23 Root cause analysis Jobs in India

🚀 Job Title : Data Engineer – AWS, PySpark & Airflow

Experience : 5+ Years

Industry : Health Insurance / BFSI

Location : Sector 43, Gurugram, Haryana

Work Mode : Work From Office (5 Days a Week)

Employment Type : Full-Time

Role Overview :

We are looking for an experienced Data Engineer with strong hands-on expertise in AWS Data Engineering, Data Lake Architecture, Python, SQL, PySpark, and Apache Airflow.

The candidate will be responsible for designing, developing, and maintaining scalable, reliable, and high-performance data pipelines using AWS cloud technologies. The role involves building end-to-end ETL / ELT workflows, implementing data transformation and processing solutions, optimizing pipeline performance, and ensuring the reliability of production data systems.

Mandatory Skills :

AWS Data Engineering | Data Lake Architecture | Amazon S3 | AWS Glue | Amazon EMR | Athena | Redshift | Python | SQL | PySpark | Apache Spark | Apache Airflow | ETL/ELT | PostgreSQL | Data Modelling | Pipeline Optimization | Production Support | Root Cause Analysis

Key Responsibilities :

• Design, develop, and maintain end-to-end data pipelines for data ingestion, staging, transformation, curation, and consumption.
• Build and manage AWS-based data lake solutions using Amazon S3, AWS Glue, Amazon EMR, Athena, and Redshift.
• Develop, maintain, and optimize ETL / ELT pipelines using Python, SQL, Apache Spark, and PySpark.
• Implement and manage workflow orchestration using Apache Airflow, including scheduling, dependency management, retries, monitoring, and failure handling.
• Integrate data from multiple structured and semi-structured sources.
• Design and maintain data models, dimensional models, and analytical data marts.
• Work with relational databases, including PostgreSQL and Amazon RDS.
• Optimize Spark jobs, SQL queries, data transformations, and cloud resource utilization.
• Implement data quality checks, validation rules, and error-handling mechanisms.
• Monitor production data pipelines, troubleshoot failures, and perform root cause analysis (RCA).
• Ensure pipeline reliability, scalability, performance, and compliance with service-level agreements (SLAs).
• Follow data security, access management, governance, and sensitive-data protection best practices.
• Collaborate with business, analytics, and application teams to deliver effective data solutions.
• Maintain technical documentation and follow established data engineering standards.

Required Technical Skills :

• AWS Data Engineering : Strong hands-on experience with AWS-based data engineering and data lake architecture.
• AWS Services : Amazon S3, AWS Glue, Glue Data Catalog, Amazon EMR, Athena, Redshift, AWS Lambda, and IAM.
• Programming : Strong proficiency in Python and SQL.
• Big Data Processing : Hands-on experience with Apache Spark and PySpark.
• Workflow Orchestration : Experience developing and managing workflows using Apache Airflow.
• ETL/ELT Development : Experience building scalable data ingestion, transformation, and processing pipelines.
• Database Technologies : Good understanding of relational databases and PostgreSQL concepts.
• Data Modelling : Experience with data modelling, data transformation, and analytical data structures.
• Production Support : Ability to monitor pipelines, troubleshoot failures, perform RCA, and resolve production issues.
• Performance Optimization : Experience optimizing SQL queries, Spark jobs, and data processing workflows.

Good-to-Have Skills :

• Experience with AWS Database Migration Service (DMS) and Amazon RDS.
• Familiarity with dbt for data transformation and modelling.
• Knowledge of Delta Lake, Apache Iceberg, or Apache Hudi.
• Exposure to Apache Kafka and real-time data streaming.
• Familiarity with GraphQL, Hasura, or similar data-serving technologies.
• Understanding of data governance and data quality frameworks.
• Experience in the BFSI, healthcare, or health insurance domain.

Candidate Requirements :

• 5+ years of relevant experience in Data Engineering.
• Proven hands-on experience building and maintaining production-grade data pipelines on AWS.
• Strong understanding of data lake architecture and large-scale data processing.
• Practical experience with Apache Airflow and Spark / PySpark-based transformations.
• Strong programming, analytical, debugging, and problem-solving skills.
• Experience handling production incidents, pipeline failures, and performance bottlenecks.
• Ability to take ownership of deliverables and work effectively with cross-functional teams.
• Good communication, collaboration, and technical documentation skills.
• Willingness to work from the Gurugram office five days a week.

Ideal Candidate :

The ideal candidate is a hands-on Data Engineer who can independently build, optimize, and maintain AWS-based data pipelines, work with large datasets using PySpark, orchestrate workflows through Airflow, and resolve production issues in a business-critical environment.

About the role

We are hiring a Principal Engineer to own the hardest technical problems in our product and see them through from first sketch to stable production. You will set technical direction, design systems that scale, and raise the engineering bar through your own work and the people around you. This is a hands-on leadership role: you write code, review designs, and ship.

What will you do?

You will own outcomes, not just tasks. Expect to spend your time on the following.

• Own projects end to end. Take an ambiguous problem, shape the requirements, design the solution, break down the work, deliver it to production, and stay accountable for how it runs afterwards.

• Lead system design. Author and review architecture for services, data pipelines and integrations, with clear trade-offs on scale, latency, cost, consistency and reliability.

• Write and review critical code. Build the hardest components yourself, and set standards for code quality, testing and maintainability through code and design reviews.

• Own deployment and operations. Design CI/CD, infrastructure and release strategies. Drive observability, on-call readiness, incident response and post-incident learning.

• Solve hard problems. Debug production issues across the stack, and find root causes in performance, concurrency, data and scaling problems.

• Mentor and multiply. Coach senior and junior engineers, grow future tech leads, and make the whole team faster and more confident.

• Partner across functions. Work with product, design, data and business teams to turn goals into technical plans, and to say no or reshape scope when needed.

• Shape technical strategy. Guide build-versus-buy decisions, manage tech debt, evaluate new technologies, and contribute to the engineering roadmap.

• Raise the bar. Help define engineering practices, hiring standards and culture, and take part in interviewing.

What are we looking for?

