Front desk executives
0 - 2 yrs
₹1L - ₹3L / yr
Hyderabad
Skills
English Proficiency
Communication Skills
Interpersonal Skills
Customer Success
Candidate should be presentable along with good communication skills
Should be fluent in English, Hindi and Telugu
computer knowledge is must
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About FMS DENTAL HOSPITAL
Founded :
1993
Type
Size :
100-1000
Stage :
Profitable
About
Established in the year 1993, FMS Dental Hospitals can truly be called as the first multi-specialty Dental Center. Today, FMS Dental hospitals are one of the biggest dental health care providers in South East Asia where more than 200 dental specialists work. FMS Dental is a group of 14 multi-specialty dental centers including a Dental Hospital, supported with a Dental School and the laboratory V-dental arts, located in the twin cities of Hyderabad-Secunderabad, India.The international Dental center is luxuriously designed & well equipped with ergonomic dental operatories from Castellini, Digital Dentistry with Carestreram CBCT scan, Rvg /Orthopantamogram, exclusive TMD clinic with T scan, Jaw Vibration Analysis (JVA), Jaw tracker, Electromyography, TENS, etc. Digital shade matching, seiler operating microscope, Velscope for oral cancer screening, etc. An implant clinic with Physio-dispensers & best dental implant systems in the world, pediatric clinic with machine for conscious sedation. Laser clinic with FOTONA Watelase LASERs & a dedicated room for digital smile design (DSD) planning is part of the center. OSHA standards of sterilization are maintained with Class – B autoclaves & Dac autoclaves for handpieces.
Read more
Company video
Company social profiles
Similar jobs
Remote only
2 - 5 yrs
₹4L - ₹10L / yr
SaaS
Customer Success
client onboarding
Onboarding
an onboarding Manager, you are the link between our customers and the product. You will :- Work with a wide variety of clients across the Ecommerce Industry and analyze/understand customer needs and translate them into the best possible Clickpost solution.- Respect project deadlines and keep track in order to deliver an outstanding customer experience.- Be responsible for your own portfolio of clients and engage with them from the onboarding until the go-live.- Work closely with our sales, product team, and tech team to ensure the best customer journey and aid product design and development.- Help our clients get the most out of Clickpost by providing training, demos, support, and reduce churns. About You :You are a proactive person with both commercial and analytical skills. You also :- Have excellent communication skills, and are comfortable speaking to stakeholders at different levels - from Product managers to CTOs;- Have Project management skills;- Have a Bachelor’s/Master’s degree;- Are flexible & self-structured with the ability to shift gears quickly and efficiently;- Are as excited about technology as we are;- Are able to communicate efficiently with developers and Product Managers;- Having experience in a similar position, in Startups or in Saas Company is a plus
Read more
Gurugram
1 - 3 yrs
₹4L - ₹6L / yr
Customer Relationship Management (CRM)
SaaS
End-user training
Customer Retention
Communication Skills
+4 more
What is WoCo and why should you join?
WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.
Location
Onsite. Gurugram.
What will you do every day?
We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.
What do you need to ace your role?
- Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
- Act as a techno-functional consultant and provide recommendations on process
- Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
- Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
- Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
- Support clients during critical HR events like Appraisal, Increments etc.
- Support clients to resolve queries or bugs, as and when required
- Gather feedback on product experience during the entire customer lifecycle via targeted surveys
- Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
- Share best practices with clients on how to achieve product success with WoCo
- Identify risks proactively, mitigate and escalate as deemed appropriate
- Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
- Excellent communication and presentation skills.
- Excellent relationship-building skills
- Be a cultural champion and energy driver
Requirements
- 2-4 years of experience in Customer Success in SaaS
- Exceptional communication and presentation skills, coupled with excellent listening skills
- Analytical and data-driven with ability to work with multiple stakeholders
- Demonstration of good product and consumer thinking during his/her career
- Hands-on and a quick learner. Comfortable with learning new technology
- Basic tech skills especially knowledge of python, Power BI will be a plus
- This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
- We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Read more
Indore
1 - 5 yrs
₹1L - ₹3L / yr
Customer Support
Communication Skills
Customer Service
JD : Customer Support Executive
We are looking for enthusiastic Customer Support Executives with excellent communication skills.
Experience in support and service domains.
Good knowledge of handling Excel, Word, and website access
Should understand customer requirements and close deals over call.
Candidates should have excellent communication skills in Hindi and English (good to have).
