11+ Product launch Jobs in Chennai | Product launch Job openings in Chennai

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Designation : Java developer

Experience : 6yrs

Must have skills

6 to 8 years

Java, JEE, Spring Boot, Microservices, REST

Good knowledge of data structures and algorithm concepts

Job Location – Chennai - Ekaduthangal  (Work From Office)

Job description

• Partner with Internal stakeholders across business units (i.e., sales, finance, Catalog, Customer Service) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with managerial, and executive teams
• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data.
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Develop meaningful and lasting relationships with Stakeholders for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Required Candidate profile

• Previous working experience as a Business Analyst for 2 to 9 year(s)
• Preferably Masters in Business Management, Information Technology, Financial Management or similar relevant filed
• Practical experience generating process documentation and reports
• Excellent organizational and time management skills
• Outstanding communication and presentation skills
• Critical thinker
• Creative problem solver
• Great analytical skills
• Working Knowledge of SQL (Queries & Stored Procedures) would be an added advantage.

Perks and Benefits 

Competitive salary Medical Benefits/accident Cover Flexi Office Working Hours Fast paced start up

• Experience 4 – 5 years
• Good in Backend Springboot
• write Rest API (Should be strong in this area)
• Good Analytical ability, Good coding practice, Knowledge of Spring Security (Desirable),
• UI Knowledge of Angular (Average knowledge should be enough)

Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

‍ Reach me on shankar at opscruise.com

We are looking for a Lead UI Engineer to design and build multiple channels for user interaction.

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• Design/Architect and develop core features of the UI/frontend.
• Design/Architect and develop policy framework to provide rich UI for various features of the solution.

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The ideal candidate must have the following qualifications.

• Must have 6+ years of experience in working in frontend technologies
• Must have at least 2-3 years. of experience with Angular2 or above versions.
• Must have at least 5+ years of experience with HTML/CSS/JavaScript/TypeScript.
• Experience with PrimeNG and Vega is a plus
• Strong background in developing UI for Monitoring and Management systems, dealing with topology, and different telemetry such as metrics, traces and logs
• Familiar with containerization solutions like Docker/Kubernetes etc.
• Familiar with serverless technologies like AWS Lambda.
• B.E/B.Tech/MS degree in Computer Science, or equivalent

Most importantly, you should be someone who is creative and passionate about building new and innovative products that solve tough real-world problems.

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Chennai, India

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We are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.

• 6+ years of experience doing B2B marketing and driving customer acquisition
• Understanding of online customer acquisition process is essential
• Exposure to social media, product launches, web analytics tools, search engine marketing
• Search Engine Marketing (SEM) and Search Engine Optimization (SEO)
• Excellent communication skills, both written and verbal
• Demonstrated ability to learn pretty much anything quickly
• Very high attention to detail
• A self-starter, capable of working independently

• A completely non-hierarchical working environment to grow exponentially
• Direct working relationship with the Founder & CEO
• Experience in interacting with top global brands.
• Casual office environment

We are looking for Senior Backend Engineers to design and build the systems that power our core business of lending and loan processing.  As a Senior Backend Engineer you will be expected to contribute significantly to your team. Your work is consistently of high quality. You solve complex problems, applying appropriate technologies, design patterns, and best practices. Your focus is on a major portion of existing or new team software. You work with your team to design and build software that is secure, correct, observable, and resilient. Your solutions are pragmatic. You identify the proper level of complexity for a task and advise your peers and manager on technical approach.

What you’ll do

• Design, implement, and maintain developer-friendly APIs and services

• Contribute to code and architecture reviews to keep our code quality high
• Debug and resolve production issues; take part in blameless postmortems
• Plan and execute smooth migrations to new technology as a way of managing technical debt
• Build tools and automation for our business and operations teams
• Make decisions on trade offs such as: Reuse versus introducing dependencies; Extensibility versus over-engineering; and Maintainability versus time to delivery (via short-term workarounds)
• Contribute to the improvement of your team’s code review standards, design discussions, team planning, and AARs.

You may shine in this role if you

• Have a track record of shipping software in a distributed systems environment

• Are enthusiastic about collaborating across departments to solve challenging problems
• Are pragmatic about the need to release less-than-perfect software and continuously iterate on it
• Can identify and articulate trade-offs in software and data design
• Can communicate both technical and business requirements fluently
• Are excited about both learning new things and teaching others

We speak mainly in javascript and golang, though we are open to engineers with different backgrounds and languages

1. To implement the manpower plan in coordination with the Site Head and Department Heads and do the placements and recruitment in line with the recruitment procedures, for all categories and ensure that the manpower strength is always maintained within the budged level.
2. To handle the administration of all human resources / personnel systems including performance appraisal systems in respect of all employees of the Site.
3. To prepare training plan in consultation with Operations Head and in coordination with all and Department Heads and ensure implementation.
4. To ensure that the training records including identified training needs of all employees are maintained and to assist in preparation of Training plan.
5. To maintain the Training Hall including the equipments / aids etc.,
6. To Co – ordinate and ensure that the evaluation / assessment of all trainees / Probationers of all category and to implement the recommendations.
7. To conduct the Annual Performance Appraisal exercise with a view to maintain and boost the morale of the employees.
8. To create a culture to induce personal as well as organization development.
9. To ensure that the requirements of health & safety measures for the Site are adhered to and complied with.
10. To ensure that the dossier/personnel data of all employees are maintained up-to date and provide the data as and when required.