Senior Technical Writer

Skills We Require:- Dev Ops, AWS Admin, terraform, Infrastructure as a Code

SUMMARY:-

• Implement integrations requested by customers
• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Have good hands on experience on Dev Ops, AWS Admin, terraform, Infrastructure as a Code

Have knowledge on EC2, Lambda, S3, ELB, VPC, IAM, Cloud Watch, Centos, Server Hardening

Ability to understand business requirements and translate them into technical requirements

About the Role 

As a result of our rapid growth, we are looking for a Java Backend Engineer to join our existing Cloud Engineering team and take the lead in the design and development of several key initiatives of our existing Miko3 product line as well as our new product development initiatives. 

Responsibilities 

•  Designing, developing and maintaining core system features, services and engines
• Collaborating with a cross functional team of the backend, Mobile application, AI, signal processing, robotics Engineers, Design, Content, and Linguistic Team to realize the requirements of a conversational social robotics platform which includes investigate design approaches, prototype new technology, and evaluate technical feasibility
• Ensure the developed backend infrastructure is optimized for scale and responsiveness 
• Ensure best practices in design, development, security, monitoring, logging, and DevOps adhere to the execution of the project. 
• Introducing new ideas, products, features by keeping track of the latest developments and industry trends 
• Operating in an Agile/Scrum environment to deliver high quality software against aggressive schedules

Requirements 

• Proficiency in distributed application development lifecycle (concepts of authentication/authorization, security, session management, load balancing, API gateway), programming techniques and tools (application of tested, proven development paradigms)  
• Proficiency in working on Linux based Operating system. 
• Proficiency in at least one server-side programming language like Java. Additional languages like Python and PHP are a plus 
• Proficiency in at least one server-side framework like Servlets, Spring, java spark (Java). 
• Proficient in using ORM/Data access frameworks like Hibernate,JPA with spring or other server-side frameworks. 
• Proficiency in at least one data serialization framework: Apache Thrift, Google ProtoBuffs, Apache Avro,Google Json,JackSon etc. 
• Proficiency in at least one of inter process communication frameworks WebSocket's, RPC, message queues, custom HTTP libraries/frameworks ( kryonet, RxJava ), etc.  
• Proficiency in multithreaded programming and Concurrency concepts (Threads, Thread Pools, Futures, asynchronous programming). 
• Experience defining system architectures and exploring technical feasibility tradeoffs (architecture, design patterns, reliability and scaling)
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good understanding of networking and communication protocols, and proficiency in identification CPU, memory & I/O bottlenecks, solve read & write-heavy workloads. 
• Proficiency is concepts of monolithic and microservice architectural paradigms. 
• Proficiency in working on at least one of cloud hosting platforms like Amazon AWS, Google Cloud, Azure etc.   
• Proficiency in at least one of database SQL, NO-SQL, Graph databases like MySQL, MongoDB, Orientdb 
• Proficiency in at least one of testing frameworks or tools JMeter, Locusts, Taurus 
• Proficiency in at least one RPC communication framework: Apache Thrift, GRPC is an added plus 
• Proficiency in asynchronous libraries (RxJava), frameworks (Akka),Play,Vertx is an added plus 
• Proficiency in functional programming ( Scala ) languages is an added plus 
• Proficiency in working with NoSQL/graph databases is an added plus 
• Proficient understanding of code versioning tools, such as Git is an added plus 
• Working Knowledge of tools for server, application metrics logging and monitoring and is a plus Monit, ELK, graylog is an added plus 
• Working Knowledge of DevOps containerization utilities like Ansible, Salt, Puppet is an added plus 
• Working Knowledge of DevOps containerization technologies like Docker, LXD is an added plus  
• Working Knowledge of container orchestration platform like Kubernetes is an added plus 

