11+ Quick learner Jobs in Pune | Quick learner Job openings in Pune
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· Monitoring the entire customer service process.
· Resolving customer issues brought to your attention.
· Creating procedures and policies for effective customer service.
· Planning how to train customer support professionals.
· Standardizing the customer service delivery of an organization
· Tracking the work of every customer service representative in the team.
· Performing quality assurance surveys with customers.
· Conveying customers’ feedback to the team.
· Fixing appointments according to the convenience of clients and customers.
· Interacting with customers to determine whether they have a desirable and shareable experience.
· Helping every customer service professional improve.
· Possessing the knowledge and ability to improve customer service of the organization.
· Creating a pleasant work environment for customer service professionals.
Customer Service Executive Requirements
· A minimum of 0 to 1 year of experience as a customer service representative.
· Superior written and oral communication skills.
· Leadership skills to guide and improve a team.
· Data entry and basic computer skills.
· Knowledge about customer relationship management systems.
· Knowledge about the best mediation and conflict resolution tactics.
· Ability to empathize with customers.
· Utmost patience while dealing with angry and agitated customers.
· Ability to respect every customer.
· Fast and efficient problem-solving skills.
· Marathi ,Hindi & English(Basic) language
PythonJob Title : IBM Sterling Integrator Developer
Experience : 3 to 5 Years
Locations : Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, Pune
Employment Type : Full-Time
Job Description :
We are looking for a skilled IBM Sterling Integrator Developer with 3–5 years of experience to join our team across multiple locations.
The ideal candidate should have strong expertise in IBM Sterling and integration, along with scripting and database proficiency.
Key Responsibilities :
- Develop, configure, and maintain IBM Sterling Integrator solutions.
- Design and implement integration solutions using IBM Sterling.
- Collaborate with cross-functional teams to gather requirements and provide solutions.
- Work with custom languages and scripting to enhance and automate integration processes.
- Ensure optimal performance and security of integration systems.
Must-Have Skills :
- Hands-on experience with IBM Sterling Integrator and associated integration tools.
- Proficiency in at least one custom scripting language.
- Strong command over Shell scripting, Python, and SQL (mandatory).
- Good understanding of EDI standards and protocols is a plus.
Interview Process :
- 2 Rounds of Technical Interviews.
Additional Information :
- Open to candidates from Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, and Pune.
Docker
Kubernetes
Amazon Web Services (AWS)Role & Responsiblities
- DevOps Engineer will be working with implementation and management of DevOps tools and technologies.
- Create and support advanced pipelines using Gitlab.
- Create and support advanced container and serverless environments.
- Deploy Cloud infrastructure using Terraform and cloud formation templates.
- Implement deployments to OpenShift Container Platform, Amazon ECS and EKS
- Troubleshoot containerized builds and deployments
- Implement processes and automations for migrating between OpenShift, AKS and EKS
- Implement CI/CD automations.
Required Skillsets
- 3-5 years of cloud-based architecture software engineering experience.
- Deep understanding of Kubernetes and its architecture.
- Mastery of cloud security engineering tools, techniques, and procedures.
- Experience with AWS services such as Amazon S3, EKS, ECS, DynamoDB, AWS Lambda, API Gateway, etc.
- Experience with designing and supporting infrastructure via Infrastructure-as-Code in AWS, via CDK, CloudFormation Templates, Terraform or other toolset.
- Experienced with tools like Jenkins, Github, Puppet or other similar toolset.
- Experienced with monitoring functions like cloudwatch, newrelic, graphana, splunk, etc,
- Excellence in verbal and written communication, and in working collaboratively with a variety of colleagues and clients in a remote development environment.
- Proven track record in cloud computing systems and enterprise architecture and security
PythonAmazon Web Services (AWS)Ask any CIO about corporate data and they’ll happily share all the work they’ve done to make their databases secure and compliant. Ask them about other sensitive information, like contracts, financial documents, and source code, and you’ll probably get a much less confident response. Few organizations have any insight into business-critical information stored in unstructured data.
There was a time when that didn’t matter. Those days are gone. Data is now accessible, copious, and dispersed, and it includes an alarming amount of business-critical information. It’s a target for both cybercriminals and regulators but securing it is incredibly difficult. It’s the data challenge of our generation.
