management
• Experience building reports and dashboards
• Good problem-solving and communication skills
• Ability to work independently and take ownership

Nice to Have

• Experience supporting Sales or Marketing teams
• Exposure to CRM integrations
• Experience with CRM process improvement initiatives

Why Join?

• Opportunity to own and improve CRM processes
• Cross-functional exposure across multiple business teams
• High-impact role with visibility and responsibility
• Learning and growth opportunities in operations and CRM management

Apply If You Have

✅ Strong Zoho CRM experience

✅ Experience with workflows, reports, and dashboards

✅ A passion for process improvement and data accuracy

✅ A proactive and solution-oriented approach to work

We're primarily looking for candidates with hands-on Zoho CRM experience.

Data Science (SME)

FACE Prep is India’s leading employability and industry-aligned education company. For over 17 years, we have partnered with higher education institutions to bridge the gap between academia and industry.

● Worked with 2,000+ colleges and universities across India

● Trained 6+ million students across disciplines

● Market leaders in:

● Employability skills & placement readiness

● Industry-aligned academic papers(credit-bearing)

● Full-scale industry-aligned degree programs with universities

● Pan-India operations, headquartered in Coimbatore

● Young, energetic, mission-driven team

● Fast-growing organization with headcount expected to cross 1,000 employees in the next financial year

At FACE Prep, people are the platform on which outcomes are built.

Position: Data Science (SME)

Location: Coimbatore

Duration: Full-Time

Department: Training & Development

Experience: Minimum 2 Years

Role Description :

The Data Science Subject Matter Expert (SME) is a full-time, on-site role based in Coimbatore. The SME will design and deliver data science curricula, including lectures, hands-on labs, and project-based learning for students preparing for tech careers. Daily responsibilities include creating educational content, developing problem sets and case studies, mentoring learners on data analysis and model-building, and reviewing student work to provide constructive feedback. The SME will collaborate with other trainers and the product team to align content with current industry practices and hiring requirements. The role also involves analyzing learner performance data, refining teaching strategies, and occasionally contributing to workshops, bootcamps, and online learning materials.

Requirements:

• Strong foundation in Statistics and Data Science, with the ability to explain complex concepts clearly and practically.

• Hands-on experience in Data Analytics and Data Analysis, including working with real-world datasets and deriving actionable insights.

• Excellent Analytical Skills for problem-solving, designing assignments, and guiding learners through data-driven decision-making.

• Proficiency in common data science tools and languages (e.g., Python/R, SQL, data visualization tools such as Tableau/Power BI).

• Prior experience in teaching, mentoring, corporate training, or curriculum development is highly beneficial.

• Bachelor’s or Master’s degree in a quantitative field such as Computer Science, Statistics, Mathematics, Data Science, or related discipline.

• Ability to communicate effectively with diverse learner groups and collaborate within a multidisciplinary team.

• Exposure to machine learning concepts, model evaluation, and deployment practices is a plus.

IMMEDIATE JOINERS REQUIRED

Roles and Responsibilities

•Deliver training sessions on Quantitative Aptitude, Logical Reasoning, Verbal Ability, and Analytical Skills soft skill is mandatory

•Prepare students for campus placements, competitive examinations, and aptitude assessments.

•Design and develop training materials, assignments, mock tests, and practice exercises.

•Assess student performance and provide constructive feedback for improvement.

•Conduct doubt-clearing sessions and mentor students to achieve their career goals.

•Track student progress and submit periodic reports.

•Collaborate with academic and placement teams to ensure training effectiveness.

•Stay updated with the latest aptitude test patterns and industry requirements.

Required Skills

•Strong knowledge of Quantitative Aptitude, Logical Reasoning, and Verbal Ability and soft skill is mandatory

•Excellent communication and presentation skills.

•Ability to engage and motivate students.

•Strong problem-solving and analytical skills.

•Proficiency in MS Office and online training platforms.

Eligibility Criteria

•Prior training or teaching experience is preferred.

Compensation

•As per company standards and candidate experience.

Preferred Candidates

•Passionate about teaching and mentoring students.

•Strong interpersonal and classroom management skills.

•Immediate joiners are preferred.

What you'll do

Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.

Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.

Stay hands-on. You'll still write code, build integrations, and work with APIs every day.

Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.

Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.

Review code and designs. Mentor the developers on your projects and unblock them fast.

Be the escalation point when something breaks or an integration misbehaves.

Own client communication on the technical side status, tradeoffs, bad news, early.

Keep the bar high: clear docs, clear updates, clear commit history.

What we're looking for

4–7 years shipping software, with real depth in REST APIs and system integrations.

Experience leading projects or small teams — the person others check with before they build.

Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.

You can sit with a non-technical client, understand the problem, and come back with a working solution.

Still enjoy building. This is technical leadership, not coordination.

Self-driven. You'll often be the senior-most engineer on the account.

Why you'll love this role

Full ownership from first call to delivery — you run projects, not a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

A step into technical leadership without giving up the hands-on work.