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• Responsible for performing daily operational tasks and maintaining availability at the customer site(s). Provisions solutions based on standardized procedures as outlined by Dell Technology best practice documentation. • Excellent troubleshooting skills with proven track record of successful incident management • Participates in the design and operational execution of the customer's disaster recovery process as required. Performs necessary storage infrastructure maintenance and necessary data migration, as required. • Replication sessions- Troubleshooting if any error encountered on the replication sessions. Establishing replication sessions for new sites. • Seeks advice or assistance from management and/or Technical Support as required during difficult customer situations. Works in conjunction with EMC colleagues to ensure effective resolution of technical issues encountered during implementations • Mentor junior staff • Good understanding of the Operating systems (Windows and Linux)
Essential Requirements:
• Specialist skills/ knowledge of VMAX, Powermax, VNXBlock, Unity, Isilon VPLEX and SAN Switches along with support knowledge of SRM along with CISCO, Brocade • Proficiency in hardware, software and/or operating systems environments. • Provide on call support. • Expert certification in relevant technology /product • Presentation and negotiating skills. • Organizational skills.
Experience:
• 5+ years of relevant experience
Key Factors:
- Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
- Strong understanding of the admission processes and challenges faced by educational institutions.
- Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
- The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
- Ability to build and nurture long-term relationships with customers.
- Strong negotiation and closing skills, with attention to detail in contract and agreement management.
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Willingness to travel within the assigned territory as required.
- Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.
Responsibilities
- Design and implement advanced solutions utilizing Large Language Models (LLMs).
- Demonstrate self-driven initiative by taking ownership and creating end-to-end solutions.
- Conduct research and stay informed about the latest developments in generative AI and LLMs.
- Develop and maintain code libraries, tools, and frameworks to support generative AI development.
- Participate in code reviews and contribute to maintaining high code quality standards.
- Engage in the entire software development lifecycle, from design and testing to deployment and maintenance.
- Collaborate closely with cross-functional teams to align messaging, contribute to roadmaps, and integrate software into different repositories for core system compatibility.
- Possess strong analytical and problem-solving skills.
- Demonstrate excellent communication skills and the ability to work effectively in a team environment.
Primary Skills
- Generative AI: Proficiency with SaaS LLMs, including Lang chain, llama index, vector databases, Prompt engineering (COT, TOT, ReAct, agents). Experience with Azure OpenAI, Google Vertex AI, AWS Bedrock for text/audio/image/video modalities.
- Experience in Agentic AI tools such as: LangGraph, Langchain, Autogen, Smolagents, Agentic RAG, Crew Al, ADK (Agent Development Kit), Agents, Gen Al Conversational Chatbot, MCP (model context protocol), ACP (Agent communication protocol), AZA (Agent-to-Agent), etc.
- Familiarity with Open-source LLMs, including tools like TensorFlow/Pytorch and Huggingface. Techniques such as quantization, LLM finetuning using PEFT, RLHF, data annotation workflow, and GPU utilization.
- Cloud: Hands-on experience with cloud platforms such as Azure, AWS, and GCP. Cloud certification is preferred.
- Application Development: Proficiency in Python, Docker, FastAPI/Django/Flask, and Git.
- Natural Language Processing (NLP): Hands-on experience in use case classification, topic modeling, Q&A and chatbots, search, Document AI, summarization, and content generation.
- Computer Vision and Audio: Hands-on experience in image classification, object detection, segmentation, image generation, audio, and video analysis.

Position of the role
The Principal Engineer reports to the Domain Lead and plays a key role in driving the technical vision, strategy, and execution of development initiatives. The Principal Engineer collaborates with multiple teams to ensure that software solutions are scalable, cost-optimized, performant, and aligned with business objectives.
Result expectation in terms of result areas and core activities
The Principal Engineer is responsible for defining, designing, and overseeing the implementation of complex software solutions. This role involves deep technical expertise, mentorship, and architectural guidance across multiple teams. The Principal Engineer also acts as a thought leader, influencing technology choices, best practices, and innovation within the organization.
Main objectives of the role
✔ Leading the design and architecture of the software by following best practices that ensure scalability, maintainability, cost optimization, and high performance.
✔ Driving innovation and continuous improvements in software development practices.
✔ Providing technical mentorship and coaching to engineers across teams.
✔ Ensuring the successful delivery of high-quality software aligned with business requirements.
✔ Defining and maintaining coding standards, best practices, and governance frameworks.
✔ Collaborating with product management and other stakeholders to shape the technical roadmap.
✔ Identifying technical debt and implementing strategies to mitigate it effectively.
✔ Promoting a culture of continuous learning, knowledge sharing, and cross-team collaboration.
✔ Leading DevOps, CI/CD, and automation to improve software delivery processes and efficiency.
Specialisation
✔ Deep understanding of software architecture, system design, and performance optimization.
✔ Translating complex business requirements into scalable and efficient software solutions.
