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Company Description
FancyPants is a unique lifestyle boutique that aims to make it simple and affordable for women to explore fashion trends. We stock the most coveted products across a wide range of categories to ensure our clients feel confident and stylish. We are an ALL GIRLS TEAM.
Role Description
This is a full-time on-site role located in Mumbai for a Logistics & Returns Analyst.
Qualifications
- Analytical skills and attention to detail
- Experience in creating key performance indicators
- Customer service skills
- Excellent written and verbal communication skills
- Bachelor's degree in Logistics, Supply Chain Management, or a related field
- Experience working in a fashion retail environment is a plus
Job Description:
- Non Delivery Reports, Return To Origin coordination and analysis
- Returns
- Legal & Trademark Coordination
- Third Party E-Commerce Coordination
- Import Logistics Coordination
- Variety of Minor Responsibility regarding the Website
Industry
- Apparel & Fashion
Employment Type
Full-time
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- Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
- Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
- Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
- Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
- Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
- Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs
- Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.
• Responsible for end-to-end selection process – sourcing, screening, interview coordination, background verification etc. in accordance with TCM recruitment strategy
• Understand company, competitors, market place
• Map requirement, role criteria, define position description, skill specification • Locate, identify and track potential candidates through the use of Job-Boards, social media, user groups/associations, candidate referrals, networking, etc
• Create detailed candidate profile summaries for each candidate presented
• Candidate Experience – ensure that all candidates are well informed on all aspects of the position proposed and are prepared adequately before every interview Hand hold candidates through offer, on boarding and settling in period at the client Organisation
• Build network of candidates and develop creative, cost-effective sourcing strategies to accommodate for current and future client demands
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Designing and executing the learning calendar
- Working with external vendors for learning and engagement activities
- Identifying appropriate facilitators for various interventions
- Building strong connects with internal stakeholders for enhanced buy-in on programs
- Co-creating relevant content with internal teams
- Collating relevant feedback from various trainings
- Independently managing and coordinating for learning events/boot camps
Desired Candidate Profile
What you need to have:- Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
- Strong interpersonal, communication (written and verbal) and problem-solving skills
- Excellent stakeholder management
- Ability to work as an integral member of a diverse team
- Strong organization skills
- Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
- Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint
- Maintaining and updating databases in Excel, Mailchimp and other platforms
- Executing marketing campaigns on Mailchimp and other email marketing platforms
- Montoring calendars and booking in meetings and calls for the management team
- Competitor research, analysis and reporting
- Liaising and co-ordinating with suppliers including design agencies, hotels, publications and others
- Ad hoc support to team including assisting with events and promotional activity