Product Specialist

Roles & Responsibilities

• We are looking for someone who loves a challenge, is ambitious, super tenacious, and persistent. S/he is
• a self-starter, thrives in a dynamic, small start-up environment, has a knack for understanding customer
• needs, and loves to get sh*t done! If you check these boxes - we want to talk to you!

The opportunity:

• Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India
• Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis
• Be part of the early founding team and be directly responsible for driving the company's success

Key Role and Responsibilities:

• Work closely with the Founder/CEO and to define and build the Cashflo platform
• Identify customer problems, latent needs & devise product roadmap
• Communicate and evangelize product output through low-fidelity designs
• Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage
• Work with Marketing to bring new features to life on various communication touch points
• Collaborate with engineers and designers to arrive at the detailed solutions to problems Execute
• Own the roadmap for one or more parts of the product
• Work with engineering and design to plan launch scope
• Together with engineering and design, break-down scope into launch iterations
• Deliver product features as per timelines

Skills/ Qualities Required:

• Strong problem solving – Structured thinking, data-driven analysis and a strong ability to synthesize findings
• Strong communication (written & verbal) and interpersonal skills
• You should have worked at a startup or started your own company that shipped a product
• An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers
• At least 5 years of experience in a Product Management role
• Attention to detail - great products are all about the details
• Passion for getting the job done – A combination of grit, hustle and problem-solving skills todeliver results on time

Nice to haves:

• ● Prior exposure to Fintech landscape and understanding of trends in financial services

Company Overview:

We are a dynamic and rapidly growing organisation focused on revolutionizing the financial industry. Our innovative solutions combine cutting-edge technology with a customer-centric approach, providing individuals and businesses with streamlined financial services. As an Associate Product Manager, you will have the unique opportunity to contribute to our growth, shape our product strategy, and make a significant impact in a fast-paced and highly collaborative environment.

Role Overview:

As an Associate Product Manager, you will work closely with the product management team to drive the development and success of our fintech products. This role is ideal for individuals who thrive in a high-growth startup environment, where the learning curve is steep, and there is a high level of ownership and responsibility. You will have the chance to immerse yourself in various aspects of product management, from market research and analysis to product roadmap development and feature prioritization. You will collaborate with cross-functional teams, including engineering, design, marketing, and operations, to ensure the successful execution of our product vision.

Responsibilities:

• Define and prioritize product features and enhancements based on customer feedback, market insights, and business goals.
• Create a product roadmap, ensuring alignment with the company's strategic objectives.
• Work closely with the engineering and design teams to translate product requirements into actionable user stories and prototypes.
• Act as a product evangelist, internally and externally, by effectively communicating product vision, benefits, and updates to stakeholders, customers, and prospects.
• Embrace a high level of ownership and responsibility, taking initiative and contributing to the overall success of the company.

Qualifications:

• Bachelor's degree in engineering, or a related field.
• Previous experience in product management, preferably in the fintech industry or related technology-driven sectors.

Join our team and be part of a fast-growing fintech startup, where your contributions will directly impact the future of finance

OBJECTIVE :

- The Product Development team within PayMate works with business to establish the overall strategy and priorities for the products and platforms. Based on the business strategy and overall priorities, the Product Development team creates product plan, including high level business requirements, solution designs, benefits definition and aligns with overall go to market rollout plan.

- We are looking to hire Product Managers with Payments background and Supply Chain Finance experience. You will engage existing and potential customers directly, and decide the future of the product based upon a strong understanding of the customer requirements. You will also collaborate with technology, marketing, sales and support to solve for the best customer experience.

- The candidate should be willing to accept a dynamic and multi-faceted role requiring to work across several teams and even geographies, while working with the core management team on the best way forward to help achieve our collective goals.

KEY RESPONSIBILITIES :

- Build a scalable Payments Automation System

- Meet regularly with key customer facing teams to collect and analyse user feedback to shape new product ideas and user requirements.

- Implements usage tracking and analyse patterns to validate new feature requirement.

- Have strong solution skills in translating customer needs to product functionalities.

- Convert ideas to prototypes and demonstrate them to the key partners.

- Stay on top of the market and competition.

- Act like an owner for the success of your product.

- Will be responsible for the end to end product roadmap from features creation, prioritization, go live, onboarding process streamlining.

- Responsible for regular running of solutions and products - monitoring success through revenue

- Maintain communication among and between stakeholders - interacting with business managers to ideate the requirements , work with the technology teams to implement the solutions

- Collaborate and work with various internal departments and external vendors in the launch and implementation of the processing platform for specific clients in the specific markets and regions. This involves working with the technical teams for roadmap, feature and release management

- Definition of platform features include creating detailed user and process flows

- technical level designs and algorithms to satisfy the feature requirements

- Working with clients to define business requirements from the high level down to the detailed levels.

- Work with the technical development teams to review the solution and technical designs with an understanding of how the solution impacts the overall platform architecture

- Work with the technical testing teams to review the test cases and testing to ensure newly defined platform features are properly tested

- Some platform features require the development of new APIs for which field level designs are required.

- Collaborate and work closely with our external processing partners and vendors in the launch and implementation of the processing platform for all markets and regions.