✔ Handling large data transformations and ensuring system efficiency under the required load conditions.
✔ Leading initiatives for modernizing the technology stack and implementing best practices.
✔ Ensuring that security, scalability, and maintainability are embedded into development processes.
✔ Driving research and development efforts to explore emerging technologies and their business impact.
✔ Enabling teams to develop and maintain high-quality software through code reviews, architecture guidance, and technical strategy.
✔ Collaborating with product owners and stakeholders to ensure that development aligns with business goals and user needs.
Key processes in the role
✔ Agile / Scrum / Kanban development methodologies.
✔ CI/CD and DevOps practices to streamline delivery.
✔ Cloud-native architecture, monolith and microservices-based development.
✔ Scalable and high-performance computing strategies.
✔ Secure software development lifecycle (SDLC).
✔ Data-driven decision-making.
✔ Performance optimization.
Key relationships (teams and/or position titles)
✔ Engineering Teams (Developers, QA, DevOps).
✔ Head of Engineering and Technology Leadership.
✔ Product Management and Business Stakeholders.
✔ Customer Success and Solution Architects.
✔ External Technical Partners and Vendors.
Requirements
✔ Bachelor's or Master’s degree in Computer Science, Software Engineering, or a related field.
✔ 10+ years of experience in software development, with a proven track record .
✔ Strong experience in Python and modern software engineering practices.
✔ Expertise in cloud computing platforms (AWS, Azure, or GCP).
✔ Experience in architecting and developing scalable, high-performance applications.
✔ Hands-on experience with CI/CD pipelines, DevOps tools, and automation.
✔ Deep understanding of microservices, monolith, APIs, and distributed systems.
✔ Strong experience with database technologies, including SQL and NoSQL.
✔ Excellent communication and leadership skills, with the ability to influence technical decisions across teams.
✔ A passion for mentoring, coaching, and fostering a strong engineering culture.
✔ Experience in defining and implementing technical governance and best practices.
Competences
✔ Strategic Thinking - 4
✔ Analytical Problem Solving - 4
✔ Technical Leadership & Mentorship - 4
✔ Communication & Collaboration - 3
Measures of success
✔ Technical leadership impact - measurable improvements in code quality, architecture, and scalability.
✔ Delivery of high-quality software within agreed timelines and business requirements.
✔ Successful mentorship - improvement in team skill levels, problem-solving capabilities, and innovation.
✔ Reduction of technical debt through strategic refactoring and modernization.
✔ Engineering team satisfaction - based on feedback and collaboration effectiveness.
✔ Improvements in system performance, stability, cost-optimization, and security.
✔ Adoption of best practices and emerging technologies across teams.
✔ Contribution to company-wide strategic initiatives through technical innovation and leadership.
Looking for Immediate Joiner : 15-30 days
ROLES & RESPONSIBILITIES:
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide
them.
PREFERRED SKILLS:
• Minimum 6 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be
as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of
different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch
Console, Mobile App etc.
QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:
Bachelor’s degree in computer science, Computer Engineering, or a closely related field.

Job Description:
We are looking for a self-starter/ Full Stack Developer who can work well with minimal guidance and in a fluid environment. Proficient at programming and interacting with APIs and good knowledge of RESTful design. Customer-focused reacts well to changes, works with teams, and is able to multitask. A natural communicator who can articulate and express thoughts and explain technical concepts in clear, plain English (both written and verbal)
Key Responsibilities:
Hands-on experience in different technologies and languages such as Java, JavaScript, HTML, CSS, ReactJS, NodeJS, MongoDB, Express JS, MySQL to develop applications. Full Stack Developers approach software holistically since you cater to both user experience and functionality. Participating in the design and creation of scalable software. Writing clean, functional code on the front- and back-end. Testing and fixing bugs or other coding issues
Position Type: Full-Time
Educational Qualifications: B.Tech/B.Sc/MCA/Relevant Degree in Computer Science.
Experience: 3+ years of hands-on experience in Front-end & Backend
Reports to: Development Manager
Roles & Responsibilities:
- Work with development teams and product managers to ideate software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
- Excellent scoping and estimation skills
Skills and Responsibilities:
- Proven experience as a Full Stack Developer or similar role
- Experience developing desktop and mobile applications
- Deep understanding of client-side development, coding in HTML5, CSS3, JavaScript ES6, and jQuery.
- Developing and implementing highly responsive user interface components using react
- Strong experience using a client-side MVC framework such as NodeJS, React JS, NextJS, Redux.
- Strong experience in feather JS is a plus
- Familiarity with common stacks & tech stacks.
- Strong knowledge in databases MySQL, MongoDB, web servers Apache, and UI/UX design.
- Top-notch programming skills and write code for robust software design.
- Experience in responsive design, cross-browser compatibility, and website performance.
- Knowledge of performance testing frameworks including Mocha and Jest
- Experience in object-oriented design skills.
- Aggressive problem diagnosis and creative problem-solving skills.
