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Job Description for IBM MDM Developer:

Role: IBM MDM Developer

Location: Pune

Experience – 5-9 Years

Notice Period: Under 60 days

JD for IBM MDM developer: 

• Experience in customizing IBM MDM version 11.4 or above versions. 11.6/Advance Edition is preferred version.
• Experience with IBM MDM Customization includes Extension, Addition, Business proxies, SDP, Match-Merge Rules, Event Manager, Notification Framework - Exposure to MDM Information Domains (Party, Contract, Product, Location etc.)
• Good experience in Java with RSA/ RAD IDE, SOAP Web Services/rest web service, XML, XSD, WSDL.
• Good experience in SQL preferably with Oracle DB.
• Basic knowledge of Unix
• Should be able to work as Independent team member
• Good communication skills.
• Good to have knowledge on OpenShift, Mulesoft or Camel

We are looking for a professional in Quality Assurance to join our team.

In this role, you will be responsible for designing and implementing test plans to improve the usability of our products

The QA Tester works with the development team and other QAs to test software functionality, identify errors, and troubleshoot any issues with the software code.

Apply now for the role of QA (Software Tester) at Codebuddy, which is opening doors for skilled, energetic individuals looking to grow exponentially in their careers.

A successful QA (Software Tester) should be hard-working, have a strong working knowledge of software code and testing methodologies, and be a team player.

Responsibilities:

• Designing test plans, scenarios, scripts, and procedures.
• Executing tests on source code.
• Analyzing test results and reporting to the development team.
• Working with the development team to correct bugs and errors.
• Performing routine inspections and quality tests.
• Preparing and implementing quality assurance policies and procedures.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and safety regulations are observed.
• Addressing and discussing issues and proposed solutions with superiors.
• Documenting quality assurance activities and creating audit reports.
• Making recommendations for improvement.
• Creating training materials and operating manuals.

When You Need To Apply (Technical Competency) :

• A Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum 3 years experience in QA testing.
• Should have experience or knowledge in Automation testing
• Good working knowledge of test management software, programming languages, and QA methodologies.
• Familiarity with Agile frameworks and regression testing is a plus.
• Ability to document and troubleshoot errors
• Good teamwork and critical thinking skills.
• Excellent data collection and analysis skills.
• Strong attention to detail.

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

Must have,

- Fundamental of Python(Data types in python, scope of variable, asynchronous programming)
- Should be able to code in Python

- Basic Understanding of Database

- API designing

- Problem Solving skills

- Fundamentals of storage, caching

Good to have,

- AWS Knowledge,

- Python Framework(Django, Flask)

- Knowledge on Message Broker, Caching

- SQL and no-SQL database

Minimum of 4+ years of experience in Java development

• Experience delivering Services (REST, SOAP) and Web applications in Micro services architecture
• Experience developing and deploying Java solutions to cloud
• Experience in Spring Boot and components of Spring framework
• Experience in a JavaScript framework such as Angular or React
• Experience in TDD using Junit or similar frameworks

·       Experience in Design Patterns and service oriented architectural principles, Data structures and Algorithms.

·       Individual should be an active participant in the product design and code reviews for self and team and can competently review any aspect of their product or major sub-system.

·       Experience in SQL, Unix skills.

·       Good communication Skill

• Optimizing copy and landing pages for search engine optimization
• Performing ongoing keyword research including discovery and expansion of keyword opportunities
• Researching and implementing content recommendations for organic SEO success
• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns
• Track, report, and analyze website analytics and PPC initiatives and campaigns
• Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies.
• Optimize copy and landing pages for search engine marketing
• Perform ongoing keyword discovery, expansion and optimization
• Research and implement search engine optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
•  

Responsibilities

Work with dev teams and manage projects.

Plan with security and data protection as a foreword thought.

Build real-time and near real-time web applications with video/audio streaming.

Provide budgets and cost estimations for projects and server/service costs.

Design and develop client and server-side architectures.

Build front-end apps on React, Vue. You should be an expert at React.

Develop and manage database

Plan and write APIs

Test software to ensure responsive and efficiency

Write technical documentation

Requirement

5+ years experience

Front-end - React, Vue, Angular ( Expert in React and Angular)

Backend - Go-lang, Python, nodeJS, ( Must have working knowledge of atleast any of the two

programming languages)Framework: Django, Express JS

Misc - Linux, AWS, Deployment, Docker( Mandatory)

1. Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
2. Responding to sales and service enquiries from new and existing customers.
3. Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
4. Achieving sales targets on weekly and monthly basis

1. Ready to take initiative
2. Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
3. Can handle customer feedback and have patience while pitching for sale conversion

1. Any graduate / Post graduate with MBA in Marketing as specialization
2. Graduation Must.
3. Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.