Front desk executives

Location: Abu Dhabi, United Arab Emirates (UAE)

Nationality: Any

Desired Experience: 10+ years

Job Description :

To guide and advise customers on building SOC-related services from scratch or assist in improving existing services. To assess the maturity and capability of services in scope and propose improvements. Closely working with other SOC teams, and assisting them in achieving their goals. To work closely with the rest of the Advisory team and exchange knowledge and experience.

What You’ll Do

• Deliver high-level strategy and executive advisory services.
• Lead client engagements in security advisory at the highest strategic level.
• Establish and align business principles and objectives to the long-term security operational vision by applying tactical guidance for various information security operating models.
• Perform SOC maturity assessments and build precise roadmaps based on the goals and objectives of the organization.
• Provide clients with guidance during the Initial Operating Capability (IOC) through full operational capability (FOC) covering key aspects of SOC domains such as business, process, governance, technology, people, and services.
• Create and build on the concept of operations (ConOps) in the pre-work stages that strategically prepare the client for the successful implementation of security technology and operations.
• Assist clients with recommendations in different advisory stages, such as creating security operations strategy (SOC Charter), developing training programs, assisting with use case framework implementation, developing standard operating procedures, and applying service/integrated frameworks.
• Possess the ability to identify the client's problems and use common consulting management skills such as facilitation, gap analysis, interviewing, and engaging in multiple workshops with key stakeholders.
• Collaborate with clients to define services and build technology strategies as part of the build, plan, and design phases of security operations.
• Perform as a subject matter expert (SME) in strategy conversations with C-level panels to provide exceptional IT/OT/Cloud/Physical security, compliance, regulations, and industry best practices that promote the overall mission and vision of the organization.
• Maintain a good understanding of security trends and methods for pinpointing cyber and physical security solutions that fit the client's business, financial, and technological objectives.
• Identify, build, and create cyber solutions to address security issues, perform security operations content reviews, draw conclusions, and develop strategic guidance.
• Assess and develop the current security operation effectiveness by reviewing operating procedures, workflows, policies, frameworks, and operational reporting.
• Consistently contribute towards industry-specific offerings/professional security forums/internal departmental blogs/publications/develop thought leadership.
• Contribute to the proposal process for SOC Advisory services while collaborating with other internal group members to solidify the sales pitch approach.

What you bring to the table

• 10+ years of extensive IT Security / IT Consultancy/client-facing roles related to SOC/Security operations projects (Cybersecurity Managers, IT Security Engineers, Security Analysts, Senior/Principal Security Analysts)
• Experience in SOC strategy, roadmap and documentation development, adapted to client organization (Services catalog, Security Incident Response management plan, playbooks)
• Possess the ability to support the vision and mission of any organization's security program.
• Retained proficiency in delivering high-quality and high-level strategic and advisory services.
• Possesses certifications related to enterprise information security frameworks and/or compliance, regulation-type frameworks.
• Experience in understanding complex activities and relationships quickly, assessing business and delivery risks, and communicating them effectively.

Benefits

• Schooling
• Flight & visa allowance for self and family
• Mobile Allowance
• Insurance for self & Family
• Life Insurance for self

Nucleus Software:
.Net / C#/  Cobol- Targo

Job Description

1)Ability to function well in teams.
2) Active participation in problem solving and decision making.
3) Build good relationship with customers.
4) Carry out the required technical and user documentation.
5) Cooperate with team members for achieving team goals and objectives.
6) Effectively contribute in code walk-throughs and review sessions.
7) Ensure customer expectations are understood and met in all respects.
8) Ensure quality of implementation and scheduled deliverables.
9) Evaluate alternative design options and coming up with optimised database and system designs.
10) Good Communication and Inter-Personal Skills.
11) Initiate process improvement and ensure compliance to quality standards.
12) Inspire team members to achieve high standards of performance.
13) Knowledge of Nucleus products and projects.
14) Lead and manage software development in one or more modules of a project.
15) Logical and analytical approach to problem solving.
16) Maintain quality records and generate reports for senior levels.
17) Provide guidance on technical issues to fellow team members.
18) Should be able to lead a team of 4-5 developers.
19) Understand customer requirements and technical specifications of assigned projects.
20) Write code in adherence to coding standards and optimising the same.
21) Write test plans, executing unit testing and participating in the integration of the entire system.

Work Location: CHENNAI, Or else Noida

Work Experience: minimum 4 years

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

Preferred Education & Experience:

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, Statistics, Finance, Economics or related technical or analytical field or equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a different stream of education.

• Well-versed in and 5+ years of hands-on demonstrable experience with:
▪ Functional Analysis of Business Capabilities, Business Processes, & Business Rules
▪ Functional & Technical Profiling & Analysis of Data
▪ Business Process Modeling & Design
▪ Business Rules Modeling & Design
▪ Object Oriented Modeling & Design
▪ API Modeling & Design
▪ Relational, Document, & Graph Data Modeling & Design
▪ PL/pgSQL & SQL Programming
▪ Behavior Driven Development (BDD)
▪ Stream & Batch Big Data Pipeline Processing
▪ Domain Driven Design (DDD) & Micro services Architecture & Design
▪ Distributed Cloud Native Computing
• 1+ year of hands-on programming experience in PL/pgSQL & SQL Programming.

• Strong knowledge and hands-on experience with analyzing business & data requirements from customers.

• Strong knowledge and hands-on experience with modeling techniques viz., BPMN, UML, ERD, & other Visual Modeling techniques.

• Extensive knowledge & working experience with SQL, detailed data profiling using Informatica/Talend or similar tools, reporting & data visualization using Tableau/Spotfire/QlikView etc.

• Proficiency in Microsoft Excel, including in-cell formulas, pivot tables, basic macros, and other data manipulation and formatting functions is required.

• Familiarity with Database Read vs. Write Performance Tuning & Optimization.

• Familiarity with Virtualization & Containerization, API Management, Identity & Access Management, System Monitoring & Management, Data Protection & Encryption.

• Familiarity with Lean, Agile, & DevOps Practices, Processes, & Tools.

• Familiarity with cloud platforms such as AWS, Azure, & Google Cloud.

• Familiarity with Storage, Networks and Storage Networking basics.

• Familiarity with Network, Data, and Application Security basics.