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Job Description:

Production Assurance and Maintenance Activities

1. Production Assurance L2 and L3 activities (Incident reporting and management, Incident resolution and RCA, Real time communication, Assigning defect severity and triaging, On-call Support, UAT support and deployment)

2. Application Maintenance (Software maintenance, Disaster recovery Planning and support, Business Continuity planning and support, Application documentation, Release Management activities, Configuration management, Change Control documentation, Metrics reporting etc

Development Activities

1. Business Requirements (BRD Reviews, Impact analysis and high level estimation)

2. High Level Design

3. Low Level design

4. Build (development, Unit Testing, Code reviews and static performance reports)

5. User Acceptance Testing Support (Defect resolution etc)

6. Performance testing Support and issue resolution

7. Implementation and Control (Implementation support and Post implementation support)

8. Configuration Management

9. DOcumentation and Reporting

Job Summary

• Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
• Candidate should have experience in GitHub, knowledge of DevOps is a plus
• Experienced in designing and implementing web portals, experience with DNN is must
• Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
• Experience in Agile project management methodology
• Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
• The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow

Duties and Responsibilities

• Understand business requirements to apply logic to integrate functionalities
• Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
• Understand how FTP server is setup for the site
• Understand system/site technical requirements and suggest enhancements if applicable
• Designing, coding, unit Testing, and integration with Database
• Handle site deployment
• Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.

Qualifications

Education / Certification

• B.E. / B.Tech. /MSC in Computer Science or IT.
• MCAD/MCSD/MSITP/MCPD

Technical Expertise

• ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
• HTML, Javascript, Jquery, CSS, Bootstrap
• GitHub/DevOps, Azure
• Web API/ Web Services, Email Services

Skills and Abilities

• Be able to work with diverse global teams and in an individual contributor role as needed
• Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
• Strong task management skills including time management, and ability to manage multiple projects simultaneously
• Flexibility required to attend late evening meetings with global team members
• Attention to detail and delivering quality projects and knowledge assets

About ExtraaEdge : 

We are a venture-backed, product SaaS startup & have raised Pre-Series A round led by OnDeck Fund, Pentathlon Ventures, 9 Unicorns, IAN & prominent Unicorn founders & angels. 

 Recognized as one of the top 100 edtech companies in India and South Asia by HolonIQ, we are the most preferred admissions and marketing automation Education CRM. 

With a global presence, & 350+ customers across India, UAE & UK we help admission teams increase, manage & predict their admissions!

You can learn more about our award-winning Sales & Marketing Automation Software here: https://www.extraaedge.com

Job Title: Demand Generation- Inside Sales Specialist

Here’s what you will be doing at ExtraaEdge 

• You will be responsible for creating sales opportunities for the Field Sales Team.
• Generating BANT-qualified demos with prospects and ensuring a set target revenue is achieved consistently month on month.
• Connecting with the decision makers of edu-institutions, universities, private coaching, overseas consultancies etc & generating sales opportunities through outbound calls, emails & LinkedIn activity.
• Maintaining prospects pipeline. Updating and tracking metrics on CRM.

You have… 

• Excellent English- both written and verbal communication (Regional language fluency is an added advantage if applying for a specific region).
• Strong track record of performance in goal-oriented environments. 
• Enjoys working in a fast-paced start-up & growth environment.
• Target-driven & thrives under pressure. 
• We deeply value building the right culture at ExtraaEdge, and these are a few things that we look for in each hire – Strong ethical sales practices, the Ability to innovate and build rapidly, Coachability, Curiosity, Ownership, Hustle, and Humility. 

Work Location: 

Baner, Pune (Work from Office).

We will be considering only those applicants, who have submitted this form:

https://docs.google.com/forms/d/e/1FAIpQLSfJl2PdxoDP8TkiYL098a6a4U5_LchpIJncO0yMJAqqaR5PZg/viewform?usp=sf_link

• Act as a key point of contact to the Business Transformation Services, Business Analysis, and Functional Architecture and Solution Architecture groups throughout the implementation
• Interface with business stakeholders to determine key design/process decisions, and contribute to overall delivery plan.
• Deliver assigned tasks complete and on time as designated by the Programme Office to ensure smooth progress of the implementation.
• Contribute and take ownership for various project related tasks / planning activities as the programme evolves

• Knowledge and Practical experience of Project Management methodologies – ability to configure delivery work stream frameworks to progress timelines and delivery milestones
• Demonstrate ability in planning consulting/functional work & ownership of project outcomes

• Proven hands-on Software Development experience
• Proven working experience in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.

The  will be responsible for :

• Designing and development of Responsive Web Application
• Strong Knowledge of HTML5, CSS & Java Script
• Strong Understanding of concept of DOM (Document Object Model)
• Understanding of how browsers (Chrome, Mozilla) work behind the scene
•  Knowledge of React JS, CSS Flexbox (Preferred or Optional )

Community Management-

• Create a friendly environment to facilitate high member satisfaction
• Be thoughtful while interacting with members.
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space

Events Planning and Execution-

• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

Business Development-

• With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in COWERKZ.
• Maintain a positive relationship with key vendors and our landlord

Facilities and Space Management-

• Manage all centre operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec

Data accuracy-

• Ensuring member data is updated and is current in the cowork platform
• Ensuring lead data is updated in the CRM platform
• Ensuring Community Data is being updated in the events database

Experience and Requirements

• 2 years experience with increasing responsibility in either a sales or customer service role
• Experience in co -curricular activities a plus.
• Demonstrated project management skills
• Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. Ability to speak additional language is a plus.
• A high level ethics, empathy and dependability

Qualifications

• Bachelor's degree or equivalent

 Role:

• Understand complex business problems and implement product features that are secure, scalable, robust and easy to implement and maintain.
• Take full ownership of product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Take pride of ownership in features that are used by users of Top 100 Global enterprises.

 Required skills:

• C#/ASP.NET/Javascript/MVC guru with the ability to understand complex domain problems and churn out a PoC quickly.
• A great communicator of ideas and solutions and a lateral thinker when faced with complex performance or production issues.