Sales Research Analyst - MBA Sales & Marketing Freshers & Experience

Location: Bangalore

Experience: 3–5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Most AI products fail not because they lack capability, but because they don’t deliver repeatable outcomes at scale.

We are building a platform where AI agents don’t just respond — they execute workflows reliably across enterprises.

This role exists to ensure:

• We can deploy across multiple Tier-1 customers without breaking
• We can measure outcomes, not activity
• We become impossible to replace at renewal

What you’ll do

You will not manage a backlog.

You will own the product as a system that drives business outcomes.

1. Build the workflow execution platform (v2)

• Ship a platform that supports 3+ concurrent Tier-1 deployments without custom forks
• Eliminate one-off implementations — move toward configurable, reusable systems
• Ensure the product works across real enterprise environments, not ideal ones

2. Own outcome tracking and monetization layer

• Design instrumentation to track:
• Business outcomes (conversion, recovery, resolution)
• Not just interactions or usage
• Enable hybrid pricing models (Stage 2) across multiple accounts
• Ensure every deployment can prove ROI clearly

3. Convert customer reality into product roadmap

• Work directly with insurers like:
• SBI Life Insurance, HDFC Life, ICICI Prudential Life Insurance
• Translate:
• Feedback
• Failure modes
• Operational friction
• into clear product priorities
• Build features that make the platform 2x harder to rip out at renewal

4. Create new AI-native product segments

• Identify workflows that were not possible before AI
• Build entirely new categories of automation and execution
• Go beyond efficiency — enable new revenue or capability layers

5. Drive cost reduction and operational efficiency

• Reduce dependency on:
• Support teams
• Manual intervention
• Move toward self-serve, reliable execution
• Target: support dependency → near zero

6. Improve activation and time-to-value

• Reduce deployment/activation time to 7–21 days
• Work closely with deployment teams to remove friction
• Ensure customers see value within weeks, not months

7. Own customer experience of the product

• Ensure live customers:
• Are satisfied
• See consistent performance
• Track and improve:
• Reliability
• Latency
• Outcome success rates

What success looks like

• Platform supports multiple Tier-1 deployments without breaking
• Outcome tracking is clear, trusted, and monetizable
• Customers can prove ROI within weeks
• Product becomes deeply embedded and hard to replace
• Activation happens in ≤ 21 days
• Support dependency drops significantly

Who you are

• You have 3-5 years of product management experience
• You have built systems, not just features
• You are comfortable working in:
• Ambiguous environments
• Customer-facing contexts
• You think in:
• Outcomes
• Trade-offs
• Systems design

What will make you stand out

• Experience building enterprise SaaS or AI platforms
• Strong understanding of:
• Workflow systems
• Integrations
• Operational constraints
• Have worked closely with customers to shape product direction
• Have built products that are used daily in production environments

Why join

• You will define how AI actually works in enterprises
• Your work directly impacts:
• Revenue
• Retention
• Product defensibility
• You will build a platform that moves from demos → real execution

What this role is not

• Not a backlog manager
• Not a feature prioritizer in isolation
• Not disconnected from customers

What this role is

• A system builder
• A translator of customer reality into product truth
• A driver of outcome-based product thinking

One question to self-evaluate

Can you build a product that works across multiple enterprise customers without breaking — and proves its value every single day?

Key Responsibilities:

🔹 People Strategy & Culture

● Drive a high-performance, inclusive, and feedback-driven culture.

● Be a culture champion — align core values across leadership, teams, and processes.

● Design and lead internal communication and engagement strategies.

● Own and evolve the employee lifecycle experience (onboarding, engagement, retention, and exit).

🔹 HR Policies & Compliance

● Develop and implement HR policies, frameworks, and handbooks aligned with startup agility and

compliance.

● Ensure legal and ethical compliance across all HR practices and policies.

🔹 Performance Management

● Own the performance management cycle (KPI/KRA setting, quarterly reviews, feedback sessions).

● Build and implement systems to track individual and team performance.

● Introduce modern and startup-friendly approaches to appraisal and career progression.

🔹 Organizational Development & Change Management

● Lead org design, change management, and restructure initiatives during scaling or pivots.

● Support teams through transitions while preserving employee morale and clarity.

🔹 Leadership & Capability Building

● Partner with leadership on people strategy, succession planning, and team development.

● Design learning and development (L&D) initiatives focused on leadership, resilience, and growth.

● Coach mid and senior-level leaders on people and team dynamics.

