Senior Technical Writer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, effcient lead management, and streamlined operations within the organization. Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilize effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to

the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client relationships as a Business Coordinator Intern

Position Title : LLM - Lua Developer

Experience : 3+ Years

Opportunity : Full-time (40 hours/week) with a 5-hour PST overlap.

About the Role :

A NASDAQ-listed company is seeking a skilled Lua Developer to enhance AI-powered tools for the mobile coding ecosystem. The role involves developing next-gen coding assistants for various applications in a fast-paced environment.

Required Skills:

• 3+ Years of experience in Lua development.
• Strong knowledge of Lua and software development best practices.
• Experience with Git and version control systems.
• Problem-solving skills with attention to detail.
• Good communication and teamwork abilities.
• Experience using LLMs/AI for coding.

Nice to Have :

• Experience with game development, embedded systems, ML, or DevOps.
• Knowledge of C, C++.

Role Summary:

Front-end Developer who would contribute towards building a highly flexible and scalable front-end by bringing deep core technology expertise.

Job Description:

- Ensure proper offline access using service workers and PWA

- Develop components which are SEO friendly

- Have experience in server-side rendering

- Drive evolution of application performance

- Ensure project scalability by having good project architecture

Skill Requirements:

- Good experience in HTML5, CSS3, JS - React

- React native

- Angular - Redux exposure - Have handled service workers and PWA caching and updates - CSS pre-processors knowledge like sass - Knowledge of webpack, parcel, grunt etc.

-Knowledge of pre-processors like SASS/LESS, CSS-Modules.

- Architecting and automating the build process for production, using task runners or scripts (Gulp / Grunt)

-Have an eye for good UI/UX, Progressive Web Apps, Responsive Design

-Interested in writing code, actively experimenting along with learning new things.

Individual applying to the role should ideally have the following attributes

-Passionate about Frontend Development and continually follow the platform & innovations

-Strong and innovative approach to problem solving and finding solutions

-Interested in working on fast-paced

- Excellent communicator (written and verbal, formal and informal)

- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution

- Ability to multi-task under pressure and work independently with minimal supervision.

- Ability to prioritize when under pressure.

1. 6 months to 4 years hands on experience of PHP Laravel framework. 
2. Candidates from Gujarat can apply.

3. Candidates can also apply if willing to relocate.

4. 5 days working from office only.

Requirements:

• Energetic self-starter, with a desire to work in a startup environment.
• Proficient in advanced Java programming skills.
• Expert in Application development cloud/on premise end to end. Middle layer, DB layer.
• Nice to have understanding on MQ and DB
• Good hands on in Complex Event Processing systems.
• Solved scale and performance issues while dealing with huge sets of data. Pre compute or data aggregation frameworks to achieve good response time.
• Real world experience working with large datasets and NoSQL database technologies
• Experience of debugging applications running on Unix like systems (e.g. Ubuntu, CentOS)
• Experience developing RESTful APIs for complex data sets
• Knowledge of container based development & deployment (e.g. Dockers, rkt)
• Expertise in software security domain, a plus

• Responsible for Delivery and Operations in CRM area, particularly with expertise in Microsoft dynamics. This covers business and global functional leads interactions, requirements gathering and analysis through Development, Unit Testing, Implementation.
• Strong Techno functional knowledge in Microsoft dynamics area for driving the transformation activities.
• Strong end to end process knowledge in CRM area.
• Ability to drive PoC’s using Microsoft Dynamics and related tools.
• Ability to handle the maintenance activities.
• Very Proactive and taking initiatives in driving the newer emerging trends in CRM area which will add business value.  

• 4+ years of experience with hands on development experience.

Desired Candidate Profile

• Should have 5+ years of professional work experience designing outstanding Mobile App on iOS Platform
• Have worked on an outstanding iOS App before
• Proficient understanding of iOS Concepts
• Proficiency in Objective-C and/or Swift
• Excellent problem-solving skills
• Excellent interpersonal skills and the ability to build good working relationships.
• Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
• Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
• Should have min 65% in B.E./ B.Tech/ M.Tech

About Us 

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a  new digital-first learning experience to deliver tangible career impact to individuals at scale.  upGrad currently offers programs in Data Science, Machine Learning, Product Management,  Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build careers of tomorrow. 

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most  sought-after startups in India 

• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. 

