Product Sales - Training

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

• Technical Guidance: You will provide technical leadership to a team of excellent software engineers; this requires that you have the technical depth to make complex design decisions and the hands-on ability to lead by example.
• Execution and Delivery: You will be expected to instill and follow good software development practices and ensure timely delivery of high-quality products. You should be familiar with agile practices as well as be able to adapt these to the needs of the business, with a constant focus on product quality.
• Team management : You will be responsible for hiring and mentoring your team; helping individuals grow in their careers, having constant dialogue about their aspirations and sharing prompt, clear and actionable feedback about performance.

• Technical depth: You have the strong technical competence required to gain credibility. Ability to architect, design and code yourself. Technical experience in building and operating web-based applications. Deep understanding of all layers of the web-stack work (from the client interface to the database.) Knowledge of multiple technology stacks/languages/tools and their pros/cons.
• Execution ability: Focus on delivering products in a timely manner with high quality. Familiarity with multiple software development practices and tools, and the proven ability to adapt, champion and institute good practices and tools.
• You must have a degree in Computer Science or a related field. Strong understanding of object- oriented programming, concurrency and fundamentals of computer-science.
• Total of 9+ years’ experience building cutting edge products. Deep experience in building very large scale applications and 2 + years’ experience in team management.
• Strong problem solving skills, data structures and algorithms.

Responsibilities for NodeJS Dev

Integration of user-facing elements developed by front-end developers with server side logic.

Writing reusable, testable, and efficient code.

Design and implementation of low-latency, high-availability, and performant applications.

Implementation of security and data protection.

Integration of data storage solutions redis, mongodb.

Skill Requirement:

Strong proficiency with JavaScript or TypeScript.

Strong Knowledge of Node.js and frameworks available for it such as Express, StrongLoop.

Understanding the nature of asynchronous programming and its quirks and workarounds.

Good understanding of server-side templating languages.

Good understanding of server-side CSS preprocessors such as Stylus, Less.

Basic understanding of front-end technologies, such as HTML5, and CSS3.

Understanding accessibility and security compliance.

User authentication and authorization between multiple systems, servers, and environments.

Integration of multiple data sources and databases into one system.

Understanding fundamental design principles behind a scalable application.

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.

Creating database schemas that represent and support business processes.

Implementing automated testing platforms and unit tests.

Proficient understanding of code versioning tools, such as Git.

• Build and execute acquisition plans every month working with all stakeholder teams.
• Own the quality of customers and CAC.
• Own app install campaigns, CPI, uninstall rates etc.
• Strong understanding of Facebook, Google, Affiliate Marketing platforms and MMPs such as Appsflyer
• Expertise in optimisation techniques to scale up campaigns and deliver Low CPIs and CAC
• Strong knowledge of managing funnel events and customer journeys to deliver high ROI
• Own performance marketing channels. Improve RPCs, CPVs, CAC etc.
• Identify new channels for app installs, performance marketing and digital marketing.
• Manage the media planning activities end to end.
• Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities etc.
• Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives

Requirement:

• Experience in managing Google ads/Facebook ads for apps
• Expert level analytical skills
• Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
• Expert level knowledge of spreadsheet programs
• Understanding of playstore analytics and app ecosystem
• Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
• Great communication skills
• Knowledge of Basic SQL & Query will be an added advantage

Requirement:

• 3+ years of experience in managing Google ads/Facebook ads for apps
• Expert level analytical skills
• Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
• Expert level knowledge of spreadsheet programs
• Understanding of play store analytics and app ecosystem
• Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
• Great communication skills
• Knowledge of Basic SQL & Query will be an added advantage

Demand Generation and Marketing Executive - Job Description

Position Summary: 

The Demand Generation and Marketing Executive will be responsible for developing and executing comprehensive, integrated B2B demand generation campaigns including email marketing, direct mail, webinar, and lead nurture tactics that deliver a consistent pipeline of high-quality qualified sales leads. The ideal candidate will have experience leading B2B demand generation campaigns and proven results in successfully planning, executing, building programs and reports in HubSpot, WordPress, google ads, LinkedIn sales navigator and analyzing results. 

This position is based out of our Pune office, and there may be ample opportunity to travel within India as and when required.

About Us:  Aikon is a small B2B SaaS company that is looking to accelerate its growth and increase usage of its iEngage.ai platform. Our platform enables Small and Large enterprises to build enterprise intelligence from conversations and interactions that already flow through its various communication channels. We use cutting edge Artificial Intelligence, Machine Learning and other Machine intelligence tools to augment human capabilities within the enterprise.

