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Job Title: Call Centre Executive – Aquaculture Shrimp Feed

Location: [Specify City/Location]

Experience Required: 1 to 1.5 Years in Voice Process

Languages Required: Hindi or Bengali (Fluency mandatory)

Industry: Aquaculture / Animal Feed / Agriculture

Job Summary:

We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.

Key Responsibilities:

• Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
• Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
• Assist in order placement, follow-ups, and delivery coordination.
• Record and maintain customer interaction logs in the CRM system.
• Provide basic technical guidance on shrimp feed usage as trained by the technical team.
• Coordinate with the field sales and logistics teams to ensure smooth customer service.
• Escalate unresolved queries to the concerned departments.

Requirements:

• 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
• Strong communication skills in Hindi or Bengali and basic English.
• Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
• Good computer skills – MS Office, CRM, data entry.
• Customer-centric attitude with good problem-solving skills.

Preferred Qualifications:

• Experience working with rural/agricultural customers is an advantage.
• Background in agriculture/fisheries/aquaculture is desirable but not mandatory.

Employment Type: Full-Time

Key skills: java ,selenium,BDD,API testing,Rest assured.
Mandatory Skills:

·         Hands-on knowledge of Maven

·         Appium hands-on

·         Jenkins hands-on

·         Hands-on knowledge of API testing techniques and usage of API tools SOAP UI/JMeter (REST /SOAP)

·         Rest api automation using rest assured

·         Usage of Postman or JMeter tool to modify requests to validate multiple outputs on scenarios.

·         Analyze results of tests and to be able to update existing test suits after API changes

·         Basic Knowledge about CI/CD Concepts

·         Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG

·         Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.

Nice to have skills:

·         ISTQB foundation certification would be a plus.

• Good understanding and experience of HTML / CSS / JavaScript.
• Hands-on experience with ES6 / ES7 / ES8 features.
• Thorough understanding of the Request Lifecycle (including Event Queue, Event Loop, Worker Threads, etc).
• Familiarity with security principles including SSL protocols, data encryption, XSS, CSRF.
• Expertise in Web Services / REST APIs will be beneficial.
• Proficiency in Linux and deployment on Linux are valuable.
• Knowledge about ORM like Sequelize and ODM like Mongoose and the ability to handle DB transactions is a necessity.
• Experience with Angular JS / React JS will be an added advantage.
• Expertise with RDBMS like MySQL / PostgreSQL will be a plus.
• Knowledge of AWS services like S3, EC2 will be helpful.
• Understanding of Agile and CI/CD will be of value.

• Candidate Should have 5+ Years Of Experience in Core Java
• You will need strong development skills to work on and improve our Scala-based services, and be able to work together with senior teammates to create appropriate architectural design and ensure all aspects are appropriate to meet the business need.
• Excellent Functional Design and Functional Programming skills (more than 2 years of business experience in Scala and Java projects, respectively)
• Core skills in key supporting technologies and/or frameworks such as Play (AKKA) / Lagom
• Proven experience working in teams in the successful delivery of complex, performant and high quality products
• Excellent spoken and written communication skills
• Experience of SaaS (Software as a Service) environments
• Exposure to RESTful web APIs and a service oriented architecture
• Experience in Linux environments, Shell scripting etc
• Working with XML and JSON including parsing, asserting / matching and extracting
• Experience with Continuous Integration environments and build tools, including Terraform, Jenkins, Maven, Gradle and Ant
• Experience with messaging systems such as Apache Kafka, Amazon Kinesis, Amazon SQS and Rabbit MQ
• Experience working on Live platform SDKs such as Twilio, AWS Elemental

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

This is Sindhu representing Allegis Group - An US based $12 billion Staffing and Recruiting Company providing Human capital and work force management solutions to over 6000 customers globally including 90% of Fortune 500 firms. Our offering includes Strategic Resource Program (SRP), Managed Services (MSP), Recruitment Process Outsourcing (RPO), Executive Search and Consulting Services.

We are currently hiring for our Ecommerce based company in Chennai, India.

Role: CAR Functional Support

Req Experience: 4-8 Yrs

Rotational Shift (24*7)

Your Responsibilities:

• You will play the role of a functional consultant and support applications in your area of responsibility i.e, Retail – SAP CAR
• You will contribute to the success of the implementation by applying knowledge in the areas of:
  • POSDTA
  • POS Interfaces with CAR
  • CAR Inbound and Outbound Interfaces
  • Merchandising Planning for Retail (MPR)
  • Omnichannel Article Availability (OAA)
  • On-Shelf Availability (OSA)
  • SLT Data Setup between CAR and ECC
• You will co-ordinate with multiple teams for the Failure of Jobs, IDOC and Transaction. In case of any issue related to mismatch of Transaction between system (POS/ CAR/ERP) investigate and analyze the root cause of the issue. If required work with Development team for any bug fix in the system.              

Thanks and Regards

Sindhupriya Y

Recruitment Sourcing Specialist

RPO Delivery

As a Software Development Engineer 2 at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills:

• You write high quality, maintainable, and robust code, often in Java/C#/Python/C++/Go/Ruby on Rails/node/php.
• You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Responsibilities:

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognise and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon's business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Requirements:

• Bachelors or Masters in Computer Science or relevant technical field with 3+ years of experience in Design and Development
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby, php.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability
• Proficiency in SQL and data modeling.