• We were also covered by the Financial Times along with other disruptors in Ed-Tech • upGrad is the official education partner for the Government of India - Startup India program 

• Our program with IIIT B has been ranked #1 program in the country in the domain of  Artificial Intelligence and Machine Learning \

Role Summary 

This role will primarily be responsible for envisioning, defining, and owning the execution of upGrad's product design strategy. As the strategic design leader, team coach, and customer champion you'll galvanize people to solve complex problems, developing strategies, and ensuring product designers have the space to create products that deliver enduring value.  You will also lead change cross-functionally to drive better experiences and influence our company's product, operations, content, and data to unlock the unrealized wants of learners and coaches across new subjects and fields.

You’ll lead your team through the design process, help build a vision, and navigate ambiguity through partnering with research and enabling experimentation, all while mentoring, and growing a hardworking and capable design team.  

You’ll run design critiques, host collaboration & brainstorming sessions, drive design execution excellence, identify areas of process efficiency, and promote a high-output and fast-paced design practice.

Roles & Responsibilities

•  Work closely with your team and other designers in defining, designing, and iterating  on product features across web and mobile platforms 
• Get out of the Office and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products.
• Invest in design standards, documentation, and processes alongside your team members to further our design practice 
•  Shape product strategy and vision together with product managers and have a significant impact across all the product teams
• Bring consistency to all the platforms and products
• Drive and support cross-team initiatives that make the Design practice better at upGrad such as improving our hiring processes, expanding our community presence,  interviewing potential new team members
• Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code.
•  Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator. 

Skills Required::

•  7 years of Product Design experience with at least 2 years of experience leading  product design teams
• Consistent track record of leading highly collaborative cross-functional teams thought ambiguity and deliver the best products possible to our customers are an experienced mentor and coachable to give and receive honest, thoughtful,  and direct feedback that removes roadblocks encourages growth, and accelerates delivery
• Are intent on crafting psychologically optimistic spaces where your direct reports and your collaborators are confident in sharing their ideas, opinions, and reservations in order to get to the best customer-focused solution
• Experienced recruiting, hiring, and retaining multi-disciplinary design teams
• Ability to understand complex feature sets and their dependencies while being able  to deliver a design strategy that accounts for capabilities and limitations of the product 
•  Methodology rich, including standard approaches for design deliverables including  user journeys, research plans, mocks, prototypes, documentation, and quality checks 
•  Have the ability to communicate research findings and design decisions openly and  confidently, regardless of the audience  
• Have partnered with research teams or led research experiments to validate and  inform product thinking 
• Have a proven history of partnering with engineering in a continuous delivery environment

Job Description 

Business to Business (B2B) outbound telephone sales and email marketing  

**IMMEDIATE HIRING*** 

***Only apply if your English speaking skills are exceptional*** 

Primarily responsibility is to create awareness and interest in IT solutions among decision-makers in medium to large-sized companies located in Europe. Agents will also plan and arrange web conferences and on-site appointments for third-party sales staff. 

Job location: Remote / Work from home 

Benefits 

• Work from your own home office, regardless of location 

• Start immediately 
• Work as a freelancer 
• Attractive payment - fixed salary + bonus  
• Training: We recognize, encourage and support you in all areas of work! 
• You will learn from us what we define as the most important processes, findings and skills in connection with customer acquisition, sales and marketing! 

• Exciting tasks: Implementation of innovative strategies in telephone & e-mail communication 

Requirements, skills and prerequisites 

• Exceptional language skills - spoken and written English (mandatory) 

• Neutral English Accent without any mother tongue influence 
• Excellent communication skills 
• Ability to learn & willingness to learn (mandatory) 
• Autonomy 
• Motivation 

• Assertiveness 
• Reliability 
• Willing to work in European time zones - GMT + 1  
• Enjoying phone calls and computer work 
• IT affinity required, knowledge of business IT desirable 

• Willingness, desire and ability to work 100% from your own home office 
• Own a home-office setup: your own VOIP-capable laptop or PC, high-performance, stable Internet connection 
• Interest in long-term employment 

Please note: This is a full-time position and the candidate is expected to be available for work on all working days with the exception of leaves and holidays.  

About Arcworth Strategy LLP (https://www.arcworth.com): 

Arcworth Strategy offers a range of business services to fit a broad category of businesses based in India and abroad. From small and medium businesses to multinational companies, we help our clients grow while increasing competitiveness and reducing costs. We are based in Bengaluru and our main areas of operation are strategy, business consulting and market research.  

Start your application process here - https://www.arcworth.com/telesales">https://www.arcworth.com/telesales