• Bachelor's degree in Computer Science or a related field, or equivalent practical experience.

Core engineering

• 10+ years of professional software engineering, with a track record of shipping and running production systems.

• Strong computer science fundamentals: data structures, algorithms and complexity, operating systems, networking, databases and concurrency.

• Fluency in at least one major backend language (for example Python, Go, Java, or Node.js/ TypeScript) and the ability to pick up others quickly.

• Deep knowledge of relational and NoSQL data stores: schema design, indexing, transactions, query tuning and replication.

System design and problem solving

• Proven ability to design distributed systems that are scalable, fault tolerant and cost aware, and to explain the trade-offs clearly.

• Experience with APIs, event-driven and asynchronous architectures, queues, caching and service-to-service communication.

• A structured approach to ambiguous problems: break them down, test assumptions, decide with incomplete data, and measure results.

• Strong debugging instincts, including performance profiling and production troubleshooting.

Delivery and operations

• Have led at least two significant projects from inception to production, including planning, milestones, risk management and launch.

• Hands-on experience with deployment: CI/CD pipelines, containers (Docker, Kubernetes), a major cloud (AWS, GCP or Azure), and infrastructure as code.

• Practical experience with monitoring, logging, alerting, SLOs and incident management.

• Habit of writing tests and automation, and of leaving systems more reliable than you found them.

Leadership and communication

• Experience leading engineers without formal authority, through influence, mentoring and clear technical writing.

• Excellent written and verbal communication: design docs, RFCs and concise updates to non-technical stakeholders.

• Ownership mindset, sound judgment on priorities, and comfort working in a fast-moving environment.

Nice to have

• Experience in fintech, lending or another regulated, data-heavy domain.

• Exposure to AI/ML or LLM-based systems in production: model serving, evaluation, retrieval, and cost and latency management.

• Deep experience with data engineering: streaming, batch pipelines, warehouses or search systems.

• Security and compliance awareness: authentication, encryption, audit trails, secure SDLC.

• Experience with multi-tenant SaaS, high-throughput systems or zero downtime migrations.

• Open-source contributions, conference talks, or technical writing.

• Experience scaling an engineering team or helping set up hiring and onboarding practices.

About Us: The Next Generation of WealthTech  

We're Cambridge Wealth, an award-winning force in mutual fund distribution and Fintech. We're not just moving money; we're redefining wealth management for everyone from retail investors to ultra-HNIs (including the NRI segment). Our brand is synonymous with excellence, backed by accolades from the BSE and top Mutual Fund houses.

If you thrive on building high-performance, scalable systems that drive real-world financial impact, you'll feel right at home. Join us in Pune to build the future of finance.

[Learn more: www.cambridgewealth.in]

The Role: Engineering Meets Team Meets Customer

We're looking for an experienced, hands-on Tech Catalyst to accelerate our product innovation. This isn't just a coding job; it's a chance to blend deep backend expertise with product strategy. You will be the engine driving rapid, data-driven product experiments, leveraging AI and Machine Learning to create smart, personalized financial solutions. You'll lead by example, mentoring a small, dedicated team and ensuring technical excellence and rapid deployment in the high-stakes financial domain.

Key Impact Areas: Ship Fast, Break Ground  

1. Backend & AI/ML Innovation  

• Rapid Prototyping: Design and execute quick, iterative experiments to validate new features and market hypotheses, moving from concept to production in days, not months.
• AI-Powered Features: Build scalable Python-based backend services that integrate AI/ML models to enhance customer profiling, portfolio recommendation, and risk analysis.
• System Architecture: Own the performance, stability, and scalability of our core fintech platform, implementing best practices in modern backend development.

2. Product Leadership & Execution  

• Agile Catalyst: Drive and optimize Agile sprints, ensuring clear technical milestones, efficient resource allocation, backlog grooming and maintaining a laser focus on preventing scope creep.
• Mentorship & Management: Provide technical guidance and mentorship to a team of developers, fostering a culture of high performance, code quality, and continuous learning.
• Domain Alignment: Translate complex financial requirements and market insights into precise, actionable technical specifications and seamless user stories.
• Problem Solver: Proactively identify and resolve technical and process bottlenecks, acting as the ultimate problem solver for the engineering and product teams.

3. Financial Domain Expertise  

• High-Value Delivery: Apply deep knowledge of the mutual fund and broader fintech landscape to inform product decisions, ensuring our solutions are compliant, competitive, and truly valuable to our clients.
• Risk & Security: Proactively architect solutions with security and financial risk management baked in from the ground up, protecting client data and assets.

Your Tech Stack & Experience  

The Must-Haves  

• Mindset: A verifiable track record as a proactive First Principle Problem Solver with an intense Passion to Ship production-ready features frequently.
• Startup Experience: Familiarity with the pace and intensity of a fast-iterating environment.
• Customer Empathy: Keeps the customer's experience in mind at all times.
• Team Leadership: Experience in leading, mentoring, or managing a small development team, driving technical excellence and project delivery.
• Systems Thinker: Diagnoses and solves problems by viewing the organization as an interconnected system to anticipate broad impacts and develop holistic, strategic solutions.
• Backend Powerhouse: 2+ years of professional experience with a strong focus on backend development.
• Python Guru: Expert proficiency in Python and related frameworks (e.g., Django, Flask) for building robust, scalable APIs and services.
• AI/ML Integration: Proven ability to leverage and integrate AI/ML models into production-level applications.
• Data Driven: Expert in SQL for complex data querying, analysis, and ETL processes.
• Financial Domain Acumen:Strong, demonstrable knowledge of financial products, especially mutual funds, wealth management, and key fintech metrics.

Nice-to-Haves  

• Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).
• Familiarity with Zoho Analytics, Zoho CRM and Zoho Deluge
• Familiarity with modern data analysis tools and visualization platforms (e.g., Mixpanel, Tableau, or custom dashboard tools).
• Understanding of Mutual Fund, AIF, PMS operations

Ready to Own the Backend and Shape Finance?  

This is where your code meets the capital market. If you’re a Fintech-savvy Python expert ready to lead a team and build a scalable platform in Pune, we want to talk.

