
Manager - School Partnerships
at FinTech Company helping parents in making convenient payment
Role Description:
We are just getting started! This not just an opportunity to be part of the startup journey but
help shape the journey by building things from scratch. We are looking to hire a core team
member to facilitate our partnership with schools.
Schools are the focal point of the company's growth at this point – as we are able to serve parents
with this innovative monthly fee payment plan, only of the schools we have tied up with. So,
the opportunity is to be an instrumental part of charting the growth path of a potentially large
impactful organisation.
Key Responsibilities:
- School sales : Primary responsibility is to sell to schools and bring them onboard
o Tie up with schools and onboard them so that we can offer the company's plan to
the parents in the school
o Negotiate and get into commercial agreements with schools
o Upsell our other payment products in the schools
- Stakeholder Management in Schools:
o Enable the company to liaison with the schools tied up with, for close to
everything from meeting the parents, doing events etc.
o Forge a strong relationship with the school management and principal
and be their first port of call on anything to do with finances
- Team Building- Build a high quality sales team and lead it in that city.
What are we looking for?
- Self-starter with a high sense of ownership → Comfortable to work with minimal
supervision and do sales independently
- Ability to drive sales and closures → Have the capability to do standalone
meetings with school management and drive closures
- Hungry to learn and grow → Passion to learn & be a better version of oneself;
motivated to succeed
- Bias for action → Have the temperament to experiment and execute in uncertainty
- Hustler → Ability to generate resources to solve a problem
- Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
- Mission-oriented → Deeply care about delivering value and making an impact on
customer’s lives
Desired Qualifications
- 3+ years of doing b2b sales
- Entrepreneurial mindset - the ability to be able to crack school deals
independently and work to get tangible results without too much handholding
- Willingness to be on the ground most of the time and doing field sales
- Relevant experience of selling to schools is desirable but not a requirement
Benefits
- Becoming a part of the early core team
- Competitive salary plus ESOPs
- Work with colleagues from strong backgrounds & hungry to succeed
- Opportunity to interact with and learn from high-pedigree investors & mentors -
o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
Key Details
- Role: Manager – School Partnerships
- Location: Bengaluru / Hyderabad / Chennai
- Compensation: Negotiable based on candidate profile (structured as Fixed +
Variable + ESOPs)
- Reporting directly to one of the founders
- Date of Joining: ASAP

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About the Role
If you have a reputation for building rapport, the business acumen to undertake development with an eye for market expansion and can think creatively to find the ideal solution, we welcome your submission.
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Requirements to be a part of the PRO Team:
Approach - Willing to learn everyday and always ready to take on new challenges to grow.
Driven – extremely self-motivated with a diligent work ethic.
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Senior Manager - Research
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.
upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
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As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.
You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.
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- Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
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- Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
- Design, recruit and moderate research studies regularly (both in-person and remote)
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
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Skills Required
- You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
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- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
- You know how to analyze and work with design, business, and product data tracking
- You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
- You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
- Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
- You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
- BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