SEO Team Lead Job Description

• Perform keyword research
• Develop keyword plans through conducting keyword research on a regular basis to generate content ideas and optimise existing content
• Plan and oversee the entire website architecture, restructuring page hierarchy where necessary
• Optimise web pages such as the homepage, landing pages, blog posts, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings
• Conduct regular technical SEO audits and work with the web development team to fix technical website issues (e.g. slow page load speeds, page crawl errors, and duplicate content) that may negatively impact organic search rankings
• Conduct full-scale SEO audit (technical, on-page, and off-page) on both mobile and desktop website versions to provide recommendations for improvement in key areas such as keyword optimization on meta tags and images, content quality, and link building
• Implement local and international SEO techniques across local (Google My Business listings) and international websites
• Measure key SEO metrics such as organic traffic, ranking positions, domain authority and provide recommendations for improvement
• Perform competitive analysis to benchmark current SEO performance against competitors and devise strategies to surpass competitors
• Keep up to date with the latest SEO trends, search algorithm updates, and new SEO tools and best practices
• At least 1 years of experience as SEO team lead or similar role
• Digital Marketing Agencies experience would be preferred 

Why should you join us:

• · Fixed working timings- 5 days working
• · Attractive Incentives
• · Young & Vibrant work culture

• Job Location: Block A-128, Sector-63, Noida
• Salary Package: Depends on skills
• Working Days: Monday to Friday

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We are looking for an Automation Test Engineer with a natural flair for solving complex problems and making life easier for others. You'd be a part of our dynamic QA team responsible for maintaining and enhancing the quality of our products.

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements
• Working closely with the product team in understanding the requirements and user workflow
• Writing highly efficient manual test cases and performing functional, ad-hoc and regression testing
• Designing, developing and executing automation test scripts
• Raising defects/bugs and tracking them till closure

Requirements:

• Bachelor's degree in engineering/IT/computer science or related field
• 2-4 years of relevant work experience in software testing
• Professional automation QA experience, using Selenium Webdriver with Python and/or Java 
• Experience in using a defect tracking system to report, track and resolve defects
• Good understanding of the Agile software development methodology (Kanban or Scrum) 
• Passion for software quality assurance, problem detection and analysis
• Experience working in SaaS based product company (optional)
• Worked for a bootstrapped high-growth startup (optional)

Job Requirements

• Minimum of 6 months – 2 years experience in Search Engine Optimization (SEO)
• Proficiency in MS Excel, PowerPoint, and Word 
• Experience working in an SEO agency would be an added advantage
• Experience with website analysis using a variety of analytics tools including Google Analytics, SEO Majestic as well as internal reporting tool
• Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc) 
• Desired: Knowledge of HTML/CSS and website administrations
• Should possess excellent communication skills
  
  

Job Descriptions

• Perform keyword research in coordination with business objectives to optimize existing content and uncover new opportunities
• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
• Provide recommendations and execute strategies for content development in coordination with SEO goals – general and keyword specific 
• Administer search engine programs (XML sitemaps and webmaster tools) for purposes of diagnostic reporting
• Help to create and support marketing content to socialize and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
• Implement link-building campaigns in coordination with SEO goals
• Assist in the development and execution of communication/content strategies via social communities in coordination with SEO goals
• Keep pace with SEO, search engine, social media and internet marketing industry trends and developments
• Operationally strong with regular content updates, blogging, website analysis, and more.
• Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance with the goals
• Monitor and evaluate search results and search performance across the major search channels 
• Communication to team and management on project development, timelines, and results
• Work closely with the other team members to meet the goals

• Knowledge of Adobe Aftereffects is Mandatory
• Create Video Content for User Acquisition and User Engagement. Marketing Videos, Educational Videos and Training Videos.
• An expert at telling a story through visual design, editing raw video footage, and adding effects/elements to enhance motion graphics
• Ability to fully understand the marketing team's needs and specifications
• Create and follow an editorial calendar and collaborate with other members of the marketing team to ensure timely delivery of the videos
• Ensure strict adherence to the style guides, tone, and voice of the company

Digital and Technology Architecture

• Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
• Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
• Plans tasks and estimates for the required research and volume of activities to complete work
• Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
• Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
• Drive the team to ensure appropriate documentation is developed in support of value realization
• Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

• Ownership of overall Enterprise Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
• Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

• Ownership of overall Data Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
• Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use