Apply now to join our award-winning, forward-thinking team.

Our High-Velocity Hiring Process:  

• You Apply & Engage: Quick application and a few insightful questions. (5 min)
• Online Tech Challenge: Prove your tech mettle. (90 min)
• People Sync: A focused call to understand if there is cultural and value alignment. (30 min)
• Deep Dive Technical Interview: Discuss architecture and projects with our senior engineers. (1 hour)
• Founder's Vision Interview: Meet the leadership and discuss your impact. (1 hour)
• Offer & Onboarding: Reference and BGV check follow the successful offer.

What are you building right now that you're most proud of?

Job Role: Senior QA Engineer

Company: Appmaker by StarApps

Location: Kochi, Kerala (On-Site)

Experience: 3–5 Years

Employment Type: Full-time

About Appmaker by StarApps

At StarApps, we build tools like Appmaker that help thousands of global e-commerce merchants turn their web stores into native mobile apps.

About the Role

We're looking for an experienced QA Engineer to take overall ownership of our QA cycle. You'll do hands-on testing, build strong quality control so fewer issues reach QA in the first place, and

guide our current QA team. Your goal: catch issues early, reduce the number of QA cycles per release, and ship high-quality apps faster.

Key Responsibilities

• QA Ownership: Own the end-to-end QA cycle, from requirement review to final releasesign-off.
• Quality Control: Set up quality checks, entry/exit criteria and checklists that stop issues early and reduce repeat QA cycles.
• Team Guidance: Mentor and guide the current QA team, review their test cases and bug reports, and raise the team's testing standards.
• Test Planning: Create test plans and test cases from the requirements and designs shared, covering functional, regression and edge cases.
• Device & Design Parity Testing: Test on real Android and iOS devices, and run design parity checks against approved designs.
• Bug Management: Report, prioritise and track bugs, document regressed bugs, and verify fixes with the dev team.
• Process Improvement: Find the root causes of recurring bugs and improve QA processes, tools and documentation.
• Communication: Keep management updated on release quality, risks and issues found.
• AI-Assisted Testing: Use AI tools to generate test cases and speed up testing, while reviewing the output carefully.

What We're Looking For

• Experience: 3–5 years in software QA, with strong experience testing mobile apps.
• Ownership: Proven experience owning QA for releases and reducing QA cycles or bug
• leakage.
• Leadership: Experience guiding or mentoring junior QA engineers.
• Testing Expertise: Strong knowledge of test planning, functional, regression,
• smoke/sanity testing and the bug life cycle.
• QA Tools: Hands-on experience with QA tools like BrowserStack, Appium and bug
• trackers such as Jira, and the judgment to pick the right tool for the job.
• AI Tools: Experience or strong interest in using AI tools for testing.
• Attention to Detail: You notice when a price, image, spacing or button looks off.
• Communication: Clear written and spoken English for reports, updates and working with developers and management.

Bonus Points

• Experience testing Shopify or e-commerce apps.
• Experience with test automation (Appium, Playwright or similar) or API testing (e.g.
• Postman).
• Experience setting up QA processes from scratch in a fast-moving team.

Why Join Us?

• Real Impact: Own the quality of apps used by thousands of global brands and millions of shoppers.
• Leadership: Shape how QA works at Appmaker and grow the QA team.
• Modern QA: Work with AI-driven testing tools and a modern workflow.
• Growth & Culture: High ownership and a supportive team in our Kochi office.

About the Role

We are looking for an experienced Senior QA Engineer to join our engineering team in Hyderabad. This is primarily a Manual QA role for someone who takes strong ownership of product quality and system stability. The ideal candidate should be proactive in identifying issues before they impact users, maintaining strong regression coverage, monitoring production behaviour, and working closely with developers to continuously improve application reliability.

Experience with test automation is a strong advantage, but the primary focus of this role is hands-on manual testing and quality ownership.

Key Responsibilities

· Own end-to-end quality across new features, existing functionality, integrations, and production releases.

· Perform functional, regression, integration, API, exploratory, smoke, and end-to-end testing across web applications and backend services.

· Build and maintain comprehensive test cases, regression suites, checklists, and release validation processes.

· Proactively monitor applications and production behaviour, identify unusual patterns or failures, and investigate issues before they become customer-impacting problems.

· Work closely with developers and product teams to reproduce issues, identify root causes, validate fixes, and prevent regressions.

· Test APIs and third-party integrations using tools such as Postman and validate data directly using MySQL.

· Take ownership of release quality, production stability, defect prevention, and continuous improvement of QA processes.

· Contribute to automation testing where appropriate and help identify high-value areas for automation.

Required Skills & Experience

· 5+ years of professional QA/testing experience, with strong hands-on experience in manual testing.

· Strong experience with functional testing, regression testing, integration testing, exploratory testing, release testing, and defect management.

· Strong working knowledge of MySQL, including writing queries to validate data, investigate issues, and troubleshoot application behaviour.

· Experience testing REST APIs, third-party integrations, and backend services, preferably using Postman or similar tools.

· Good understanding of web applications, client-server architecture, APIs, databases, authentication, and common application workflows.

· Experience with production monitoring, log analysis, incident investigation, root-cause analysis, and post-release validation.

· Ability to create clear test scenarios, identify edge cases, reproduce complex issues, and communicate defects effectively.

· Strong ownership, problem-solving, attention to detail, and communication skills.

Automation – Good to Have

Experience with Playwright, Selenium, Cypress, or similar automation frameworks would be an advantage. The candidate should be able to identify scenarios that are suitable for automation, contribute to automated regression coverage, and work with developers to improve overall test efficiency.

What We Are Looking For

We are looking for someone who thinks beyond simply executing test cases. The successful candidate should take personal ownership of application quality and stability, proactively look for weaknesses in the system, question assumptions, identify risks, and continuously improve regression coverage.

They should be comfortable monitoring production behaviour, investigating problems independently, following issues through to resolution, and ensuring that fixes do not introduce new regressions. The candidate must be comfortable working with an international team and willing to work from our Hyderabad office during UK business hours.

