3+ Retail management Jobs in Hyderabad | Retail management Job openings in Hyderabad

Job Role- Fashion Consultant

Experience- (0-2 years)

Job Timings-Rotational

Working Days-6 Days (Weekends are working and between Mon-Fri (one day leave)

1. Provide Style Advice:
2. Guide clients in choosing clothing and accessories that suit their body type, personal style, and
3. occasion, while staying current with fashion trends.
4. Curate and Coordinate Outfits:
5. Select and assemble outfits that reflect the client's preferences, brand image or seasonal trends.
6. Support Sales In retail or brand settings, help drive sales by offering personalized styling
7. services and ensuring that store visuals align with fashion trends and customer expectations.

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

• Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
• Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic computer knowledge and statistical analysis

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.