Existing approaches aren’t doing the job. Keyword searches produce a bewildering array of possibly relevant documents that may or may not be business critical. Asking users to categorize documents requires extensive training and constant vigilance to make sure users are doing their part. What’s needed is an autonomous solution that can find and assess risk so you can secure your unstructured data wherever it lives.
That’s our mission. Concentric’s semantic intelligence solution reveals the meaning in your structured and unstructured data so you can fight off data loss and meet compliance and privacy mandates.
Check out our core cultural values and behavioural tenets here: https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/" target="_blank">https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/
Title: Cloud DevOps Engineer
Role: Individual Contributor (4-8 yrs)
Requirements:
- Energetic self-starter, a fast learner, with a desire to work in a startup environment
- Experience working with Public Clouds like AWS
- Operating and Monitoring cloud infrastructure on AWS.
- Primary focus on building, implementing and managing operational support
- Design, Develop and Troubleshoot Automation scripts (Configuration/Infrastructure as code or others) for Managing Infrastructure.
- Expert at one of the scripting languages – Python, shell, etc
- Experience with Nginx/HAProxy, ELK Stack, Ansible, Terraform, Prometheus-Grafana stack, etc
- Handling load monitoring, capacity planning, and services monitoring.
- Proven experience With CICD Pipelines and Handling Database Upgrade Related Issues.
- Good Understanding and experience in working with Containerized environments like Kubernetes and Datastores like Cassandra, Elasticsearch, MongoDB, etc
DockerKubernetesPython
JenkinsKubernetesDocker- Public clouds, such as AWS, Azure, or Google Cloud Platform
- Automation technologies, such as Kubernetes or Jenkins
- Configuration management tools, such as Puppet or Chef
- Scripting languages, such as Python or Ruby
KubernetesDocker- Recommend a migration and consolidation strategy for DevOps tools
- Design and implement an Agile work management approach
- Make a quality strategy
- Design a secure development process
- Create a tool integration strategy
KubernetesDockerOne of our US based client is looking for a Devops professional who can handle Technical as well as Trainings for them in US.
If you are hired, you will be sent to US for the working from there. Training & Technical work ratio will be 70% & 30% respectively.
Company Will sponsor for US Visa.
If you are an Experienced Devops professional and also given professional trainings then feel free to connect with us for more.
Implement integrations requested by customers
Deploy updates and fixes
Provide Level 2 technical support
Build tools to reduce occurrences of errors and improve customer experience
Develop software to integrate with internal back-end systems
Perform root cause analysis for production errors
Investigate and resolve technical issues
Develop scripts to automate visualization
Design procedures for system troubleshooting and maintenance
Multiple Clouds [AWS/Azure/GCP] hands on experience
Good Experience on Docker implementation at scale.
Kubernets implementation and orchestration.
DockerKubernetes- GCP Cloud experience mandatory
- CICD - Azure DevOps
- IaC tools – Terraform
- Experience with IAM / Access Management within cloud
- Networking / Firewalls
- Kubernetes / Helm / Istio
Python- Hands on experience in following is a must: Unix, Python and Shell Scripting.
- Hands on experience in creating infrastructure on cloud platform AWS is a must.
- Must have experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory and Chef.
- Must be good at these DevOps tools:
Version Control Tools: Git, CVS
Build Tools: Maven and Gradle
CI Tools: Jenkins
- Hands-on experience with Analytics tools, ELK stack.
- Knowledge of Java will be an advantage.
- Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort.
- Ability to help debug and optimise code and automate routine tasks.
- Should be extremely good in communication
- Experience in dealing with difficult situations and making decisions with a sense of urgency.
- Experience in Agile and Jira will be an add on
Amazon Web Services (AWS)Mandatory Skills Sets
- Excellent problem-solving skills in technical challenges
- Deep knowledge of at least one cloud platform (AWS Preferred)
- Understanding of Latest cloud computing technologies
- Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
- Complete hands-on with ability to grasp evolving technologies and coding languages
- Excellent communication skills which would involve customer facing role
- Design thinking
- Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
- Experience working/building/contributing to proposals for architecture, estimations
Preferred Skills Sets
- Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
- Person must have performed Application Architect Role for 3+ years
- AWS platform specific experience a bonus.
- Enterprise application and database architecture a bonus.
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