8+ Microsoft Office Jobs in Hyderabad | Microsoft Office Job openings in Hyderabad
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What We’re Looking For:
● Experience: Minimum of 3 years as an IT Help Desk Support Specialist or similar role.
● Technical Skills:
○ Proficiency in Windows 10 and Windows 11
operating systems.
○ Basic knowledge of Windows Server
administration.
○ Familiarity with network troubleshooting,
including subnets and VLANs.
○ Experience with various client VPN
connections and troubleshooting.
○ Ability to troubleshoot remote client
technologies (Remote Desktop, Citrix, VMware).
● Communication Skills: Exceptional verbal and written communication skills in English.
● Customer Service: Strong customer-oriented attitude with excellent problem-solving abilities.
● Additional Skills (Preferred but not required):
○ Familiarity with MikroTik and TP-Link
networking equipment.
○ Familiarity with Google Workspace.
● Certifications: Relevant IT certifications are a plus.
What You’ll Be Doing
● First-Level Support: Provide prompt and effective solutions for network, hardware, software, and application issues within our Hyderabad office.
● Remote Assistance: Offer support to employees in our global offices through remote troubleshooting and problem resolution.
● Vendor Coordination: Communicate with vendors for equipment orders, warranty tracking, and service arrangements.
● Inventory Management: Maintain accurate records of office equipment inventory and assignments, ensuring regular updates.
● Windows OS Proficiency: Install, configure, and troubleshoot Windows 10 and Windows 11 operating systems.
● Basic Server Administration: Perform tasks related to Windows Server to support network connectivity, accessibility, and user management.
● Network Troubleshooting: Diagnose and resolve network problems, including connectivity issues, subnets, and VLANs.
● VPN Management: Manage and troubleshoot various client VPN connections to ensure secure and stable remote access.
● Remote Client Support: Troubleshoot issues with VMware, Microsoft Remote Desktop, Citrix, and other remote access tools.
● Cybersecurity Awareness: Promote best security practices and raise cybersecurity awareness among staff.
● Ticketing System Management: Monitor and track support requests using the internal ticketing system, ensuring timely resolutions.
● Issue Escalation: Promptly escalate unresolved issues to appropriate internal teams or vendors.
● Independent Problem-Solving: Work autonomously to resolve problems efficiently.
● Documentation: Interact effectively with end-users and document all support activities.
● Continuous Learning: Stay updated with the latest technologies and best practices in IT support.
Roles and responsibilities:
- Should be ok to work on Saturdays, can take off on Sunday and Monday.
- You do not need to have great typing skills.
- Entering customer and account data from source documents within time limits.
- Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
- Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry.
- Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
- Research and obtain further information for incomplete documents.
- Respond to queries for information and access relevant files.
- Comply with data integrity and security policies.
Requirements:
- Bachelor’s degree in any related field.
- Proven data entry work experience, as a Data Entry Operator.
- Experience with MS Office and data programs.
- Familiarity with administrative duties.
- Experiences using office equipment, like fax machines and scanners.
- Excellent knowledge of correct spelling, grammar, and punctuation.
- Attention to detail.
We are looking for an energetic and positive IT professional to join our team as a SharePoint Developer. This role will drive the design, development and maintenance of our clients’ SharePoint environment using both programming and project management skillsets. The ideal candidate should be an experienced SharePoint professional with a programmer’s mindset and a high level of attention to detail. This role is not a good fit for a lone wolf who prefers to work alone but is perfect for a team player with strong communication and collaboration skills.
To ensure success as a SharePoint developer, you should have extensive knowledge of SharePoint app development using SPFx, proficiency with front-end programming languages, and the ability to solve complex software issues.
- Develop Web look Intranet Portal Collaboration Intranet Site and Branding on SharePoint platform.
- Build new landing page, department templates/pages, newsletter, banner, and videos accessible to any device.
- Implement, deploy, package, and maintain new intranet portal site and SharePoint site.