- Good understanding of how browsers and DOM work.
- Experience with Git.
- Experience with handling Services, RESTful, APIs.
- Knowledge of frontend CSS frameworks like Bootstrap.
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind and problem-solving skills.
- F&B (Food and Beverages) domain experience is a plus.
- Monitoring and improving front-end performance
- A passion for new consumer technology and the emerging media landscape



We are looking for a experienced engineer with superb technical skills. You will primarily be responsible for architecting and building large scale systems that delivers AI and Analytical solutions to our customers. The right candidate will enthusiastically take ownership in developing and managing a continuously improving, robust, scalable software solutions. The successful candidate will be curious, creative, ambitious, self motivated, flexible, and have a bias towards taking action. As part of the early engineering team, you will have a chance to make a measurable impact as well as having a significant amount of responsibility.
Although your primary responsibilities will be around back-end work, we prize individuals who are willing to step in and contribute to other areas including automation, tooling, and management applications. Experience with or desire to learn Machine Learning a plus.
Who you are:
- Bachelors/Masters/Phd in CS or equivalent industry experience
- Expert level knowledge in Python
- Expert level of Atleast one Web Framework such As Django, Flask, FastAPI. FastAPI Preferred.
- Understand and implement Microservices, Restful APIs, distributed systems using Cloud Native Principles
- Knowledge and Experience Integrating and Contributing to Open Source Projects and Frameworks.
- Repeated Experience Building Secure, Reliable, Scalable Platforms
- Experience With Data Control Patterns And ORM Libraries
- Implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools, such as Git
- Familiarity with continuous integration, Jenkins
What you will do:
- Co-Lead Design And Architecture of our core platform components that powers AI/ML Platform
- Integrate Data Storage Solutions Including RDBMS And Key-Value Stores
- Write Reusable, Testable, And Efficient Code
- Design And Implementation Of Low-Latency, High-Availability, Scalable and Asynchronous Applications
- Integration Of User-Facing Elements Developed By Front-End Developers With Server Side Logic
- Design Internal And Customer Facing API’s
- Support Enterprise Customers During Implementation And Launch Of Service
Experience:
- Python: 5 years (Required)
- FastAPI: 2 years (Preferred)
- REST: 5 years (Required)
Key Skills: Generate Content Ideas for youtube channels, Good at Thumbnails and Analytics, and Implement new strategies for channel Growth.
About Company: Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps.
Job Description: We are looking for a YouTube Expert who is good at thinking attractive thumbnail ideas for videos, formulating new strategies for channel growth, handling plus managing the channel & who is very good at YouTube SEO
Roles and Responsibilities:
- One Should Generate the Content Ideas for youtube Channels
- Should be good at providing ideas for Thumbnails
- One should be good at Analytics (Reports)
- Should Plan new strategies for the channel growth.
- Must have knowledge on YouTube SEO
mandatory Skills:
- Excellent communication skills
- Work Report Submissions
- Team Player
- Able to Handle Multitasking
- Should be Good at Training (Very Very Important)
- Good at Planning Strategies.
Responsibilities:
· Analyze, design and support implementation of business specific Pega solutions and/or framework
· Responsible for implementing technical solutions on Pega 8.x
· Ability to create reusable components that can be leveraged across the enterprise for providing top-notch user experience
· Ability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools
· Good hands on implementing PEGA integration services using REST, SOAP, Email etc. Good understanding of PEGA case management features
· Design and implement product features in collaboration with business and IT stakeholders
· Design reusable components, frameworks and libraries
· Ability to interact with business analysts and business team members to refine requirements, Use Cases
· Perform all phases of software engineering including requirements analysis, application design, code development and testing
· Work very closely with architecture groups and drive solutions
· Participate in an Agile / Scrum methodology to deliver high-quality software releases
· Design and develop innovative solutions to meet the needs of the business
· Review code and provide feedback relative to best practices and improving performance
· Troubleshoot production support issues post-deployment and come up with solutions as required
· Mentor and guide other software/Pega engineers within the team
· Experience with troubleshooting Production log files and performance issues
· Responsible for unit testing more complex individual and team deliverables based on established test plans
· Responsible for ensuring an efficient integration of programming deliverables timely builds and overall code quality
· Contributes to the delivery of new applications and to the maintenance and enhancement of existing applications with shared responsibility for the technical issues
Experience and Qualifications:
· Bachelor’s Degree in computer science, or Information Systems or Engineering is required, else in lieu, a demonstrated equivalence in work experience is mandatory.
· Pega Systems Certified Senior System Architect (CSSA)
· 5+ Years of Experience on Pega PRPC (8.x/7.x versions) and Frame worked Case Management
· In-Depth knowledge of Pega Upgrades, Integration, Performance Management and all Pega relevant Tools
· Ability to negotiate and allocate resources appropriately for development and implementation
· Excellent written, communication and presentation skills

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