Requirements

● 10+ years of experience in People & Culture/HR roles Female candidate is preferred, with at least 5+ years in startup or high-growth environments.

● Proven experience in building or revamping HR systems from scratch.

● Deep understanding of startup dynamics, team scaling, and people operations.

● Strong experience with culture design, performance systems (KPI/KRA), and leadership alignment.

● Demonstrated success in managing org-wide change management initiatives.

● Excellent communication, stakeholder management, and problem-solving skills.

● Bachelor's/Master’s degree in HR, Organizational Psychology, or related fields.

Optiblack is a product growth firm that works with product leaders to drive revenue from data. Optiblack has worked with 50+ firms and created an impact of $300M+ USD

Optiblack is looking to add a product analyst that works with their clients on client engagement.

Job Descriptions

0. Monitoring

 Look at data from various sources daily to understand insights

 Identify areas of improvement

 Create the dashboards as per requirements

 Build tracking plan

1. Data Analysis

 Gather and analyze data from various sources to extract actionable insights.

 Use statistical techniques and data visualization to interpret trends and patterns.

 Identify opportunities for product improvements based on data analysis.

2. Product Performance Evaluation

 Monitor key product metrics and performance indicators.

 Conduct regular evaluations to assess product performance against goals and benchmarks.

 Identify areas of improvement and recommend strategies for optimization.

3. Market Research

 Conduct market research to understand industry trends, customer needs, and competitive landscape.

 Analyze market data and customer feedback to identify market opportunities.

 Provide insights on target market segments and potential customer segments.

4. User Experience Enhancement

 Collaborate with UX UI designers to improve the user experience of the product.

 Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.

 Recommend enhancements and features to improve user experience.

5. Requirement Gathering

 Collaborate with stakeholders to gather and document product requirements.

 Conduct interviews, workshops, and surveys to understand user and business needs.

 Translate requirements into clear and actionable user stories or product specifications.

6. A/B Testing

 Plan, execute, and analyze A/B Tests to evaluate the impact of changes or new features.

 Use data from A/B tests to make data-driven decisions and optimize the product.

7. Reporting and Presentation

 Prepare reports and presentations to communicate insights, findings, and recommendations.

 Present data analysis and product performance evaluations to stakeholders and cross-functional teams.

 Clearly articulate complex concepts in a concise and understandable manner.

Skills Required for a Product Analyst

1. Technical Skills

 Data Analysis: Proficiency in using analytical tools and techniques to gather, analyze, and interpret data.

 Tools: Mixpanel or similar

 Market Research: Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.

 Product Management Tools: Familiarity with product management tools such as Jira, Trello, or Asana to manage product backlogs, roadmaps, and user stories.

 User Experience (UX) Design: Understanding of UX principles and the ability to work closely with designers to enhance the user experience of the product.

 A/B Testing: Experience in planning, executing, and analyzing A/B tests to measure the impact of product changes.

 SQL and Database Knowledge: Proficiency in SQL to extract and analyze data from databases.

2. Workplace Skills

 Communication: Strong verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.

 Problem-Solving: Ability to identify problems, gather relevant information, and propose practical solutions to improve product performance and user experience.

 Critical Thinking: Capacity to think analytically, assess situations, and make data-driven decisions.

 Stakeholder Management: Skill in managing relationships with stakeholders, understanding their needs, and balancing competing priorities.

 Teamwork and Collaboration: Ability to work collaboratively with cross-functional teams, including product managers, designers, developers, and marketers.

 Adaptability: Flexibility to navigate in a dynamic and fast-paced work environment, adjusting priorities as needed.

 Attention to Detail: Strong attention to detail to ensure accuracy and precision in data analysis, documentation, and requirement gathering.

About the Assistant Director’s responsibilities include:

1.       Crafting shooting schedules that incorporates with Team

2.       Formulating storyboards that represent salient occasions in each script

3.       Ensuring that all applicable filming crew and cast members arrive when needed

4.       Positioning, instructing and supporting extras on the set

5.       Motivating the filming crew ahead of each take

6.       Settling minor discipline-related concerns on the set

7.       Supporting and promoting the observance of existing safety protocols

Those who can apply:

1.       Education: should done the specialized course in Film making / Film Direction.

2.       Experience - Min 0 to 3 years’ experience in field of Video film making/ Documentaries/Ads Films / TVC.

3.       Well versed with Marathi & English languages (Additional Advantage for Marathi writing skills)

4.       Effective communication skills

5.       Able to do proper planning about project generalization with Team & client.

6.       Should be located within 5-10 Kms Range of Aundh, Pune.

7.       Should have relevant skills and interests

Perks: Certificate, Informal dress code, Job offer

Number of openings - 2

NOTE - This job is not for the feature films / serials. This job is purely based on Audio video advertising sector work. 