Key Responsibilities:

1. Lead Management:
1. Manage, nurture and convert inbound leads into qualified sales opportunities.
2. Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities
3. Assess and analyze a prospects current process and requirements;
4. Provide engaging and articulate information about Aikon Labs’  value proposition to potential customers.
5. Maintain well organized, up-to-date and accurate sales information and activity reports in Hubspot CRM system.
2. Sales Management:
1. Learn to manage complex enterprise sales throughout the sales cycle;
2. Efficient management of the sales pipeline using our  processes;
3. Confidently participate in the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face meetings;
4. Represent Aikon at corporate events or sales meetings independently or with colleagues;
5. Meet personal targets and work towards Aikon Labs’ growth objectives, sales goals, and profitability;
3. Communication:
1. Demonstrate the ability to interact professionally with potential customers via phone, email, telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business relationship;
2. Provide accurate and timely information as required to project managers, the delivery team and senior management;
3. Proficient in the use of social media tools like LinkedIn, Twitter, SEO optimization, Google Analytics, Wordpress (basic), etc
4. Product Knowledge:
1. Develop a strong knowledge of Aikon Labs’ products and services in order to facilitate the sales process;
2. Understand and articulate how the benefits of Aikon’s products and services can meet customer’s needs in various business verticals;

Required Experience

1. 2 - 5 years’ proven experience in prospecting and lead generation some experience in sales management;
2. Experience of B-to-B sales, preferably in enterprise software solutions or in the cloud space or IT sector and has the ability to develop a good understanding of customer and market dynamics and requirements;
3. Proficient in managing the sales pipeline using CRM systems, preferably Salesforce CRM;
4. Experience of working collaboratively in a combined sales & marketing team.
5. Can evidence a track record of increasing sales revenue by hitting or exceeding personal targets.

Required Skills:

1. Has highly developed all-round interpersonal skills.
2. Excellent communication, presentation, networking and negotiation skills.
3. Customer service oriented with a positive, well-motivated attitude.
4. Conscientious, hard-working and driven to improve sales and activity performance beyond targets.
5. Competent IT skills with a working knowledge of Microsoft Office, GSuite programs and social networking tools. Experience of Hubspot, Canva, InVideo would be an added advantage, but not essential.
6. Work closely within a small sales & marketing team and develop cooperative working relationships with all company colleagues;
7. Good organisational and time management skills with the flexibility to reprioritise as necessary.
8. Must be highly proficient in all aspects of English language, especially speaking, listening and writing skills.
9. Must be passionate about the AI solutions for enterprises and B2B SaaS industry.

Competitive salary offered (dependent on skills and experience); and opportunity to earn generous rates of target based incentives;

We are SOCIAL.HR

          An early-stage HR-Tech (SaaS) company. We aspire to be the leading self-driven career platform with intelligence. We are putting together a strong founding team of Chief Technical Officer. The founders have about a decade of experience in Sales, Marketing, HR & mobile application development.

Who is?

A Co-Creator/Co-Founder/Chief Technology Officer will be our first technology go-to expert who can own product development, technology for the scratch and scale it along the journey. You are a tech hack who can [Alt+f9] layers of complex computing problems. You have built amazing products and enterprise systems in the past and looking for the next big challenge? 

Do you have it?

1. 6-12 years of experience in building a product from the ground up to scale
2. You are hands-on with codes, active portfolio, and contribution
3. You have built enterprise-level products
4. You have explored and played around building great team culture
5. You have the ability to attract and retain talent

We Look for?

1. In it for a long term
2. Thinking outside the box
3. Not afraid to challenge the conventional wisdom
4. Moving decisively towards business goals
5. Flexible managing work-life balance

Are you the right fit?

1. If you are a get my hands dirty kind of leader with deep experience in building and scaling large enterprise-grade product
2. The latest tech stacks are just walk in the park
3. You have Identified, compared, selected, and implemented technology solutions to meet current and future needs
4. You have built end to the end cloud platform on AWS and are aware of best practices followed
5. You are a flawless executor with an entrepreneurial spirit
6. You have a keen eye for maintaining exceptional coding practices
7. You have assembled and lead a team of highly motivated engineers
8. Prior experience in data science and deep learning is a plus but not mandatory

We offer