Business Development Executive/Manager

Who We Are

We're a DevOps and Automation company based in Bengaluru, India. We have delivered over 170 automation projects for 65+ global clients, including Fortune 500 enterprises that trust us with mission-critical infrastructure and operations. We're bootstrapped, profitable, and scaling quickly by consistently solving complex engineering challenges with precision and reliability.

What We Value

• Ownership: As part of our team, you're responsible for strategy and outcomes, not just completing assigned tasks.
• High Velocity: We move fast, iterate faster, and amplify our impact, always prioritizing quality over speed.

Who We Seek

We are hiring DevOps Engineers (6 months - 1 year experience) to join our DevOps team. You will work on infrastructure automation, CI/CD pipelines, cloud deployments, container orchestration, and system reliability.

This role is ideal for someone who wants to work with modern DevOps tooling and contribute to high-impact engineering decisions.

🌏 Job Location: Bengaluru (Work From Office)

What You Will Be Doing

CI/CD Pipeline Management

• Design, implement, and maintain efficient CI/CD pipelines using Jenkins, GitLab CI, Azure DevOps, or similar tools.
• Automate build, test, and deployment processes to increase delivery speed and reliability.

Infrastructure as Code (IaC)

• Provision and manage infrastructure on AWS, Azure, or GCP using Terraform, CloudFormation, or Ansible.
• Maintain scalable, secure, and cost-optimized environments.

Containerization & Orchestration

• Build and manage Docker-based environments.
• Deploy and scale workloads using Kubernetes.

Monitoring & Alerting

• Implement monitoring, logging, and alerting systems using Prometheus, Grafana, ELK Stack, Datadog, or similar.
• Develop dashboards and alerts to detect issues proactively.

System Reliability & Performance

• Implement systems for high availability, disaster recovery, and fault tolerance.
• Troubleshoot and optimize infrastructure performance.

Scripting & Automation

• Write automation scripts in Python, Bash, or Shell to streamline operations.
• Automate repetitive workflows to reduce manual intervention.

Collaboration & Best Practices

• Work closely with Development, QA, and Security teams to embed DevOps best practices into the SDLC.
• Follow security standards for deployments and infrastructure.
• Work efficiently with Unix/Linux systems and understand core networking concepts (DNS, DHCP, NAT, VPN, TCP/IP).

What We’re Looking For

• Strong understanding of Linux distributions (Ubuntu, CentOS, RHEL) and Windows environments.
• Proficiency with Git and experience using GitHub, GitLab, or Bitbucket.
• Ability to write automation scripts using Bash/Shell or Python.
• Basic knowledge of relational databases like MySQL or PostgreSQL.
• Familiarity with web servers such as NGINX or Apache2.
• Experience working with AWS, Azure, GCP, or DigitalOcean.
• Foundational understanding of Ansible for configuration management.
• Basic knowledge of Terraform or CloudFormation for IaC.
• Hands-on experience with Jenkins or GitLab CI/CD pipelines.
• Strong knowledge of Docker for containerization.
• Basic exposure to Kubernetes for orchestration.
• Familiarity with at least one programming language (Java, Node.js, or Python).

Benefits

🤝 Work directly with founders and engineering leaders.

💪 Drive projects that create real business impact, not busywork.

💡 Gain practical, industry-relevant skills you won’t learn in college.

🚀 Accelerate your growth by working on meaningful engineering challenges.

📈 Learn continuously with mentorship and structured development opportunities.

🤗 Be part of a collaborative, high-energy workplace that values innovation.

Job Summary:  

The Incident Response (IR) Lead manages a team of experts with diverse skill setsincluding Security Operations Center (SOC), Forensics, and technical Subject Matter Expert (SME) advisory. The IR Lead is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The Incident Response Lead is also responsible for building the relationship with the client and client’s counsel and ensuring the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. You will leverage a solid foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute your responsibilities.

ROLES AND RESPONSIBILITIES

· Accurately collects information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. In addition, the IR Lead is responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful delivery.

· The main point of contact manages and participates in all communications with the client and the client’s counsel during the engagement. The IR Lead sets the cadence for communications.

· Management and Coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks.

· Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.

· Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.

· Ensures the Forensic Lead is coordinating the collection of data necessary for the investigation.

· Ensures SentinelOne is deployed on time and adding value.

· Communicates with sales when appropriate for SentinelOne, provide client contact.

· Communicates in tandem with the Forensic Lead pertinent findings to the client during the investigation.

· Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product.

· Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.

· Other duties as assigned.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.

 Role Description : Skills & Knowledge

1. Experience leading scoping calls

2. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering

3. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations

4. Possesses strong verbal and written communication skills

JOB REQUIREMENTS

· Bachelor's degree in Computer Science, Computer Engineering, Information Assurance, Forensic Sciences, or related technical field; Graduate degree preferred

· 10+ years experience leading full-cycle incident response investigations and communicating with the client/counsel/carriers

· Must be eligible to work in the US without sponsorship

WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

· No physical exertion is required.

· Travel within or outside of the state.

· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.

We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.

As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.

About the product which needs to be sold:

• English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited. 
• Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
• This is an affordable offering (<Rs.5000 ticket size) targeting the masses. 
• This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.

Desired Previous Experience:

First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.

At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.

Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.

Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.

Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.

Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.

Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.

Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.

Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.

Roles and Responsibilities:

Develop and execute a comprehensive growth strategy:

Collaborate with the executive team to define growth goals and objectives.

Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.

Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).

Performance marketing and advertising:

Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.

Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).

Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.

Brand building and positioning:

Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.

Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.

Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.

Influencer marketing and partnerships:

Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.

Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.

Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.

Social media management: (Not mandatory but a good to have)

Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.

Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.

Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.

KPIs:

Reducing Customer Acquisition Costs

Revenue Growth

User Growth

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

Role Description

Responsible for developing web applications as per the product requirements with a pre-approved design across multiple platforms using programming tools for Web development and Mobile application development. Work collaboratively with ML scientists, engineers, product managers, and Business SMEs in seeking details on the requirements, writing up technical specifications, proposing the tools and methods for the solution, developing the application after necessary approvals, unit testing the solution, providing testing support, and troubleshooting support for testers, participating in deployment plan, deployment and post-deployment support. Application development will involve wrapping the deep learning algorithms to provide a smart and engaging user experience.

General Requirements

• Should be familiar and have a working knowledge of different databases like MySQL, MongoDB, web servers (e.g. Apache)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Fluent with multi-tier systems, client-server concepts.
• Experience in debugging application programs, troubleshooting techniques, root cause analysis of problems.
• Must possess the good understanding and proven techniques incorporating Data Security concepts in application development.
• Knowledge and experience with applications running on on-premises data centers and on Cloud services.
• Experience working in a Project Team and exposure to test-driven development, different project methodologies such as Agile.
• Very good communication skills with collaborative, positive, can-do, user-centered attitude in a team environment.
• Innovative thinking capabilities, ability to multitask, maintain attention to detail in pressure and time sensitive situations.
• Demonstrated ability to interpret requirements and deliver reliable, scalable, tested solutions.
• Fluent in English, reading, writing, speaking and listening.

Key Requirements

• BS / B. Tech / BE degree in Computer Science or equivalent.
• Minimum 3 years of experience in building on web technologies and frameworks (JavaScript / TypeScript / HTML / CSS / AngularJS / Electron / ReactJS) database (MySQL or MongoDB ) and backend Technologies (Python, NodeJS, Java etc)
• Experience developing desktop and mobile application

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Roles and Responsibilites:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.