- Use SharePoint Framework SPFx to create website designs with OOTB, UI extension, page layouts, themes, and display templates.
- Code pages using HTML5, JavaScript, and Typescript, jQuery, CSS, SQL, Bootstrap or responsive design for all devices.
- Create web parts, lists/library, content types, site columns, master pages, search navigation, permissions, and data management
- Build workflow forms using SharePoint Designer, and PowerApps/Flow.
- Migrate data from SharePoint Online to SP 2010/2013/2016 using Sharegate, Quest, or Metalogix migration tool.
- Testing and debugging code.
- Reviewing website interface and software stability.
- Troubleshooting software issues.
- Maintaining and updating SharePoint applications.
- Providing systems training to staff and customers.
- Responsible for solving User tickets related to O-365.
- Responsible for network issues related to O-365.
- Responsible for optimizing the usage of O-365 features.
Selected candidate's day-to-day responsibilities include:
-
Speaking to parents (leads given by us) and:
-
Convincing them to book a consultation (paid or free, as applicable)
-
Upselling/converting to paid subscriptions/courses and programs, wherever applicable
-
- Communicating with prospects via email and whatsapp
- Creating and maintaining MIS and daily reports
Roles and responsibilities:
- This role is a mix of email marketing and sales.
- Requires hands-on experience in tools like PipeDrive, Hubspot, Zoho, MailChimp, etc.
- The candidate will be responsible for designing, implementing, and sending out email campaigns to nurture and flush out warm leads.
- A highly analytical mindset is required for the candidate to be able to critically analyze the performance of email outbounds and be able to make suggestions for the next outbound.
- Candidates will have to own the existing email database and build on it further with sophisticated tools.
- Candidates must learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology
- Communicating with clients, making outbound calls to potential clients, and following up on leads.
- Spending approximately 12-15 hours per week working with our sales team on a consistent, pre-determined schedule. Punctuality and dedication are extremely important.
- Prior up-to-date knowledge about the latest trends and best practices in online marketing (email and social media).
- Averaging 8+ outbound phone calls per hour.
- Sending appointment reminder emails to qualified leads.
- Sending email campaigns to nurture and flush-out warm leads.
- Learn and practice how to quickly overcome objections, closing techniques, and persuasive sales psychology.
- Bringing an attitude of hustle every day.
- Working to find solutions to complex problems quickly and competently.
- Constructing detailed processes for organizing and analyzing data.
- Shadowing the Social High Rise team to learn sales and business-related skills that can be applied to future career opportunities.
- A bunch of other stuff might come up, because after all, we're a startup, and things don't always follow a plan.
- Will be good if you have experience of creating leads on LinkedIn also by nurturing the prospects.
Requirements:
- Previous experience in an outbound call center or a related sales position is preferred.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Excellent communication skills, both verbal and written.
- Good organizational skills and the ability to multitask.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets.
Job Summary
We are looking for an enthusiastic Travel Consultant to handle and support the Queries of our clients who call us and resolve their queries and provide them an accurate solution as per their need
You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
He/She must be an excellent communicator and have superior people skills.
They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by providing good support and resolve customer's Query.
Should be fluent in HINDI and ENGLISH
Responsibilities and Duties
Answer the Calls and guide our customers to choose, book and handle other queries. Contact potential or existing customers to inform them about a product or
service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Generate Sales from Inbound Calls
Provide support to customer
Coordinate with 3rd party vendors for Support Coordinate with Corporate
Sales Managers for Sales and Provide them support
Key Skills
Good Communication skills, Good knowledge of MS Office , Outgoing and energetic attitude, Good listening skills, Multi-tasking ability, Excellent problem-solving capabilities, Computer experience, Able to work on CRM
Required Experience and Qualifications
Any Under Graduation Degree.
Freshers are mostly welcome.
Benefits
Training on different Modules & Mentoring.
Job Type: Full-time
Salary: ₹12,000.00 - ₹15,000.00 per month
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