Job Title: Corporate Quality MIS Analyst – Automotive / Wiring Harness

Company: Vi-Son Cables Pvt. Ltd.

Location: Mumbai – Corporate Office

Experience: 3–7 Years

Industry: Automotive / Auto Components / Wiring Harness

Job Summary

We are looking for a Quality MIS Analyst with experience in the Automotive, Wiring Harness or Auto Components industry to manage Corporate Quality MIS and reporting. The role will be responsible for consolidating quality data from all plants, analysing KPIs and preparing reports and dashboards for Management.

Key Responsibilities

• Consolidate plant-wise Quality MIS, KPIs and performance reports.
• Analyze PPM, rejection, rework, FPY, customer complaints, CAPA and 8D.
• Prepare MIS reports, dashboards, trend analysis and Management presentations.
• Coordinate with Plant Quality Teams for timely and accurate data.
• Identify quality trends, deviations and improvement areas.
• Maintain standardized Corporate Quality MIS and databases.

Key Requirements

• 3–7 years of experience in Automotive / Wiring Harness / Auto Components Quality.
• Strong knowledge of Quality MIS, Quality KPI reporting and data analysis.
• Proficiency in MS Excel, Pivot Tables, VLOOKUP/XLOOKUP, dashboards and PowerPoint.
• Knowledge of 7 QC Tools, 8D, CAPA and Root Cause Analysis.
• Strong analytical, coordination and communication skills.

PRODUCT ANALYST

Bridge Business Goals and Engineering Excellence through rigorous documentation and Gap Analysis.

You're the foundational anchor that turns business complexity into crystal-clear product specifications. You don't just gather requirements—you interrogate them, map every edge case, and eliminate ambiguity before a single line of code is written. Own the creation of comprehensive documentation (BRD, PRD, FRD), bridge the gap between stakeholders and engineering, and ensure every feature is built with absolute clarity and precision.

Cambridge Wealth is a fast-growing, award-winning investment services and fintech firm obsessed with quality. We serve a high-profile clientele (domestic, NRI, retail, and ultra-HNI professionals) and have been recognized by the BSE and major Mutual Fund houses. You'll work on documentation and feature specs that matter to ultra-HNI wealth clients and innovative fintech users simultaneously.

YOUR MISSION:   

Own the requirements lifecycle—from stakeholder interviews and business analysis to comprehensive BRDs, PRDs, and FRDs. Hunt down functional bottlenecks and logical gaps before they reach development, translate complex wealth management workflows into unambiguous engineering specs, and keep the product pipeline airtight without cutting corners.

WHAT YOU'LL ACTUALLY BE DOING  

Documentation Mastery (BRD, PRD, FRD)  

Write comprehensive, crystal-clear Business Requirement Documents (BRDs), Product Requirement Documents (PRDs), and Functional Requirement Documents (FRDs). Translate business objectives and user feedback into specs that leave zero room for ambiguity, complete with detailed user stories, workflow diagrams, and strict acceptance criteria.

Gap Analysis & Requirements Engineering  

Proactively hunt for functional gaps, logical flaws, and edge cases in proposed features. Conduct rigorous root-cause analysis on requirement mismatches and clarify cross-system dependencies. You identify what is missing from a spec before engineering even looks at it.

Stakeholder & Business Alignment  

Act as the primary bridge between business stakeholders, UI/UX designers, and engineering teams. Facilitate requirement-gathering workshops, extract unstated assumptions, and translate complex financial and wealth management workflows into structured functional specifications.

Process & Workflow Mapping  

Design clear process flows, system interaction diagrams, and data mapping blueprints. Ensure that internal operational workflows (such as investor onboarding, KYC, and portfolio tracking) are thoroughly documented and optimized for digital execution.

UAT & Quality Assurance Support  

Partner closely with QA and engineering team to ensure implementation matches intent. Design comprehensive User Acceptance Testing (UAT) test cases, validate releases against original BRD/FRD criteria, and document post-release discrepancies.

Backlog Grooming & Refinement Support  

Collaborate with Product Managers/Owners to help refine, prioritize, and structure the product backlog. Ensure user stories are fully fleshed out with technical constraints, business rules, and precise acceptance criteria prior to sprint planning.

THIS ROLE IS NOT FOR YOU IF...  

• You prefer high-level vision setting over writing detailed granular specifications and functional requirements.
• You are uncomfortable digging deep into complex operational and financial workflows to find hidden logic gaps.
• You struggle with structuring ambiguous business ideas into formal, structured documentation.
• You treat documentation as an afterthought rather than a core engineering asset.

WHAT YOU NEED TO BRING  

Core Skills:  

• 2+ years as a Business Analyst/Product Analyst, or similar role writing detailed BRDs, PRDs, and FRDs in fast-paced fintech or startup environments.
• Mastery of Requirement Engineering: Proven ability to elicit requirements, write user stories, map workflows, and define rigorous edge cases and acceptance criteria.
• Sharp Gap Analysis & Problem-Solving: An uncanny ability to spot inconsistencies, missing logic, and integration blind spots before development begins.
• Strong Communication & Technical Writing: You write pristine specs that developers can build directly from, aligning business goals with technical execution.
• Basic understanding of UX principles and user-centered design methodologies to ensure functional specs align with intuitive user journeys.

Technical Toolkit:  

• Advanced Zoho/Google Sheets: Pivot tables, VLOOKUP, complex formulas, and data structuring.
• Documentation & Diagramming Tools
• SQL (basic-to-intermediate): For data extraction, querying requirements, and quick analysis.
• Zoho CRM & Zoho Analytics: Familiarity with navigating these platforms is a strong plus.

Domain Knowledge (Bonus Points):  

• Understanding of mutual funds, wealth management, fintech, or regulated financial services.
• Familiarity with complex investor onboarding flows, KYC compliance, or client delivery in financial services.
• Hands-on experience working within Agile/Scrum development teams as a requirement writer or scrum master

WHY JOIN US?  