- Work with our processing partners to ensure the card processor's platform has features that are needed for the specific markets in question and where there are gaps to draft up the solution in conjunction with our partners and have that delivered in a timely manner

- This role would require the person to work across geographies, time zones, cultures and competencies as well as internal teams who might not be very familiar with global payments & its intricacies

- Be willing to get your hands dirty - from writing feature stories, drawing swim lane diagrams to running sprint meetings, you will do it all

- You would be required to articulate & justify your vision & strategy behind you roadmap to domain experts & leaders again & again in a crowded & evolving payment stage

- Dealing with engineers & architects to design new flows, adapt systems to new market innovations while maintaining integrity & scalability of the platform is vital

PREVIOUS EXPERIENCE :

- 5-7 years of experience in product management with 3 or more years in Payments background

- Strong customer centricity

- Ability to think creative and solve problem

- Familiarity in agile development framework will be preferable.

- Prior experience at fast growing fintech / B2B startups will be preferable

- Highly adaptable and aware. Comfortable in an evolving and dynamic environment.

- Good networker: persuasive with excellent interpersonal skills.

- You are comfortable working hands-on in a fast-paced start-up environment

- Problem-solving and detail orientation come naturally to you.

- Worked with banking & payments partners

- An engineering degree (a management degree is a bonus, not mandatory)

- Formal product management training - good to have

- Knowledge of Product Management tools like Trello, JIRA, Figma, MS Projects, Postman, etc.

Dapps is a decentralized app store that makes it easy to adopt and find Web 3 applications. Dapps use protocol-level technology as their foundation to create a decentralized, open-source app store.

To us, a company’s culture is the team’s everyday actions and beliefs. We aspire to create a team of individuals who hold common values but are diverse in their worldviews.

• Work with multi-disciplinary teams: design, art, production, engineering, etc. from product conception and throughout production to shape and thoroughly document the product strategy, including feature sets, merchandising, purchasing drivers, pricing, tools, and other success factors.
• Measure the success of product features after release and optimize their performance through split testing and rapid, data-informed iteration.
• Ideally, you have previous technical experience with Decentralized products. You are driven by shipping financial services built on crypto assets and public blockchain infrastructure.
• Highly organized with the ability to manage projects and consistently meet deadlines.
• Ability to resolve business as well as technical issues and served as a liaison between business groups and technical developers.
• Flexibility to adapt to a changing environment, keeping current with new and updated processes and procedures

• 3+ years of relevant experience
• Conversant in the fundamentals of DeFi/Web3/Blockchain/Crypto
• Strong analytical skills and ability to strategize across multiple product areas and potential business opportunities
• Love for unicorns :)
•  

• We make sure you are growing professionally with quarterly goals and appraisals
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member of the family is a great please so we provide maternity and paternity leave

And much more...

• Building instranal dashboards to measure execution success of programs
• Identifying and build automated solutions for manual processes using data insights
• Supervising efficient working of all phases of product development.
• Administering the lifecycle of products from conceptualization to implementation, analyzing all business requirements and translating it into production
• Working closely with design, operations, engineering and testing teams in an agile environment to launch products with new features. 
• Determine the product requirements through user engagement, translate requirements to detailed, crisp business requirements and user stories that can be used to create product specifications and architecture. 
• To drive strategic projects aimed at improving the adoption of products/ services or their individual features 
• Driving operational efficiency by continually refining operational processes and influencing Product/engineering teams to enable automation and scale
• Providing directions to the team on technical, deployment procedures, operational process & communication areas.
• Analyzing reports and following up process and results, and monitoring meetings to identify and suggest product improvements and trends
• Managing different teams and complex business processes and working across internal and external stakeholders
• Suggest product enhancements to improve user experience
• Perform quality assurance controls on products
• Prioritize the implementation of new features and set specific timelines
• Create support and training documents for internal and external users

What problems will you be working on: 

• Work with community leaders to closely understand their behaviour
• Reimagine users flows for assisted behaviour of community leaders
• Gamify community leader journey to grow on CityMall platform
• Integrate workflows between WhatsApp, CL app and End Cx App

Desired skill sets :

• Engineering or MBA from Tier 1 colleges (IITs / IIM)
• 5+ years of experience in product in high growth startup
• Supreme problem solving ability
• Location - Gurgaon

• Product planning and execution throughout the lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. 
• Define the product strategy and roadmap, and own MRDs and PRDs with prioritized features
• Work with external third parties to assess partnerships opportunities
• Run beta and pilot programs with early-stage products and samples
• Be an expert with respect to the competition
• Create and articulate product development, improvement & further innovation (occasionally in front of investors or analysts), across internal and external client community
• Build, manage and retain team of high performing product managers
  
  

      Requirements:

• At least 10 years of experience, at least 5 years of product management experience in a tier-1 product firm in fields related to e-Commerce, hyperlocal services, content, financial services, etc.
• Great people skills paired with a high level of assertiveness and very good communication
• Strong analytical, strategic and coordinating skills
• Sound knowledge and understanding of the current trends in lending business and technology
• Engineering training with additional training in business administration is a big plus
• Experience in Fintech technologies is an added advantage