4+ Office management Jobs in India

Job Title: Assistant Coordinator & CRM Executive

Location: Faridabad

Department: Operations / Customer Relations

Reports To: Director/MD

Job Overview:

We are seeking a dynamic and detail-oriented Assistant Coordinator & CRM Executive to join our team. The ideal candidate will be responsible for supporting day-to-day operational activities, ensuring smooth internal coordination, and managing customer interactions through our CRM system. This role requires strong communication skills, multitasking abilities, and a customer-first mindset.

Key Responsibilities:

Assistant Coordination:

Assist in organizing and coordinating daily operations, meetings, and schedules.

Liaise with different departments to ensure smooth workflow and timely task completion.

Prepare reports, presentations, and other documentation as required.

Follow up on project timelines, task completion, and departmental coordination.

Maintain proper filing, documentation, and tracking of internal communications.

Manage and maintain the company’s CRM database with up-to-date client information.

Handle incoming customer queries, issues, and feedback via calls, emails, and CRM tools.

Track customer interactions and ensure timely follow-up and resolution.

Generate CRM reports and assist in analyzing customer trends and insights.

Support marketing and sales campaigns through CRM-based communications.

Ensure data accuracy and assist in CRM automation processes.

Key Skills Required:

Strong written and verbal communication skills (English & Hindi preferred).

Hands-on experience with CRM platforms (e.g., Zoho, Salesforce, HubSpot) preferred.

Proficient in MS Office (Word, Excel, PowerPoint).

Excellent organizational and coordination skills.

Ability to multitask and prioritize effectively.

Attention to detail and a proactive problem-solving approach.

Educational Qualification:

Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience:

1–3 years of experience in a similar role (Assistant, Coordinator, CRM Executive, or Admin Support).

Work Environment:

6-day working

Office-based role with coordination across departments and client-facing responsibilities.

Job Title: Receptionist

Job Summary:

We are looking for a friendly and organized Receptionist to join our team. The ideal candidate will greet visitors, manage incoming calls, schedule appointments, and provide general administrative support.

Key Responsibilities:

- Greet and direct visitors

- Answer and direct phone calls

- Manage front desk activities and maintain a tidy reception area

- Schedule appointments and manage calendars

- Handle incoming/outgoing mail and deliveries

- Provide general administrative support

Job Requirements:

- Fluent in English and Kannada

- High school diploma or equivalent

- Excellent communication skills

- Proficiency in Microsoft Office Suite

- Strong organizational and multitasking abilities

Working Conditions:

- Environment: Office setting

- Schedule: Full-time position with standard office hours from 10am to 7pm. Occasional overtime may be required.

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

• Maintaining and updating databases in Excel, Mailchimp and other platforms 
• Executing marketing campaigns on Mailchimp and other email marketing platforms
• Montoring calendars and booking in meetings and calls for the management team 
• Competitor research, analysis and reporting
• Liaising and co-ordinating with suppliers including design agencies, hotels, publications and others
• Ad hoc support to team including assisting with events and promotional activity