• Massive Learning Curve: Learn how to build a Tech-led organization and a global-quality digital product from the ground-up (not just adding features to old software).
• You Matter: You’ll be a core contributor with a clear growth trajectory, not just a small cog in a huge wheel.
• Real Responsibility: Get competitive compensation and the flexibility that comes with proving yourself in a fast-growth, results-oriented environment.

OUR HIRING PROCESS  

1. Application & Initial Screen: Quick application with a few brief questions. (5 min)
2. Online Challenge: Showcase your aptitude, documentation skills, and gap-analysis capabilities. (70-90 min)
3. People Sync: Cultural and value alignment conversation. Do we think alike? (30 min)
4. Deep Dive In-Person Interview: Discussion with product and senior leadership on requirement structuring. (1 hour)
5. Founder Vision Alignment: Meet leadership to discuss product impact and your role in scaling. (1 hour)
6. Offer & Onboarding: Reference and BGV checks post-offer.

Note: This is a WFO opportunity at Prabhat Road, Pune.

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 1-2 years

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1+ years of experience as a Site Reliability Engineer, DevOps/ Technical project coordinator role.
• Proven experience of DevOps, SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.

Production Engineer – Mechanical

Location: Ahmedabad, Gujarat

Experience: 2–5 Years

Salary: ₹35,000–₹45,000 per month

Employment Type: Full-Time | On-Site

Industry: Engineering / Mechanical Manufacturing

Job Summary

We are looking for a skilled Production Engineer – Mechanical to manage and monitor manufacturing operations, ensure production targets are achieved, and maintain quality and efficiency standards. The ideal candidate should have hands-on experience in mechanical manufacturing processes and a strong understanding of engineering drawings, production planning, machining, fabrication, welding, assembly, and fitting.

Key Responsibilities

• Plan, schedule, and monitor daily production activities as per production targets.
• Ensure timely production while maintaining required quality and safety standards.
• Read and interpret engineering drawings, BOMs, specifications, and work instructions.
• Manage manufacturing processes including machining, fabrication, welding, assembly, and fitting.
• Monitor manpower, machine utilization, material availability, and overall production efficiency.
• Identify production issues and implement corrective and preventive actions.
• Coordinate with Quality, Maintenance, Stores, Purchase, and Design/Engineering teams.
• Reduce rejection, rework, material wastage, cycle time, and machine downtime.
• Prepare and maintain production reports, process sheets, SOPs, and work instructions.
• Implement 5S, Kaizen, Lean Manufacturing, and continuous improvement initiatives.
• Ensure proper operation and maintenance of production machinery, tools, and measuring instruments.
• Maintain shop-floor discipline and ensure compliance with safety and quality procedures.

Required Qualifications & Skills

• Diploma / B.E. / B.Tech in Mechanical Engineering.
• 2–5 years of experience in mechanical manufacturing/production.
• Strong knowledge of engineering drawings and manufacturing processes.
• Hands-on knowledge of CNC/VMC, machining, fabrication, welding, assembly, and fitting will be preferred.
• Knowledge of 5S, Kaizen, Lean Manufacturing, and Root Cause Analysis.
• Good understanding of production planning and manpower management.
• Strong problem-solving, communication, and team-coordination skills.
• Ability to work effectively in a manufacturing/shop-floor environment.

Preferred Candidate

Candidates from engineering manufacturing, machinery, fabrication, machining, or industrial production backgrounds will be preferred.

Salary: ₹35,000–₹45,000/month, depending on experience, technical skills, and interview performance.

Key Responsibilities

• Performance Testing: Design and execute large-scale strategies using Apache JMeter.
• CI/CD Integration: Embed performance testing into pipelines and automate workflows.
• Observability: Lead monitoring initiatives with Dynatrace.
• AI Insights: Leverage Davis AI for anomaly detection, insights, and root cause analysis.
• Automation Frameworks: Build frameworks for testing, reporting, and quality gates.
• Bottleneck Resolution: Diagnose and resolve issues across applications, APIs, databases, middleware, and infrastructure.
• ML Applications: Apply ML for workload modelling, traffic forecasting, and optimization.
• Collaboration: Partner with Dev, DevOps, Cloud, and Architecture teams.
• Governance: Define standards, best practices, and governance.
• Leadership: Mentor engineers and provide technical leadership.
• Executive Reporting: Present findings and recommendations to stakeholders.

Observability & Monitoring

• Strong hands-on experience with Dynatrace.
• Proven use of Davis AI in production.
• Expertise in APM, Observability, Root Cause Analysis, and Performance Diagnostics.

Automation & AI

• Experience developing Performance Automation frameworks.
• Proficiency in Python scripting.
• Applying AI/ML for traffic prediction, load simulation, workload modelling, and performance optimization.

Cloud & Infrastructure

• Strong experience with AWS, Azure, or GCP.
• Expertise in JVM tuning, database optimization, API performance analysis, and infrastructure monitoring.

Good-to-Have

• Experience with Gatling, k6, or LoadRunner.
• Exposure to Grafana and OpenTelemetry.
• Experience with Kubernetes Performance Tuning.
• Dynatrace certifications.
• Client-facing consulting or professional services background.

Job Title: Quality Assurance Engineer

Job Summary:

The Quality Assurance Engineer is responsible for implementing and maintaining quality control processes to ensure that products meet regulatory requirements and environmental standards. The role involves working closely with cross-functional teams to identify quality issues, implement corrective actions, and drive continuous improvement in product quality and reliability.

Key Responsibilities:

1. Quality Control Processes:

• Develop and implement quality control processes and procedures for manufacturing environmental products.
• Define quality metrics and standards to ensure compliance with regulatory requirements and customer specifications.

2. Product Testing and Validation:

• Design and execute comprehensive testing protocols to validate the performance, reliability, and safety of products such as composting machines, incinerators, and other environmental equipment.

3. Regulatory Compliance:

• Ensure products comply with relevant regulatory standards and certifications such as ISO 9001, ISO 14001, and OHSAS.
• Stay updated on regulatory changes and ensure continued compliance in product design and manufacturing processes.

4. Root Cause Analysis:

• Investigate quality issues and customer complaints to identify root causes.
• Implement corrective and preventive actions using tools such as FMEA, 5 Whys, and other problem-solving techniques.