• Collaborate with different teams to implement standards.
• Lead performance improvement projects.
• Work closely and influence global teams for process improvements.
• Execute project milestones promptly & effectively communicate progress to stakeholders.

Technical skills:

• Strong SQL skills (RDBMS / SnowFlake).
• Able to program in multiple languages (SAS, JavaScript).
• Functional knowledge on Supply chain & Logistics.

Soft skills:

• Ability to translate business requirements into data solutions.
• Above average initiative.
• Adaptability to changing priorities.
• Strong customer focus and ability to work effectively with a wide variety of people.
• Has the ability to work independently as well as in a team.
• Eager to learn & improve, continuously hones their skills.
• Strong solution-oriented analytic skills and shows creativity in their problem-solving.
• Has great attention to detail without losing sight of the big picture.
• Has great communication skills – Is able to represent the architect team, address their needs & requirements in meetings with process partners (inside & outside of the greater team).
• Must be willing to work in different shifts to have enough overlap with global team.

Ésah Tea is a brand devoted to giving you the ultimate tea experience. We believe that joy and warmth can be shared in many forms but is best when shared with a cup of tea. Our tea is made with absolute care and honesty by the best growers in Assam who believe in only giving the best.

Our tea is the perfect harmony of aesthetics, flavor, complexity, and health. Our mission to give you the best tea experience as a result of the respect we have for the art and craft of tea making and its culture. Directly from the tea gardens of Assam, from the most authentic growers with finesse in the cultivation of tea, our mission is to give you the best experience. We care about our environment and believe in sustainable and ethical extraction and production. Our initiative to switch to plastic-free teabags is a result of adopting sustainability as an ethic.

Ésah Tea recently raised a Pre Series A round from a well-known VC and has some milestones that the company would like to achieve. As it is well known in the eCommerce industry, achieving higher milestones month after month, year after year is a standard. Hence, Ésah Tea is looking to build a core team that can take it towards the next stage of its eCommerce journey. So if you think that you are perfect to work in a Startup, Let's have a chat.

The Job

• Manage paid acquisition channels like Google Ads and Facebook Ads. Analyze the results and optimize individual campaigns.
• Be responsible for the ROI of dozens of campaigns you execute.
• Own, drive, and report on crucial marketing efficiency metrics such as CAC, LTV, and, ROAS
• Understand your target audience and customer behaviors. You create strategies and campaigns, understanding the entire user journey from account creation until purchase.
• Analyze creative data and make recommendations to the Creative designers
• Come up with a hypothesis and test it scientifically to consolidate learnings, thereby increasing the baseline of the team's quality.
• Document findings in a structured way to contribute to the company's global knowledge base

Collaborate with international peers in other geographical markets to keep the highest possible baseline quality in your campaigns.

The Ideal Candidate

• 2-4 years of paid marketing experience, preferably in consumer-facing products
• Fluent in English (Advanced writing and speaking English skills)
• Experience with creative experimentation
• Experience with fast-paced, high growth startups
• Strong analytical and problem-solving skills
• A natural strategist
• Makes fast business decisions that prove to be profitable

Nice to have

• SQL
• Understanding of ad platforms algorithms

Experience with programmatic media (DSP)

Note: Must Be willing to relocate to Guwahati, Assam

Position –  Product Designer

Location – Mumbai/Bangalore 

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

Roles & Responsibilities

* Reviewing and improving our current platforms

* Define visual elements, product elements, and overall design

* Individually contribute to projects along with the product manager, developers and stakeholders

* Interacting with the team for ideation and work critique

* Evaluate and set best UI practices and standards

* Creating functional as well as beautiful solutions to the most hideous of problems across all devices

* Intriguing us with new ideas, thoughts, or observations

• Intriguing us with new ideas, thoughts, or observations

Skills Required

* Full time-based in Mumbai/Bangalore, we like to work collaboratively

* 2 - 5 years of relevant design experience

* User obsessed with strong Visual skills

* Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth

Freedom to execute with an opportunity to build a new product

Qualification – Any Graduate

Years of Exp – 2 - 5