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Review Criteria:
Mandatory:
- Strong Associate Manager – Customer Success, Account management Profile
- Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
- Must have experience managing clients in the outside India market (Preferrably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
- Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
- 2-5 years of experience inthe internet/technologyindustry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
Perks, Benefits and Work Culture:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
ROLES AND RESPONSIBILITIES:
You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.
KEY RESPONSIBILITIES:
- Prepare for the sales calls including conducting research and building sales decks
- Leading the prospective client calls, sending pitches, and closing new deals.
- Presenting company's products as a solution to the prospective client’s business challenge/needs
- Manage the full sales cycle from prospecting to closing for new customers
- Should be flexible working in shifts or in different time zones
- Excellent communication and interpersonal skills.
- Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
- Liaise and partner with other internal departments to manage complex sales opportunities
IDEAL CANDIDATE:
- Graduate/Postgraduate or equivalent
- 8-10 years of SaaS sales experience required
- Ability to hunt new business and manage a pipeline
- Great team player
- Strong analytical, communication, and writing skills
- Entrepreneurial spirit highly encouraged
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
- Great listening skills and a desire to learn proper consultative selling techniques
- High-energy and positive attitude
- Attention to detail and the ability to multitask while maintaining a high quality of work
- Confidence to overcome objections and convert interest into qualified
PERKS, BENEFITS AND WORK CULTURE:
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
Required Skills and Qualifications :
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Data Modeler or in a similar role at a asset manager or financial firm.
- Strong Understanding of various business concepts related to buy side financial firms. Understanding of Private Markets (Private Credit, Private Equity, Real Estate, Alternatives) is required.
- Strong understanding of database design principles and data modeling techniques (e.g., ER modeling, dimensional modeling).
- Knowledge of SQL and experience with relational databases (e.g., Oracle, SQL Server, MySQL).
- Familiarity with NoSQL databases is a plus.
- Excellent analytical and problem-solving skills.
- Strong communication skills and the ability to work collaboratively.
Preferred Qualifications:
- Experience in data warehousing and business intelligence.
- Knowledge of data governance practices.
- Certification in data modeling or related fields.
Key Responsibilities :
- Design and develop conceptual, logical, and physical data models based on business requirements.
- Collaborate with stakeholders in finance, operations, risk, legal, compliance and front offices to gather and analyze data requirements.
- Ensure data models adhere to best practices for data integrity, performance, and security.
- Create and maintain documentation for data models, including data dictionaries and metadata.
- Conduct data profiling and analysis to identify data quality issues.
- Conduct detailed meetings and discussions with business to translate broad business functionality requirements into data concepts, data models and data products.
Job Description: Oracle BI Publisher Developer
Position Type
• Work Type: Full-time
• Employment Type: Contract
Experience Required
• Minimum 1 year of hands-on experience in:
o Oracle Database: SQL development, performance tuning, data modelling
o Oracle BI Publisher: Report design, template customization, data source integration
Technical Skills
• Mandatory:
o Oracle SQL & PL/SQL
o BI Publisher report development and deployment
o XML and XSLT for template customization
• Preferred:
o Experience with Oracle E-Business Suite or Fusion Applications
o Familiarity with data visualization principles
o Basic understanding of performance metrics and report optimization
Responsibilities
• Design, develop, and maintain BI Publisher reports based on business requirements
• Write and optimize SQL queries for data extraction and transformation
• Collaborate with stakeholders to ensure report accuracy and usability
• Troubleshoot and resolve issues related to data and report performance
• Document technical specifications and maintain version control
Oracle OAS Developer
Senior OAS/OAC (Oracle analytics) designer and developer having 3+ years of experience. Worked on new Oracle Analytics platform. Used latest features, custom plug ins and design new one using Java. Has good understanding about the various graphs data points and usage for appropriate financial data display. Worked on performance tuning and build complex data security requirements.
Qualifications
Bachelor university degree in Engineering/Computer Science.
Additional information
Have knowledge of Financial and HR dashboard
About Sportz Interactive
Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
Designation: Senior Associate
Office Location: Goregaon East, Mumbai
Position description:
3+ years of experience in database development.
Primary Responsibilities:
- Understand requirements from front end applications developers
- Write advanced queries, stored procedures, cursors, functions & triggers
- Conduct code reviews
- Work with high-traffic application servers
- Complete understanding of various DB like Postgresql, Mongo DB, MySQL
- Ability to identify root cause and mitigate issues
- Ability to lead a team of DB developers
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented, Strong communication skills.
Functional: Oracle SQL, PostgreSQL Development - TSQL, Advance Queries, Query Optimization, Stored Procedures, Triggers & Cursors, Database Design, Indexes, Joins, ETL tools like SSAS, SSIS, High Data Volume Processing, DB Backup/Recovery.
Roles and Responsibilities:
- Installation, configuration and upgrading of Oracle server software and related products.
- Establish and maintain sound backup and recovery policies and procedures.
- Take care of the Database design and implementation, including Patch Management and Version Control. Implement and maintain database security (create and maintain users and roles, assign privileges).
- Perform database/application tuning and performance monitoring.
- Setup and maintain documentation and standards.
- Plan growth and changes (capacity planning).
- Work as part of a team and provide 24x7 support when required.
- Perform general technical troubleshooting and give consultation to development teams.
- Interface with Oracle Corporation for technical support.
- Analyse potential impact of problem resolution and take corrective measures when needed.
- Root Cause Analysis.
Education, Skills and Experience required:
- Engineering or Technical Degrees (BE/ B.Tech/ ME/ M.Tech/ M.Sc / MCA)
- Minimum 4 years of relevant industry experience.
- Must have experience on multiple Hardware and Software Environments and be comfortable with complex heterogeneous systems environments.
- Must be an Oracle Certified Professional DBA (11g or above) with hands-on experience of RAC, RMAN.
- Good understanding of the Oracle database, related utilities and tools and underlying operating system.
- Excellent knowledge of the physical database design and all Oracle backup and recovery scenarios.
- Developing, managing and testing back-up and recovery plans. Data archival and space management.
- Ability to perform both Oracle and operating system performance tuning and monitoring.
- Good knowledge of Oracle security management and Oracle data integrity.
- Experience in code/data migration, database change management and data management through the various stages of the development life cycle.
- Sound knowledge of both database and system performance tuning and implemented application systems.
- Should have the ability to handle multiple projects and deadlines.
- Male candidates preferred as the role requires working in shifts.