Personality: Communication Skills, Convincing ability, Self-motivated, Accessible, Analytical
Graduate/PG with a minimum of 6 months of experience.
Preference for immediate Joiners
Follow me on LinkedIn to get more job updates 👇
https://www.linkedin.com/in/shweta-bharti-a105ab197/
Read more
Pune
1 - 4 yrs
Best in industry
Customer Service
Customer Support
Business Process Outsourcing (BPO)
Communication Skills
Effective communication
+1 more
- Location(s): Pune
- Job Role: Customer Support Executive
Responsibilities
- Interact with users through a series of actions and answer all queries, and resolve issues via chat.
- Maintain and update records for daily queries and escalation.
- Support the roll-out of new application features.
- Troubleshoot systems, and network problems, diagnosing and solving software issues at users' end.
- Escalate problems that cannot be fixed at tier-one support and update users on the status of problems.
- Assist with high-severity requests or issue escalations as needed.
Requirements
- Must be a graduate in any stream.
- Effective written and spoken English communication skills.
- Must be Articulate and Spontaneous in Active conversations to handle tough situations.
- Ability to recognise the sensitive nature of issues and maintain confidentiality.
- Should be swift in typing speed and grammatically conscious with formal mannerisms in written formats of communication.
- The willingness and curiosity to learn new environments and develop new skills.
- A high degree of intensity, follow-through, and collegiality.
- Strong attention to detail with an ability to organize, prioritize and manage multiple tasks in a timely manner.
- Ability to thrive in high-demand, high-pressure situations.
- Should be flexible in working on the US- Time Zone
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team.
We are a group of young enthusiasts who are passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/">https://creliohealth.in/
We are voted as the #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to easily access and manage medical information using the same platform. Find out more at https://creliohealth.com/">https://creliohealth.com/ or get updates on https://blog.creliohealth.in/">https://blog.creliohealth.in CrelioHealth for Diagnostics
https://blog.livehealth.in/">Blog - CrelioHealth for Diagnostics
Read more
Pune
1 - 3 yrs
₹2L - ₹3L / yr
Customer Relationship Management (CRM)
Adaptability
Relationship building
Communication Skills
Client Servicing
+2 more
- Gathering information and documentation from clients
- Helping clients fill out immigration application forms
- Drafting submission letters
- Reviewing all documents to ensure they are accurate and meet government requirements
- Ensuring that deadlines are met
- Tracking the status of each application and keeping clients updated
Read more
Pune
5 - 7 yrs
₹7L - ₹13L / yr
Process improvement
Policy analysis
Advanced analytics
Implementation
Communication Skills
+2 more
About EarlySalary:
EarlySalary is an instant line of credit to young working Indians. EarlySalary is a pioneer in introducing
instant loans & salary advances and has disbursed over Rs.5,000Cr worth of loans on its platform and
currently disbursed nearly 100,000 loans a month and is considered one of the largest Digital
Consumer FinTech Lender in the country. EarlySalary is a series C funded start-up and has raised
multiple rounds of investment from global investors including Eight Roads (Fidelity) Ventures &
Chiratae (IDG) Ventures and is considered one of the fastest-growing FinTech start-ups in India. With
a clear focus to disrupt the finance and banking domain, EarlySalary has built a strong team focused
on build Technology, mobile platform, Risk & AI/ML models to better decisioning and real-time
lending. As a full-stack lender we manage both sides of the business building better technology and
products for powering our lending platform and build ML models for better risk mitigation and giving
real-time decisions to our customers.
Our ML & Risk Analytics Stack & Practice is focused on building a better Risk Score Card & building a
high amount of automation. EarlySalary is considered one of the fastest & most automated lenders
in the Industry
Job Title : Collections Strategy Manager
Experience : 5 - 7 years
Job location : Pune
Core Responsibilities :
• Strong in process development and policy development.
• To simplify and define processes and think over traditional collections practises to evaluate
the right strategy to collect from each account.
• Plugging gaps in the collection process to mitigate loss.
• To manage and understand collection system and optimise the productivity.
• Track payment pattern of customers, do behavioural segmentation, compare past
repayment and identify push strategies to enhance customer experience and optimise
productivity.
• Bring in new age technology , advanced analytics and best practises and keep changing the
way successful collections shops operate.
• To automate and create process that is also cost effective.
• To make use of new digital channels to engage with customer and create a more engaging
experience and scale up connectivity.
• Work closely with collection team on strategy implementation and execution.
