2 Root cause analysis Jobs in Hyderabad | Root cause analysis Job openings in Hyderabad

About the Role

We are looking for an experienced Senior QA Engineer to join our engineering team in Hyderabad. This is primarily a Manual QA role for someone who takes strong ownership of product quality and system stability. The ideal candidate should be proactive in identifying issues before they impact users, maintaining strong regression coverage, monitoring production behaviour, and working closely with developers to continuously improve application reliability.

Experience with test automation is a strong advantage, but the primary focus of this role is hands-on manual testing and quality ownership.

Key Responsibilities

· Own end-to-end quality across new features, existing functionality, integrations, and production releases.

· Perform functional, regression, integration, API, exploratory, smoke, and end-to-end testing across web applications and backend services.

· Build and maintain comprehensive test cases, regression suites, checklists, and release validation processes.

· Proactively monitor applications and production behaviour, identify unusual patterns or failures, and investigate issues before they become customer-impacting problems.

· Work closely with developers and product teams to reproduce issues, identify root causes, validate fixes, and prevent regressions.

· Test APIs and third-party integrations using tools such as Postman and validate data directly using MySQL.

· Take ownership of release quality, production stability, defect prevention, and continuous improvement of QA processes.

· Contribute to automation testing where appropriate and help identify high-value areas for automation.

Required Skills & Experience

· 5+ years of professional QA/testing experience, with strong hands-on experience in manual testing.

· Strong experience with functional testing, regression testing, integration testing, exploratory testing, release testing, and defect management.

· Strong working knowledge of MySQL, including writing queries to validate data, investigate issues, and troubleshoot application behaviour.

· Experience testing REST APIs, third-party integrations, and backend services, preferably using Postman or similar tools.

· Good understanding of web applications, client-server architecture, APIs, databases, authentication, and common application workflows.

· Experience with production monitoring, log analysis, incident investigation, root-cause analysis, and post-release validation.

· Ability to create clear test scenarios, identify edge cases, reproduce complex issues, and communicate defects effectively.

· Strong ownership, problem-solving, attention to detail, and communication skills.

Automation – Good to Have

Experience with Playwright, Selenium, Cypress, or similar automation frameworks would be an advantage. The candidate should be able to identify scenarios that are suitable for automation, contribute to automated regression coverage, and work with developers to improve overall test efficiency.

What We Are Looking For

We are looking for someone who thinks beyond simply executing test cases. The successful candidate should take personal ownership of application quality and stability, proactively look for weaknesses in the system, question assumptions, identify risks, and continuously improve regression coverage.

They should be comfortable monitoring production behaviour, investigating problems independently, following issues through to resolution, and ensuring that fixes do not introduce new regressions. The candidate must be comfortable working with an international team and willing to work from our Hyderabad office during UK business hours.

Job Title : Guidewire ClaimCenter Developer

Experience : 5+ Years

Location : Pune / Hyderabad / Bangalore

Notice Period : Immediate Joiners Only

Job Description :

We are seeking an experienced Guidewire ClaimCenter Developer with a strong background in both configuration and integration. The ideal candidate should possess excellent debugging and analytical skills, along with the ability to lead a team and communicate effectively with clients.

Mandatory Skills :

Guidewire ClaimCenter Development, Gosu Programming, Integration & Configuration (Guidewire), Debugging & Root Cause Analysis, Client Communication

Key Responsibilities :

• Develop and enhance functionalities within Guidewire ClaimCenter.
• Work on both configuration and integration aspects using Gosu.
• Perform root cause analysis within tight timelines to resolve incidents according to SLAs.
• Provide technical guidance and support to the development team.
• Interact and communicate clearly and precisely with clients and stakeholders.
• Ensure timely resolution of issues, maintaining system performance and stability.

Required Skills :

• Strong hands-on experience in Guidewire ClaimCenter development.
• Proficient in Gosu programming language and queries.
• Excellent debugging and analytical abilities.
• Ability to manage a small team and resolve technical queries.
• Strong communication skills to interact with clients professionally.