11+ MOM Jobs in Ahmedabad | MOM Job openings in Ahmedabad

Responsibilities:

Support the project manager with end-to-end project management activities.

Prepare project management deliverables such as the project charter, project plan or schedule, risk and issue tracker,

communication plan, stakeholder mapping, MOM, and weekly reports.

Standardize processes and define templates for project deliverables. Prepare reports and dashboards.

Manage resourcing and optimize resource utilization handle knowledge management and organize trainings.

Manage document onboarding and off boarding processes.

Required Skills:

1 to 2 years of professional experience in the IT industry.

Good understanding of SDLC phases, knowledge of project management methodologies and models (Waterfall and

Agile).

Hands-on experience with project management tools such as Jira, Asana, etc.

Excellent communication skills (both written and verbal).

Attention to detail, negotiation skills, critical thinking, and task management.

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Job Description-Supply Chain Executive

• Establish and lead execution of operation strategy; reduce supply chain complexities
• Manage all supply chain related activities to ensure accurate delivery of products in all sales channels
• Minimizes sales returns/damaged goods and short-expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
• Develop and maintain an excellent rapport with key stakeholders such as clients, suppliers, community organisations, regulatory bodies etc
• Making inventory plans, monitoring current stock and FG level, resource allocation as per budget etc.
• Supervise logistics from the plant to each city warehouse to ensure in-time deliveries
• Supervise intra-city day-to-day logistics as per the distribution plan which includes creating a daily dispatch plan, transportation of FGs to retail stores and ensuring timely delivery to retail stores
• Overseeing warehouse Management, ensuring statutory compliances are met and optimizing warehouse operations
• Monitoring performance of SCM & logistics operations by analyzing parameters like transportation costs, damages, TAT, order fulfilment rate etc.
• Proactively identify process gaps in SCM & logistics operations and find opportunities for optimization by continuously monitoring SCM Metrics
• Liaising and convincing external stakeholders like transportation service providers, dealers etc. about the terms of engagements.

Experience, Qualification, and Skills required:

• Minimum 2-3 years of experience in the Supply chain management department
• Any Graduate
• Strong analytical ability, Proficient in advanced MS Excel, able to build analytical models
• Ability to understand business problems and convert that into data analytic problems
• Understanding of inventory management and planning

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit: https://www.apexon.com/

About the role:

• Experience: 7+ years of experience building modern web applications working in the fullstack
• Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
• Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
• Experience with SQL and relational database design with MS SQL Server experience is added advantage
• Experience with NoSQL/document database technologies
• Experience writing automated unit tests in the full stack environment
• Knowledge of modern authentication and authorization mechanisms
• Familiarity with modern front-end and backend build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience with modern responsive web application design & development Familiarity with Node.js
• Experience with microservice architecture
• Experience using Git version control
• Experience with VS Code, Visual Studio, or other relevant development tools
• Familiarity with Scrum/Agile principles
• Strong communication skills
• Ability to understand business requirements and translate them into technical requirements.
• 
  

Required skill set:

• Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
• Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
• Should be able to work independently with minimum supervision.
• Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc

• Having good experience to manage PPC campaign for Google, Linkedin and Facebook
• Develop strong and innovative digital marketing strategies, using SEO, PPC
• Drive traffic to company pages and generate interest in company products and services
• Create engaging written, graphic, and video content while staying up to date on the latest marketing technologies and social media especially in Linkedin, Google and Facebook
• Having good communication skills to attend overseas client meetings

Job Description for Senior Python Developer 

Experience: 4 to 7 years

• Must have strong knowledge in Python 2/Python 3
• Must have a strong knowledge of Web development using the Django web framework and API development experience using Django REST API.
• Flask framework or any other framework’s knowledge is great.
• Ability to write reusable, testable, and efficient code
• Team Handling exposure
• Knowledge of Standard databases like MySql, PostgreSQL and NoSQL databases like MongoDB, Firebase, etc. Able to create database schemas that represent and support business processes.
• Understanding of fundamental design principles behind a scalable application
• Must be good at understanding client requirements.
• Good testing/debugging skills using standard python modules/IDEs
• Deployment experience with standard servers like Apache/AWS etc.
• Experience in testing frameworks known in the industry.
• Having good/basic knowledge of Front end Technologies HTML, CSS, Bootstrap, JavaScript is good.
• Proficient understanding of code versioning tools - GIT

The candidate must have experience in coding part and team handling experience both

Profile: To find and service new export, import clients for their freight forward needs. Managing transporters, and CHAs. 

B2B sales calls. 

Based out of Ahmedabad, Gujarat. 

Graduate ,  diploma in import, export. 

Good communication skills, can speak  English

Basic skills in Microsoft Office