Preference and Experience :
• System development & policy development experience from collections background from NBFC or Banking
Academic qualifications :
• Graduate /MBA preferred
EarlySalary is an instant line of credit to young working Indians. EarlySalary is a pioneer in introducing
instant loans & salary advances and has disbursed over Rs.5,000Cr worth of loans on its platform and
currently disbursed nearly 100,000 loans a month and is considered one of the largest Digital
Consumer FinTech Lender in the country. EarlySalary is a series C funded start-up and has raised
multiple rounds of investment from global investors including Eight Roads (Fidelity) Ventures &
Chiratae (IDG) Ventures and is considered one of the fastest-growing FinTech start-ups in India. With
a clear focus to disrupt the finance and banking domain, EarlySalary has built a strong team focused
on build Technology, mobile platform, Risk & AI/ML models to better decisioning and real-time
lending. As a full-stack lender we manage both sides of the business building better technology and
products for powering our lending platform and build ML models for better risk mitigation and giving
real-time decisions to our customers.
Our ML & Risk Analytics Stack & Practice is focused on building a better Risk Score Card & building a
high amount of automation. EarlySalary is considered one of the fastest & most automated lenders
in the Industry
Job Title : Collections Strategy Manager
Experience : 5 - 7 years
Job location : Pune
Core Responsibilities :
• Strong in process development and policy development.
• To simplify and define processes and think over traditional collections practises to evaluate
the right strategy to collect from each account.
• Plugging gaps in the collection process to mitigate loss.
• To manage and understand collection system and optimise the productivity.
• Track payment pattern of customers, do behavioural segmentation, compare past
repayment and identify push strategies to enhance customer experience and optimise
productivity.
• Bring in new age technology , advanced analytics and best practises and keep changing the
way successful collections shops operate.
• To automate and create process that is also cost effective.
• To make use of new digital channels to engage with customer and create a more engaging
experience and scale up connectivity.
• Work closely with collection team on strategy implementation and execution.
Preference and Experience :
• System development & policy development experience from collections background from NBFC or Banking
Academic qualifications :
• Graduate /MBA preferred
Read more
Noida
0 - 3 yrs
₹1.2L - ₹1.8L / yr
Customer Support
Customer Service
Communication Skills
Client Management
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Should be able to resolve queries over the calls or have experience in Outbound or Inbound process.
- Good to have experience in Service/Product Support.
Read more
Gurugram
1 - 5 yrs
₹1L - ₹3L / yr
Customer Support
Customer Service
Communication Skills
Client Management
Responsibility- Manage large amounts of incoming phone calls.- Identify and assess customers- needs to achieve satisfaction.- Build sustainable relationships and trust with customer accounts through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Keep records of customer interactions, process customer accounts and file documents.- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.
Requirements :- Must be Graduated or Post-Graduated.- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.- Strong phone contact handling skills and active listening.- Familiarity with CRM systems and practices.- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills.- Ability to multi-task, prioritize, and manage time effectively.
Requirements :- Must be Graduated or Post-Graduated.- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.- Strong phone contact handling skills and active listening.- Familiarity with CRM systems and practices.- Customer orientation and ability to adapt/respond to different types of characters.- Excellent communication and presentation skills.- Ability to multi-task, prioritize, and manage time effectively.
Read more
NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹1L - ₹3L / yr
Customer Service
Customer Support
Communication Skills
Interpersonal Skills
International Business
Customer –
− Is high on integrity
❖ Safe guards all customer data Financial and
personal.
❖ No Calls disconnection
− Must complete 7 Hours 30 minutes of log in.
− Taking ownership and resolving of the customer’s query.
− Ensure FCA/ PCA rules are followed
− Maintain the call quality required.
− No instance of rudeness with the customer is observed.
− Ensure customer is called as promised and requested
− Should be a team player
− Keen to learn
− Willing to take feedback on board.
Read more
Mumbai, Navi Mumbai, Manohar Thana
1 - 3 yrs
₹1L - ₹2L / yr
Communication Skills
Sales
Customer Success
Customer Relationship Management (CRM)
Qualities: Good Communication Skills(English)
friendly in approach and a positive attitude.
Requirements:
Manage proper database of leads pipeline & have close followups for closure.
Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales.
Close Leads - Outbound calling to the consumers who have shown interest in our services.
What we offer:
Great Incentives (our current team takes home 2-3 times the salary as incentives)
Friendly environment to work, learn & grow
Super fun-loving team
The opening is on urgent basis, Office situated at : Mulund East.
Job Type: Full-time
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort