4+ Root cause analysis Jobs in India
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Job Title : Guidewire ClaimCenter Developer
Experience : 5+ Years
Location : Pune / Hyderabad / Bangalore
Notice Period : Immediate Joiners Only
Job Description :
We are seeking an experienced Guidewire ClaimCenter Developer with a strong background in both configuration and integration. The ideal candidate should possess excellent debugging and analytical skills, along with the ability to lead a team and communicate effectively with clients.
Mandatory Skills :
Guidewire ClaimCenter Development, Gosu Programming, Integration & Configuration (Guidewire), Debugging & Root Cause Analysis, Client Communication
Key Responsibilities :
- Develop and enhance functionalities within Guidewire ClaimCenter.
- Work on both configuration and integration aspects using Gosu.
- Perform root cause analysis within tight timelines to resolve incidents according to SLAs.
- Provide technical guidance and support to the development team.
- Interact and communicate clearly and precisely with clients and stakeholders.
- Ensure timely resolution of issues, maintaining system performance and stability.
Required Skills :
- Strong hands-on experience in Guidewire ClaimCenter development.
- Proficient in Gosu programming language and queries.
- Excellent debugging and analytical abilities.
- Ability to manage a small team and resolve technical queries.
- Strong communication skills to interact with clients professionally.
CLocation: Bangalore
Experience: 4 to 12 years
JD:
- Familiar with AUTOSAR BSW and RTE, architecture, specifications, and configuration tools
- Strong fundamentals programming in C, embedded system concepts, and software build process
- Strong customer orientation, willingness to meet deadlines, and self-management skills
- Deep passion for solving problems to resolution, including root cause analysis skills
- Ability to work and collaborate in a dynamic team environment
JavaKnowledge of Mysql
Strong Debugging and root cause analysis
L2/L3 Support
We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.
- Make sure customer queries are solved quickly with a high degree of satisfaction
- Handle customer complaints across email, phone, social media, and live chat
- Maintain and improve customer service SLA’s
- Look for ways to improve our service quality via root-cause analysis
- Help build a customer-centric company culture
- Collaborate closely with our teams
Qualification:
- Bachelor's Degree
- Excellent English writing and speaking skills
- Detail-oriented
- Active on social media
- Hindi, Marathi or Kannada language skills a plus
- A love of photography
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