11+ MOM Jobs in India

Responsibilities:

Support the project manager with end-to-end project management activities.

Prepare project management deliverables such as the project charter, project plan or schedule, risk and issue tracker,

communication plan, stakeholder mapping, MOM, and weekly reports.

Standardize processes and define templates for project deliverables. Prepare reports and dashboards.

Manage resourcing and optimize resource utilization handle knowledge management and organize trainings.

Manage document onboarding and off boarding processes.

Required Skills:

1 to 2 years of professional experience in the IT industry.

Good understanding of SDLC phases, knowledge of project management methodologies and models (Waterfall and

Agile).

Hands-on experience with project management tools such as Jira, Asana, etc.

Excellent communication skills (both written and verbal).

Attention to detail, negotiation skills, critical thinking, and task management.

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Data Scientist-

We are looking for an experienced Data Scientists to join our engineering team and

help us enhance our mobile application with data. In this role, we're looking for

people who are passionate about developing ML/AI in various domains that solves

enterprise problems. We are keen on hiring someone who loves working in fast paced start-up environment and looking to solve some challenging engineering

problems.

As one of the earliest members in engineering, you will have the flexibility to design

the models and architecture from ground up. As any early-stage start-up, we expect

you to be comfortable wearing various hats, and be proactive contributor in building

something truly remarkable.

Responsibilities

Researches, develops and maintains machine learning and statistical models for

business requirements

Work across the spectrum of statistical modelling including supervised,

unsupervised, & deep learning techniques to apply the right level of solution to

the right problem Coordinate with different functional teams to monitor outcomes and refine/

improve the machine learning models Implements models to uncover patterns and predictions creating business value and innovation

Identify unexplored data opportunities for the business to unlock and maximize

the potential of digital data within the organization

Develop NLP concepts and algorithms to classify and summarize structured/unstructured text data

Qualifications

3+ years of experience solving complex business problems using machine

learning.

Fluency in programming languages such as Python, NLP and Bert, is a must

Strong analytical and critical thinking skills

Experience in building production quality models using state-of-the-art technologies 

Familiarity with databases like MySQL, Oracle, SQL Server, NoSQL, etc. is

desirable Ability to collaborate on projects and work independently when required.

Previous experience in Fintech/payments domain is a bonus

You should have Bachelor’s or Master’s degree in Computer Science, Statistics

or Mathematics or another quantitative field from a top tier Institute

About Cron AI:

Cron AI is a cutting-edge deep tech startup revolutionizing the way artificial intelligence interacts with the physical world. Our mission is to create intelligent and adaptive systems that empower businesses and industries to thrive in the era of digital transformation. At Cron AI, we believe in pushing the boundaries of innovation to solve complex problems and redefine the future.

Position Overview:

We are seeking a talented and creative Graphic Designer to join our dynamic team at Cron AI. As a Graphic Designer, you will play a crucial role in visually communicating our brand, products, and ideas to our target audience. You'll have the opportunity to work on a range of design projects, from marketing materials to user interface elements, contributing to the overall success of our innovative deep tech solutions.

Key Responsibilities:

1. Brand Identity: Develop and maintain a strong visual identity for Cron AI across various platforms, ensuring consistency in branding elements.
2. Marketing Collateral: Design engaging and impactful marketing materials, including brochures, presentations, infographics, and social media visuals.
3. Web Design: Collaborate with the web development team to create visually appealing and user-friendly website layouts, ensuring a seamless and intuitive user experience.
4. Product Design: Work closely with product teams to design user interfaces and experiences that align with Cron AI's design principles and enhance overall usability.
5. Illustrations and Graphics: Create visually stunning illustrations and graphics for use in presentations, reports, and other communication materials.
6. Collaboration: Collaborate with cross-functional teams, including marketing, product management, and development, to understand design requirements and deliver high-quality assets.
7. Stay Updated: Keep abreast of industry trends, design tools, and emerging technologies to continuously improve design processes and outcomes.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Arts, or a related field.
• Proven experience as a Graphic Designer, with a strong portfolio showcasing a diverse range of design projects.
• Proficient in graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Experience in web design and knowledge of HTML, CSS, and other relevant web technologies is a plus.
• Strong communication skills and the ability to present and explain design decisions.
• A passion for staying at the forefront of design trends and technologies.

• Expertise with NodeJS (extensively using ExpressJS) and databases like MongoDB or MySQL
• Comfortable with developing MVC architecture-based code
• Skilled in implementing security features across the applications and components
• Skilled with code optimization techniques
• Strong troubleshooting techniques
• Strong defect resolution process for minimized latency
• Familiarity with confluence management like JIRA/Trello/Youtrack

• Networking fundamentals, prior working experience in network technologies and protocols
• Tools usage - Code quality, Memory/CPU profiling tools
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle, docker container usage and LDAP is a plus

Job ID : LK0601

Java Developer JD;

•  2-7 years of Experience 
• Java 8
• Spring boot
• API development
• MVC architecture
• web services
• OOPS

• Drive the execution of all product lifecycle processes for Operational Automations and efficiencies, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Improve Tracking Experience and manage 3PL Logistic Integrations
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans
• Drive RTO Reduction rates

• Engineering or an MBA graduate from a reputed university
• 4+ years of product management experience, preferably with consumer and/or b2b startups that have attained scale
• Experience identifying business opportunities, building a product strategy, and influencing deliver against a multi-year roadmap
• Understands core technologies utilised in their product domain and is fluent in pros and cons of technical alternatives
• Good understanding of acquisition and retention funnels
• Demonstrated ability to achieve goals in a fast paced and an unstructured environment. Thrives in ambiguity and rapidly changing environment
• Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
• Robust understanding of complex and scalable technical architecture for web and mobile applications
• Problem solver with strong analytical skills and comfort with data
• Excellent verbal and written communication skills