5. Documentation and Reporting:

• Maintain accurate records of quality control activities, test results, and corrective actions.
• Prepare quality reports and track metrics related to defects and non-conformances.
• Communicate quality-related insights to management, engineering teams, and production staff.

6. Training and Development:

• Provide training and guidance to production staff on quality standards, processes, and best practices.
• Promote a culture of quality, accountability, and continuous improvement across the organization.

7. Continuous Improvement:

• Lead initiatives to improve product quality, manufacturing efficiency, and quality control systems.
• Apply lean manufacturing principles and quality management methodologies to minimize waste and enhance productivity.

Qualifications & Experience:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Quality, or related field).
• 1–3 years of experience in Quality Assurance, Quality Control, or a related role.
• Strong understanding of quality management principles in a manufacturing environment.
• Familiarity with standards such as ISO 9001, ISO 14001, and OHSAS.
• Experience with Quality Management Systems (QMS) and quality control processes.
• Proficiency in data analysis and problem-solving methodologies.
• High attention to detail with strong documentation and reporting skills. 

Company Description

ExpertusONE is the zero-compromises enterprise learning platform trusted by global leaders like Siemens, Hitachi, and ABB. The platform blends elegant design, intuitive functionality, and mobile-anywhere solutions to meet diverse learning, training, and skills development needs. It interoperates seamlessly with applications like Salesforce, Slack, and Microsoft Teams, enhancing the learning experience with personalized content and interactive modules.

Role Description

As a B2B SaaS Product Manager, you will play a pivotal role in defining and driving the success of our business-to-business (B2B) software-as-a-service (SaaS) products. You will be responsible for overseeing the entire product lifecycle, from concept to launch. Your primary focus will be on understanding market needs, defining product strategies, and collaborating with cross-functional teams to deliver innovative solutions that meet our customers' requirements to drive revenue growth.

• Proven experience as a Product Manager in the B2B SaaS industry with deep understanding of content player technology, user experience, and market trends.
• Familiarity with agile development methodologies.
• A deep understanding of B2B customer needs and market dynamics ensuring that our content delivery solutions meet the highest standards of quality and performance.
• Experience with project management and product management tools.
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent communication and interpersonal skills.

Key Responsibilities:

• Ability to work within a fast-paced team with high proficiency in writing clean, well-structured Product Specification Documents
• Identify opportunities for product improvements and optimizations based on data-driven insights.
• Collaborate with UX/UI designers to ensure the product provides an exceptional user experience and aligns with brand guidelines.
• Continuously monitor industry developments, competitive landscapes, and customer feedback to refine the product roadmap.
• Conduct market research to identify customer needs, pain points, and emerging opportunities.
• Gather and analyze customer feedback, user data, and market trends to inform product decisions.
• Develop a clear and compelling product vision and strategy aligned with the company's goals and market trends.
• Define clear product requirements, user stories, and use cases to guide development teams.
• Create and prioritize the product roadmap based on strategic objectives, customer requirements, and business priorities.
• Manage the product development process from concept to launch, ensuring timely delivery of high-quality software.
• Facilitate communication and collaboration between different departments to achieve product goals.
• Monitor product performance metrics, including user adoption, retention, and revenue.

If you're passionate about building world-class B2B SaaS products that transform enterprise learning experiences, we’d love to hear from you.

Connect with me on LinkedIn to apply - www.linkedin.com/in/swetha-vijayakumar-b1333022a

🤖 Robotics Engineer

Company: Pentabay Softwares

Location: Anna Salai (Mount Road), Chennai

Employment Type: Full-Time

🔹 Job Summary

Pentabay Softwares is seeking a highly skilled and innovative Robotics Engineer to design, develop, test, and implement robotic systems and automation solutions. The ideal candidate will have strong technical expertise in robotics programming, control systems, and hardware integration, along with a passion for building intelligent and efficient systems.

🔹 Key Responsibilities

Design, develop, and test robotic systems and automation solutions

Develop and implement control algorithms and motion planning systems

Integrate sensors, actuators, and embedded systems

Program robots using languages such as Python, C++, or ROS

Troubleshoot, debug, and optimize robotic applications

Collaborate with cross-functional teams including software, hardware, and AI engineers

Ensure compliance with safety and quality standards

Document system architecture, processes, and technical specifications

🔹 Required Qualifications

Bachelor’s or Master’s degree in Robotics, Mechatronics, Mechanical, Electronics, or related field

2+ years of experience in robotics development (preferred)

Strong knowledge of robotics frameworks (e.g., ROS)

Experience with microcontrollers, embedded systems, and sensor integration

Familiarity with AI/ML concepts is a plus

Strong analytical and problem-solving skills

🔹 Preferred Skills

Experience with computer vision systems

Knowledge of SLAM, kinematics, and motion planning

Experience with industrial automation or autonomous systems

Strong teamwork and communication skills

🌟 Why Join Pentabay Softwares?

Work on innovative and future-focused technologies

Collaborative and growth-oriented work culture

Opportunities for skill development and career advancement

Exposure to cutting-edge automation and AI-driven projects

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Location: Kandla / Gandhidham, Gujarat

Industry: Rice (Mandatory)

Employment Type: Full-time

Experience: 7–12 years

Relocation: Candidate must be willing to relocate to Gandhidham

About the Company

The company is a well-established organization in the rice processing and export sector, engaged in sourcing, milling, processing, and delivering high-quality rice products to domestic and international markets. With a strong focus on quality, compliance, and continuous improvement, the organization operates modern rice milling facilities and follows stringent food safety and quality standards.

Position Summary

The Quality Manager will be responsible for ensuring quality standards across the entire rice value chain, including procurement, processing, storage, polishing, sorting, packing, and dispatch. The role involves managing quality systems, supervising laboratory testing, ensuring regulatory compliance, and coordinating with internal teams and suppliers to deliver consistent product quality.

Key Responsibilities

Quality Control & Assurance

• Implement and monitor quality standards for raw, semi-processed, and finished rice
• Conduct quality checks for grain length, moisture, purity, color, foreign matter, broken percentage, and aroma
• Oversee grading, sorting, polishing, and packing operations
• Approve final batches before dispatch as per contract and market requirements

Laboratory & Testing Management

• Supervise laboratory testing and quality analysis
• Ensure calibration and maintenance of testing equipment
• Maintain accurate test documentation and reports

Supplier & Procurement Coordination

• Inspect incoming rice from suppliers and traders
• Evaluate and onboard suppliers based on quality parameters
• Coordinate with procurement to reject substandard material and improve sourcing quality

Process Improvement & Compliance

• Drive continuous improvement in milling, grading, and sorting processes
• Ensure compliance with FSSAI, ISO, HACCP, BRC, and export quality standards
• Lead and support internal and external quality audits
• Handle customer complaints and conduct root cause analysis

Team Leadership & Reporting

• Train production, sorting line, and lab teams on quality standards
• Prepare daily, weekly, and monthly quality performance reports

Qualifications & Experience

• Bachelor’s degree (required)
• 7–12 years of experience in rice mill operations or the rice export industry
• Strong knowledge of Basmati and Non-Basmati rice grades and processing standards
• Hands-on experience with color sorters, polishers, and graders (preferred)
• Understanding of milling parameters, moisture control, and storage practices

Key Skills & Competencies

• Strong analytical and problem-solving skills
• Planning, organizing, and monitoring abilities
• Team leadership and training capability
• Knowledge of quality KPIs such as batch rejection rate, customer complaints, yield efficiency, and grain breakage

SENIOR INFORMATION SECURITY ENGINEER (DEVSECOPS)

Key Skills: Software Development Life Cycle (SDLC), CI/CD

About Company: Consumer Internet / E-Commerce

Company Size: Mid-Sized

Experience Required: 6 - 10 years

Working Days: 5 days/week

Office Location: Bengaluru [Karnataka]

Review Criteria:

Mandatory:

• Strong DevSecOps profile
• Must have 5+ years of hands-on experience in Information Security, with a primary focus on cloud security across AWS, Azure, and GCP environments.
• Must have strong practical experience working with Cloud Security Posture Management (CSPM) tools such as Prisma Cloud, Wiz, or Orca along with SIEM / IDS / IPS platforms
• Must have proven experience in securing Kubernetes and containerized environments including image security,runtime protection, RBAC, and network policies.
• Must have hands-on experience integrating security within CI/CD pipelines using tools such as Snyk, GitHub Advanced Security,or equivalent security scanning solutions.
• Must have solid understanding of core security domains including network security, encryption, identity and access management key management, and security governance including cloud-native security services like GuardDuty, Azure Security Center etc
• Must have practical experience with Application Security Testing tools including SAST, DAST, and SCA in real production environments
• Must have hands-on experience with security monitoring, incident response, alert investigation, root-cause analysis (RCA), and managing VAPT / penetration testing activities
• Must have experience securing infrastructure-as-code and cloud deployments using Terraform, CloudFormation, ARM, Docker, and Kubernetes
• B2B SaaS Product companies
• Must have working knowledge of globally recognized security frameworks and standards such as ISO 27001, NIST, and CIS with exposure to SOC2, GDPR, or HIPAA compliance environments

Preferred:

• Experience with DevSecOps automation, security-as-code, and policy-as-code implementations
• Exposure to threat intelligence platforms, cloud security monitoring, and proactive threat detection methodologies, including EDR / DLP or vulnerability management tools
• Must demonstrate strong ownership mindset, proactive security-first thinking, and ability to communicate risks in clear business language

Roles & Responsibilities:

We are looking for a Senior Information Security Engineer who can help protect our cloud infrastructure, applications, and data while enabling teams to move fast and build securely.

This role sits deep within our engineering ecosystem. You’ll embed security into how we design, build, deploy, and operate systems—working closely with Cloud, Platform, and Application Engineering teams. You’ll balance proactive security design with hands-on incident response, and help shape a strong, security-first culture across the organization.

If you enjoy solving real-world security problems, working close to systems and code, and influencing how teams build securely at scale, this role is for you.

What You’ll Do-

Cloud & Infrastructure Security:

• Design, implement, and operate cloud-native security controls across AWS, Azure, GCP, and Oracle.
• Strengthen IAM, network security, and cloud posture using services like GuardDuty, Azure Security Center and others.
• Partner with platform teams to secure VPCs, security groups, and cloud access patterns.

Application & DevSecOps Security:

• Embed security into the SDLC through threat modeling, secure code reviews, and security-by-design practices.
• Integrate SAST, DAST, and SCA tools into CI/CD pipelines.
• Secure infrastructure-as-code and containerized workloads using Terraform, CloudFormation, ARM, Docker, and Kubernetes.

Security Monitoring & Incident Response:

• Monitor security alerts and investigate potential threats across cloud and application layers.
• Lead or support incident response efforts, root-cause analysis, and corrective actions.
• Plan and execute VAPT and penetration testing engagements (internal and external), track remediation, and validate fixes.
• Conduct red teaming activities and tabletop exercises to test detection, response readiness, and cross-team coordination.
• Continuously improve detection, response, and testing maturity.

Security Tools & Platforms:

• Manage and optimize security tooling including firewalls, SIEM, EDR, DLP, IDS/IPS, CSPM, and vulnerability management platforms.
• Ensure tools are well-integrated, actionable, and aligned with operational needs.

Compliance, Governance & Awareness:

• Support compliance with industry standards and frameworks such as SOC2, HIPAA, ISO 27001, NIST, CIS, and GDPR.
• Promote secure engineering practices through training, documentation, and ongoing awareness programs.
• Act as a trusted security advisor to engineering and product teams.

Continuous Improvement:

• Stay ahead of emerging threats, cloud vulnerabilities, and evolving security best practices.
• Continuously raise the bar on a company's security posture through automation and process improvement.

Endpoint Security (Secondary Scope):

• Provide guidance on endpoint security tooling such as SentinelOne and Microsoft Defender when required.

Ideal Candidate:

• Strong hands-on experience in cloud security across AWS and Azure.
• Practical exposure to CSPM tools (e.g., Prisma Cloud, Wiz, Orca) and SIEM / IDS / IPS platforms.
• Experience securing containerized and Kubernetes-based environments.
• Familiarity with CI/CD security integrations (e.g., Snyk, GitHub Advanced Security, or similar).
• Solid understanding of network security, encryption, identity, and access management.
• Experience with application security testing tools (SAST, DAST, SCA).
• Working knowledge of security frameworks and standards such as ISO 27001, NIST, and CIS.
• Strong analytical, troubleshooting, and problem-solving skills.

Nice to Have:

• Experience with DevSecOps automation and security-as-code practices.
• Exposure to threat intelligence and cloud security monitoring solutions.
• Familiarity with incident response frameworks and forensic analysis.
• Security certifications such as CISSP, CISM, CCSP, or CompTIA Security+.

Perks, Benefits and Work Culture:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting

Criteria:

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
• Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
• Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
• Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
• Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
• Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
• Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
• Strong scripting skills (Bash, Shell, Python) for automation
• Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
• Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
• Strong experience in incident management, root cause analysis & production firefighting

Description

Role Overview

Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.

 Key Responsibilities

1. Cloud Infrastructure — AWS (Primary Focus)

• Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
• Optimize cloud cost, resource utilization, and performance across environments.
• Design high-availability, fault-tolerant systems for streaming workloads.

2. CI/CD Automation

• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
• Automate deployments for microservices, mobile apps, and backend APIs.
• Implement blue/green and canary deployments for seamless production rollouts.

3. Observability & Monitoring

• Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
• Perform proactive performance analysis to minimize downtime and bottlenecks.
• Set up dashboards for real-time visibility into system health and user traffic spikes.

4. Security, Compliance & Risk Highlighting

• Conduct frequent risk assessments and identify vulnerabilities in:

  o Cloud architecture

  o Access policies (IAM)

  o Secrets & key management

  o Data flows & network exposure

• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.

5. Scalability & Reliability Engineering

• Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
• Identify scalability gaps and propose solutions across:
•   o Microservices
•   o Caching layers
•   o CDN distribution (CloudFront)
•   o Database workloads
• Perform capacity planning and load testing to ensure readiness for 10x traffic growth.

6. Database & Storage Support

• Administer and optimize MongoDB for high-read/low-latency use cases.
• Design backup, recovery, and data replication strategies.
• Work closely with backend teams to tune query performance and indexing.

7. Automation & Infrastructure as Code

• Implement IaC using Terraform, CloudFormation, or Ansible.
• Automate repetitive infrastructure tasks to ensure consistency across environments.

Required Skills & Experience

Technical Must-Haves

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
• Strong hands-on experience with AWS (core and advanced services).
• Expertise in Jenkins CI/CD pipelines.
• Solid background working with MongoDB in production environments.
• Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
• Strong scripting experience (Bash, Python, Shell).
• Experience handling risk identification, root cause analysis, and incident management.

Nice to Have

• Experience with OTT, video streaming, media, or any content-heavy product environments.
• Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
• Understanding of CDN, caching, and streaming pipelines.

Personality & Mindset

• Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
• Proactive problem solver with ability to think about long-term scalability.
• Comfortable working with cross-functional engineering teams.

Why Join company?

• Build and operate infrastructure powering millions of monthly users.

• Opportunity to shape DevOps culture and cloud architecture from the ground up.

• High-impact role in a fast-scaling Indian OTT product.

Description

Description:

Key Job Responsibilities:

• Implementation of Android Framework and Application (Java) – must

• Test tool development and unit testing

• Perform structured root-cause analysis on tuner defects and implement targeted fixes

• Implementation of Tuner component in Android HAL layer (C++) – good to have

• Implementation of Tuner Driver Library – AMFM/DAB/SDARS/HD (C++) – good to have

Key Performance Indicators:

• Strong coding skills in Java; C++ knowledge is an advantage

• Experience with RTOS and Android OS

• Strong problem-solving and analytical skills

• Proficiency in using Git

Mandatory Criteria:

• Looking for candidates who are based in Chennai and can join us immediately.

• Need candidate from Automotive and Manufacturing industries only.

• Candidate must have experience and Strong coding skills in Java.

• Candidate should have experience in Audio Source Management & Audio Source Routing

• Candidate should have experience in Device Drivers in Communication protocols (I2C, SPI, UART, CAN)

• Candidate should have Experience with RTOS and Android OS.

Job Title : Guidewire ClaimCenter Developer

Experience : 5+ Years

Location : Pune / Hyderabad / Bangalore

Notice Period : Immediate Joiners Only

Job Description :

We are seeking an experienced Guidewire ClaimCenter Developer with a strong background in both configuration and integration. The ideal candidate should possess excellent debugging and analytical skills, along with the ability to lead a team and communicate effectively with clients.

Mandatory Skills :

Guidewire ClaimCenter Development, Gosu Programming, Integration & Configuration (Guidewire), Debugging & Root Cause Analysis, Client Communication

Key Responsibilities :

• Develop and enhance functionalities within Guidewire ClaimCenter.
• Work on both configuration and integration aspects using Gosu.
• Perform root cause analysis within tight timelines to resolve incidents according to SLAs.
• Provide technical guidance and support to the development team.
• Interact and communicate clearly and precisely with clients and stakeholders.
• Ensure timely resolution of issues, maintaining system performance and stability.

Required Skills :

• Strong hands-on experience in Guidewire ClaimCenter development.
• Proficient in Gosu programming language and queries.
• Excellent debugging and analytical abilities.
• Ability to manage a small team and resolve technical queries.
• Strong communication skills to interact with clients professionally.

We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.

• Make sure customer queries are solved quickly with a high degree of satisfaction
• Handle customer complaints across email, phone, social media, and live chat
• Maintain and improve customer service SLA’s
• Look for ways to improve our service quality via root-cause analysis
• Help build a customer-centric company culture
• Collaborate closely with our teams

• Bachelor's Degree
• Excellent English writing and speaking skills
• Detail-oriented
• Active on social media
• Hindi, Marathi or Kannada language skills a plus
• A love of photography